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Sunscape Puerto Vallarta Resort

Mexico - Puerto Vallarta

Our Rating

3 Nights with Air from $729 All-Inclusive
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Customer Rating
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3.4 out of 5
"It was all great! If I have to pick what could have been better I think the only thing I can say is that the additional vouchers that was provided seemed like a scam. Extra $200 in resort coupons is ..." – ZZ1223
183 out of 324 (56%) customers would recommend this product to a friend.
broken outdated equipment from the 70s Downtown PVR from our balcony View from the room Ceiling hole leaking ceiling = unsanitary bar Fresh fish View of Sunscape from the Beach Locals Cracked door jam Best bday for my 30 The beach at the resort after it rained Gorgeous view! View from balcony of room This was my tv view for 5 days Massage Area by the ocean Water Aerobics View of Sunscape from the water Sunset in the pool One of the restaurants The beach Sunset view from our balcony View from fishing boat Not so blue View from 6th floor room View from room 710 Sunrise on the beach Beach in front of hotel
All Customer Reviews
1-4 of 287 reviews. Sort by
May 15, 2019
Don’t purchase,DEAL OF FORTUNE in Puerto Vallarta

The resort was purchased through the “Deal of Fortune”. We had purchased the “Deal of Fortune” in the past, going to Cabo and were very pleased. However, this resort was old, the only good food was at the pool, & small kids were everywhere. I have been to many all inclusive resorts that were “family friendly”, but the kids took over the pool (even though there was a “kids pool”), restaurants, and the bar/lounge area. I had to stand at the bar in the lobby because kids were sitting in the bar seats. There was good live music in the bar lounge, but no where to sit. took over. I like kids, but they were wild with no supervision and the hotel staff allowed it. The bartenders were too busy making kids drinks that we had to wait at least 20 minutes to order. Food and crumbs were all over the floor and chairs. The service was okay, but if you tip $20 a day you get better service. The employees in the kayak rental area were great...very helpful! The maids do not restock the mini fridges. Bottled water wasn’t always available, which was odd. We only saw the nightly entertainment one night. The performers were very talented, but the stage and props were cheap looking. The bed was comfortable and the ocean view from the room was beautiful. Bottom line...don’t purchase a Deal of Fortune unless the possible resorts are listed!!

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Overall Rating: 2
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From: California
Age: 35-44
Travel: 1-2 trips/year

April 30, 2019
Stay away

The resort was very small. Not enough lounge chairs. Terrible food and drinks and just plain boring . No entertainment or good music.

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Overall Rating: 1
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From: New York, Ny
Age: 35-44
Travel: 3-6 trips/year

April 28, 2019
Sunscape Puerto Vallarta

My trip to Puerto Vallarta was great. One thing I was disappointed with was the beach itself. Not because it was dirty, because it was really clean. The undertow in the water was so strong we could hardly get in. Not sure if this is the case all the time, but it is the pacific not the Caribbean. It was also cold which is typical of the pacific coast. The resort was great. They did a great job making sure we didn't need anything. I highly recommend the joining the sun club. We paid a little extra but it also guaranteed us a cabana and chairs everyday. There was also a spot by the pool that was Suppose to be for sunny club members but it was not policed as well. The resort says they prohibit saving chairs at the pool, but they don't enforce it. All of the buffet restaurant were good. Some nights they had certain themes (Italian night..ect.) The entertainment that the resort provided every night was phenomenal. They had different shows every night. All were great. Also showed movies in the evening by the beach and provided popcorn too! Check their activity board everyday and you will know what is coming.. Some restaurants are within walking distance, but the bulk of the activity was downtown. We were there during their holy week, so we didn't venture back down due to it was so very crowded.

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Overall Rating: 4
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From: Youngstown ohio
Age: 55-64
Travel: 1-2 trips/year

April 24, 2019

THE PRICE WAS GOOD HOWEVER OUR ROOM WAS NOT READY WHEN WE ARRIVED AND INSTEAD OF A KING BED THAT I RESERVED WE GOT TWO FULL SIZE BEDS. MY HUSBAND IS A LARGE MAN WHO TAKES UP A FULL SIZE BY HIMSELF SO WE HAD TO SLEEP IN SEPARATE BEDS OUR WHOLE ANNIVERSARY VACATION. THE RESTERAUNTS WERE GOOD BUT NOT VERY MANY OPTIONS. THE MAID SERVICE WAS AWFUL! They did not restock our mini fridge one single time even though we asked three different times. The maid literally left folded piles of sheets for us to change our own bedding her name was Lucero. The waiters doing drink service on the beach where amazing especially Claudio. Ramon at the bar inside was also an absolute Delight he was awesome! Mo was also great. I had asked for a resort with fewer kids in it least an adult-only area I was told that this one had an adult-only area they advertised on their website that they have an adult only jacuzzi however they did not have either of those. The place was swarming with families which is great if you want a family vacation however we were looking for more of a couple's vacation and this resort was definitely not that. Cheap Caribbean overall is a good value however I wish I had gotten better customer service as far as booking the type of Resort I was looking for.

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Overall Rating: 3
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From: Texas
Age: 45-54
Travel: 1-2 trips/year

Room Information

321 guestrooms and suites offer all the comforts you expect from Sunscape, including a private furnished balcony with views of the bay or the gardens, a mini-bar, AC, flat screen TV, hair dryer, coffee maker, housekeeping, iron/ironing board, in-room safe and Wi-Fi.

Room Details

Deluxe Ocean View
Hotel/Studio Unit Details

Deluxe Family Kids
Hotel/Studio Unit Details

Deluxe Junior Suite Bay View
Hotel/Studio Unit Details

Sun Club Deluxe Ocean View
Hotel/Studio Unit Details

Sun Club Deluxe Romantic Suite Ocean Front
Hotel/Studio Unit Details

Sun Club Romantic Suite Bay View
Hotel/Studio Unit Details

Sun Club Junior Suite Bay View
Hotel/Studio Unit Details

What's to Love

Family-friendly check-in Hollywood style - red carpet stairs and yummy welcome treats.

Resort passports that send the kids on their own adventure.

With the Sierra Madres & Banderas Bay as the resort's backdrop, your selfies are going to break the Internet (hey, they might!)

Spa luxuries like a Chocolate Body Wrap or a blowout that will make your hair shine.

Golden sandy beaches where you can kayak, windsurf or kick back while the kids make sand castles.

The kids will love the waterslide at the pool!

The Marina Vallarta Golf Club is within walking distance to the resort. Hopefully you won't be yelling "Fore!" too much!


What We'd Change

Booking a Sun Club room would have given us a few more perks that we would've liked, especially room service at night. The kids were completely worn out from all the fun in the sun, and ordering in would have been a treat! Luckily, the restaurant let us take food to-go!


Why You Should Go

You'll have a drink in your hand in no time since it's only 10 minutes from the airport.

El Malecon is nearby with shops, restaurants/bars, art, & clowns performing tricks. (not the scary kind).

Surfs up at the Punta Mita surfing school where the whole family can take on the waves.

You can rent a boat and check out the famous Love Island at the Marietas.

Historical San Sebastian is a short drive away.

Swimming with the dolphins is a must and in the right season, the whale watching will blow your mind.

Available Amenities

  • Beach
  • Children's Pool
  • Concierge Services
  • Kids Club
  • Nightly Entertainment
  • Tennis Court(s)
  • Scuba Diving ($)
  • Poolside Bar
  • Water Polo
  • Shuffleboard
  • 6 Restaurants
  • 4 Bars/Lounges
  • Bocce Ball
  • Yoga
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Beach Volleyball
  • Wireless Internet
  • Watersports Center ($)
  • Fitness Center
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Euro-bungee
  • Swim-Up Bar
  • Fishing ($)
  • Babysitting Services ($)

Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Scuba Diving
  • Shopping
  • Watersports Rentals

Map of Local Area

Puerto Vallarta is one of the friendliest and most diverse beach destinations in the world. Once but a tiny fishing village, Puerto Vallarta is now a world-class resort area that has retained all of the quaint charms of the original village.

Sunscape Puerto Vallarta Resort

Boulevard Francisco Medina Ascencio Km. 3.5

+52 322 226 1700

Hotel Description

Sunscape Puerto Vallarta: It's Chill Central for Everyone

Picture this: you lounging on the golden sandy beaches chillaxin' with your favorite beach read in one hand and a cold, frothy drink in the other - oh, don't worry, the kids are having the time of their life in the Explorer's Club - go ahead, order another drink.

Yep, this is just what you had in mind when booking that next family adventure.

At Sunscape Resorts & Spas, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Vallarta are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Family entertainment like nightly movies on the beach, Monday Night Football parties and x-game competitions.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


With your favorite Italian dishes, authentic Mexican flavors or freshly grilled dishes by the pool, Sunscape has you covered - no one wants you to get bored with the food! Hint: you'll probably want to start your day with a latte at Coco Cafe.

World Cafe
Type: International
Hours: Breakfast - daily, 7am-noon; Lunch - daily, 1pm-5pm; Dinner - daily, 6pm-11pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Tiki Tacos
Type: Mexican
Hours: Daily, 6:30pm-11pm
Description: Dine on authentic Mexican cuisine with dedication to traditional favorites.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6:30pm-11pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Seaside Grill
Type: Grill
Hours: Breakfast - daily, 8am-11am; Dinner - daily, 7pm-11pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Barefoot Grill
Type: Grill
Hours: Daily, lunch - noon-6pm
Description: Served poolside.

Coco Cafe
Type: Coffee and tea cafe
Hours: 24 hours
Description: Cafe serving coffee, teas and pastries made fresh daily.

All hours are subject to change.


The mixologists at any of the three bars are ready to prepare whatever cocktail creation you want - be bold and try what they recommend (it's vacation, remember), or try one of your favorites like a margarita, a pina colada or one of the local beers.

Veranda Bar
Lobby Bar. Open daily - 5pm-1am.

Barracuda Bar
Pool bar. Open daily - 11am-6pm.

Manatees Bar
Swim-up bar. Open daily - 10am-6pm.

Rendezvous Bar
Lobby bar. Open daily - 10am-1am.


Sunscape is making it easy for you to relax - you can lounge without a care by the resort's pool that overlooks the ocean, make your way to the swim-up bar (one more Mojito, please), or bring out your inner child with your kids on the a waterslide. But if it's the ocean where you want to be, then nestle in on the sand and veg out in paradise. Loungers, umbrellas and towels are available for you.



  • Water aerobics
  • Water volleyball
  • Water slide
  • Water polo

Available for an additional charge:

  • Scuba diving
  • Fishing


  • Fitness
  • Euro-bungee
  • Tennis
  • Ping pong
  • Rock climbing wall
  • Horse shoes
  • Bocce ball
  • Shuffleboard
  • Beach volleyball
  • Zumba
  • Yoga
  • Wine, tequila & coffee tasting

Golf is available at the nearby Marina Vallarta Golf Club.


Complimentary Wi-Fi is available in the main lobby area, but there is a charge if you'd like unlimited connectivity, including Wi-Fi in the your room.


The Sunscape Spa offers basic spa services.


Let the wedding planners at Sunscape Puerto Vallarta Resort & Spa take care of all your wedding details so you can relax in the sun. Please contact the resort directly for information and pricing.


The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-10pm.
  • Sandcastle competitions
  • Arts and crafts
  • Movie nights
  • Theater
  • Playground

The Core Zone caters to tweens and teens ages 13-17. Daily, 9am-10pm

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.


Sunscape Puerto Vallarta is only 10 minutes from Puerto Vallarta International Airport (PVR) and the world famous Malecon in Old Town Vallarta.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

All hours, fees, amenities, information and services are subject to change without notice.

Choose Your Options

Number of Rooms:
Room 1 Details:
  • Deluxe Ocean View
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Choose a Vacation Package
and Save More!
**Kids Stay & Eat Free More
4 days, 3 nights
Travel Dates 5/26 - 8/17
Starting at $729 was $1109

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
Sun Club Ocean View More
4 days, 3 nights
Travel Dates 5/26 - 7/13
Starting at $789 was $1289

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Kids Stay & Eat Free More
7 days, 6 nights
Travel Dates 8/18 - 12/22
Starting at $929 was $1549

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST