What We Love
- World-class spa treatments (with stress-smashing treatments) featuring the only hydrotherapy rooms in Ixtapa.
- Classes where kids can learn to be a DJ and take photography lessons.
- Open air Bali beds and palapas for your beach shade with full food and drink service.
Things to Know
- The resort is only 20 short miles from the Ixtapa Zihuatanejo International Airport (ZIH).
- Zihuateanejo is only 10 minutes away and features cute folk art shops, boutique hotels, and excellent restaurants.
- Maximize your vacay hours by checking pick-up times on scheduled transfers
Resort Details
- Bluewater GrillGrilled steak favorites served in a seaside setting.
- Coco CafeCoffees, teas and pastries served daily.
- Da MarioServing delectable Italian cuisine.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- TamarindoAuthentic Mexican favorites served nightly.
- The Kids KornerKids bar serving fun, non-alcoholic drinks.
- The Snack MachineA variety of grilled favorites and snack foods served from a fun, colorful food truck.
- Various Bars/Lounges- Barracuda
- Manatees
- Rendezvous
- Starlight - WindowsServing a variety of international delicacies buffet-style.
- 24-hour front desk
- All-inclusive meal plan
- Babysitting†
- Beachfront
- Bell staff/porter
- Business center†
- Car rental desk†
- Children programs
- Concierge desk
- COVID test onsite
- 24-hour front desk
- All-inclusive meal plan
- Babysitting†
- Beachfront
- Bell staff/porter
- Business center†
- Car rental desk†
- Children programs
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Pool
- Poolside service
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
- Whirlpool
- Wireless internet connection in public areas
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Wedding gazebo available. Contact hotel directly for pricing and available packages.
Sunscape Sun Kissed Wedding Package - This package is complimentary when booking at least 7 nights in the Sun Club Honeymoon Suite or higher, or if 5 rooms, any category, are booked for at least 3 nights. This package also applies for renewal of vows ceremony.
† Fees may apply
- Beach
- Children's program
- Fishing †
- Fitness center on-siteFully equipped fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, and elliptical machines.
:: Sportswear and tennis shoes are mandatory Sportswear and tennis shoes are mandatory - Motorized Water Sports †
- Non-Motorized Water Sports
- PoolOne main pool with activities, children's pool, two waterslides and swim-up bar.
- Scuba diving †
- Spa †Pamper yourself at Sunscape Spa by Pevonia, our A la carte spa.
- Teen programs †
- WhirlpoolAdults-only.
- Golf †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7277 reviews
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Jan 25, 2026Third times a charm!
Sunscape is a very nice resort located on the beach in Ixtapa. We have returned to this resort, three times and have met some wonderful people both visiting and working at the resort. Giovanni is TOP Notch When it comes to serving beverages on the beach, he is always smiling, working very hard and works very fast. Our lobby, bartender Victor It’s always happy and serves excellent cocktails. We had the best lady who tended to our room whenever we needed it cleaned she made it spotless and her name is Augustina, always did an excellent job above and beyond.
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Jan 25, 2026Sunscape-tional !
The caring staff often wish you a Sunscape-tional day, truly reflecting their attentiveness, superb weather, and friendliness. As a couple, we prefer adult-only vacations, but this lovely family-friendly resort with a fantastic kids area kept them so entertained, it seemed adult-only in many respects. Loved the joyous sound of laughter from adults and kids alike. We chose the SunClub upgrade and were very pleased with it, and concierge. Among the many outstanding servers was a middle-aged gentleman at the SunClub bar who served perfectly curated drinks, Alicia Manny and Nacho at SunClub breakfast and lunch area and beach area, Jesus and Rene sunscape-tional bellboys, and Viridiana and Miguel at the gorgeous outdoor Bluewater restaurant. Only negative is there were four weddings during our one-week stay, sectioning-off areas that were part of the vacation package we paid for.
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Jan 24, 2026
Wonderful time at sunscape dorado
Sergio @ Greeting & luggage Ibeth & Alejandro @ kid corner Emmanuel @ Sunscape club Adael @ amstar Jesus & Jose @ lifeguard Guadalupe @ housekeeping Made this trip fantastic and help us build memories that ll last for years to come
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Jan 23, 2026
Great staff, great drinks, and a new kid water feature!
20260123 update. We just got back from a week at the Sunscape Dorado Pacifico, and want to say this place is still great! A perfect small hotel for couples or families. There is a small pool there specifically for little kids with a toddler waterpark type feel to it. The rest of the resort is adult and family driven. This trip we’d like to point out that Antonio, the gentleman who serves the drinks around the pool is still fantastic! As are Zenon and Jesus at the lobby entrance/Bellman. We’ve been going to the Dorado Pacifico for 30 years or so and it’s still our favorite place in Ixtapa! Simon, Jorge, Antonio, Luis, Geovani, and a few whose names we didn't get, as value to the Dorado. The new water feature is targeting kids 10 and under. Or favorite vacation destination.
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Jan 19, 2026Accessibility issues
Overall I would give the resort a decent rating. The facilities were great very clean and I wouldn't have very many issues at all if I were not a wheelchair user. It was advertised as being accessible which in some ways it is but the worst few things that I can mention are the buffet line where is the only place to have breakfast and is also open the rest of the day is up two steps in every place that you would actually go into the buffet. So I would have to be seated and have someone else go up and make a plate without knowing what is actually on the buffet. The other two restaurants on site are accessible. But they do not serve breakfast at them. I will also mention that their breakfast is very good and possibly the best meal that is offered. The other problem was the quote unquote accessible room. There was one grab bar available near the toilet that was in an incredibly bad location where it did not provide any help at all. Also in the shower there was one grab bar which was okay but they had no seat in the shower so when I requested one they brought in a regular plastic garden chair that was so large that the door of the shower would barely shut and it made it extremely difficult to use so I only used it once during our 5 days. There are ramps to get to different parts of the resort that are usable if you have help because they are quite steep. We also had issues with the age restrictions on numerous things for our kids I have a 15 year old who should be able to do pretty much any activity there but she was too old to do a climbing wall? So I would say that if you have no issues at all with accessibility the resort is satisfactory. But if you are traveling in a chair or even just with mobility issues you may want to look further into it before you book. Also they are fairly pushy with trying to get you to buy into their Club.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.- Sun Club Inclusions -
- Private Sun Club Lounge with ocean view and Private Sun Club Beach Club.