What We Love
- A tropical rainforest surrounds the resort with over a mile of a private, white sandy beach.
- The swim-up bars at the pools will likely be your favorite go-to bars during the day.
- Lively entertainment at night - theatrical shows and live music keep the party going.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You can take a public shuttle to Tulum, Akumal or Playa del Carmen for cheap and fun exploring.
- You have access to sister resorts.
Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11765 reviews
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Dec 23, 2025Fun snorkeling
Great mexican food, the service at the buffet was great. The water activities are fun. We saw some turtles
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Dec 23, 2025Barcelo Colonial Dec 11-21 2025
We really enjoyed our stay at the resort. The restaurants had very good food and we were happy with how things tasted and the service was great. - The buffet was decent, but lacks variety. No salt and pepper on the tables, but you can ask for it. -Mini Golf was fun but there were lots of mosquitoes, bring repellent with you. - Colonial has key cards, I wish they used the RFID technology and placed it into the bracelets. - The beach is long, spacious and beautiful. But the rocks that hidding in the sandy water that you have to go through in order to get into the deep water is atrocious. So many rocks about 15 feet into the water, watch your toes! - Overall, great resort that could do small changes to be an amazing resort.
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Dec 23, 2025Great stay
We had a wonderful stay with family at Barcelo Maya Palace. I would especially like to thanks Iris for her sincere professionalism, helping me to swiftly deal with an issue. She is excellent at her job and I felt well taken care of because of her.
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Dec 21, 2025
Vacation in the Sun
Barcelo Maya Colonial is a great resort for families. There is something for everyone. Grounds, including beach and pool areas are kept very well groomed and clean. Rooms may be a little dated, but clean and comfortable. Food and drinks are fresh and plentiful and there are choices for every palate. I would definitely return and would also recommend this resort. However, be advised that entering the ocean, water shoes are required, at least this year, as there are many large rocks and chunks of broken coral to get past. otherwise the beach is lovely.
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Dec 19, 2025
Average
Mostly need to improve room itself, also swimming pool water, beach landscape, lightening at night. H
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed