Search
Deals
Cruises
Get Help
Call Us

Grand Palladium Colonial Resort & Spa

Mexico - Riviera Maya

Our Rating
1-833-530-1623
4 Nights with Air from $739 All-Inclusive
Info Customer Reviews Questions & Answers

Grand Palladium Colonial Resort & Spa won the 2018 Noble Beach Prize for The Most FANtastic Sports Bar! Expansive and ... More

Customer Rating 175 Reviews
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.5
Dining Options
 
4.2
Room Comfort
 
4.2
4.3 out of 5
"Everything about our vacation and Grand Palladium was GREAT!! Very good food options. We never had a bad meal and the service was very professional and friendly. The beaches and pools were clean and fu..." – Spritedad
171 out of 204 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.5
Dining Options
 
4.2
Room Comfort
 
4.2
4.3 out of 5
"Everything about our vacation and Grand Palladium was GREAT!! Very good food options. We never had a bad meal and the service was very professional and friendly. The beaches and pools were clean and fu..." – Spritedad
171 out of 204 (84%) customers would recommend this product to a friend.
On our way to the saltwater pool Late night pool From the beach Pool at dusk Beach Animal that jumped up on table to take food off your plate! Enjoying another sunny day at the pool Pool area Fire show and party on the beach My husband playing The Crazy Game Sea Doo from the on site beach. Sasha and Andre' At the white party Main lobby Heaven on earth Seaweed on the beach Deluxe Villas
All Customer Reviews
1-4 of 175 reviews. Sort by
December 12, 2018
BEST PURCHASE EVER

WISH I BOOKED EARLIER SO IT WOULDVE BEEN CHEAPER BUT OVERALL WAS WORTH EVERY PENNY


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: NY
Age: 25-34
Travel: 3-6 trips/year

November 27, 2018
big resort, overall meh

If you are looking for a place where kids are a focus, this might be for you. For us, the sheer number of kids that seemed to be everywhere was a pretty major con. Been to a number of resorts that were not adults only but never felt like I was swimming in kids the way it seemed over here. Food: Dinner was pretty good every night. Breakfast and lunch was very much not a positive experience every day. Tried every buffet (all basically the same and the ONLY option for breakfast/lunch) and had a hard time finding anything we actually enjoyed. Most days it consisted of trying 3 or 4 things before giving up and heading out. There is no real wait staff on duty it seems for either of those meals. On more than one occasion I had a drink request or question for the person who brought the water/coffee only to receive a blank stare and a smile. My guess is they did not understand but I got the sense there was no one they could ask or were interested in asking. Dinner was always great and the service at dinner was top notch. Pools/beach: Poolside service was also pretty great across the board. The beach is probably very nice when the seaweed stuff is not as bad as it was this year but who knows. The pools look fantastic. Entertainment: The shows are pretty good. Mon-Wed they have after show entertainment that is high energy and fun. The rest of the week, nope. There might be karaoke or other misc but nothing they will list on the itinerary so you have to wonder around to see if you'll be interested.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
User Image

From: Kansas
Age: 25-34
Travel: 1-2 trips/year

November 10, 2018
Best Honeymoon Ever

Our trip started off with being greeted with delicious welcome drinks while we checked in to our room! It’s a big resort so there were many transports always available to take you where you needed to go. The scenery was absolutely beautiful and there was so much to do to keep us busy! The customer service was beyond excellent. All the workers made sure to check with us frequently about how we were enjoying our trip and how they could make it better. Everywhere you went you were offered a Sri k! The grounds were well kept and the workers were very kind. We have no complaints about our trip and we wish we could come back sooner!!


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
User Image

From: St. Louis, MO
Age: 19-24
Travel: 1-2 trips/year

November 6, 2018
Great resort

Definitely great pool and beach area! Beach and beach bar open 24/7. Plenty of activities and stuff to do!

Great resort
0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Las Cruces, NM
Age: 25-34
Travel: 1-2 trips/year

Room Information

Grand Palladium Colonial Resort & Spa features 413 comfortable accommodations equipped with air conditioning, satellite TV, daily-refilled minibar, ceiling fan, a terrace or balcony with garden views and room service from 11am-11pm.

