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Barcelo Maya Colonial & Tropical - All-Inclusive

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $769 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
3.9
4.3 out of 5
"ALRIGHT, SO IF YOU’RE LIKE ME AND ACTUALLY READ REVIEWS TO HELP YOU MAKE A DECISION IN REGARDS TO A RESORT, THAN I’LL TRY TO MAKE MINE AS HELPFUL AND BRIEF AS POSSIBLE (SUMMARY AT THE BOTTOM IF YOU DON..." – Awesomness
1,287 out of 1,472 (87%) customers would recommend this product to a friend.
Day on the beach Walking path Kyoto Colonial area of the resort, where the rooms are Poolside View from a beach lounge chair Such a great time!!! broken dresser Me on the beautiful sandy beach last day sunrise Beach Sailing Beach 2018 Resort looking at the ocean Perfection Great Decor pool shot! Cenote Snorkling! One of the baby sea turtle that we swam with daily Our view from the beach Beachside sunset Great Giant Pools! great sandy beach Drinking Session ! Rust in the shower Nasty Gorgeous Grounds No place better!!! Beach Paradise! 7158 room Beach on resort Private Beach Castle at Tulum Tropical Beauty Not too shabby. Barceló A mantra ray the went right under me. Dense brown seaweed Kid's Activities Barcelo Maya Signature Beautiful pools Snorkeling Amazing Beach! fun in the sun Beach looking South from Colonial Walking to the beach and pools Sunrise beach Beautiful Decor Octopus for dinner! At the Cenote Lunch and Dinner. LIFE! Part of the lobby area The Barcelo Maya beach Our gang! Resort Ground Web on light...room should be cleaned welll Our waiter from dinner on the beach Butterfly fish Pool Celebrating my Birthday! A little night music Barcy Water Park Beach at the resort A Barcelo Iguana ❤️ Kayaking in the ocean coconut island love beach southern comfort Adults Only Pool Can you say peacefull! This was our view from our patio View from our room Highlight... sea turtles off the beach Pool area at Colonial some of the black mold Fantastic Pool for everyone Lobster dinner Lots of seaweed but the rock formations protect the beach Beautiful beach Hotel Grounds Resort Map Corridor of Tropical The beach facing the Palace Great view snorkeling off Barcelo The beach from the resort. This is the view from Palace of the entire Barcelo beachfront Can I go back ?!! Beach Thank you Olympus Tours/El Cid Marina pool sunrise in paradise beautiful morning walks Mexico Lindo restaurant Beach view Our patio The fountains set the tone. lobby desk The view from the beach Swim up bar at one of the pools By dolphinarus Pool in front of Tropical early morning Beautiful Beach Ocean view from walkway Cenotes Pools are large Kiddie pool Amazing views Gorgeous beach!
All Customer Reviews
1-4 of 1,267 reviews. Sort by
January 14, 2020
Highly recommend Barcelo!!

Myself and 4 girlfriends went to the Barcelo in Riviera Maya for 5 nights and we absolutely LOVED IT. I have been to several very nice resorts in various places in the caribbean so I was a little skeptical how nice it would be. My expectations were exceeded and then some! From the airport to resort, the staff was very accommodating and ORGANIZED. We never felt unsafe or out of sorts. The resort itself was unbelievable. Again, everyone there we nice as can be and would bend over backwards to please you. If you are considering this place, I’d absolutely recommend and actually would return myself next year!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Myrtle Beach, SC
Age: 25-34
Travel: 1-2 trips/year

January 13, 2020
Definitely a family resort

The pools, grounds, beach were absolutely beautiful. The nightlife was almost non existent. There were plenty of play areas, children's pools and activities. I would recommend this resort to a family but not for adults. The drinks were inconsistent and it took a couple days to begin to enjoy any of them. No complaints about food. It was good and plentiful. We've stayed at several other Cancun Resorts and are accustomed to a better level of service.


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Overall Rating: 3
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: SC
Age: 55-64
Travel: 3-6 trips/year

January 8, 2020
The Good and Not So Good...

There's so much to like about this resort: -Really great staff that seemed to genuinely care -Pools are super large and plentiful -Plenty of chairs around the pools and on the beach -Clean, clean, clean -friendly bartenders and wait staff Plenty not to like too: -to get a reservation at the a la carte restaurants is harder than doing taxes. We checked in for a week at 8pm and I was first in line at guest services the next morning and couldn't get a reservation at any restaurant at any time during our week stay...they ended up finding a non-hibachi table at the Japanese restaurant at 10PM on our last night after I complained...and that wasn't worth it -food in the buffet is pretty hit or miss...some OK, and a lot not so OK...got very repetitious by the end of our week -beach is super rocky...saw plenty of folks with cuts and scratches on their feet -supposedly offer 1 hour of free snorkle useage everyday but everyday all the snorkles were unavailable due to paid trips by 9:30am -rented Jetskis and showed up for our reservation time only to be told they overbooked and we'd have to come back a couple hours later, then had the Jetski die out on the water when we did get to use them


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Overall Rating: 4
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Cape Cod, MA
Age: 45-54
Travel: 1-2 trips/year

January 8, 2020
Limited Experience

When we arrived at the resort we were unable to check into the room until 3pm. Yet, the travel agent put us on the first flight out in the morning so we had to wait to even get in the room. Once in the room it smelled like musty and old. You were not able to turn the air up and we sweated every night. When we went to book our dinners their was only two nights available for us to eat. Everything was booked up. We tried to setup a couples massage and was told it was all booked as well. The next day we went to the Spa and they had one available, but it was at the same time as our dinner. We took the massage and tried to change our dinner time, no luck everything was booked. Had our massage paid for an 80 minute massage got 65 minute rub and nothing close to a massage. Overall very disappointed in the customer service of the resort.


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Overall Rating: 2
Value
 
4.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Atlanta, GA
Age: 35-44
Travel: 3-6 trips/year

Room Information

Barcelo Maya Colonial & Tropical - All-Inclusive features 960 guestrooms located in five, three-story buildings. Rooms come equipped with balconies overlooking the lush gardens, daily stocked mini-fridge, ceiling fans, satellite TV and safe-deposit boxes. Junior Suites afford greater square footage and suites provide enhanced amenities.

Room Details

Superior Room - SS
Hotel/Studio Unit Details

Superior Room
Hotel/Studio Unit Details

Junior Suite Ocean Front Club Premium
Hotel/Studio Unit Details

Family Room
Hotel/Studio Unit Details

What's to Love

A tropical rainforest surrounds the resort with over a mile of a private, white sandy beach.

Resort is mega-sized of fun - you have access to Barcelo Maya Beach and Barcelo Maya Caribe.

The swim-up bars at the pools will likely be your favorite go-to bars during the day.

Lively entertainment at night - theatrical shows and live music keep the party going.

Activities like an 18-hole mini golf, 4-lane bowling alley and video games at Strikers.

 

What We'd Change

The 45 mile trek from the airport is a bit much, but the pools, kid's club and water park for kids up to age 12 more than make up for it.

 

Why You Should Go

Located in Riviera Maya, you're just forty miles from the airport. A fruity cocktail awaits you.

Pack your water shoes - so many bright colored fish and turtles to see in the ocean.

The fitness center is modern and updated with the latest equipment.

The Dolphinarium is just off the beach and includes acrobatics + dolphins.

You can take a public shuttle to Tulum, Akumal or Playa del Carmen - it's cheap & fun exploring.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Playground
  • Roll-Away Bed (on request)
  • Room Service ($)
  • Snorkeling
  • Swimming Pool(s)
  • Windsurfing
  • Poolside Bar
  • Dry Cleaning Services
  • Basketball
  • 7 Bars/Lounges
  • Darts
  • 8 Restaurants
  • Porter/Bellhop
  • Nightclub
  • Shopping
  • Multilingual Staff
  • Catering
  • Massage ($)
  • Elevators
  • Spa ($)
  • Catamarans
  • Wedding Services ($)
  • Hammocks
  • Sauna ($)
  • Steam Room ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Free Parking
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)
  • Fishing ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scuba Diving

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Barcelo Maya Colonial & Tropical - All-Inclusive

Ctra Federal Chetumal, Km 266.3

+52 984 875 1500

Hotel Description

Barcelo Maya Colonial & Tropical

The resort's impressive landscapes with a rain forest on three sides and over a mile of a private beach that hugs the clear, turquoise waters of the Caribbean Sea make this an epic paradise. If that's not enough, their overarching concept - stay at one, play at five - will blow your beach hair back. Just a few sandy steps from the beach are shimmering blue pools - 10 in the complex - where you'll easily find a lounge chair and a cocktail, of course. Head to one of the three water park for slides, splash pads and the coolest thing ever - a surf pool. Before you leave the 24-hour, all-inclusiveness of this escape haven, make sure you hit the 33,000-square-foot U-Spa for a stress-smashing treatment. The family is bound to fall in love with you a little bit more when their flip flops hit the deck at this palatial escape.

Guests may enjoy dinner at the specialty restaurants using tickets, based on the length of their stay:

  • 3 nights, 1 tickets
  • 4-5 nights, 2 tickets
  • 7 nights, 4 tickets
  • 8 nights, 5 tickets
  • 9-10 nights, 7 tickets
  • 11-12 nights, 8 tickets
  • 13 nights, 9 tickets
  • 14 nights, 10 tickets

Get MORE from your getaway to Barcelo Maya Colonial & Tropical. Now through the end of 2020, guests staying at a Premium Level room will get these additional perks exclusive to CheapCaribbean customers:

  • Free private cocktail party


DINING

The buffet is filled with a variety of flavors, where you can nosh comfortably indoors (with a chillin' A/C). For sea breezes, the grill just off the beach is a casual spot for leisurely lunches or early dinners. For those seeking something more formal, you'll want to reserve a table at the Japanese, Italian or steakhouse restaurants. It's stay at one, play at four, so you might as well dig in.

Colonial International Buffet
Type:
Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: International buffet with a variety of options throughout the day. *Buffets available at Beach, Caribe & Tropical.
Dress code:
Casual

Snack Bar & Grill

Rancho Grande
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Capitan Morgan
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Miriachi
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Palmeras
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Specialty Restaurants

Mexico Lindo
Type:
Mexican
Hours: Dinner - daily, 6pm-10pm.
Description: Mexican cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

La Fuente
Type:
Spanish
Hours: Dinner - daily, 6pm-10pm.
Description: Spanish cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Mare Nostrum
Type:
Seafood
Hours: Dinner - daily, 6pm-10pm.
Description: Seafood cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Kyoto
Type:
Japanese
Hours: Dinner - daily, 6pm-10pm.
Description: Japanese cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Capri
Type:
Italian
Hours: Dinner - daily, 6pm-10pm.
Description: Italian cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Sante Fe
Type:
Steak House
Hours: Dinner - daily, 6pm-10pm.
Description: Grilled steak and meats.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Tokoyo
Type:
New Japanese
Hours: Dinner - daily, 6pm-10pm.
Description: Modern Japanese cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

La Trattoria Ristorante Italiano
Type:
Italian
Hours: Dinner - daily, 6pm-10pm.
Description: Modern Italian cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

All hours are subject to change.



BARS/NIGHTLIFE

Find your cocktail of choice - fruity and frozen, ice cold beer or mixed and shaken - at any of the bars around the resort. Pool bars, lobby bar (open 24 hours), cigar bar, theatre bar or hit the disco for some late night jamming.

Beach Bar at Barcelo Maya Beach
Daily, 9am-midnight.

Caribe Lobby Bar at Barcelo Maya Caribe
Daily, 9am-midnight.

Puebla Lobby Bar at Barcelo Maya Colonial
Daily, 9am-midnight.

Tequila Lobby Bar at Barcelo Maya Tropical
Daily, 9am-midnight.

La Cantina Cigar Lounge at Barcelo Maya Tropical
Daily, 5pm-1am.

Two bars in Kukulcan Theatre
Daily, 5pm-1am.

Two bars in Palenque Theatre
Daily, 6:30pm-midnight.

Four Swim-Up Bars at Main Pools
Beach, Caribe, Colonial & Tropical. Daily, 9am-7pm.

El Cielito Pool Bar
Quiet pool. Daily, 9am-7pm.

24-hour Sports Bar
Buffet service - daily, 6am-11am (light breakfast) & 11am-6am (buffet and snacks.)



BEACHES AND POOLS

Six glistening pools with shallow areas for the kiddos, semi-Olympic pools, pools for adults and areas around the pools with hammocks, ping pong, foosball, and more. But, it gets better - for an additional fee, the whole fam can splish-splash at the Pirates Island Water Park, where you not only have slides, but also Surfing pool that gives you the real effect of riding the waves. And to top off this sunny paradise - you're on one of the prettiest beaches. Beach lovers - you've got it all here, plus some.

SPORTS/ACTIVITIES

Water

  • Sailing
  • Kayaking
  • Introductory scuba lessons in the resort pool
  • Snorkeling
  • Water polo
  • Windsurfing

Available for an additional charge:

  • Motorized water sports
  • Scuba

Land

  • Fitness center
  • Mini golf
  • Soccer
  • Beach volleyball
  • Tennis
  • Basketball
  • Darts and archery
  • Pool tables
  • Paddle Tennis

Golf
Guests of Barcelo Maya Colonial & Tropical - All-Inclusive have access to 18 and 9-hole golf courses in Puerto Aventuras and Playa del Carmen.



INTERNET

Internet access is available in both rooms and public areas for an additional charge.

SPA SERVICES

Barcelo Maya Colonial & Tropical - All-Inclusive offers a full-service spa for the relaxation and rejuvenation of your mind and body for an additional charge. Services include:
  • Massages
  • Body treatments
  • Flotation therapy
  • Facials
  • Salon


WEDDING/HONEYMOON

Wedding packages are available at Barcelo Maya Colonial & Tropical - All-Inclusive. All packages include the services of a wedding coordinator, as well as options for catering and special amenities for the bride and groom. Please contact the resort directly for more information.

CHILD CARE

The resort offers activities for children aged 4-12 at the Barcy Club, providing a fun activity program and qualified staff to look after them. The Barcy Club is open daily, 9am-5pm. Babysitting available for a fee.
  • Games and activities
  • Movies
  • Beach volleyball
  • Dance classes
  • Water park


ADDITIONAL INFORMATION

Location
Barcelo Maya Colonial & Tropical - All-Inclusive is located on the Mayan Riviera, 15 miles south of Playa del Carmen, 40 miles south of Cancun International Airport (CUN) and 20 miles north of the Tulum Ruins, near Xcaret and Xel-Ha.

Check In/Check Out
Check-in: 3pm. Check-out: noon. Minimum age for check-in is 21. All guests are required to leave a credit card voucher or cash deposit of $200 for each guest 13 years of age or older.

Tax Payment
The government has approved a new tax for visitors visiting the Cancun and Riviera Maya area. The resort reserves the right to collect this new tax to all visitors at the front desk. This tax will be a flat fee of $25.34 pesos (approx. $1.35 USD) per room per night. Please be mindful of the fluctuation of exchange rates, as this exact dollar amount may vary.

Minimum Age
Minimum age for check-in is 21.

All guests are required to leave a credit card voucher or cash deposit of $200 for each guest 13 years of age or older. Guests with the same family name may use one credit card or deposit. Each guest with a different last name in the room must supply their own credit card or cash deposit. Credit cards issued to any person other than the actual guest (i.e. parent, spouse, etc) are not accepted in Mexico.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

SPRING BREAK POLICY
EACH & EVERY GUEST 16-23 YEARS OF AGE (student/youth) will be required to sign a responsibility letter agreeing to leave the hotel if any disruption occurs (regardless of parent/chaperone). Chaperone is required to sign responsibility letter. EVERY guest between 16-23 years must leave a credit card voucher or cash deposit of $500 per person to be returned at check-out, if applicable. All guests are required to wear wristbands, if lost the cost is $500. There is a zero tolerance Policy.


Please note the legal drinking age in Mexico is 18. All guests under the age of 18 will be given a wristband that will prohibit them from being able to drink on property at restaurants, bars and disco. All guests are required to wear wristbands throughout their stay. A lost wristband will incur a large fee to replace (no exceptions). There is to be absolutely no exchanging of wristbands between guests or guests will be asked to leave the hotel immediately.



All hours, fees, amenities, information and services are subject to change without notice.
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