Resort Details
- Buffet Restaurant - Miramar
Breakfast: every day
A la carte Breakfast: every day – Terrace area.
Lunch: every day
A la carte lunch: every day – Terrace area.
- Premium Level Lounge
Offering food and drink service to Premium Level guests.
- Specialty a La Carte Restaurant
-Japanese restaurant “Sapporo”
-Italian restaurant “ La Dolce Vita”
-Mexican restaurant “Agave”
-French restaurant “La Comedie”
A la carte service available
- Various Bars- Music & Pool Bar- Bahia Bar- Bahia Bar Terrace (Live DJ music, Participation activities)
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Currency exchange†
- Lobby†
- Lounges/bars†
- Luggage service†
- Pool†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Currency exchange†
- Lobby†
- Lounges/bars†
- Luggage service†
- Pool†
- Restaurant†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Internet Access†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- General †- Aquatic sports- Dressel Divers ($)- Dolphinaris
- Gym †Barcelo Maya Riviera gym
- Miniature golf †18-hole golf course.
- Non-Motorized Water Sports †
- Pool †
- Spa †Barcelo Maya Riviera Spa
- Sports court onsite †
- Tennis court †
- Theatre †Hotel will be providing a different experience to the guests, offering a Mexican Fiesta every Thursday at the main theater – Maya Arena, which will provide a Dinner & show as well a buffet of traditional Mexican food, Souvenir fair, mariachi, traditional Mexican ballet and live music.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6792 reviews
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Jul 07, 2025First time at an Adults Only all-inclusive resort
We've been to all inclusive resorts before but this was our first time at an Adults Only all-inclusive resort. For it to be a well known resort, we appreciated the calm, pieace and quiet - we really needed it. But if you want some noise you can always walk to the other hotels on the prioperty that are filled with more people and lots of other activities.
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Jul 06, 2025Horrible check in experience and restaurant booking
At 4:30pm there was no room with 2 beds (3 adults and a 16 yo) available and the front desk misled us to an upgraded room and check in time was 3pm. However, there was only 1 king bed on the "upgraded room" and a single sofa that didn't turn into a bed. We complained and they gaslighted us in different forms to keep the "upgraded room". We said we didn't want an upgrade, just 2 beds that fits our family of 4. The room with the 2 beds (that also had 2 sofas) was ready at 8pm!! The signs to some restaurant don't exist! We asked about the italian restaurant Trattoria and a staff guided us to Capri restaurant on our first day. Two days later we realized that we were booked at another italian. We had a booking today to Capri and when we got there there was no reservation!! They canceled it WITHOUT informing us. They can't say we can't repeat restaurants because we went twice to the Tokyo Restaurant. Now we are here waiting for a noshow to have dinner. Beautiful beach but is not worth the stress and lack of accountability from staff. There are so many rooms and guests that you will be just another one. They don't care!
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Jul 06, 2025
What a fantastic place to relax without the kids
What a relaxing week we spent there. The pool was nice and quiet with no kids around and typically we stayed further from the music bar. The room was huge and always very clean. The buffet was better than I had expected and I really enjoyed the options to have certain things cooked fresh every day like tacos and eggs. The beach was wonderful however the sargassum was out of control. It took a while for it to be cleared. There is a lot of walking at this resort even if you stay in the adults only. It’s just so big. Having the busses to go to other resorts was great though. We would be back in a heartbeat.
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Jul 04, 2025
Anna Cadiz
Jennifer and Fatima were doing great with the night show and it is very entertaining and very fun. Would definitely recommend it.
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Jul 03, 2025
Don’t visit- worst customer service
Do not recommend. Where to start… 1. They switched our hotel without telling us. Had to take a shuttle to the new one. 2. Wouldn’t let me check my bag so I could relax prior to the 3pm check in. Had to get a manager to be taken care of. 3. When I did get to check my bag, I had to put my credit card down for the full cost since my family hadn’t arrived yet. They did refund me once they arrived. 4. We booked a junior suite. What we got was a regular room with 2 beds for 3 people. They had to bring in a rollaway. No refund on the difference. 5. Had to call hotel at 1am because of a loud party next door. They refused to help until I asked for a refund for that night ($325). 6. On checking out, wouldn’t let me check out without them getting their bracelet back. Now I understand the why but give me a break. The desk clerk was a complete jerk too. Not worth the cost ($3500 for 1 week). Go somewhere better.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.