Room Details

Deluxe
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Romance Villa Suite (Adults-Only)
Hotel/Studio Unit Details

What's to Love

The all-inclusive aah-some of it all - you want it? They deliver.

Over 800 yards of white sand for your beach frolicking, or chillaxing.

You won't need reservations at any of the restaurants.

Zentropia Spa at the nearby Grand Palladium Kantenah - hydrotherapy and couples' massage.

The crazy good breakfast buffet that beach lovers rave about.

 

What We'd Change

The Grand Palladium property is huge so it can be a bit of a trek for the tired traveler, but Grand Palladium Colonial is prepared with a transfer service to take you where you want to be on the property.

 

Why You Should Go

It's in gorgeous Akumal, and 45 minutes away from Cancun airport. You'll be sipping cocktails soon.

You get access to three other Palladiums - mega-sized treat for you - four resorts for one.

There's a bar called "Hemmingway." Bring your notebook and channel your inner author.

The grounds are massive. If you don't want a good walking workout, grab a shuttle.

You can drop your munchkins off at the Kids clubs - you get to go play on your own.

Available Amenities

  • Tour Assistance
  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Grocery Store
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Shuttle Service
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • Wedding Services
  • Parking
  • Safe Deposit Box
  • Archery
  • Mini Golf
  • Badminton
  • Basketball
  • Soccer
  • Water Polo
  • Game Room
  • Shuffleboard
  • Darts
  • Spa Services ($)
  • Porter/Bellhop
  • Shopping
  • Teen Club
  • Fax Machine ($)
  • 12 Restaurants
  • Ice Machine
  • 15 Bars/Lounges
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Wireless Internet
  • Watersports Center ($)
  • Beach Towels
  • Loungers at Beach and Pool
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Handicap Rooms (on request)
  • Freshwater Swimming Pool(s)
  • Dive Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Doctor on call 24 hours
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Dive Shop(s)
  • Fitness Center
  • Golf Course(s)
  • Grocery Store(s)
  • Kayaking
  • Mayan Ruins
  • Nature Park(s)
  • Scuba Diving
  • Shopping
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Grand Palladium Colonial Resort & Spa

Carretera Chetumal-Puerto Juarez Km. 256-100

+52 984 877 2100

Hotel Description

Grand Palladium Colonial Resort & Spa: Noble Beach Prize Winner - The Most FANtastic Sports Bar

Expansive and epic, this palatial garden of Beach Eden has it all: scads of delish nosh spots and bar after bar where you can get your drink on. Zen-centric spa with treatments that range from Vichy massage to vapors baths to stress-ousting massages. Oceans of water sports and Mayan ruins are just a short hop away. If you want more adventure, head over to the other three Grand Palladiums in this Complex de Awesome. The ways to achieve total beachness are endless.

DINING

Here, it's an Epicurean Journey: the cuisine will take you through Italy, then guide you through the Mediterranean, venturing south to Brazil, then finishing with a sizzling, taste bud-slaying steak. And, you won't need reservations at any of the restaurants. Dig in.

La Laguna
Type:
Italian
Hours: Continental Breakfast - Daily, 11am-11:45am; Lunch - Daily, noon-4pm; Snacks - Daily, 4pm-5pm; Afternoon Tea - Daily, 5pm-6pm; Dinner - Daily, 6pm-10pm
Description: Buffet restaurant serving Italian dishes. Located under the palapa.

Kabah
Type: International
Hours: Breakfast - Daily, 7am-11am; Lunch - Daily, 1:30pm-3:30pm; Dinner - Daily, 6pm-10:30pm
Description: Smoke-free buffet restaurant serving Italian and Mexican dishes. Located in the Grand Palladium Riviera section.

La Adelita
Type:
Mexican
Hours: Daily, 5:30pm-10:30pm
Description: A la carte, smoke-free restaurant serving Mexican cuisine. Located in the Grand Palladium Colonial.

