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Here's something sandsational: Catalonia Royal Tulum, one of 11 CheapCarribean Noble Beach Prize Winners (2015-16), was
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Here's something sandsational: Catalonia Royal Tulum, one of 11 CheapCarribean Noble Beach Prize Winners (2015-16), was recognized for the category of "Best Beach Bliss." Yep, beachin' resort rock star. Boom.
"Just back home from 12 days at the Catalonia Royal Tulum. This was our first time to the Cancun area but 5th time to Mexico. We went on 3 day or half day tours (Chichen Itez, Tulum and a snorkeling tri..." – PepperDog
422 out of 499 (85%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.4
Service
4.5
Beaches & Pools
4.5
Dining Options
4.1
Room Comfort
4.3
"Just back home from 12 days at the Catalonia Royal Tulum. This was our first time to the Cancun area but 5th time to Mexico. We went on 3 day or half day tours (Chichen Itez, Tulum and a snorkeling tri..." – PepperDog
422 out of 499 (85%) customers would recommend this product to a friend.
All Customer Reviews
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November 10, 2019
Catalonia Magic
The Catalonia Royal Tulum in Cancun was a great value and we had a great time. The staff is incredibly friendly. The resort - rooms, dining areas, pool, beach - all of it - is spotless. I really appreciated that. The alcohol flows and the waitstaff is eager to please, circling the pool and beach areas so you never need to move from your lounge!
The architecture and design is spectacular. This is not a "corporate" resort. Lit stone paths and wood bridges wind through mangroves and jungle. Coati play along the route. Each unit is nestled in the jungle, so you have plenty of privacy. The rooms are beautiful and the bed is comfy. The pool is glorious. Sparkling and massive you can do laps and not bother anyone else. The beach is a perfect section of sugar-sand - and plenty of room to lounge without being on top of your neighbor.
Criticisms are few and should not sway your choice of this resort. (1) The breakfast and lunch buffets are very good. Dinner, not so much. While the resort has several restaurants (steak house, Asian, Mexican, Italian, a pay-restaurant not included in all-inclusive, and the restaurant for privileged members, the food is not great. Meat is over-cooked. Dishes have little spice. They need Gordon Ramsay's help. We ordered room service twice and that was average. Not impressed with the dinner options at all. (2) We had trouble with the room "service." First, we had to chase the maid service to get our room cleaned. Second, I am an early riser and prefer to have a hot cup of coffee while my man snoozes - but the in room coffee was never refilled. We asked every morning and over the week, never received coffee. I guess they expect you to contact room service.
Last - and this is not a criticism but a warning: The mosquitoes are assassins. You MUST bring bug spray.
Upon arrival (around 1:00PM) we were informed that there were no rooms available and Catalonia Royal Tulum was going to take us by taxi to their sister resort for one night and then we could come back the following day. After waiting for the taxi and driving to another resort, there wasn't a room ready, so we waited an hour and half for a room. By then, day 1 was wasted. The resort they moved us to was noisy and crawling with children. We like children, and have 7, but one of the reasons we chose C. Royal Tulum was it's adults only status. We attempted to order room service twice and it was never delivered. The following day, we packed back up and went back to Royal Tulum, and once again, there was not a room ready for us. We waited a couple of hours, and that wasted 80% of day 2. This trip was our anniversary celebration, and we could only fit in 4 days, so half of the vacation was wasted bouncing between resorts and waiting for a room. Despite this, the room was clean, the wait staff was kind, and the BLoved restaurant near the beach had good food. Unfortunately, service phone calls for extra blankets etc did not produce the items requested. This is the first Cheap Caribbean vacation that has left us sadly disappointed.
My wife and I like to give each other a gift of travel for birthdays, so we decided on Catalonia Royal Tulum this time and it was a truly wonderful time. From the welcome cocktail to the last hour s in the lobby. The servicee was spot on especially Alihondro give him a rasie. Pool and beach great, we were worried about seaweed didn't happen. Food was delicious. Room great . Wanted to golf but beach and volleyball kept me close to the resort. Plan on returning in May for her birthday. I'll bring my clubs and another couple. Thanks Catalonia Phil and Carol
The front desk of this resort was very rude and wanted to move us to another resort because they were overbooked by 40%. They offered twin beds instead of a king.bed. We upgraded to preferred which was not needed. Nothing great about the Beloved restaurant which we ate at once. It took two hours to get our food. The food at this resort is blah,
We saw people constantly complaining about issues. Certain liquors are off limit and they display the bottles to temp you. Other resorts that I stayed at had better liquor choices than their liquor choices. I have been to Mexico over twenty times and this is the worst resort that I stayed at. Will never return. Don't waste your money on this resort.
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55 questions, 290 answers.
Is there a beach bar (alcohol, not just juice) or drink service on the beach at the Catalonia Royal Tulum??10 answers
6 years, 83 months ago
Chicago
There is no beach bar at this resort. If this is an amenity you are looking for, please call our reservations center at 1 800 915 2322 and one of our agents will be able to assist you.
LaurenCC
There are servers who come around periodically, but much faster to run up to the bar yourself. There is a full-service bar that is convenient to both beach and pool. The juice bar is separate.
plcon
They have a bar called "Tequila Bar" (they serve beer and have a list of drinks for free) just behind the beach and yes they serve you while you are on the beach. Also, they do have non-alcoholic juice bar on the beach which is great.
1975Impressed
The bar is poolside, just off the beach.
DJNJ
Yes - Outdoor bar next to the pool with beach and pool service. Service was awesome.
happyinlaguna
its not right on the beach but its close. close enough for me. and there are servers on the beach. Grease em up with a good tip and you should be fine.
BigErin
There is a bar next to the pool, not far from the beach. But waitresses come onto the beach taking orders and serving drinks throughout the day.
maggiemoo
Yes, it is located at the pool. There are also servers that go around taking drink orders.
Thanksdollface
Yes - there is no shortage of drink options/opportunities.
eadster
No actual bar bar right on the beach, just the juice bar. We got juice and then went to the pool bar to add a shot of rum. There is constant drink service on the beach though and they always did a great job!
Likefonzie
How much extra does the 24-hour room service cost?5 answers
Under the amenities it says 24- hr room service ($)... That means it costs more. How much more? Thx
6 years, 76 months ago
Tulsa
The 24-hour room service is priced per item ordered.
CoryCC
You may need to double check that info. We didn't pay anything for food during our visit. Room service menu kinda sparse though.
jmama
Nothing!!! I would tip them but besides that its free. Select menu. After 11 the menu is basically a ham sandwich. But they serve cake 24/7 and you can't beat that.
BigErin
I went in May 2018 and it was free, as included in the cost of the trip witb no additional charge.
Jmb1
Room service is free (though you should tip). The food on the other hand is super gross. Also, when we ordered room service (3 different times) it took over an hour to get to us. One of the times they completely forgot about us and event when we called to remind them it still took an additional hour.
Daniel101
WHAT KIND OF WATER FILTER SYSTEM DO U HAVE5 answers
5 years, 72 months ago
Eddie
The resort does have a water filtration system. For more information please contact the resort directly at www.cataloniaroyaltulum.com.
LisaCC
Not sure but we were fine.
geno133133
There were bottles of water in rooms free and they use bottled water-I saw huge jugs being brought in.
Ched
They bring in large jugs and bags of ice that are purified and filtered. This is what they use to serve you.
Jmb1
They use only bottled water, you can not drink from the bathroon spicket
Ktina
How long is the ride from the airport to the resort?5 answers
5 years, 71 months ago
LM
Catalonia Royal Tulum is located 52 miles from Cancun International Airport (CUN).
MariaCC
about 90 min with 1 or 2 other stops
Shoegirl66
A bit more than an hour, and if you do shared, you are stopping to deliver other guests to their resorts along the way. Not sure we will do the shared ride again.
jmama
About an hour. If you do the shared transfer its longer. We got the shared transfer and it took about 2 hours to get there. We were the last ones to be dropped. but I enjoyed the trip. We checked out the other resorts and we saw dolphins... the ride back we got the shared transfer, we forgot to confirm with the guy the day before. and he came to get us anyways and we were the only ones in the car and it took about an hour.
BigErin
Depends on how many stops befoe you. You will most likely be the last dropped off because you're the furthest from the airport. Well worth te trip. If you have a coupe of stops befoe you it will take approx 1 hr & 45 mins. Just ask your driver to stop so you can pick up beer along the way. They'll be more than happy to do it. If they take you straight there, it's about an hr.
BigTex
What is meant by Mexican alcoholic beverages being included in the all-inclusive? Is it standard beer, wine, house liquor?10 answers
5 years, 71 months ago
LM
The term Mexican alcoholic beverages would include any local Mexican brands.
MariaCC
There is a full compliment of alcohol and fruit drinks. The best was the tequila bar. All of it is included.
oceanseeker
The beer is corona. No Boston Lager in Mexico... house wine, you could buy brand wine for an additional amount. but the house wine was good!!! they have Captain Morgans, Bacardi, the absolute vodka was for exclusive club people and I am an exclusive club person and I still drank my martinis with the house vodka and it was just fine for me. it was not rock bottom liquor that's for sure. I don't know what a lot of it was but it was taste and suited me just fine. and I'm a drinker!!! lol
BigErin
It is every restaurant and every drink. No "all inclusive list."
Alison17
The beer is Mexican beer. We also drink vodka and have always requested and got Sky vodka. The have other liquor brands to choose from. You won't be sorry, everything is is A+
BummerMan
yes, that's exactly what that means. I heard several peopleask for topshelf. They were told it was for upgraded guests only, but in each case they gave it to them any way.
BigTex
They had one type of white wine, one type of red wine (Mexican wines; I didn't recognize the types) that were okay but not great. Beers were Mexican beers, one was light. Liquors were mid-shelf I would say (Malibu, Sky vodka, Bacardi, ect).
bufey21
Beers are Corona and Modelo. Wine is a red or white only, not sure of the brand or style, but the red tastes like a shiraz and the white like a cheap chardonnay. Liquor is the standard stuff you'd find anywhere. I drank Bacardi all week. They also have Captain Morgan, E&J, Martini and Rossi, Sauza, and other name brands you'd know. Tequila, wow, they probably have about 10 different kinds!
Likefonzie
The only beer they serve is Corona or Modelo. If you upgrade your stay to the "Privileged" or "Exclusive" level then you can have decent liquor. otherwise its as basic as you can get!
Daniel101
It's basically anything you could ask for. We got beers, wine, champagne, margartias, other fruity drinks.
KendallPB
Is it difficult to get a chair on the beach? Do other guests "claim" chairs with towels early in the morning and come back later in the day?5 answers
5 years, 71 months ago
LM
Beach chair availability does depend upon the resort's current occupancy level.
MariaCC
You can always get a chair at the beach BUT if you want a shady spot, you have to go down at sunrise and put a towel on a chair. Sunrise was wonderful.
oceanseeker
They do... I don't get up early so by the time I got up I could always find a chair. and the sand is like silk and the towels are nice so if you don't you lay in the sand... or just move the towel... It really wasn't an issue for us at all and we spent all week on that beach!!!
BigErin
The resort was not crowded during our stay. We had no problem finding chairs at either the pool or beach.
Kentuckywoman
I read somewhere that they didn't allow "claiming" chairs with towels at the pool/beach. This was never an issue for us, whether we arrived at 8am or 2pm.
maggiemoo
Is there a swim up bar in the pool?5 answers
5 years, 71 months ago
LM
It does not appear that this resort has a swim-up bar, however, they do have a bar which is located next to the pool.
MariaCC
yes.
oceanseeker
No.
jmama
No but there are servers. and 2 bars right next to the pool.
BigErin
No. But bar in close proximity and there are waiters
Alison17
How far are the Mayan ruins.5 answers
5 years, 71 months ago
Hg
The Mayan ruins are located nearby this resort. For more information please call the beach experts at 800-915-2322.
LisaCC
The Tulum ruins are 30 minutes south of the Royal Catalonia. Please note there are ruins at Koba and Chechenitza.
Orchids
close!! Tulum is 15 mins at most. I don't about any of the others. Lots of near by cenotes. Xel-ha is pretty close.
BigErin
Approx 30 minutes away
BigTex
Tulum is about 20 miles I think. Pretty close. We went and enjoyed it. Be prepared to walk.
MGM577
Do you have nightly entertainment? And if so, can you provide details?5 answers
Do you have nightly entertainment? And if so, can you provide details?
5 years, 70 months ago
Milwaukee
This resort offers nightly entertainment, and also has 4 bars/lounges and a nightclub/disco to keep you busy!
BethCC
yes
Shoegirl66
around 9:30 every night there is a different show. Latin night, Comedy night, Karaoke night, black light dance show night which was awesome!!! That's was the only one we really really liked. but it was all entertaining. or just go hangout out in the tapas bar. playa is real close they are supposed to have really cool night life...
BigErin
There are events like music theme night or water circus performance in their pool that are occasionally provided to entertain the guests but there is a permanent discoteque for all guest packages as well as a night club that is cabaret style only for the "privileged package" purchasers.
Piels
There was nightly entertainment. When we were there there was a Latino Dance night and some other game night. Not very much entertainment, but the bars are open relatively late
KendallPB
Can you snorkel at the resort? Water not too rough?5 answers
5 years, 70 months ago
Taylorhorn
The beach at this resort is great for swimming and snorkeling.
BethCC
You can snorkel right off the beach. The fish come right up to you.
oceanseeker
Snorkel equipment is included. My husband did try it, but saw mostly just fish. Another couple said they saw all kinds of sights when they snorkeled. The water is rough at all!! Perfect!!
jmama
You could. Water isn't too rough. But I think there are to many people for there to be anything really cool around. I would go to front of the resort, cross the street and get on the public transport for 3 American dollars and go down to akamal beach and take one of he 20 snorkel tours. I guess your not supposed to go out side the roped area without a guide, and the guide will take you out to the reefs. it was pretty awesome!!! second best snorkeling I've ever done. first being off coki beach in st Thomas!!!
BigErin
They do not offer and free water sports and the water is fair calm when there is no storms coming.
geno133133
Does this resort accept American money?10 answers
Also, does anyone know what kind of beer they offer? (my husband wanted me to ask that question)
Thank You.
5 years, 69 months ago
NEPA
The offical hotel policy in regards to currency is that it does not accept American dollars in cash. Also, most of the beer served at this resort is domestic to the area.
BethCC
Dollars were accepted everywhere put the exchange rate was bad. The only beer served is Corona
MicVacations
I noticed Corona, and we did have some, not big beer drinkers though. Yes, US dollars but cant make change for american $. I notice you said family trip, this resort is adults only. There are other resorts in the area for familes.
jmama
No American money. There is an atm (Mexican money) and everything during the week is charged to room and you pay before checking out,
The beer is Corona and Corona lite. and in the room is medello. go down to Akamal beach and right on the beach is a big bar. I don't remember what It was called but if you are facing the beach its to the right. the have a beer called akamal and its wicked good!!! it was refreshing!!! I think you'll be hard pressed to find anything better than that down there.
BigErin
Corona light.
And we paid for our excursions with American debit cards, no transaction fee as they ran it as an American charge. Other than that we haven't had to pay for anything as we did all inclusive. There aren't even bills to sign or tip jars out. So no pressure to get you to tip more
Alison17
I do not drink beer but will tell you that the liquor is very low shelf (quality) They do not use name brands
also the gift shop on the resort does not except American money
geno133133
Corona and Modelo, both kinds taste way better then they do in the states. Like it was fresh or something
Crarl
Corona and some other type of dark mexican beer.
MsKay
The gift shop is room charge only. You can tip in USD if you want to tip at all. As far as accepting USD, there isn't anything else to spend money on inside the resort. Lobster upgrade for $45 at any restaurant is also a room charge. We did a photo session and purchased a CD with our photos, and they required a credit card. They hotel will do currency exchange for you if needed. Hope that helps.
As far as beer, only Corona and Modelo.
Likefonzie
No. Pesos or you can charge it to your room and settle up by card or pesos at checkout.
MGM577
Do any of the rooms have ocean views?5 answers
5 years, 68 months ago
Alaska
This resort does not offer any rooms with an ocean view.
CaitlinCC
No it does not
VROCK
No. Its the only Catalonia that doesn't have ocean views. but its got a jungle view and is very nice. I didn't miss the ocean view at all. and it kept the balcony cool enough to sit out on and gave you some privacy.
BigErin
No, the layout is not so the rooms face the ocean. Its more of a jungle type setting, however the beach is beautiful.
kp2014
NO rooms have a ocean, bay, lake, pond nothing.
In fact it is a 2 block walk to the beach from your room. This is through a mangrove so you see a lot of trees. ok you see nothing but trees for 2 blocks.
geno133133
nightlife5 answers
how is the nightlife on the resort? what do they do each night for the guests?
also is it close to playa del carmen?
5 years, 67 months ago
usa
This resort offers several bars that are open until 2am and does provide nightly entertainment to the guests. It is approx. 30 minutes from the town of Playa del Carmen.
BethCC
There is a show every night and the Disco is open until 2 AM. Staff were there to keep the party going as long as the could last.
The resort is 10 minutes south of Playa Del Carmen.
MicVacations
We are not much about nightlife. However, there is a disco and several bars open at night. There are shows nightly like broadway music, and other live shows. Very close to Playa del Carmen and the staff will help you determine best way to get there. We had a taxi take us to the shopping district it was great $50 altogether and we were able to go when we wanted, return when ready.
jmama
Playa is about 25 minutes away. They have entertainment at the resort but not all that great., the music at the disco sucked, they need to update.
VROCK
not much night life. There was disco but we only went one night for like 6 mins. They did have shows everynight at 9:30. The black light show was really cool. The Latin show was cool. The comedy show was kind of funny. Personally after a full day of drinking and sun and whatever activities we did we weren't looking for any night life. Talk to Zooey in the lobby, she'll take you clubbing.
Yes it is maybe a 15 min drive to Playa. just go outside the resort and hop the public transport into town. Its cheap and easy and runs till 12am I think.
BigErin
night life sucks. in fact there really is none.
one very very poor show at 9:30 disco at 11:00
not sure how far playa is
geno133133
There really isn't a nightlife so to speak. The restaurants stay open late, as does the bars. There do have a Discotech in the main lobby and live entertainment from time to time. But really, there isn't the type of nightlife that involves mingling with others. Unless you go to the bars. From what I saw, most people stayed to themselves with the groups they came with. I did not see to many strangers speaking to each other. People are friendly there, so do not hesitate to speak up, just something I did not see happen often.
I did see signs for Playa Del Carmen but did not go. I would assume, based on the signs that it is close enough for a taxi, but I am not totally sure.
Canty
nude beach5 answers
is there a clothing optional beach
5 years, 65 months ago
tom
This resort does not have a clothing optional beach.
LizCC
There is a clothing optional beach down the beach a little ways. The Catalonia beach was not nude but there were lots of topless women and men in speedos. I was raised by prudes and it was certainly different but not in anyway uncomfortable.
BigErin
there was a few ladies that went topless, but no
geno133133
No
skiski317
99% of people were in American beach attire, but there were 2 people I saw that were topless.
bufey21
Transportation5 answers
What is the cost from the airport to the hotel? How do we get to the hotel from the airport
4 years, 58 months ago
Steph
Round trip shared transfers are offered through Cheapcaribbean.com at $47.50 per person.
CCGreg
We used a transfer service - USA Transfers. It cost us $30 per person each way but it was a private shuttle and took us directly to our resort - no stops at other resorts. There were only two of us. If you have a larger group, you pay less per person. They were very professional and prompt. Would highly recommend them!
BBCPA
We chose to get a public taxi when arriving at the airport, they are readily available. It cost $110 US round trip when arranged before you depart the airport.
travelbug85
It is best to book your ground transportation at the same time you book your reservation. I believe we usually pay around $60 per person, but it is well worth the price. Takes all the stress away because everything is planned in advance.
Kentuckywoman
depends how many people. if 2, you can have a shuttle booked along with the trip. If it's 4 - taxi may make sense.
Carina092016
Can you rent a car at the airport?5 answers
Can you rent a car or is the only source of transportation taxis or shared transportation
4 years, 57 months ago
Missourian
Yes, there are rental car counters at the Cancun Airport. You will need to make a reservation prior to arrival, to ensure there is a car for you.
KristenCC
Yes you can
April34
There are car rentals as soon as you exit baggage claim.
Canty
You can definitely rent a car, most of the resorts have car rental agents on site. The roads are super easy to drive on and to navigate. The whole area is available on google maps so GPS is just like in the states.
Side note, gas is sold by the liter not the gallon.
Daniel101
yes
Dallen
Is this a smoking free resort? Is it REALLY All Inclusive5 answers
Is this resort Smoke free? If not, are there area you can eat in the restaurants that are smoke free?
Is the resort ALL Inclusive? I have seen some reviews that the entire resort is not part of the ALL inclusive rate?
4 years, 57 months ago
AMI beachbum
This resort is All Inclusive - it includes unlimited Food and Beverage.
As far as to whether this resort is smoke free, please call one of our Beach Experts for first-hand accounts on what this resort includes. You can reach us at 1.800.915.2322.
SamCC
You can smoke at the beach. Everything is all inclusive except for the spa and gift shops.
CaribbeanCourt
This resort was not smoke free but no one smoked in food areas. They smoked outside on path on benches or in beach or pool chairs. There were not a lot of smokers and if you were by chance by one there were plenty of places to move so you were not near them. The maintenance cleaned the dead cigarette containers all day long so we never saw cig. trash. The insides buildings were smoke free as far as I could tell or I didn't notice smokers which I would have as I hate smoke.
Ched
It is NOT a smoke free resort. I saw people on the beach, pool, and restaurants smoking. I did NOT see any smoking inside the restaurants that were indoors. Most restaurants are open air, so the ocean breeze keeps the smoke from lingering.
Yes, it is ALL inclusive unless you personally make additional purchases. I spent time in the spa...that was extra, I bought from the gift shop...that was extra. However, the resort IS all inclusive. The room, the food, the entertainment, the pool, the beach, the drinks (99% of them) are all included. Had I not went to the spa or gift shop I would not of even needed my wallet while I was there. However, bring some singles for tips....that goes a long way there!
Canty
I believe all the rooms are smoke free. The grounds around the resort are not. And for some reason it felt like I went when all smokers where there. That was the only bad thing on this trip. People need to quit...
Convic
can you get na beer at resort5 answers
4 years, 57 months ago
dale
This resort does not offer non-alcoholic beer.
CaitlinCC
No they have soda though
April34
Yes, beer is available.
Convic
The only beer they offer is Corona Extra and Modelo Negra
yugiboo
They have Corona and Modelo Negra beer
Beachlovers6467
What is freshwater pool?5 answers
The details section states there is a freshwater pool by the beach. What does that mean?
How many pools does the resort have?
4 years, 56 months ago
Robbie
Freshwater pools use freshwater instead of saltwater. The reason this hotel specified that it is freshwater is because their pool is located close to the beach/ocean.
CCGreg
There is only one pool, but it was very nice. Not sure that it was freshwater but it was clean and clear. No swim up bar, but the bar was very close to the pool.
BBCPA
Its a chlorine pool, as opposed to salt water. There is a big pool, with volleyball on one end, and then another small pool (only about 3 feet deep).
travelbug85
1 large pool, 1 shallow pool with lounge chairs inside
maggiemoo
The one big main pool is a "regular" pool, as in it is not a salt water pool. There is a small "soaking" pool in the Executive Club area that had 8 lounge chairs in it and was 1.5 feet deep, but we saw lots of regular guests using it on and off. There is also an elevated hot tub area the is for all the guests. It looks like it is in the BLoved Privileged section, but it is open to all guests.
Likefonzie
Is there a charge for room service?5 answers
The Room Service listing has $ next to it, is there an additional fee?
4 years, 52 months ago
USA
Yes, there is 24 room service available however it is for an additional fee.
LizCC
NO and the room service is 24hrs
NYAH
I ordered room service and was not charged. It is part of the all inclusive deal. However, at times certain items (mainly drinks) may have a charge for whatever reason. But that is rare.
Canty
No, I tipped ant the end of the week
Butterscott
Room service is free if you upgrade to Privileged
Bosslady34
what is the attire I should pack?5 answers
4 years, 52 months ago
US
a bathing suit and clothes comfortable for lounging and relaxation. It also may be a good idea to bring some casual to formal wear for dining at night.
CCGreg
The weather is hot and humid, esp btn the months of May-Sept. Definitely pack a couple of bathing suits and sandals, and some (2-3) comfy/ nice outfits to go to dinner with your partner. I packed a simple, black dress and a skirt that I could wear with different tops. You also want to pack some comfortable shoes if you're planning to go see the pyramids.
mariangie
Very casual. A few nice outfits for evening dinners, but nothing lavish.
BeachLovin
Swim suits, t-shirts, dress shirts, dress shorts (dresses for the ladies) flip flops and under garments.
BigTex
bathing suits and a couple of short/shirts etc. We get everything for about a weeks stay in a carryon.
LKalinoski
any surfing around here?5 answers
4 years, 51 months ago
Cole
Windsurfing is available, for more information on surfing in Rivera Maya please contact the resort directly.
LizCC
Yes, they was wind surfing the entire time I was there. Regular surfing I did not see. Hope that helps.
Convic
No surfing. Waves aren't big enough
BigTex
Did not see anyone surfing or boards for rent. They do have paddle boards.
MGM577
Not at all you need to go to the west coast.
AdriNana
What Kind of Beer Is Available?5 answers
My husband wants Coors light =( ... do they offer this here?
4 years, 50 months ago
Oklahoma
The resort only serves domestic brands. They do not carry any international brands.
SalCC
presidente only on tap. our room came with two warm budwisser each day. I hated it, my boyfriend liked it
snowescape
No coos light...Corona on tap model in bottle and on tap
Jikki
Many types of beer are available, you just have to figure out which bar serves what kind. As far as Coors Light...I am not sure. Sorry...
Canty
In the room, there is Modelo in cans. At the bars, they have Negra Modelo and Corona on tap, and that's it!
Noodlesofmerkin
Hammocks?5 answers
I'm looking for hammocks, do the rooms have hammocks? The pool? The beach? Thanks.
4 years, 50 months ago
arisfari
Hammocks and towel service are available at both the pool and beach. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
no hammocks, regular lounge style chairs as well as sitting chairs
snowescape
Yes hammocks at the beach!
Jikki
There are a handful of hammocks. A couple are located by a small pool, and a few others are past the pool and down in the sand (but there are beach chairs extending to the beach so they are in between pool and beach). Not in the rooms.
travelbug85
The beach has hammocks. No where else had them.
Canty
is there a minimum age. We have a 17 year old5 answers
4 years, 49 months ago
Bandit
There is no minimum age.
SalCC
I believe 17 would be considered an adult. However, it is a topless beach so would you be OK with your 17 year old seeing that? If so, I think you should be OK. I would contact the resort just to be on the safe side though.
Canty
18 and older only.
Convic
It's all adult. 18+
BigTex
I believe the minimum age is 18
LKalinoski
Is there any nightlife in the resort or the surrounding area?5 answers
3 years, 48 months ago
Ryan
Not much night life in the surrounding area. However resort itself does have a night club and nightly entertainment.
CCCasey
Very little night life.
ohiogrammie
There is a nightly event by the pool bar, a small "disco bar" by the lobby that has a pool table and dance floor and night clubs are a 20 minute taxi drive to Playa Del Carmen.
TeamKeeney
No nightlife here, but they try. If you're here to relax, this is the place. You can travel in to town which is about 20 minutes away and party there.
BummerMan
Sort of. Nothing in the area anywhere near the resort. In the resort, there is a show of some kind every night at 9:30pm. Pool side band, singing, circus show, karaoke, things like that. There is a disco that opens at 11pm every night until 2am. There is music, dancing, lounge chairs and couches, pool table, and about 3 big screen tvs.
Likefonzie
Outdoor heated jacuzzis?5 answers
Are there any outdoor heated jacuzzis? Heading down in Feb and I assume the pool to be cool. Would be nice to sit in a hot tub outside (not in room) at the end of the day.
3 years, 47 months ago
Winrz
I did not see one, spent my time swimming and reading at the beach.
snowescape
Yes! There is an outdoor Jacuzzi right on the beach!
sopbru
Yes
Hlambrecht123
Yes, actually this is the first resort that I've been to that has a heated jacuzzi outdoors.
BigTex
Yes. Fits about 16-20 people.
Frank911
Are 18 year olds considered adults?5 answers
My husband and I would like to come with our two kids who will both be 18. They are very mature and trustworthy. Wasn't sure if adults only would be an issue or not. Please let us know as we'd like to book a trip in July.
3 years, 44 months ago
Philly
Hello,
Yes, 18 year old are considered adults.
bthornton
18 is fine. When they say Adults only it is mainly because the beach is topless. And trust me....VERY FEW were topless and most of whom were topless...you would prefer them not to be! As for the men, many of the men wear just speedos or smaller. Basically...there is a real good chance you will encounter more skin on the beach in one way or the other than you would at a family friendly resort. In my week, I saw nothing more than 3 topless ladies, all over 50 years old, a about 50 speedos, 20 were probably to small. However, I can see speedos on a Miami beach so it really is no big deal.
Canty
In Mexico, yes.
BigTex
I don't think so. There were very young people there. However there is not many activities to do for young people. They did have volleyball, water aerobics, and other events throughout the day but not much for young kids. The place itself would be fine for them though!
tlhammer
Sure, lots of daytime sports activities
Happybeachvacationman
Is there a topless option at this resort?5 answers
3 years, 43 months ago
Oklahoma
Call one of our U.S. based Beach Experts.
(800) 915-2322
7 Days a Week - 5am to 3am EST
bthornton
I didn't necessarily see any signs and ask anyone about it, but I did see one or two topless sunbathers while there. It just didn't seem to be the norm.
chelleb
No there is not
Bosslady34
Not officially. We didn't see any around the pool. There were always 1-4 ladies on the beach and it seemed accepted. Mostly European guests at this hotel, and it is their culture.
Likefonzie
Yes, some women opt to go topless though there were not too many when we were there.
MNDC
Is the beach a far walk from the rooms?5 answers
On the Google aerial view it looks like the rooms are located quite a walk from the beach.
3 years, 42 months ago
SunshineJayne
The beach is not a far walk, depending on your room location it would be a short 5 minute-15 minute walk. You can always request that your room be as close to the beach as possible. This is on a request-only basis and cannot be guaranteed, but the resorts always do their best to accommodate requests.
JeannieCC
No, it's only a five minute walk. The walkway through the jungle area to the beach is lovely during the daytime, but at night there are colored lights in the trees and it is spectacular!
Kentuckywoman
No, its not bad at all. The resort it self isn't that big. But very nice.
Convic
The longest walk is approx 10-15 mins at a slow pace. It's a small, but beautiful resort.
BigTex
HI-
The walk to the beach is probably about a 5 minute walk, but you walk through a rain forest with lots to see.
bowl
is there any dress code for restaurants?5 answers
3 years, 42 months ago
Greg
There's no official dress code, however here is a link going over the various dress codes. Generally you'd want to follow Casual/Resort dress code.
JeannieCC
Just dress nice, you can wear shorts. Be respectful.
Convic
You do not need to wear slacks. Thats a big plus for me. But it's customary to wear dress shorts & dress shirt to the restaurants.
BigTex
They like the women to dress up but nothing fancy- nice summer dress or jumper. Men they like to have shoulders covered- no tank tops but polos and shorts are ok!
tlhammer
I never saw any information about a dress code. Most people dressed in nice casual clothing to dine at the restaurants.
summerleigh
How can I get a Bali bed on the beach?5 answers
Are the Bali beds only with upgraded packages? The actual CRT website explains they come with the privileged junior suite, but cheapcaribbean.com does not have any mention of them (not that I found anyway...)
any input?
3 years, 42 months ago
summerlly
Access to the bali beds require upgrade to privileged room category.
CCGreg
Yes the bed are for guest with the privileged package.
TeamKeeney
There are bali beds in the Executive Club area buy the little pool. We never saw any EC guests the whole time we were there this month any regular guests used them all the time to sleep or read. I don't specifically remember any of those on the beach though. There are huge beach bean bag type chairs, all weather lounge couches, and hammocks on the beach that everyone can use. No need to upgrade!
Likefonzie
Wake up at the crack of down and hope you get one. Beach is way too crowded
Saraharas
They are in the privileged area.
MNDC
Do you have, on the resort ,COORS LIGHT ? It is an American beer for us to drink in the all inclusive?5 answers
What is wrong with this question? How does asking about beer violate your guidelines? Just want that answered
3 years, 41 months ago
Gerrie
This resort only has domestic alcohol as part of the all-inclusive.
JeannieCC
The resort has Corona Light and Modelo dark on tap and you get can modelo light in your room that's the only beer option
Bosslady34
I didn't ask specifically for Coors Light, but I only ever saw Mexican beers.
bufey21
They only have Corona and Modelo. Although every time I asked for a Corona, they pulled the Modelo tap. But, it's free beer. If you want Coors or other American, have your taxi or shuttle stop at a store and get a case on the way in and put it in your mini fridge in your room. We did that with a nice bottle of wine.
Likefonzie
No. Beer options were Mexican beers.
MNDC
When it says that the hotel is non-smoking does that mean outdoors as well?5 answers
3 years, 40 months ago
Upstate New York
They may have certain areas where smoking is allowed. Please contact the resort directly for more information. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
There is smoking on the grounds in designated areas.
summerleigh
Yes, smoking is permitted outdoors, however, I could barely tell if anyone was smoking near us. The staff also did an amazing job of cleaning out the ash trays ALL the time.
eadster
No; there were quite a few people smoking outside and there were cigarette disposal things along the paths and on the beach that were cleaned every day.
bufey21
smoking outside, on private balconies and at beach okay.
stinger8ball
Is the snackeria, Sorrento, Still there?5 answers
This restaurant is not listed on the website.
3 years, 39 months ago
Texas
Yes it is!
Sorrento
Type: Pizzeria and Deli
Hours: Daily, 6am-10:30pm
Description: Snack bar located poolside. Try delicious pizza baked in a wood-fired stove, and discover carefully crafted "Delly" products made for your seaside enjoyment (a la carte). Offering sandwiches, pizzas, hamburgers, hot dogs, chicken and potatoes.
JeannieCC
Yes. It's still there by the beach bar. It's the snack area by day and an Asian cuisine restaurant by evening.
JimDawn71
I believe it is still there! Is it between the pool and the Bloved restaurant? If so, it is.
summerleigh
Yes, that is still an option
Bosslady34
Yes, we ate there three times. Great!
TammyA
Is the privileged upgrade worth the additional cost?5 answers
What do you get with upgrade? Is it worth it?
2 years, 36 months ago
Detroit
Whether or not the upgrade is worth it is based upon personal preference. The Privileged rooms include extras like
Wireless Internet access, 2-line Telephone with bathroom ext., free access to the spa wet areas, privileged area at the beach and more.
JeannieCC
It was not worth it. Very little offered. Some top shelf liquor.
Marie127
I felt as though it was worth the cost just for the food alone. The BLoved restaurant is worth it. Also, the 10% off all other resort fees was nice if you plan to spend time in the spa or make any purchases in the gift shop. Also, you get a "private" part of the beach, which is really just a separate roped off section, but it is a bit more spacious and there are beach beds that are first come, first serve which are not available on the other side. Plus, they give you little extras like a fruit basket in your room and sparkling wine and a bottle of tequila.
eadster
Yes, you get access to the spa, 24 hour room services, beloved restaurant and better alcohol choices. But I would recommend upgrading through cheap Caribbean, it's cheaper. There's a detailed list on the resort website that tells you what you get.
Dbrown
I don't think it is worth the upgrade but it is very personal.
You get access to a sleeping room in Buildings 1 and 2. This is "closest" to the beach. Yes, that is true but it is still a 5-10 minute walk to the beach and there is no view. It also means you are closest to the loud beach entertainment. And farthest from the lobby which is where all the dinner options are.
You also get access to the B'loved restaurant which is a small restaurant/bar between the pool deck and the beach. It is the only a la care breakfast and lunch option. They also have dinner and drinks. I didn't taste the food there but heard it was good.
You also get early check in.
When we went, it was $25 per person per night to upgrade so we felt our $200 was better spent on excursions.
MNDC
Does the resort have Corn Hole boards?5 answers
2 years, 35 months ago
Athens, Georgia
The resort currently does not have Corn Hole game boards. If you would like more information regarding resort activities please contact us 1-800-915-2322.
MikeCC
Unfortunately no. But I bet you could talk some staff into helping to build some!
Likefonzie
Yes
Samdave
Yes it does one set.
Dbrown
Yes
Saraharas
What's the general age of the guests5 answers
We are thinking about joining our kids ages 25-35. We are in our early 60's. We like to drink & have fun but would like to see other people in our age bracket or older
2 years, 35 months ago
Pittsburgh PA
People of all ages are welcome at this resort. The average age is gonna vary depending on who happened to book a stay for your dates of travel.
JeannieCC
There was a wide range of ages here - from young to mid 20's to people well into their 70's. We were in our early 40's and felt as though there was a place for everyone.
eadster
We are in our mid-30's and met lots of nice people in their 60's, some still working and some retired. You will be in good company, don't worry! We didn't really see anyone there that looked past late 60's. A lot of Italian's in their 30's - 50's I'd say.
Likefonzie
You will definitely find folks in your age group.
Shempy
The ages at the resort in March 2017 were very diverse from young20s through 60s +. In fact it was the older crowd who got up at night and started the dance floor rolling.
RGuy
Surrounding area fun?5 answers
I am wondering about entertainment or fun places outside of the hotel that are safe to go to. Has anyone taken a taxi, walked off the grounds? I know Tulum is close by as well a few other cities. My boyfriend love the look of the resort, but we also may want to explore on our own. Is there anything fun close by? are cabs safe?
2 years, 35 months ago
Wisconsin
Tulum, Xel-Ha, XCaret, and Playa Del Carmen are all nearby. Cabs are easy to get and a safe way of transport. You could also set up a guided tour for any of the above activities.
CCGreg
Yes we took several trips off the resort. They have specific drivers they use and will call them for you. Their is a ton of different things to do all over especially a place called Xplore fuego. Its a park, everything was well organized and extremely safe. We also walked to about a mile each way on the beach and loved the sights
kcussat
Yes it is very safe. We walked up the road one day. There are two amazing cenotes for snorkeling right across the street. I think it was about $5 to get access but well worth it. We took a collectivo (white local van bus) to Tulum one day. Raised a hand on the side of the road and hopped in with about 10 locals and took a ride! It was fun. About $4 to Tulum. Ate at a taco shack along the road spent the day at the ruins. Collectivo on the way back too. No problems and had a blast! We also took a taxi to Playa. About $7 if I remember right. Very safe and easy. They picked us up right at the hotel lobby. No worries there. Very safe area.
Likefonzie
Taking a taxi is safe and economical. There are staff who will call a taxi for you. There are rates posted in the lobby but you should always ask the taxi driver to confirm the price, and yes, they ALL understand English and are adept at converting Pesos to Dollars.
We took a taxi to Akumal Bay, an area noted for snorkeling with 2 to 3 restaurants, 15 minutes south which cost $260 pesos (about $14.00). We grabbed a taxi back asking what the charge would be and he quoted $300 pesos back. I told him $260 and he readily accepted.
Tulum would be about 20-25 minutes further south and Playa del Carmen would be about 20-25 minutes north.
MrSlappy
Tulum is about a 20 min cab ride and cost about $45, we only went down during the day and it's a small town with a few bars and restaurant, I'm not sure what it's like at night. We planned on going to playa del carmen but never got around to it, it's probably about the same distance. The cabs were very clean and organized.
P.s look at the state department warnings about playa del carmen that have recently been posted!
Mp4Kg
Does the all-inclusive include alcohol as well?5 answers
2 years, 34 months ago
Ohio
Yes, alcohol is included. However, this is generally the local domestic brands, premium liquors would come at an additional cost.
JeannieCC
yes
TulumLovers
sure does--enjoy!
Zilla
Yes, alcohol is included.
bpalmer81
Yes
Beebee23
Are there jet skis/wave runners available for rental?5 answers
2 years, 34 months ago
osucowboy
They do offer motorized water sports for an additional amount. Please check with the resort directly as the rates are offered by them. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
no
CrazyGringo
No, we didn't see any powered watersports at all, or even catamarans anywhere in the bay that the resort is located in. You'd have to go up about a mile or two to the Barceló area to find those.
Likefonzie
No - Not at resort - snorkel equipment couple paddle like boats
GnLC
Not from the resort. But there was a independent vendor on the adjacent public beach that was renting a pair of jet skis
Mic1971
Priviledge Upgrade Differences?5 answers
Can you tell me the difference in the "privileged upgrade from the junior suite and deluxe room?
Other than the room difference, is there any differences at the pool, beach or restaurants? What exactly do you get with the upgrade outside of the room ?
2 years, 34 months ago
Athens, GA
Privileged Deluxe:
BLoved Lounge & Restaurant – Breakfast, Lunch and Dinner with organic menú. A la carte
Private area at the beach
Alegria Spa free access to humid areas (jacuzzi, sauna & steam room)
10% off in all the extra hotel services
Late check-out (subject to availability)
Privileged Junior Suite- In addition to the Privileged Deluxe rooms amenities:
On the first day – Fruit basket
On the third day – Tropical fruit & Tequila
Balinese Bed (1 day during stay) sparkling wine, fruit & chocolates
CCGreg
There is a difference with privileged upgrade. Another restaurant and better liquor.
Chad727
Privilege upgrade gets you access to the BLoved restaurant and bar and top shelf alcohol at all the bars. Also a reserved section on the beach, but it is all the exact same lounge chairs as everyone else gets. I can't speak for the food at the BLoved restaurant as we didn't upgrade, but we saw a lot of people with the Privileged purple wrist bands eating at all the same other restaurants that we were. We also drank Bacardi and other higher end liquors all week. We did not think that the Privilege upgrade was worth the cost. We did get a free upgrade to just the Privilege room though, and it was very nice, ground floor of the middle 3000 building. Zero difference in the pool area.
Likefonzie
The privileged beach area also comes with upgrading your room which I highly recommend! The privileged beach area tends to be less crowded and has nice bean bag seats and beds. You are also able to eat at a restaurant called "beloved" which is setup nicely & has great food!
MrsTway
Outside of the room, the upgrade includes a private section of the beach, which is the only area that gets waitered drink service. Also you get an exclusive restaurant that is open for all 3 meals, as well as drinks throughout the day. Included an outdoor-oceanview public hot tub and access to the facilities in the spa.
stbmk
Is this resort appropriate for a family vacation with my kids that are over 18? or is it more of a couples resort?5 answers
2 years, 33 months ago
Lisa
This is an adults only resort so there will be travelers over 18 at the resort. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
It is more of a couples resort
Stevo213
We saw lots of families with adult kids. Everyone enjoys a pool and the beach, right?! Lots of couples, but I wouldn't call it a couples resort at all. Just adults with no children or children's activities. There is a pool table, gym, boogie boards, stand up paddle boards, kayaks, snorkel gear, all free.
Likefonzie
It is appropriate for your family. We just got back yesterday from a week with our 24 year old sons and 20 year old daughter. We had a nice, relaxing, family vacation.
TampaPatti
Your kids will probably be bored unless they can enjoy just sitting around and relaxing. If you throw in some excursions I'm sure they will be happy but all in all this is a resort that caters more to adults that need a getaway from life.
Damion
We were there last October and we did not see pool tables or bowling. Where are they located we are coming back in september5 answers
2 years, 33 months ago
Mandy C
Please check with the resort directly for the most up to date information regarding location of activities at the resort. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
There is one pool table upstairs in the lobby in Cat's Disco. Open all the time and free. I never saw bowling anywhere.
Likefonzie
We did not see pool tables or bowling anywhere on the property. Only a ping pong table by the pool. There was a net for volley ball in the pool and on the beach.
TampaPatti
I was just there this past week and I did not see any bowling but there was an upstairs room by main lobby that said it was a disco but it was not technically opened. You could still go up but there was no a/c so it was exremely hot but i did see a pool table up there and they had multiple tv's playing sports shows.
LuckyCharmz
Just got back last week and we had asked about it while there. The concierge knew nothing about pool table or bowling. He did not know why that was on the website.
SupermanYeremy
is there transportation from the air port and what is the cost?5 answers
2 years, 33 months ago
jack
We do offer airport transportation through a contracted transfer company at an additional cost. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes, there are numerous shuttles
Chad727
You can pre-arrange transportation before you arrive for about $120-130 for a private transfer round trip for 2. Or just take taxi service when you get there, about the same cost.
Likefonzie
You can arrange your transport by going to Cancun airport website and looking at ground transportation. The hotel itself does not offer airport transfers
Zilla
CheapCaribbean offers transfers from the airport in Cancun. There are 2 prices. We chose the less expensive shared ride for $65.
davei27
Super Saver room5 answers
I have been quoted a price on a super saver room. Can you tell me what we are giving up by getting this less expensive room?
2 years, 32 months ago
Missouri
It doesn't look like we are currently offering the super saver room category for this resort.
JeannieCC
There are only two room grades, and the upgrade does not (in our opinion) add nearly enough value to make it worth the price. It adds top-shelf liquor, one more restaurant, and a small beach section right next to the rest of the large beach.
TomLititz
The only thing you are giving up is the nicer room that is closer to the ocean. The walk from the farthest building is not far at all so the walk is actually very nice at night.
You would not receive the nicer beach chairs. in the privileged section as well as access to the beloved restaurant.
We just returned from our vacation and only would have upgraded to just go to the restaurant which the menu looked fantastic.
MKEWI
none of the rooms are on the beach they are all in a row in what I called the jungle. The beach is at the end of the row. So building 1 and 2 are close to the road and the front desk and building 5 and 6 are close to the pool and the beach. The super saver rooms are most likely smaller. I do know that building 5 and 6 have recently been remodeled.
BeachLover0115
By booking a privileged room you get access to the spa room and a privilege only restaurant that was pretty good.
Kaylafornia
Is gratuity included in the all inclusive package5 answers
2 years, 32 months ago
Jen
Gratuity is included in the package
StevieCC
Yes it is but we always tip when we go to all inclusive places because everyone works so hard and is extra friendly at the places we have been to in Mexico. We bring about $150 for tips which I dont think is alot considering the service.
Erinmw7
Yes it is. We always bring one dollar bills and tip accordingly. Sometimes service was really good and we really appreciated it and would tip. We tipped at some dinner and not at others. We tipped at some bars and not others. We always did tip at the juice bar on the beach though.
Likefonzie
yes, you do not need to tip. However, we did tip at the restaurants, bar and with the maids
MKEWI
yes,,,we never carry cash around but at the end are happy to offer some extra to certain staff and housekeeping for their hard work
Zilla
can a guest smoke in designated areas?5 answers
2 years, 32 months ago
DD
Yes, guests can smoke in designated smoking areas.
StevieCC
Yes there seemed to be smoking areas and people smoked on the beach.
Erinmw7
Yes
Erinmw7
Smoking is permitted all over the resort except inside restaurants. We saw people smoking pool side, beach, in the lobby, and outdoor restaurants.
Likefonzie
yes, but very limited and none near the beach
SMMG
Photographer5 answers
Does resirt have an Photographer
2 years, 31 months ago
Brad
Please check with the resort directly as they may be able to set up a photographer for you. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes they walk around with the camera and you can get pictures done with people dressed up but im sure they too private sessions too. I think you can order prints in the lobby near thr gift shop.
Erinmw7
Yes! There is an on site photographer group that usually walk around the pool and take pictures with sombreros, iguanas, parrots,...etc. We hired them for a private evening session for my wife and I. The session was free and about 40 minutes long. You go back to the photo shop next to the gift shop in the lobby later, and they show you all your photos. There are many packages to choose from to buy pictures if you choose. Prices are steep! We ended up getting a CD with 8 pictures and two 8x10 prints for $150, but it was very worth it!
Likefonzie
Yes - photography services available. Extra fee.
LBDC
Yes. They walk around during the day to take pictures if you are interested. One day they had a huge green iguana to take pictures with and another day they had a parrot.
Caribbum
Does the hotel offer parking for a rental car?5 answers
2 years, 31 months ago
Natea00
They do have private parking available, however this is subject to availability and may come at an additional cost. For further details, please contact the resort directly.
JeannieCC
not sure
Stevo213
Yes
Caseyno
Yes, there is secured parking on site right next to the front entrance.
Likefonzie
yes, but the parking is limited as their is an overpriced car rental service parks cars there.
SMMG
I believe they do.
davei27
Is there free wifi?5 answers
Looking for a place with free wifi throughout the hotel
2 years, 31 months ago
tina
Complimentary Wi-Fi access is available throughout the resort. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes.
TomLititz
FREE WIFI all over the resort, in rooms, and by the pool! Fast enough to video chat and stream Netflix!
Likefonzie
Yes and it works awesome. Best in any resort...it works throughout the entire place and does not lose connection.
Patsfan284
yes, free wifi
LBDC
Does this hotel have a swim up bar?5 answers
2 years, 30 months ago
Leann
No it does not have a swim-up bar, but that was no problem for us since pool drink service was regular, and the palapa bar was right there for walk-up service.
TomLititz
No, but waitstaff will bring your drinks to you
Chad727
They do not. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No swim up bar, but there are waitresses walking around poolside taking drink orders all day long. They checked with anyone by the edge of the pool too.
Likefonzie
They do not. The bar is very close to the pool however.
Patsfan284
Dining options5 answers
Do they have shrimp/lobster/steak? And is there a surcharge for those items?
2 years, 30 months ago
Wisconsin
The resort offers many options for food, most will charge extra for lobster. Please check with the resort directly for the most up to date information regarding food selection. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Steak is free at the Steak restaurant for dinner by the beach, about 6 different cuts available. Lobster is available at any restaurant for $45, never saw a size. No shrimp, but they do grill fresh calamari.
Likefonzie
Hi,
There is a charge for lobster. I believe it was $45 dollars for a lobster dinner BUT that was the only thing that cost money. They have a great steakhouse where you can get steak and shrimp for no extra charge.
Patsfan284
Surecharge for lobster dinner.
Steak house offers steak - included in price. Shrimp varies on menus.
LBDC
I did see on menus where the offer lobster but I think it was a $45.00 charge. There is a "steakhouse" restaurant. We ordered the Tbone cooked medium, it came out rare...
JNJTX
Number of people per room5 answers
Can we book 4 people to a room through Cheap Caribbean? It's only letting me go up to 3 people on Cheap Caribbean's website but the resort website lets me choose 4 people. Why is that?
2 years, 30 months ago
Kent
The room categories we offer allow a maximum of either 2 or 3 adults, depending on room category chosen. Unfortunately we would be unable to book a room with more than 4 people.
JeannieCC
I don't know why you can't have 4 people in a room. Many rooms have 2 queen beds.
davei27
I would recommend calling the 800 number
LKalinoski
We had 1 king size bed. Not sure how comfortable it could be for 4 people.
Giedrusia
2 people
Dallen
is this a couples resort? and is the the all inclusive for premium drinks too or just on domestic drinks?5 answers
2 years, 29 months ago
new jersey
Please check with the resort directly for the most up to date information regarding drink selection. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Adult resort, there are couples but all are there for the relaxation and peace and quiet. All drinks are included.
Funseaker
Mostly couples but several families with older ( over 18)" children " . Standard all inclusive ( no upgrade) had name brand vodkas ( Skyy, Pinnacle). If you're that concerned about specific brands , pack your own bottle. We saw several people do that.
Mommu
This is not a "couples only" resort. We saw many friends staying here. It's very welcoming to all guests.
The selection of wine is limited unless you want to pay extra. Most drinks are included but some "top shelf" brands of liquor are excluded.
davei27
It is for adults only. No children allowed. We saw many couples there but also saw several families there with their adult children. It was a relaxing atmosphere. No wild, drunken parties or college pranks.
TampaPatti
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Room Information
Catalonia Royal Tulum features 288 rooms that are surrounded by exotic vegetation. Rooms offer a terrace or balcony with table and chairs, air-conditioning, Wi-Fi access, cable TV, complimentary minibar refreshed with water, soft drinks and beer, 24 hour room service, turndown service and pillow menu.
It's an all-inclusive, adults-only escape haven. No kids means more cocktails for you.
The hammocks set up solely for you to chillax on the breath-stealing Xpu-Ha beach.
Diving into uber cool nearby cenotes to get the adrenaline rushing.
Unwinding during the soul-pleasing Mayan purification massage. Ahh.
What We'd Change
The restaurants don't stay open late, but if you work up an appetite shaking your hips on the dance floor, call the 24-hour room service and have a feast at your fingertips in no time.
Why You Should Go
It's an hour from the airport - patience, young jellyfish. You'll be happily beaching soon.
24-hour room service (read: food and drinks whenever you want it).
You can channel your inner-competitiveness in a game of bowling, billiards or ping pong.
Your beach bod will stay pristine with a gym and oodles of water sports on-site.
Available Amenities
Tour Assistance
Volleyball
Fitness/Exercise Room
Jacuzzi
Kayaks
Laundry Services ($)
Nightly Entertainment
Snorkeling
Pool Bar
Swimming Pool(s)
Scuba Diving ($)
Aerobics
Parking
Soccer
Dance Classes
Medical Services ($)
Water Polo
Ping Pong
Nightclub/Disco
Billiards
7 Restaurants
4 Bars/Lounges
Bowling
Spa ($)
Conference Facilities ($)
Beach Towels
Wedding Services ($)
24 Hour Room Service ($)
Aqua Aerobics
Wireless Internet
Introductory Scuba Lesson
Beauty Salon ($)
Car Rental Available ($)
Non-Smoking
Nearby Excursions & Attractions
Beach
Dining
Dive Shop(s)
Fishing
Golf Course(s)
Historical Site(s)
Marina
Mayan Ruins
Medical Facilities
Motor Boat Rentals
Parasailing
Sailing
Scooter/Moped Rental
Scuba Diving
Shopping
Water-Skiing
Watersports Rentals
Windsurfing
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every
budget and every activity.
Catalonia Royal Tulum
Ctra Cancun Chetumal, Km 264.5, Xpu-Ha
+52 984 875 1800
Hotel Description
Catalonia Royal Tulum: Noble Beach Prize Winner - Best Beach Bliss
Nestled in the luscious Mexican tropics with pearly-white sands and swoon-worthy cerulean waves, it's no surprise that this ahh-mazing resort takes the cake as one of 11 CheapCaribbean Noble Beach Prize Winners (2015-16) for "Best Beach Bliss." Catalonia Royal Tulum delivers top-of-the-line beaching, all-inclusive style. Once you receive your welcome cocktail (or two, or three, this is vacation after all), you should mosey on over to the sands and gaze out at the tantalizing turquoise waters where you'll think, "Yep, this is Heaven-on-Earth." And thus, your stay in paradise begins.
DINING
With seven yummy nosh spots, you've got oceans of delectable dishes to choose from. Some include Mexican, Italian, a steakhouse, or you can even nibble on some delish tapas. Beach appetit.
La Selva
Type: International Hours: Breakfast - daily, 7am-10:30am; Dinner - daily, 6pm-10:30pm Description: Savor delicious International cuisine in this buffet
restaurant where the breakfast buffet includes an omelette menu and a wide
range of natural fruit, yogurt, cheeses, cold meats and oven baked items. At
dinner, a wide variety of local and International favorites keeps guests happy.
La Palapa
Type: International Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, noon-3:30pm Description: Treat your taste buds to fine International cuisine at this
open-air, buffet restaurant located next to the sea.
Centenario Type: Mexican Hours: Daily, 6pm-10:30pm Description: Enjoy delicious a la carte Mexican specialties, from
traditional flavors to cutting-edge Mexican cuisine--all in a welcoming
atmosphere.
Toscana Type: Italian Hours: Daily, 6pm-10:30pm Description: For exquisite and unforgettable Italian cuisine, savor
innovative Mediterranean twists on traditional culinary favorites at this a la
carte restaurant.
Royal Grill Type: Steakhouse Hours: Daily, 6pm-10:30pm Description: Grilled meats are the specialty here. Get ready for a
pleasant evening in good company with the Caribbean sea in the background.
Terrace Tapas Lounge & Bar Type: Tapas Hours: Daily, 6pm-10:30pm Description: Nestled in the Mexican jungle and next to one of the
cenotes located on the hotel grounds, this restaurant brims with style and
offers small plates in a relaxed, comfortable and welcoming atmosphere.
Sorrento Type: Pizzeria and Deli Hours: Daily, 6am-10:30pm Description: Snack bar located poolside. Try delicious pizza baked in a
wood-fired stove, and discover carefully crafted "Delly" products made for your
seaside enjoyment (a la carte). Offering sandwiches, pizzas, hamburgers, hot
dogs, chicken and potatoes.
RAUXA Type: Dinner Theatre Hours: Reservations/Tickets Purchases Required Description: Opening in April 2016, RAUXA will offer a delicious a la carte menu with a show full of surprises. *Not a part of the all-inclusive package.
All hours subject to change.
BARS
Grab a frosty n' fruity beverage from one of four poppin' bars, put on your dancin' shoes and partay all night long at the disco. Oh, and there's also a theater with ahh-some nightly shows and entertainment. Cheers.
Las Margaritas
You just can't be without a cocktail in the Caribbean. Choose your favorite
drink and savor it in good company. Daily, 10am-2am.
Tequila Bar
Have a cold beer or cocktail next to the pool. Daily, 10am-2am.
Zen
Get ready to socialize and boogie down in the hotel's disco. Daily,
10am-2am.
Maa-Loo
A charming bar on the beach where you can drink all of the alcohol-free natural
juices you want. Daily, 10am-2am.
BEACHES AND POOLS
Given that Xpu-Ha beach is one of the finest in Mexico with its bewitching blue waves and sugary sands, beach-loving is easy here. With a ginormous pool that has a Jacuzzi in the middle and a poolside relaxation area known as "Pure" with Bali beds, land-loving is pretty easy too. You've got two very solid lounging options.
SPORTS/ACTIVITIES
Water
Canoeing
Water polo
Beach volleyball
Aqua aerobics
Introductory scuba diving lesson in the pool
Available for an additional charge:
Scuba diving center
Motorized water sports
Land
Soccer
Table tennis
Gym
Golf
A number of championship golf courses are conveniently located near the resort.
Puerto Aventuras Golf Club is located 3 miles from the resort.
Playa Paraiso Golf Club is located 28 miles from the resort.
Camaleon Mayacaba Golf Club is located 22 miles from the resort.
Playacar Spa & Golf Club is located 16 miles from the resort.
INTERNET
Complimentary Wi-Fi access is available throughout the resort.
SPA SERVICES
Catalonia Royal Tulum's full-service Alegria Spa offers a range of treatments
and amenities for an additional charge:
14 massage and therapy booths
Steam room with Jacuzzi
Steam bath
Sauna
Showers
Vichy shower
Beauty salon
WEDDING SERVICES
Leave the details to Catalonia Royal Tulum as you experience the extraordinary
with a wedding on the Mayan Riviera, set against the idyllic backdrop of the
Caribbean's crystal clear waters. Your guests will receive the warmest welcome
in this paradise-like setting. Please contact the hotel directly for more
information.
ADDITIONAL INFORMATION
Location
Catalonia Royal Tulum is located 52 miles from Cancun International Airport
(CUN) and 15 miles from Playa del Carmen.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
Please note that this hotel does not accept American dollars in cash.
Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.
All hours, fees, amenities, information and services are subject to change without notice.
