Sunscape Dorado Pacifico Ixtapa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7323 reviews

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  We really enjoyed our stay!

  The resort was very clean, food was very good (first time we didn't get sick in Mexico, despite eating lots of salads, fruit, and other uncooked items). The beachwas nice (waves were a bit high sometimes, not great for swimming, but great for walking and watching life go by. Views from the rooms are great (all rooms are ocean facing). Beach was very nice, pool was quite crowded. This is a family resort, with tons of kids around the pool, so don't expect an adult oriented experience. The ratio of guests was about 75-80% young Mexican families, and about 20-25% older North American couples. Accessibility was very good compared to some resorts we have visited. There are two Palapas (four lounge chairs each) by the pool dedicated for handicapped only use. Security would remove towels placed by others if they noticed them being placed. Otherwise they would ask people to move when we showed up and asked to use it. Wheelchair ramps were in most places (including to the beach), with the exception of the Lobby Bar and a couple of shops. For the Buffet (Windows), they have three steps up to the food area, so self-service is difficult (staff will bring you items if you ask, or have a travelling companion get it for you). The buffet patio has steps down from the main area, but you can check in at the entrance, and then use ramps to enter the patio by the pool/garden area. Staff were very friendly and helpful. Download the resort app (there's a QR code on your room key envelope) for restaurant hours and menus. The buffet (Windows) was great for breakfast, including an omelette station, a crepe station, and a Mexican (quesadillas, gorditas, etc) station . They do a themed dinner buffet pretty much every night, including 3-4 nights/week in the garden with a corresponding entertainment event. Food for dinner in the buffet was okay (good, but not outstanding). Blue Water Grill was very good for lunch and dinner (open 2 nights for International, 2 nights for Mexican (under the name Tamarindo). They are also open 2 days a week for breakfast, which was good, although it is all buffet style, and I thought the Windows buffet breakfast was better. Da Mario (Italian) was okay. Reasonable variety, but one or two meat dishes were overcooked. They are open every night for dinner. Overall, I thought the resort was very good.

  Feb 20, 2026
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  Beautiful beach!

  Amazing location with a beautiful beach. Plenty of beach cabanas available, and the service on the beach was very good. Thumbs up to our server Giovanni, he made our experience so enjoyable.

  Feb 16, 2026
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  Excellent stay for a mother-daughter duo!

  My mother and I had a fantastic time at this resort! The hotel itself was located perfectly centred to everything in Ixtapa. Additionally, the atmosphere was great since it was not too loud at night and not too loud in the morning. The amenities were clean and well kept! The room was kept wonderfully clean and the beds were extremely comfortable! The largest highlight of our trip however was meeting Giovanni from the Barracuda bar (beach bar)! He was an absolutely amazing staff member who answered all of our questions and needs. Definitely recommend meeting him if you have a chance, gem of a person and wish him all the best!

  Feb 16, 2026
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  Very happy we chose this resort

  We are a three-generation family of six and we were very pleased that we booked this property for our first family visit to Ixtapa in the second week of February, 2026. We had no issues with getting into two of the three restaurants with a four-year-old boy and a four-month-old baby girl. One of the restaurants has a 12+ policy and a dress code - fair enough. We also thought the property was modern and well cared for. No complaints about condition, and the staff were always terrific and helpful. We joined the Sun Club and were glad we did. Access to the exclusive lounge and an exclusive outdoor area was well worth the price. Two of us used the small but well-equipped gym several times and it was never crowded. The food was mostly middle-of-the-road, but at every meal we were able to find at least one dish that was very good. Try the mushroom risotto at the Italian restaurant. One caution; if you value quiet in the evening try to book a room on the north side of the building as the entertainment area is adjacent to the south side and can be quite noisy well into the night. We were on the floor 20 (actually the 11th floor) on the south side but the hum of the AC largely negated the external noise, so if you can't get the north side, try for a room high up on the south. We value quiet but were not too terribly bothered by the noise. All-in-all we enjoyed ourselves very much and would consider this resort good value for money.

  Feb 15, 2026
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  Family friendly ideal vacation spot

  Friendly staff, gorgeous beach & nice pool. Especially helpful concierge service. Wonderful guitarist and singer in the lounge. No issues with the food. Excellent air conditioning. Family friendly. Loved the Three Kings celebration. Suggest brushing up on your Spanish before heading here.

  Feb 14, 2026