El Dorado
Type: Steakhouse
Hours: Daily, 5:30pm-10:30pm
Description: A la carte, smoke-free restaurant serving steaks and other grilled specialties. Located at Grand Palladium Colonial.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Bamboo
Type:
Asian
Hours: Daily, 5:30pm-10:30pm
Description: A la carte, smoke-free restaurant serving Asian cuisine. Located in the Grand Palladium White Sand section. Hours subject to change.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Ribs & More
Type:
Barbecue
Hours: Daily, 5:30pm-10:30pm
Description: A la carte, smoke-free restaurant serving barbecue and other casual favorites. Located in the Grand Palladium White Sand section.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Rodizio
Type:
Brazilian
Hours: Daily, 5:30pm-10:30pm
Description: A la carte, smoke-free restaurant serving Brazilian specialties. Located in the Grand Palladium White Sand section.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Portofino
Type:
Italian
Hours: Daily, 5:30pm-10:30pm
Description: A la carte, smoke-free restaurant serving Italian cuisine. Located in the Grand Palladium White Sand section.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Mare Nostrum
Type:
Mediterranean
Hours: Daily, 5:30pm-10:30pm
Description: A la carte, smoke-free restaurant serving Mediterranean cuisine. Located at Grand Palladium Kantenah.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

El Gran Azul
Type:
International
Hours: Breakfast - Daily, 7am-10:30pm; Dinner - Daily, 6pm-10pm
Description: Poolside buffet restaurant serving Italian and Mexican dishes. Located in the Grand Palladium Kantenah section.

Tikal
Type:
International
Hours: Breakfast - Daily, 7am-10:30pm; Dinner - Daily, 6pm-10pm
Description: Smoke-free buffet restaurant serving Italian and Mexican dishes. Located in the Grand Palladium Kantenah section.

Beach BBQ
Type:
Barbecue
Hours: Friday, 7pm-10pm
Description: Casual barbecue fare served on the beach with live music.

All hours are subject to change.



BARS/NIGHTLIFE

Drinks, glorious drinks can be had every which way here: chillax by the pool or the beach. Hang in the lobby or theater. With three other resorts nearby, the possibilities are exponential. Salud!

Kantenah Bar
Lobby bar. Daily, 10am-midnight.

Churchill Bar
Daily, 6pm-midnight.

Hemingway Bar
Daily, 6pm-midnight.

El Rinconcito Bar
Pool bar. Daily, 10am-6pm.

Colonial Bar
Daily, 10am-1am.

Gran Azul Bar
Daily, 10am-midnight.

La Plaza Bar
Theater bar. Daily, 8:30pm-11pm.

Beach Bar
Snack bar. Open 24 hours.

Riviera Bar
Lobby bar. Daily, 10am-1am.

El Teatro Bar
Theater bar. Daily, 8:30-11pm.

La Laguna Bar
Daily, 10am-midnight.

Punta Emilia Bar
Beach bar. Open 24 hours.

Secret Bar
Daily, 10am-midnight.

La Isla Bar
Daily, 10am-7pm.

Las Rocas Bar
Daily, 10am-6pm.

All hours are subject to change.



BEACHES AND POOLS

How about a dreamtastic white, sandy beach hugged with palm trees? Palapas for shade? Got that. A lake-style pool with a swim-up bar? A coolio salt water pool? Four sweet Jacuzzis for bubbly relaxation? Got that, too. Beach Citizens, this is your escape-haven.

SPORTS/ACTIVITIES

Water
  • Beach volleyball
  • Snorkeling
  • Water Polo
  • Water aerobics
  • Sailing
  • Kayaks
  • Pedal boats

Available for an additional cost:

  • Windsurfing, sailboat and catamaran courses
  • Excursions
  • Deep-sea fishing
  • Scuba diving

Land

  • Fitness center
  • Aerobics
  • Mini golf
  • Ping-pong
  • Archery
  • Rifle practice
  • Darts
  • Billards (fees apply)
  • Tennis
  • Basketball
  • Soccer
  • Shuffleboard
  • Petanque


INTERNET

Complimentary Wi-Fi is included in all guest rooms and the lobby.

