Allegro Playacar - All-Inclusive

This resort is small, but that is what we appreciated. The service and cleanliness of the resort was excellent! Outdoor areas and landscaping were very well maintained. The resort was more affordable than the other resorts in the Playacar area during Christmas time. The resort still offered a stocked mini fridge, several bars and dining areas. We would go back to this resort!

Food was mediocre. Variety of buffet was good but quality just wasn't there. More is not always better. Clock in room didn't work, mattress was hard, poor unclean ventilation in room. Beach and pool were beautiful. Rooms and grounds clean. Service was great. Shows at night could have started earlier.

Second trip to the Cancun/Playa del Carmen area. This hotel was a much smaller venue than our first trip, which was at a large resort. So, we were comparing and contrasting as our trip unfolded. What we liked: The service was excellent. Both staff and travelers were very friendly. The resort was spotless. Very easy access (walking distance) to shopping and the ferry to Cozumel. The room was fine, small, but comfy. We didn't spend much time there, when the weather cooperated! Food in the common areas was fine, drinks plentiful (although not very strong). Many folks were not thrilled with the quality of food, but..it's not a 5 star,gourmet restaurant. Its an all-inclusive buffet. You will fine plenty of options to keep you happy. We did! Beach activities are plentiful as are pool activities, You won't be bored. Plenty of restful areas at the "quiet" pool and the beach. What we did not like: The "specialty restaurants" were not available each night. And they "booked" up quickly" Reservation can only be made 1 day in advance, and each night only 1 was available, on a rotating basis. We had 2 nights in our package, but only ate in one, once. And it was terrible. Italian. Avoid it. Beds are VERY firm, almost like sleeping on a slab. Again, you get used to it, but it may not be comfortable to everyone. Also, even though there is AC in the rooms, be aware, ALL your clothes will be damp, most of the time. Also "HOT" water is probably not going to be "HOT" but rather, not cold. MOST IMPORTANT: Every night, between 9 ish till 1030, there is a fairly loud show in the outdoor theater/stage area. If your room building is close to this, you will NOT be able to watch TV, sleep, rest or otherwise feel like you are at the show, if not IN the show, while in your room. It was the worst part of our trip. Every night for a week. Overall: Great trip after some bad weather cleared out. Avoid the "special" breakfast, if your not looking to buy into a vacation package or timeshare. They try and get you as soon as you leave the customs area in the airport and most of the way through your vacation. Its part of what every resort does from what I can tell.

The resort is walking distance to Playa del Carmen. Fabulous waves most days, but still calm enough to swim. Take the ferry to Cozumel for a snorkel trip. Buffet was smaller than some but still plenty of options. Mexican restaurant had great food. Resort made my birthday extra special. Entertainment team (especially Alejandro and Ferrando) were great at encouraging people to participate, but also accepting those who did not wish to. Beach towels were hard to come by, so get yours early. Lots of brand name alcohol choices available. We saw some of the best quality shows for the evening entertainment, dancers performed complicated choreography well. Beach is non rocky, very wide with lots of chairs available. The palms provide shade if you are willing to move your chair a bit as needed. Pools were clean. There is not much beach service for drinks, but I actually prefer to get up and get my own, but I know others had complained about this. It is a very short walk to the beverage/food bar from the beach or pool. You must pay for wifi as there is no complimentary wifi anywhere on the resort. Starbucks is a 5 minute walk for those who have to check email, as well as some basic shopping areas. This resort is a great value for the dollars required.