Breathless Riviera Cancun Resort & Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9069 reviews

• 

  Over the top customer service!!

  I don’t know where to start! The staff is absolutely incredible! My biggest call out who went above & beyond were Isauro, Vincent, Roger, Enrique, & Edwin. Wow! They truly made my birthday trip special. They took care of us to start to finish.

  Jun 30, 2025
• 

  Staff and resort nice

  Staff and resort were excellent value for the price. The X-Hale club is nice but we did not receive everything listed even after asking twice. It is a nice place.

  Jun 29, 2025
• 

  Wozniak Wedding June 2025 <3

  We came here for our wedding on June 21, 2025. Our stay was 10 days. There was 50 guests attending our wedding who stayed various amounts of time over the wedding weekend. It was nerve wracking at first to plan a wedding over email, especially since we have never been to Mexico let alone this resort. It all started with Emma. She was fantastic from start to finish. Organized and timely with her responses. She addressed every concern I had. As we got closer to the date our communication remained strong and she assured me everything would go smoothly. Arriving at the resort, Emma met us at the front desk with a big hug and welcome drink. Our check in was smooth as can be. Although our room was not ready when we got there (we flew in very early arriving at 11 am) the front desk staff took our luggage and we excitedly explored the hotel grabbing drinks and meeting up with friends that had already arrived for the wedding. Of note - the hotel coordinated wonderfully to group our wedding guests near each other within their room categories. Everyone was so excited to have someone from the wedding be their neighbor! The welcome party on the Xhale Beach (Friday June 20) had potential to be moved inside due to weather, Emma was diligent and watched the forecast like a hawk to assure that we made the right decision. We are so happy we stuck with our decision to keep it on the beach. The guests had a BLAST. The scenery, lighting, service and food was amazing. The Mexican buffet options were plentiful and tasty. The bartenders were slinging drinks and the wait staff were fun and enthusiastic about making our guests happy. The cigar rolling event was additional, but a huge hit with all the guys. So glad we added that on. Araly, another wedding coordinator, took over when Emma went home for the evening. She made sure that the speeches given by my husband and our MOH/best man went off without a hitch. The wedding day left everyone speechless. Emma and Araly absolutely knocked it out of the park. Their experience and communication made sure that the group was escorted on time and that our music for the aisle was timed perfectly. The florals (though through the event company Floresta) were STUNNING. We made ourselves present for cocktail hour on the Picante terrace and it was great. There was a band playing at the bar behind the event area, but honestly with our speakers going you couldnt really notice. The reception was phenomenal. Best day of our lives!! The food was so good our guests are still talking about it! The only thing I think I would change is having the reception time be four hours included (especially since we paid for the highest level wedding package) as three hours made me feel rushed as the bride. Guests didnt seem to notice, but we skipped a lot of the oldies songs that the older guests wanted to hear for the sake of time. It went straight to party mode after dinner/cake cutting, which is fine but four hours for reception would have made it better bang for our buck. Overall, the wedding team killed it!! The wait staff, bartenders and of course Emma and Araly were amazing. The Dj/MC/florals were great too but were outside contractors. Outside of the wedding, all the other staff members were so sweet and quick to say hola to any guest walking by. After only three days at the resort many of the staff knew most if not all of the wedding party by name. Andres is the sweetest kid and his dance moves are killer! He was a joy to talk to and hang out with at the pool. Ivan, another member of the entertainment team was my husband's buddy the whole trip. Laughing and joking and never lacking on style, he always made us feel welcome and gave us a shout out at one of the shows which had the whole room cheering. Angel from entertainment was one of the most memorable staff members. He was our bell boy the first day and we hadnt seen again him until the night of our wedding when we were all dressed up. While walking by he yells our first name and congratulates us. From that day on, we hung out with him daily at the pools. His upbeat energy and positive attitude was infectious. He had the water exercise classes going crazy. Shout out Angel Brown Sugar!! Victor, one of the pool concierges, was amazing from the moment we arrived. He made sure us and our friends and family there for the wedding were taken care of and greeted us daily wishing us well and congratulating our wedding. Other members of the pool service team included Emanuel, Juan Carlos, and Polo. They need roller skates the way they are back and forth making sure the whole party pool has drinks and lunch in a timely manner. Two restaurant staff members that really stood out to us were Jorge at Coquette, and Nicolas at Picante. Jorge kept that wine flowing and was so fun to dine with! Nicolas was the sweetest and was so apologetic for being busy but we didnt mind at all. We should have taken his warning about the habanero sauce he got us! Overall, the resort is beautiful. We went during the height of seaweed season. We personally did not spend much time at the beach, but others in our party mentioned how wonderfully maintained it was despite the constant battle with Mother Nature. Every single person on the resort from housekeeping, bar staff, servers and entertainment team went above and beyond to make our stay safe and enjoyable. We will absolutely be back. We have been to many adults only/all inclusive and they tend to become redundant, which to an extent having the same themes every week kind of got old (but hey we were here 10 days most people wouldnt experience the same themes) but the parties are energetic and a great time. We did hear from some guests that stayed near the resort night club that it was difficult to sleep due to drunk guests carrying on well until 3am. Our ocean front room however was silent and we remained relatively undisturbed aside from some hungry beach raccoons that broke into our discarded room service one night. This resort was gorgeous and well maintained thanks to the lawncare staff that were out at the wee hours of the morning and through the hot sunny days meticulously grooming the landscaping. Thank you to every single staff member at Breathless Riviera Cancun for making not only our stay but all the guests of our wedding amazing. Much love from Carly and Zach!!

  Jun 29, 2025
• 

  Picante restaurant review

  Luis cante was a great and attentive waiter. His attention to detail and personable nature made a truly enjoyable experience.

  Jun 26, 2025
• 

  Edwin, Rogelio, Rodger

  Rogelio, Edwin, and Rodger were amazing staff. Very friendly and always excited to see you. I would go back- just to hang out with these guys! If my drink was getting close to empty- they would have a new one waiting! Highly recommend the resort- highly recommend taking care of these three amigos!

  Jun 24, 2025