SPA SERVICES

A full-service spa, Zentropia Spa, is located at the Grand Palladium Kantenah Resort & Spa. Daily, 9am-8pm.
Reservations are required. Children under 18 are not allowed in the spa.
*Please note: A charge of $35 usd per person/per day is required for wet areas in the SPA at Grand Palladium.

  • Access to hydrotherapy circuit
  • Relaxation area
  • Massages
  • Unisex hair salon
  • Facials, body treatments and exfoliations
  • Waxing
  • Manicures and pedicures
  • Healthy bar: 4 different snacks, almonds and fruits; juice therapy (10 different, 100% natural), teas and Nespresso coffee machine.


CHILD CARE

Supervised activities are available for children. Please contact the resort directly for more information.

ADDITIONAL INFORMATION

Location
Grand Palladium Colonial Resort & Spa is located 50 miles south of Cancun International Airport (CUN), 20 minutes from Playa Del Carmen and seven minutes from Akumal.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Spring Break/Youth Policy
Policy for Spring Breakers or Student Groups: Palladium Hotel Group does not accept these type of groups at any time of the year, regardless of their age and whether or not they are escorted. At Palladium Hotel Group we reserve the right to withhold admission should any of these groups make a reservation and come to stay at one of the resorts. Official photo ID and full stay deposit will be required at check-in if it is obvious that the group is made up of students traveling together. Guests will be removed from property in the case of any disturbance or complaint from other guests or hotel staff.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.


Resort Update
Palladium Hotels & Resorts has announced plans to upgrade its Riviera Maya Complex throughout 2017, including incorporating the current Grand Palladium Riviera Resort & Spa into The Royal Suites Yucatan. This transformation will be completed in various phases starting on June 1, 2017. Construction will mostly take place within the current Grand Palladium Riviera Resort & Spa and will have minimal impact. All guestrooms within the hotel, the rocky walkway along the water & the salt water pool area will be closed to all guests during the completion of the project. All other areas including the Riviera Lobby, Disco & Theatre, El Jardin Restaurant and the current The Royal Suites Lobby will be closed during certain dates listed below. During times of closure, the areas will not be accessible to guests and should therefore not impact the guest experience.

Below is a complete project timeline:

Disco & Theatre:
June 1-November 1, 2017: Construction will be in progress in the Disco and Theatre of the current Grand Palladium Riviera Resort & Spa. During this time, alternate entertainment venues will be provided to guests. Once construction to the Disco and Theatre are complete, the Disco will convert to become one of four exclusive restaurants available to guests of The Royal Suites Yucatan and the Theatre will become the second exclusive restaurant providing guests with a Dinner and Show themed experience referred to as the Cabaret.

Riviera Lobby and Kabah Buffet:
June 1-September 15, 2017: Construction will be in progress at the current Riviera Lobby which will convert to the new The Royal Suites Lobby. Guests will not be affected by this construction since all guestrooms in Riviera will be closed. All hotel services will be available at the adjoining White Sand, Colonial and Kantenah Lobbies.

Construction will also be in progress at the Kabah Buffet. During this time, breakfast, lunch and dinner will be available at La Laguna as well as the other restaurants within the Riviera Maya Complex.

The renovated Kabah Buffet will feature 2 separate sections (1 buffet exclusively available to guests of The Royal Suites and 1 for guests of Grand Palladium).

El Jardin Restaurant & the current The Royal Suites Lobby:
September 16-December 1, 2017: Construction will be in progress at El Jardin restaurant and the current lobby of The Royal Suites. The current lobby for The Royal Suites will convert into 2 separate a la carte restaurants. By this time, the new lobby for The Royal Suites will be open at its new location and the buffet will be available at Kabah.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
- or -
Choose a Vacation Package
and Save More!
5 days, 4 nights
Travel Dates 4/22 - 8/17
Starting at $739 was $1019
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
5 days, 4 nights
Travel Dates 1/5 - 4/21
Starting at $859 was $1289
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts