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Catalonia Playa Maroma

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $759 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.5
Dining Options
 
3.8
Room Comfort
 
4.1
4.2 out of 5
"My husband and I spent months looking at this site trying to find out the best place to go but still within our budget. We were celebrating our 15 year anniversary and wanted it to be special. We decid..." – ryankimm
380 out of 446 (85%) customers would recommend this product to a friend.
Beautiful Beach Blue Lagoon & Riviera Maya Gardens view approaching pool area What an entrance . Breathtaking First Mexican sunset. Beautiful Maroma Beach! Looking at the beach from the pool The walkway between the front and privileged ends of the resort Pool & Beach Privleged Room Entrance to our Villa Well maintained property Tacos from the food truck! Delish!! Beach at the Catolonia Playa Maroma View of the courtyard from our room amazing! looking out at the water The walk to our building, very cure Our Dining new years celebration Pool area. View from the Terrace restaurant Picture Perfect View from the juice bar! Don’t miss out!! View of the ocean from the hot tub pool at night warm, sandy white beaches Sea weed Mingling with the Coati Our building Sweet beach Us in the hot tub. Not much privilege Privlege area cabana on beach Private beach balcony onto our private beach Beautiful beach Walkway to our room. Chicken bone on the top of the plate I pulled out of my mouth! Cute little coatis that follow you around when you have food! The Beach at Catalonia Playa Maroma Chichen Itza Beach Catolonia Playa Maroma
All Customer Reviews
1-4 of 383 reviews. Sort by
May 7, 2019
Pros&Cons

Pro’s: clean hotel, friendly staff, The pool was amazing, upgraded to VIP, lots of fun activities (pool volleyball, bingo, snorkeling, etc), nighttime fun! We ate from the taco trunk most of the time. It was the only thing my bf would eat very good! Con’s: Food was not good, beach was filled with seaweed (they did have people out there cleaning it at all times) Overall I would go back to this hotel if they changed up there food, The hotel itself was very nice!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: Philadelphia
Age: 19-24
Travel: 3-6 trips/year

April 20, 2019
Special Birthday Trip

Wish we could give Catalonia all 5 Palms but they felll short in one important area. Arrived approximately 12:30 pm and checked in smoothly. We were told our room wouldn’t be ready until 3 pm. We went to explore the beach and pool area and had a nice lunch at the Crepe Restaurant. Went back up to the lobby at 3 pm to check in but was told our room was still not ready. We relaxed in the lobby area and waited until our room was ready around 4 pm. Our room was very nice as having booked the Privilege Honeymoon Package. Only problem was the air conditioner was not on and the room was very warm. We turned it on and by the time the bellman arrived with our luggage, the ceiling unit was making a horrible noise. The bellman called down to the front desk and told them of the situation. We waited quite awhile for the maintenance man to arrive who after assessing the situation said we should be moved. Calling the front desk, we were told there were no other rooms available and that the maintenance man had no right to tell us we should be moved. At this point, we are hot and tired and just want to freshen up and get ready for dinner. Taking a trip to the lobby, we were told that the maintenance man would work on the air conditioning unit until he got it fixed. We sat and waited while he worked on it with debris and dust falling in the room. He finally got it to work by 7:30 pm but told us to only run it on low as it was a very old unit. We spent the week only running it while we were in the room and turning it off at night and only using the ceiling fan. When we returned to the room the day before we were scheduled to leave, we found the maintenance man again in our room and our room filled with smoke. He told us the maid had turned the unit on and it had caught fire. He said we could not stay in the room. The smell was terrible. We called the desk and again was told we could not be moved. We called guest relations who also was not being very helpful. A trip to the front desk was unproductive so we made our way to the guest relations office where they finally agreed to move us. Apparently there was not one manager on the premises. They acted like they were doing us a great favor because they were moving us to a special unit with a plunge pool on the balcony. By this time, it is the night before we have to leave the hotel at 9 am to get to the airport. The last thing we wanted to do was pack up and move to another room the last night. A Cheap Caribbean rep had called us when we checked in to see how everything was and we told her of the air conditioning situation. We never heard from her again and tried to find her on the resort the following days, but was told she was not there. We were celebrating a special birthday trip and didn’t want to spend our week arguing to try and get moved even though in hindsight we definitely should have. The night before we returned to the fire situation in our room, we returned to our room after dinner and the maid had put the air conditioner on when she did turndown service and we went to bed with in on. If it caught fire during the night while we were sleeping - this could have ended much worse. We feel the front desk, guest relations and the Cheap Caribbean Rep were totally unresponsive and negligent in how they handled this. This could have and should have been a wonderful trip, but their disregard for us was unacceptable.


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
1.0
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From: New Jersey
Age: 55-64
Travel: 3-6 trips/year

April 15, 2019
Great resort

So far best all inclusive hotel in Mexico, riviera Maya for us. Food is good! But you have limited times to go to the restaurants a la carta, depends on how many nights you will stay. In other resorts we were able to go as many as we want. Drinks at the lobby bar are very good, but by the pool and beach bar are watery. Pool has nice comfortable water temperature. Beach is beautiful and not rocky, but seaweed was everywhere during our stay. Night shows are great! Room attendants were cleaning our room 2-3 times a day. Five star !


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Alexandria VA
Age: 25-34
Travel: 1-2 trips/year

March 22, 2019
AMAZING!!

I can’t say enough great things about this resort!! It is more of a smaller resort but it has all the bells and whistles that a larger one does. You are completely engulfed in the jungle, it’s very peaceful. The beach... SO BEAUTIFUL!! There were plenty of chairs to longe at, there is a bar that is just above, along with a fresh juice bar that is to the side (which was my personal fave!! It’s kind of hidden so make sure not to miss it). The pool was also great! You have your swim up bar, 2 food trucks, one serving tacos and the other hot dogs. There is also a crepe stand that that serves other delicious deserts. Many activities went on through the day, at the pool and beach. The buffets were very delicious, don’t miss Mexican night, it’s the best one!! Wish they did more of a Mexican selection every night. Although the Mexican restaurant by the pool area was DELICIOUS!! That was our best dinner during our stay!! The staff was very kind, accommodating and helpful. We did not opt for the privilege package and we still had what felt like a privilege experience. I believe the perks with that option are top tier alcohol selection, “left side of the beach” which is no different that the right, and a better room. The room was not bad, have stayed in better but would still return to this resort. If you’re a partner this isn’t the resort for you, the “club/disco” at night was not really a hit. We did 2 excursions on our vacation, went through AmStar which was the company linked with the airport shuttle we used. We opted for the shared airport pick up/drop off shuttle through cheapcarribean and it was hassle free and easy! The 3 things I was not totally thrilled about would be the maravillo staff that is there to get you to go to the time share/travelers club presentation. They confronted us the first morning and asked if we received our welcome gift, that turned into them offering a VIP breakfast and 1 free massage but requiring us to attend a presentation. We ultimately opted out. Wanting to spend all the free time at the beach/pool. Plus the buffet was delicious enough we didn’t need a “VIP breakfast. Since we decline we were asked throughout our stay to come and reconsider, it was annoying and I found myself going out of my way to avoid these workers. 2nd the gift shop is extremely expensive, 1 bottle of sunscreen is $20 USD. 3rd the resort does not accept USD but visa will work just fine! Can’t wait to return to Catalonia!!

View from the juice bar! Don’t miss out!! Tacos from the food truck! Delish!!
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Ventura, CA
Age: 25-34
Travel: 1-2 trips/year

Room Information

Catalonia Playa Maroma features 376 spacious rooms that come equipped with modern furnishings. Rooms feature A/C, balcony, plasma TV, fully furnished bathroom, hair dryer, mini-bar, safe deposit box, tea and coffee and direct telephone.

