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Barcelo Maya Palace - All-Inclusive

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $689 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.7
Dining Options
 
4.2
Room Comfort
 
4.3
4.5 out of 5
"This was our 2nd time staying at the Barcelo Maya Palace. The resort is beautiful, spotless, and nicely decorated. Staff is helpful and friendly. The pools are really lovely, very clean. Wonderful sett..." – SuziCaribe
301 out of 341 (88%) customers would recommend this product to a friend.
Beach from the hotel View from lobby area Fancy pictures A little Piece of Heaven on Earth market Main pool Panoramic view Beach Beach time at Barcelo Maya Palace awesome beach!! Elegance at its best Pool Pool in the morning... sunrise Love makes the world a happy place Pool View Beautiful pool. View from the lobby level
All Customer Reviews
1-4 of 294 reviews. Sort by
August 28, 2019
Best Resort! We want to go back NOW!

We LOVED our vacation at Barcelo Maya Palace! The swimming pool is worth the price of admission -- seriously, luxurious, clean, swim-up bar (Coco bar). It is very family-friendly (lots for kids and teens to be entertained with), but still perfect for couples wanting a romantic getaway at the same time. There is so much to do, but also the perfect place to do absolutely nothing if that's what you're into in a vacation. We stayed in the Michoacan building, and I would highly recommend requesting it if possible...very conveniently located. We loved the buffets. Our favorite restaurants were Brassiere (the French restaurant... Hector and Antonio were awesome waiters), Tokyo (Hibachi), and Rodizio (Brazilian steakhouse). You can book 3 restaurants per day, so go to Guest Services right away when you get there to get a table at your favorites! We liked booking later dinners so that we could stay in the pool longer. Guys have to wear pants to any of the restaurants (except the buffets). There is a mall, spa, fitness center, adventure park, and Dolphinarium all within the Barcelo Maya resorts...swimming with the dolphins was one of our favorite experiences ever! The staff are some of the sweetest, most helpful people in the world! We can't wait to go back to check out the brand new hotel on the Barcelo Maya strip coming in December 2019! Thank you Barcelo Maya!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Nowhere, NY
Age: 25-34

August 21, 2019
Luxury room, great pools, abundant good food

I really enjoyed our 5 day vacation and I am looking forward to going again. Although the ocean was full of algae, the pools were absolutely fantastic and I preferred them anyways because they have no waves. I also liked the family atmosphere, and seeing happy children everywhere. We found enough options for vegan food, even sprouts!!! that was such a bonus for my family. There are nice activities to do and a gym, I enjoyed the hydrotherapy facility, and walking in the shade of the covered pathways was also a blessing. A place to go again for sure!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Virginia
Age: 45-54
Travel: 1-2 trips/year

August 16, 2019
Memories we’ll never forget

I usually don’t write reviews basically because I simply forget to. But this resort was more than we imagined it to be. We usually do all inclusive vacations every year and this resort has to be one of the best we’ve stayed in. My only complaint is that room service never had enough small towels for my family so everyday we had to track down towels which can be a pain. The buffets are good. Didn’t like the the coral buffet but there is 2 others to choose from at the Palace. I highly recommend making reservations as soon as you check in. Tokyo is our favorite but all the restaurants were great. If you don’t want to do the restaurants that have restrictions on your attire the buffet has grilled steak, lobster and shrimp available which I haven’t seen at any other resort I’ve stayed at. Warning there is 5 resorts here it’s huge. There is bus transportation that comes pretty often. I’m pretty sure I’m missing something that I wanted to say but over all I would love to stay here again. I think that they’re building an adults only resort, I only hope that the rooms are more luxurious. Oh and there’s sooo much to do on the resorts that you really don’t have to leave, there’s excursions on the property which is genius. My family of 4 loved it here. My son who is 12 years old even said it was better the our Disney Cruise. Barcelo why don’t you guys have resorts in Jamaica? It won’t be next year but Barcelo we’ll be back.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Orleans, La
Age: 35-44
Travel: 1-2 trips/year

July 30, 2019
Loved it

One of the best all-inclusive I have ever been to!!! DEFINITELY the cleanest rooms with the most sincere and attentive staff. The food and drinks are never ending....you are never hungry or thirsty...between the buffets and restaurants there is more than enough choices for even the pickey eaters. The entire resort was immaculate from the pools to the beaches to bathrooms and even the sidewalks!!!! I cannot praise BARCELO MAYA PALACE enough--BEAUTIFUL RESORT WITH BEAUTIFUL EMPLOYEES who greet every guest a smile, a hello , buenos Dias, and are sincere with any assistance and/or service they are providing. Highly recommend it....it's worth it!!!!!!

Loved it
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

Room Information

Rooms include pillow menu, mini-bar with free daily refills of soft drinks, water, beer, juices and snacks, coffee maker, in-room safe, flat screen LCD TV, ceiling fan, alarm clock, fully equipped bathroom, rain shower, bathrobes and slippers, toiletries, iron/ironing board and a terrace or balcony.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Pool View Premium Level (available until...
Hotel/Studio Unit Details

Family Junior Suite
Hotel/Studio Unit Details

What's to Love

The all-inclusiveness & all-aah-mazingness of everything.

Chillaxing & living large with an umbrella drink in the padded in-pool loungers.

The anxiety-ousting spa with the flotation tank, Swiss shower & reflexology.

The Kids Club that has wave after wave of fun & a buffet for your beach munchkins.

 

What We'd Change

Without a door separating the shower from the dressing area in the suite, you may have to learn to share bathroom time wisely or risk getting wet.

 

Why You Should Go

It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.

Don't miss the Dolphinarium, where you can shake fins with these friendly, smiling critters.

For splashy fun, there's windsurfing & water trikes. For less water, try mini-golf.

There's tennis, beach volleyball & a fitness center - or a pool table if you just want to hang.

Available Amenities

  • Beach
  • Beach Bar
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Tennis Court(s)
  • Scuba Diving ($)
  • 24 Hour All-Inclusive
  • Steam Room
  • Mini Golf
  • Basketball
  • Medical Services ($)
  • Nightclub/Disco
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Catering
  • ATM/Banking
  • Elevators
  • 11 Restaurants
  • Teen Club
  • Barbecue Grills
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Secretarial Services
  • Beach Towels
  • Catamarans
  • Parking ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service ($)
  • Bell Staff Service
  • Business Services ($)
  • Pillow Menu
  • Honeymoon Packages ($)
  • Watersports Center
  • Sports Bar
  • Wireless Internet Access ($)
  • Flat Screen Television
  • Fitness Center
  • Pool Towels (complimentary)
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Lounge Chairs
  • Swim-Up Bar
  • Car Rental Available ($)
  • Fishing ($)
  • Mini Golf Course
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Nightlife
  • Parasailing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Barcelo Maya Palace - All-Inclusive

Chetumal, Km 266.3

+52 98 48 75 1500

Hotel Description

Barcelo Maya Palace

If you're up for a deluxe Beach Palace on the luxurious Riviera Maya (and who's not?), where you can chillax by the clear, turquoise waters of the Caribbean Sea, then grab your suitcase. The overarching concept? Stay at one resort, play at five. Truth is, this Noble Beach Prize Winner has it all: rockin' fitness center, 24-hour all-inclusiveness, free-flowing food and drinks, cool Colonial-style architecture, 11 pools, three water parks, a 33,000-square-foot U-Spa, lots of sunny activities and fun under the moonlight. Was that applause we just heard? Thought so.

Guests may enjoy dinner at the specialty restaurants using tickets, based on the length of their stay:

  • 3 nights, 1 tickets
  • 4-5 nights, 2 tickets
  • 7 nights, 4 tickets
  • 8 nights, 5 tickets
  • 9-10 nights, 7 tickets
  • 11-12 nights, 8 tickets
  • 13 nights, 9 tickets
  • 14 nights, 10 tickets


DINING

Foodies, get ready to salivate. The cuisine here runs the gamut: everything from Caribbean specialties to Brazilian with those scrumptious cuts of meat. Classic French with an impressive wine list to a couple of plentiful buffets - one that boasts global flavors, the other Mexican-style. Of course, there's a delish spot for fresh seafood and a grill for all your sizzling favs. Beach appetit. (At Barcelo Maya Palace, you get to stay at one, play at five. Dig in at Barcelo Beach, Barcelo Caribe, Barcelo Tropical & Barcelo Colonial.)

El Mirador
Type: Buffet
Hours: Breakfast - daily, 7am-10:30pm; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: International buffet serving breakfast, lunch and dinner.
Dress code: Casual

La Hacienda
Type:
Buffet
Hours: Breakfast - daily, 7am-10:30pm; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: La Hacienda offers a Mexican-style buffet with delicious Mexican entrees prepared with the finest ingredients.
Dress code: Casual

Rodizio
Type: Brazilian
Hours: Daily, 6:30pm-10:30pm
Description: A very special restaurant that offers you a diverse selection of grilled meats in the typical Brazilian style. Hours subject to change. Reservations are required.
Dress code: Elegant casual

Brasserie
Type: French
Hours: Daily, 6:30pm-10:30pm
Description: Classic French food featuring delicious beef, fish and lobster dishes. The escargots and onion soup are especially scrumptious. The environment is formal and quiet with ocean views at the terrazzo. Hours subject to change. Reservations are required.
Dress code: Elegant casual

Caribe
Type:
Seafood
Hours: Daily, 6:30pm-10:30pm
Description: Offers a wide variety of seafood and even chicken. There is also a salad bar perfect for garnishing each dish. Hours subject to change. Reservations are required.
Dress code: Resort casual.

Coral Grill
Type:
Grill
Hours: Daily, 10:30am-6:30pm
Description: Serves grilled specialties and snacks for lunch.
Dress code: Casual

All hours are subject to change.



BARS/NIGHTLIFE

Beach revelers, you're in luck - lots of joints where you can hunker down and be fabulous. The swank lobby bar features live piano music & snacks. Cocktails can be had at the theater and the lounge. Don't miss the two bars by the shimmering pools. For later, get gussied up and hit the disco - free entry and drinks until 2 am. It's throw down time.

Carrey Lobby Bar
Features live piano music, snacks and an outdoor terrace. Open 24 hours.

Theater Bar
Daily, 6:30pm-midnight.

The Lounge
Daily, 6:30pm-10:30pm

Coco Bar
Pool area bar serving drinks daily. Daily, 9am-7pm.

El Cielo Bar
Pool area bar serving drinks daily. Daily, 9am-7pm.

Jaguar's Discotheque
Free entry and drinks included until 2am. Admission only for adults ages 18 and over. Daily, 11pm-2am.



BEACHES AND POOLS

This deluxe & divine haven overlooks 2-km of toe-loving white sand, clear aqua waters and a beautiful coral reef. Now for the sparkling pools - there are nine. They're integrated into the complex as an extension of the sea, with a water surface of 3,500 sq. miles. For your beach babies, there are two water parks with castles, slides and waterfalls. Total splashification awaits.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaks
  • Windsurfing
  • Catamaran
  • Water tricycles
  • Diving

Land

  • Tennis
  • Basketball
  • Beach volleyball
  • Table tennis
  • Darts and archery
  • Giant chess set
  • Pool tables
  • Fitness center


INTERNET

Barcelo Maya Palace - All-Inclusive offers Wi-Fi hot spots for an additional charge.

SPA SERVICES

Barcelo Maya Palace's U-Spa provides the finest services to leave you feeling relaxed and recharged for an additional charge.
  • Massages
  • Floatation tank
  • Hydrotherapy tank
  • Swiss shower
  • Aromatherapy
  • Reflexology


WEDDING SERVICES

Barcelo Maya Palace - All-Inclusive offers wedding packages and services, as well as honeymoon and romantic break packages. There is a wedding planner at the hotel who will help you set up the wedding of your dreams, freeing you up from pre-wedding stress. Please contact the hotel directly for more information.

CHILD CARE

The Barcy Kids Club for children offers supervised activities for children ages 4-12 in a fun and active environment. Activities include:
  • Games
  • Dance classes
  • Arts and crafts
  • Movies


ADDITIONAL INFORMATION

Location
Barcelo Maya Palace - All-Inclusive is located 16 miles south of Playa del Carmen, 22 miles north of Tulum, 47 miles south of Cancun International Airport (CUN) and 52 miles south of the city of Cancun.

Check In / Check Out
Check-in: 3pm. Check-out: 11am.

Tax Payment
The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.

Minimum Age
Minimum age for check-in is 21. All guests are required to leave a credit card voucher or cash deposit of $200 for each guest 13 years of age or older. Guests with the same family name may use one credit card or deposit. Each guest with a different last name in the room must supply their own credit card or cash deposit. Credit cards issued to any person other than the actual guest (i.e. parent, spouse, etc) are not accepted in Mexico.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Please note the legal drinking age in Mexico is 18. All guests under the age of 18 will be given a wristband that will prohibit them from being able to drink on property at restaurants, bars and disco. All guests are required to wear wristbands throughout their stay. A lost wristband will incur a large fee to replace (no exceptions). There is to be absolutely no exchanging of wristbands between guests or guests will be asked to leave the hotel immediately.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Junior Suite Deluxe
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5 days, 4 nights
Travel Dates 9/18 - 12/22
Starting at $689 was $1549
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
5 days, 4 nights
Travel Dates 1/5 - 4/19
Starting at $1049 was $1679
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

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