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Catalonia Royal Tulum

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $819 All-Inclusive
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Customer Rating
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.0
Room Comfort
 
4.3
4.4 out of 5
"Just back home from 12 days at the Catalonia Royal Tulum. This was our first time to the Cancun area but 5th time to Mexico. We went on 3 day or half day tours (Chichen Itez, Tulum and a snorkeling tri..." – PepperDog
433 out of 514 (84%) customers would recommend this product to a friend.
Chichen Itza Beach Tons of Beach Chairs piles of sea weed every morning Valentines Day Beach Ahhhhh!! #cheapcaribbean Main path at night Pool Sunrise at CRT Pathway to the beach The beach area! Beach seaweed View from the gym BLoved best view! Pool room 5110 Pool Coatis Paradise. Cocktails at B Loved Sunrise! Privileged Beds view from Bloved. from the boardwalk Topas diner The beach! beach at Catalonia Royal Tulum The pool Beautiful sunrise every morning Pathway from lobby to pool/beach Cheers Local wildlife
All Customer Reviews
1-4 of 464 reviews. Sort by
January 5, 2020
Perfect amazing and wonderful

What a wonderful location for our trip! The hotel is everything I had hoped for. It's a smaller hotel compared to the mega-hotels you see everywhere. Which is exactly what I wanted. There's lush plant life, our balcony looked onto the 'jungle'. But we were still just a couple of minutes walk to the pool and beach. Plenty of places to eat, with very good food. Very attentive staff. Absolutely terrific experience!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: North Carolina
Age: 45-54

January 2, 2020
Could Have Been Better

Check in: Very welcoming with a refreshing cocktail and cool face towel. We were offered and opted for the privileged package with room upgrade, top shelf liquor, private beach area, private restaurant and bar (paid around $350 additional). On our first visit to BLoved it was raining and asked to go inside to stay dry. We were allowed only at the bar for a few minutes as they wanted to set up for dinner (no-no #1). After a long travel day I asked for a scotch on the rocks and was told that top shelf liquor was only for exclusive guest and not for the privileged upgrade (no-no #2). We went to our room to freshen up for diner. I wanted to go to the lobby and wait for my wife to finish and since it was still raining I spoke to the concierge in the hallway about an additional umbrella and was told (you guessed it) that extra umbrellas were only for exclusive guest and not for the privileged upgrade (no-no #3). We decided to ask for a refund of privileged package which was promptly given with no hassle. The regular, privileged, and exclusive areas are all right beside each other on the beach and, apart from a couple of daybeds and a little segregation from other guest there is no difference. We don’t recommend spending the money on the upgrade. Staff: The staff was absolutely lovely, smiling all the time and making you feel welcome. It's very important to tip when exceptional service is received. Wages in Mexico are low. Tips are not required but greatly appreciated. Pros: -Nightly entertainment was professional and fun. -Good restaurant options (not all are open daily). -Staff is cleaning and maintaining the property all the time. -Nice size and area of beach. -Large swimming pool with newly built swim up bar. -Room was always clean, air conditioner and fan worked well. -We always had minimal to no wait times to be seated at restaurants. -Beach and pool bar service was frequent and pleasurable. -Tapas, Steak and Mexican restaurants (careful with the hot sauce) were the favorites in that order. -Friendly wildlife. Cons: -No lunch options near the lobby. -Room: No view, issues with water pressure in shower and spotty turn down service. -At check in we were asked if we were celebrating a special occasion on our visit so they can surprise us. We told them it was our anniversary trip and after six days nothing. -There were no signs posted about closing restaurants certain nights that we saw. -We felt segregated because we were not exclusive members. -Be prepared to hear the words we ran out, we don’t have and we’re not allowed. - We have experienced much better animation crew at other resorts. Not too many activities or music around the pool (games, guacamole making class, salsa dancing, etc.) Most of the crew also seemed to cater more to the Italian guest and little effort to other guest. -Upon checkout, no one asked how our stay was or thanked us for visiting. Tipping: It's very important to tip for exceptional service. Wages in Mexico are low. Tips are not required but greatly appreciated. Names to remember: Ludy: Room attendant many thanks for the spotless room and the towel animals. Cesar: Beach/pool server kept our glasses full and cold. It’s hard walking in the sand all day long. Much appreciated! Gabriel: Mexican and Steakhouse restaurants. Your service made our meals extremely enjoyable. Overall, we are thankful for the opportunity we had we had to visit the CRT but we won't be going back. We felt as inferior gest if we were not executive members. As frequent visitors to the area we feel there are better options available that don’t segregate their guest and provide an overall more pleasant atmosphere for basically the same cost. For us we consider this a three star property.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Key Largo, Florida
Age: 55-64
Travel: 3-6 trips/year

December 22, 2019
Great option for the price

We choose Catalonia Royal Tulum partially because they offered a pretty good price but also because it's adults only and a great location. The beach was really nice. I read complaints about lots of seaweed but they must've cleaned up their act since then because seaweed was minimal. The beach gets slightly crowded but not too much where you're bumping into people and I was never even slightly bothered by it. Rooms were comfortable. Sheets could use an upgrade. The staff was extremely friendly and helpful. The biggest flaw was the food. Most of it was mediocre and some of it was downright terrible (particularly room service). The only restaurant that had better than average food was Bloved which you only have access to if you get the Privileged upgrade. Overall definitely enjoyed the stay and would recommend.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Denver, CO
Age: 25-34
Travel: 1-2 trips/year

December 18, 2019
Couple vacay

My husband and I just spent 6 nights and 7 days at this resort. Overall we thoroughly enjoyed our stay. They do have some ‘privelege’ opportunities that I don’t normally care for. The privilege are also allowed the better alcohol options which doesn’t really matter to me because I’m not a big drinker but this was my husbands one complaint. There is a lot of walking but the service, beaches, pool, room, restaurants, and service was all 5 stars in my opinion. I would stay here again!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Knoxville, TN
Age: 35-44
Travel: 1-2 trips/year

Room Information

Catalonia Royal Tulum features 288 rooms that are surrounded by exotic vegetation. Rooms offer a terrace or balcony with table and chairs, air-conditioning, Wi-Fi access, cable TV, complimentary minibar refreshed with water, soft drinks and beer, 24 hour room service, turndown service and pillow menu.

Room Details

Premium Room
Hotel/Studio Unit Details

Privileged Deluxe Room
Hotel/Studio Unit Details

Privileged Junior Suite
Hotel/Studio Unit Details

Privileged Romance Room
Hotel/Studio Unit Details

What's to Love

It's an all-inclusive, adults-only escape haven. No kids means more cocktails for you.

The hammocks set up solely for you to chillax on the breath-stealing Xpu-Ha beach.

Diving into uber cool nearby cenotes to get the adrenaline rushing.

Unwinding during the soul-pleasing Mayan purification massage. Ahh.

 

What We'd Change

The restaurants don't stay open late, but if you work up an appetite shaking your hips on the dance floor, call the 24-hour room service and have a feast at your fingertips in no time.

 

Why You Should Go

It's an hour from the airport - patience, young jellyfish. You'll be happily beaching soon.

24-hour room service (read: food and drinks whenever you want it).

You can channel your inner-competitiveness in a game of bowling, billiards or ping pong.

Your beach bod will stay pristine with a gym and oodles of water sports on-site.

Available Amenities

  • Tour Assistance
  • Volleyball
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Nightly Entertainment
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Aerobics
  • Parking
  • Soccer
  • Dance Classes
  • Medical Services ($)
  • Water Polo
  • Ping Pong
  • Nightclub/Disco
  • Billiards
  • 7 Restaurants
  • 4 Bars/Lounges
  • Bowling
  • Spa ($)
  • Conference Facilities ($)
  • Beach Towels
  • Wedding Services ($)
  • 24 Hour Room Service ($)
  • Aqua Aerobics
  • Wireless Internet
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Car Rental Available ($)
  • Non-Smoking


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Historical Site(s)
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Catalonia Royal Tulum

Ctra Cancun Chetumal, Km 264.5, Xpu-Ha

+52 984 875 1800

Hotel Description

Catalonia Royal Tulum: Noble Beach Prize Winner - Best Beach Bliss

Nestled in the luscious Mexican tropics with pearly-white sands and swoon-worthy cerulean waves, it's no surprise that this ahh-mazing resort takes the cake as one of 11 CheapCaribbean Noble Beach Prize Winners (2015-16) for "Best Beach Bliss." Catalonia Royal Tulum delivers top-of-the-line beaching, all-inclusive style. Once you receive your welcome cocktail (or two, or three, this is vacation after all), you should mosey on over to the sands and gaze out at the tantalizing turquoise waters where you'll think, "Yep, this is Heaven-on-Earth." And thus, your stay in paradise begins.



DINING

With seven yummy nosh spots, you've got oceans of delectable dishes to choose from. Some include Mexican, Italian, a steakhouse, or you can even nibble on some delish tapas. Beach appetit.

La Selva
Type:
International
Hours: Breakfast - daily, 7am-10:30am; Dinner - daily, 6pm-10:30pm
Description: Savor delicious International cuisine in this buffet restaurant where the breakfast buffet includes an omelette menu and a wide range of natural fruit, yogurt, cheeses, cold meats and oven baked items. At dinner, a wide variety of local and International favorites keeps guests happy.

La Palapa
Type:
International
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, noon-3:30pm
Description: Treat your taste buds to fine International cuisine at this open-air, buffet restaurant located next to the sea.

Centenario
Type: Mexican
Hours: Daily, 6pm-10:30pm
Description: Enjoy delicious a la carte Mexican specialties, from traditional flavors to cutting-edge Mexican cuisine--all in a welcoming atmosphere.

Toscana
Type: Italian
Hours: Daily, 6pm-10:30pm
Description: For exquisite and unforgettable Italian cuisine, savor innovative Mediterranean twists on traditional culinary favorites at this a la carte restaurant.

Royal Grill
Type: Steakhouse
Hours: Daily, 6pm-10:30pm
Description: Grilled meats are the specialty here. Get ready for a pleasant evening in good company with the Caribbean sea in the background.

Terrace Tapas Lounge & Bar
Type: Tapas
Hours: Daily, 6pm-10:30pm
Description: Nestled in the Mexican jungle and next to one of the cenotes located on the hotel grounds, this restaurant brims with style and offers small plates in a relaxed, comfortable and welcoming atmosphere.

Sorrento
Type: Pizzeria and Deli
Hours: Daily, 6am-10:30pm
Description: Snack bar located poolside. Try delicious pizza baked in a wood-fired stove, and discover carefully crafted "Delly" products made for your seaside enjoyment (a la carte). Offering sandwiches, pizzas, hamburgers, hot dogs, chicken and potatoes.

RAUXA
Type: Dinner Theatre
Hours: Reservations/Tickets Purchases Required
Description: Opening in April 2016, RAUXA will offer a delicious a la carte menu with a show full of surprises. *Not a part of the all-inclusive package.

All hours subject to change.



BARS

Grab a frosty n' fruity beverage from one of four poppin' bars, put on your dancin' shoes and partay all night long at the disco. Oh, and there's also a theater with ahh-some nightly shows and entertainment. Cheers.

Las Margaritas
You just can't be without a cocktail in the Caribbean. Choose your favorite drink and savor it in good company. Daily, 10am-2am.

Tequila Bar
Have a cold beer or cocktail next to the pool. Daily, 10am-2am.

Zen
Get ready to socialize and boogie down in the hotel's disco. Daily, 10am-2am.

Maa-Loo
A charming bar on the beach where you can drink all of the alcohol-free natural juices you want. Daily, 10am-2am.



BEACHES AND POOLS

Given that Xpu-Ha beach is one of the finest in Mexico with its bewitching blue waves and sugary sands, beach-loving is easy here. With a ginormous pool that has a Jacuzzi in the middle and a poolside relaxation area known as "Pure" with Bali beds, land-loving is pretty easy too. You've got two very solid lounging options.

SPORTS/ACTIVITIES

Water

  • Canoeing
  • Water polo
  • Beach volleyball
  • Aqua aerobics
  • Introductory scuba diving lesson in the pool

Available for an additional charge:

  • Scuba diving center
  • Motorized water sports

Land

  • Soccer
  • Table tennis
  • Gym

Golf
A number of championship golf courses are conveniently located near the resort.
Puerto Aventuras Golf Club is located 3 miles from the resort.
Playa Paraiso Golf Club is located 28 miles from the resort.
Camaleon Mayacaba Golf Club is located 22 miles from the resort.
Playacar Spa & Golf Club is located 16 miles from the resort.



INTERNET

Complimentary Wi-Fi access is available throughout the resort.

SPA SERVICES

Catalonia Royal Tulum's full-service Alegria Spa offers a range of treatments and amenities for an additional charge:
  • 14 massage and therapy booths
  • Steam room with Jacuzzi
  • Steam bath
  • Sauna
  • Showers
  • Vichy shower
  • Beauty salon


WEDDING SERVICES

Leave the details to Catalonia Royal Tulum as you experience the extraordinary with a wedding on the Mayan Riviera, set against the idyllic backdrop of the Caribbean's crystal clear waters. Your guests will receive the warmest welcome in this paradise-like setting. Please contact the hotel directly for more information.

ADDITIONAL INFORMATION

Location
Catalonia Royal Tulum is located 52 miles from Cancun International Airport (CUN) and 15 miles from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
Please note that this hotel does not accept American dollars in cash.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective January 1, 2020. Hotels will collect $25.45 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.




All hours, fees, amenities, information and services are subject to change without notice.
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