What We Love
- Perfect your game at eight championship golf courses designed by pros like Jack Nicklaus.
- Pamper yourself with the luminous "C" Facial and oceanfront palapas in the world-class spa.
- Immerse yourself in activities perfectly designed for couples and families alike.
Things to Know
- The resort is only 25 minutes from the airport.
- Upgrading to the Preferred Club will allow you to enjoy private beach access, 20% off spa treatments, and a variety of additional amenities.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Barefoot GrillTimings - 10:00 a.m. – 5:00 p.m.Grilled specialties in a casual and relaxed outdoor setting. Serving lunch.
- Bordeaux
A la carte French cuisine in a romantic, elegant atmosphere. Featuring wine cellar. Adults-only.
seating capacity: 110 (+12 in wine cellar)
- Coco CaféTimings - open for 24 hours• Café serving premium coffee and deli snacks in a casual and relaxed atmosphere• Open for late night bites, buffet-style, including crepes, waffles, and sandwiches, paninis, gelato, fruit and yogurt.
- OceanaDelicious A la carte seafood specialties served for dinner in a romantic ocean front setting.
seating capacity: 104 - PortofinoContemporary A la carte menu of Mediterranean specialties from northern Italy.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillTimings - Breakfast 8:00 a.m. – 11:00 a.m., Lunch 12:00 p.m. – 4:00 p.m. and Dinner 6:00 p.m. – 10:30 p.m.Steaks and other grilled specialties A la carte. Located near our beautiful infinity pool and serving grilled steaks, seafood and other delights plus great tropical cocktails. International menu offered for lunch.
- Special Dietary Dining OptionsAll restaurants offers menu items that are gluten-free, vegetarian and vegan. If you are allergic to any ingredients, please contact your concierge a week prior to arrival, as well as your waiter so the resort can personalize your meals according to your needs.
- Various Bars/Lounges
- Desires Music Lounge (Open 8:30 p.m. – 1:00 a.m.)
- Manatees
- Rendezvous
- Sugar Reef - World CaféA buffet-style international restaurant with a cooking show experience and theme stations. Serving breakfast, lunch and dinner.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- Bell staff/porter
- Business center†
- Car Rental Services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- Bell staff/porter
- Business center†
- Car Rental Services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Exercise gym
- Golf, Offsite†
- Pool
- Poolside service
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
- Whirlpool
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Beach †Reserve a luxury oceanfront cabana on the beach for the day and enjoy an open-air cabana with luxury amenities like a living area with two chairs, two beds, a small plunge pool, TV, wait service and more. Extra costs apply and prior reservations are required.
- Children's poolInfinity pool with children's section and water slide.
- Children's program, onsiteExplorers Club, full supervised children's program offering activities including climbing wall, playground, indoor game room and giant TV.
- Fitness center on-siteFitness facilities are opened temporarily with limitations in accordance with local laws.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 2 heated pools - an infinity pool with a children's section and water slide and an adults-only tranquility pool.
- Spa †
- Tennis court
- Whirlpool
- Golf †Located directly next to the only composite course in the area with two different 9-hole courses designed by two legends of golf, Jack Nicklaus and Greg Norman.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8146 reviews
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Jun 28, 2025great staff and food
The staff was so friendly and accommodating. We Especially enjoyed Manuel from the team who was so personable and fun. The rooms were clean and neat. Room service came regularly to refill our mini fridge and clean our room. The food was great and while there was only a few restaurants to choose from, the menus had a lot of options. We especially loved Oceana and Portofino.
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Jun 28, 2025Great family vacation
Being a globalist member with Hyatt, I stay at many Hyatt brands throughout the US and my wife and I have traveled to many Hyatt branded Caribbean all inclusive resorts, and even Hyatt brands in Italy and have never been disappointed. Dreams in Los Cabo was great. The dining experiences and food were very good, the service was friendly and good as well. We enjoyed the adult or preferred pool area over the main pool because it was a little loud and crowded with families and the preferred Pool is much more laid-back. Aden the bartender at the pool bar makes fantastic cocktails, and has a great personality and if you have the preferred lounge, Silvia the bartender at the preferred lounge in the evening makes fantastic cocktails, and has an even better personality. My only feedback would be at the check-in process to better recognize Hyatt globalist members and go over the benefits we receive at Hyatt properties and I understand that early check in is not guaranteed but when I asked for it weeks ago, and it was noted, I would hope my check-in would have been a little bit earlier than the normal 3pm check-in that everyone receives and that there would’ve been some priority on getting the two rooms I rented ready early to honor that globalist member privilege. In addition I noted it was my wife and I second anniversary and this was noted on the reservation and again mentioned at check-in, but nothing special was mentioned at all throughout our stay. In comparison when we stayed at excellence in oyster Bay Jamaica for her 40th birthday, this was noted, mentioned a check-in had a happy birthday banner across our door and at every restaurant we dined that it was noted on our room number, so everyone wished her a happy birthday, then told the service staff about itso she would receive happy birthday dessert plates, and it made her feel special throughout the entire stay because everyone was recognizing it was her birthday. Small touches like this are what separates good from great and good service from exceptional.
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Jun 27, 2025
Humberto The Great Server
Excellent service at Portofino. Humberto was excellent and very attentive to the table. Ask for Humberto as your server!!!
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Jun 27, 2025
Amazing Server
We had the most amazing service at the Sugar Reef! I can’t recommend Mercedes enough! Not only was he prompt on taking our order & brining drinks out but he also helped my wife when she was stung by a bee. I came immediately over and helped take the singer out, got her ice and kept checking to make sure she was good! If you go, please ask for Mercedes!
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Jun 27, 2025
Good food, good service, friendly environment.
Such a sweet crew! Always made me feel welcomed and I had a great time! A beautiful resort and amazing shows. Amazing for families or couples!
- AdvisoryThe Hotel is enhancing guest experiences by renovating key areas while maintaining high standards. 14 ground-level rooms are being transformed into swim-out suites, with a new pool in the garden area. To minimize disruption, work is confined to daytime hours, and construction zones are fully covered. Upgrades are expected to finish by August 2025. We appreciate your patience and look forward to welcoming guests to enjoy these exciting new features!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.