Room Details

Premium Room
Hotel/Studio Unit Details

Privileged Superior Room
Hotel/Studio Unit Details

Privileged Romance Room
Hotel/Studio Unit Details

What's to Love

It's an all-inclusive, everything-you-want-on-the-beach fest.

The holistic treatments, sensations and aromas of the spa, Jacuzzi & sauna. Melting, yet?

Chillaxing by the gorgeous curvy pool, dipping in and out of our booze snooze.

The Tequila bar that's open 24/7. Woot!

 

What We'd Change

Catalonia Playa Maroma is consistently full of activity and might not be the best spot for quiet time. If you need a little relaxation, the spa offers a great variety of treatments that allow you to drift away.

 

Why You Should Go

It's 25 miles from the airport & 12.5 miles away from Playa del Carmen.

Don't miss checking out Tres Rios Nature Park, Chichen Itza & the cenotes.

Four beautiful golf courses are nearby. Bring your A game.

There's a kids' club with swing sets & more to occupy the fleeting attention of your munchkins.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • Parking
  • Safe Deposit Box
  • Archery
  • Soccer
  • Medical Services ($)
  • Water Polo
  • Ping Pong
  • 5 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Massage ($)
  • Laundry Facilities
  • Spa Services ($)
  • Late Checkout
  • Wedding Services ($)
  • Hammocks
  • Pillow Menu
  • Honeymoon Packages ($)
  • Outdoor Pool
  • Beach Towels
  • Pool Towels (complimentary)
  • Free Parking
  • Beauty Salon ($)
  • Gift Shop ($)
  • Non-Smoking
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Catalonia Playa Maroma

Carretera Fed. Km 307 Chetumal, Riviera Maya,

+98 48 77 33 00

Hotel Description

Catalonia Playa Maroma: All-Inclusive & All-Spoil-Worthy

Surrounded by lush mangrove forests and hugged by tropical flora, this Beach Eden has three-story villas with palapa roofing waiting to receive your weary bod. Feel like soaking up some sand therapy at the beach or hitting the dreamtastic pool? Thinking about a soothing hot stone massage or a rowdy stint of beach volleyball? No matter what you choose, the grub, drinks, water sports and all the other unlimited vacay goodness, this escape-haven delivers. When might we expect you?

DINING

You've got everything from a Mexican joint and a Tapas bar (with swoon-worthy views), to a creperie and buffet with global flavors. There's even onsite food trucks. Hungry yet?

El Pajarito Restaurant
Type: International
Hours: Breakfast-daily, 7am-10am; Lunch-daily, 12:30-3pm; Dinner-daily, 6:30-10:30pm.
Description: You can savor delicious international cuisine in this buffet restaurant. The breakfast buffet includes a wide range of natural fruit, dairy products, cheeses, cold meats and oven-baked items. Whatever you have a hankering for, you'll find it in the buffet: bread with tomato and Spanish omelet, accompanied by the show cooking of everything from fried eggs to crepes.

Tio Pedro Restaurant
Type: Mexican
Hours: Snacks, daily - 11am - 5pm Dinner daily, 6pm-10:30pm.
Description: In this open air restaurant, you can savor authentic Mexican specialties. Choose a la carte soup, meat, fish or dessert.

Toscana Restaurant
Type: Italian
Hours: Daily, 6pm-10pm.
Description: Italian cuisine is well-represented in this a la carte restaurant. The menu includes everything from entrees and pastas to a range of meats and fish.

Terrace Tapas Bar & Lounge
Type: Spanish tapas
Hours: Daily, 6pm-10:30pm.
Description: This restaurant is in a high area and therefore boasts marvelous views of the beach. During the night, the landscape fades into the night, giving way to a brilliant moonlit sea.

Ayami
Type: Asian with Teppanyaki
Hours: Daily, 6pm-10:30pm.
Description: With everything from sushi to teppanyaki, this asian restaurant is sure to have something for everyone. Enjoying an exciting meal in front of the teppanyaki chefs or a quiet meal with sushi and sake!

Hotel Dining Vouchers

A la carte restaurants require reservations, however a la carte dining guarantee vouchers are issued based on number of nights booked as follows:

  • For two night stays, all guests will receive one reservation guaranteed in the a la carte restaurants.
  • For three to four night stays, all guests will receive two reservations guaranteed in the a la carte restaurants.
  • For five and six night stays, garden and premium room guests will receive three reservations and privileged category guests will receive four reservations guaranteed in the a la carte restaurants.
  • For seven night stays, garden and premium room guests will receive four reservations and privileged category guests will receive five reservations guaranteed in the a la carte restaurants.
  • For fourteen night stays, garden and premium room guests will receive eight reservations and privileged category guests will receive ten reservations guaranteed in the a la carte restaurants.

All hours are subject to change.



BARS/NIGHTLIFE

Cocktails around every palm: beach, poolside, Tequila Bar (open 24/7), disco and of course, a juice bar for your replenishment. It's always drink 'o clock around here.

Tequila Bar
Lobby bar with both day and night time activities. This is the perfect place to meet family and friends for a good time. Open 24 hours.

Disco Bar
This hotel bar-discotheque opens at night, so that you can have a drink in a relaxing environment before shifting into party mode until dawn. Daily, 11am-2am.

Creperie & Snack Bar
Pool-side bar. Daily, 11am-10pm.

Pool Bar
10am-6am.

Bar Maloo
Natural juices to replenish your thirst and give you the boost of vitamins and antioxidants to get you through another fabulous day on the beach. Daily, 10am-5pm.

Aromes Coffee & Lounge
10am-6am.



BEACHES AND POOLS

Your eyes will thank you when they behold this a beautiful beach, Playa de Punta Maroma. The shimmering pools have special areas for relaxation, diving classes and of course, your precious little squirts.

SPORTS/ACTIVITIES

Water

  • Introductory Scuba diving lesson
  • Canoeing
  • Water polo
  • Beach volleyball

Available for an additional charge:

  • Snorkeling
  • Scuba diving

Land

  • Archery
  • Tennis
  • Soccer
  • Ping Pong
  • Gym

Golf
Catalonia Playa Maroma is situated near 4 golf courses.

  • Playa Paraiso Golf Club: 5 minutes away from the hotel.
  • Golf el Camaleon Mayacaba: 6 miles from the hotel.
  • Puerto Aventuras Golf Club: 25 miles from the hotel.
  • Playacar Spa & Golf Club: 31 miles from the hotel.


INTERNET

Complimentary Wi-Fi access is available throughout the resort.

SPA SERVICES

Catalonia Playa Maroma offers a collection of spa services for an additional charge. There are six massage booths, a steam room with Jacuzzi, steam bath, sauna and showers. The Spa also contains a garden with lush vegetation that is perfect for couples massages. Services include:
  • Facials
  • Massages
  • Hot stone massage
  • Holistic massage
  • Deep cleansing
  • Sports therapy
  • Body wrap
  • Beauty salon
  • Pedicures


WEDDING/HONEYMOON

Looking to make your dream wedding come true? Say "I do" in the beautiful backdrop of the Mayan Riviera. Everyone wants their special day to be effortless, so why not leave all the details to the resort's wedding specialists? With a number of wedding packages to choose from, Catalonia Playa Maroma will make sure your special day is unforgettable. Please contact the resort directly for more information.

CHILD CARE

The resort offers a supervised children's club for kids ages 5-12.

ADDITIONAL INFORMATION

Location
Catalonia Playa Maroma is located 25 miles from Cancun International Airport (CUN) and 12.5 miles from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Awards
TripAdvisor - GreenLeaders - Platinum Level

Attention: this hotel does not accept American dollars as cash.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day at check in; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 5/29 - 8/24
Starting at $759 was $1269
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
5 days, 4 nights
Travel Dates 8/26 - 10/31
Starting at $689 was $1049
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 11/1 - 12/23
Starting at $859 was $1259
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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