What We Love
- A tropical rainforest surrounds the resort with over a mile of a private, white sandy beach.
- The swim-up bars at the pools will likely be your favorite go-to bars during the day.
- Lively entertainment at night - theatrical shows and live music keep the party going.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You can take a public shuttle to Tulum, Akumal or Playa del Carmen for cheap and fun exploring.
- You have access to sister resorts.
Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11735 reviews
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Nov 13, 2025One of the Best!
Fabulous stay even though we had some rain and cloudy days. We are discussing a return trip next year to possible check out the Palace.
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Nov 12, 2025
Great Stay
Will be back again. This place was everything I wanted in my vacation. Amazing beach, great food and friendly service.
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Nov 12, 2025
The best hotel and people
The best hotel you can book. Everything is perfect from check in to the check out. Staff is professional, rooms are clean, lots of choices of good food , amazing beach and clean swimming pools. Special thanks to people from security department. They deserve 5 stars handling the problems our drunk son caused. We apologize for that and really sorry for the inconvenience. Thank you all good people from Mexico and hope to come one day again.
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Nov 10, 2025
Relaxing paradise away from my responsibilities
Thankyou for giving us a beautiful getaway. My first time in Mexico and it was truly magical. We will be back
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Nov 08, 2025
Colonial lobby bar- Denaly
Me and my families experience at the Barcelo Maya Colonial lobby bar was fantastic. We returned many times to this lobby bar from the Maya Palace resort. We found this bar much more friendly and accomadating than the Palace bar. The reason for our continuous return to the Colonial lobby bar in the evening was the bartender Denaly! Denaly was very professional, kind, very friendly, amazing with my 8yr old son (even made him special fancy kids drinks) and always remembered our regular orders! She is an round lovely person to know. By the time we left the resort, we felt she was more than a staff member, she became our friend. We were all very sad to say goodbye to her! The Barcelo is very very lucky to have found such an amazing staff member as they have with Denaly. 😊 She is a diamond 💎 and very rare and valuable! We hope when we return we will see her again. I have attached a picture of Denaly and my family. ❤️ From Kelly, June, Mick and little Dominik
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed