Search
Deals
Cruises
Get Help
Call Us

Sunscape Sabor Cozumel

Mexico - Cozumel

Our Rating

4 Nights with Air from $799 All-Inclusive
Info Customer Reviews Questions & Answers

Imagine: you and your kids getting the royal treatment as you check in at Sunscape Sabor on the red carpet while nibblin ... More

This epic beach getaway is waiting for you.

Less

Customer Rating 445 Reviews
Value
 
3.8
Service
 
3.8
Beaches & Pools
 
3.9
Dining Options
 
3.1
Room Comfort
 
3.4
3.6 out of 5
"I just came back from a stay at this hotel. I read all of the reviews and was concerned with some of them. I would like to be clear...this is an outstanding place with outstanding staff. Everything wa..." – JSG1969
332 out of 489 (68%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.8
Beaches & Pools
 
3.9
Dining Options
 
3.1
Room Comfort
 
3.4
3.6 out of 5
"I just came back from a stay at this hotel. I read all of the reviews and was concerned with some of them. I would like to be clear...this is an outstanding place with outstanding staff. Everything wa..." – JSG1969
332 out of 489 (68%) customers would recommend this product to a friend.
Sabor sunset The view from room 2621 View from our room balcony! 10 steps from my door! Beach at the resort view from our room Relaxation window wouldn't close Great view and nice beach beautiful beach! Ejoying the night away Saturday night foam party Restaurant and bar View from the buffet restaurant Another great sunset Pool Time!! Right outside our room Garden view This is what spagetti looks like to them Cozumel sunset Relaxing vacation Breakfast view Foam/bubble dance party Amazing sunsets Sunrise over the pool. nice view on the patio View from our garden view room Our Garden View (haha) Daily saying The bar El Patio server Kenny In front of the room Starfish Main pool from free wifi lobby area Nicely plated food The holes in our room curtains Room view guac with carrots and brocolli. delicious....(>_<) View from our Jr Suite
All Customer Reviews
1-4 of 445 reviews. Sort by
November 5, 2019
Disappointment

Horrible experience. To start, the trip from Cancun airport to the resort was advertised as 1.5 trip. The trip, in fact, took a total of 5 hours. When we arrived to Sunscape, the door key entry to our room did not work upon arrival. It took an hour for a technician to come and fix it while we waited outside in the rain. No convenience accommodations were offered for this inconvenience. I requested a king size bed when I purchased the trip and received double beds. Most of the amenities that were advertised on the website were nonexistent. WiFi was advertised on the site, but there was no WiFi anywhere in the hotel. I was most excited for the swim up bar and purposely purchased this package for this reason. I was very disappointed to find no swim up bars at all. The restaurants and drinks were mediocre at best—again, advertised as 5 star. The alcohol had a weird taste as if something were added to it or it was watered down. As an all inclusive resort, Sunscape staff should not be limiting wine because they only receive 10 bottles to last through the day; they refused to leave the bottle on the table so I would have to keep asking for more. People come to an all inclusive resort for a reason and reasonable requests should be granted without being hassled by staff. The cleanliness of the restaurant and staff was abhorrent. Cups and plates were dirty, multiple staff would simply wipe a dirty plate with a towel and let you use it. You could tell this was common practice. I also witnessed a waiter take milk off a guests table after they left and serve it to a different table. Another problem was the bugs. We couldn’t go anywhere without being eaten alive or walking into a swarm of bugs. Other resorts I have been to repel bugs off the resort and Sunscape definitely did not. The beach off Sunscape was unbearable. You couldn’t walk into the water without stepping on rocks or coral. There was garbage floating around and the water was brown. When we wanted to plan some water sports for our trip, nothing we wanted to do was available. How does water sport company not have the staff or availability for an activity on a Saturday afternoon? We didn’t bother to try anymore after this. The resort itself didn’t have many fun activities to do. Nothing was really advertised. It seems as though the resort was catered towards older people who don’t want to do much on vacation. I expected more things planned without having to pay extra for everything. I will never return to Sunscape or recommend the resort after this experience. Of all the resorts I’ve been to, Sunscape was the worst by far. Greatly disappointed.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
User Image

From: NJ
Age: 25-34

October 27, 2019
Excellent service

This resort is out of this world. The employees are amazing and so very friendly! The food was terrific!!! I would definitely recommend this hotel to everyone looking for a great vacation!, the swimming was amazing in the ocean and the pool!! Great job Sunscape!,


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Wisconsin
Age: 45-54
Travel: 1-2 trips/year

October 24, 2019
5 Starz

Highly recommend. Vicky in particularly amazing. You were able to use the amenities at both Secrets and the Sunscape Sabor. The grounds were beautiful and well maintained. Food was exceptional. Mosquitos wee horrid but you manageable with bug spray. Loved that they activities and events throughout the day. Would definitely come back but for a longer stay.

5 Starz
0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: OC CA
Age: 45-54
Travel: 3-6 trips/year

October 19, 2019
Dirty and in poor condition

By far the worst hotel stay of my life. Broken windows, leaky ceilings, filthy rooms, a front desk that could care less, especially Paolo. We took our friends and I was embarrassed to have them stay here. I spent half the trip apologizing and showing them the pictures that a much nicer than reality. They refused to upgrade us or move us to a different hotel. Tried contacting cheap Caribbean, they said they would find something and let us know. No response yet. DO NOT STAY HERE! The snorkeling and the reef are the only positives.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 2
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
1.0
User Image

From: Kimball mi
Age: 35-44
Travel: 1-2 trips/year

Room Information

Sunscape Sabor Cozumel features 218 spacious guest rooms and suites located throughout the resort. Accommodations offer both garden and ocean views. Each guest room and suite boasts a private, furnished balcony or terrace, the perfect spot to relax. Guests will enjoy the upscale amenities, including the LCD Satellite TV, daily maid service and more.

Room Details

Deluxe Tropical View
Hotel/Studio Unit Details

Suite Tropical View
Hotel/Studio Unit Details

Junior Suite Tropical View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Suite Ocean View
Hotel/Studio Unit Details

Honeymoon Jr. Suite With Jacuzzi
Hotel/Studio Unit Details

Deluxe Ocean Front
Hotel/Studio Unit Details

What's to Love

Red carpet check-in at Sunscape Sabor Cozumel along with chocolate chip cookies to nibble on.

Snorkeling in the magical, electrically colorful Mesoamerican Barrier Reef, the second largest in the world.

You can go scuba diving at one of the 28 major dive sites at this epic barrier reef.

Kids get a passport that will kick off a scavenger hunt (read: keeps them occupied so you can chill).

Spa tubs that are on your terrace or balcony that overlook turquoise water, tropical gardens, or a pool. Swoon.

Water sports even include Hobie cat rental (Woo Hoo!)

 

What We'd Change

While the resort can get a little busy, it's great to know that the beautiful scenery, wonderful amenities and accommodating staff at Sunscape Sabor Cozumel are in such demand!

 

Why You Should Go

It's only 20 minutes to the airport so your epic vacay will start in no time.

You can upgrade to the Secrets side of the resort if you're traveling kid-free and indulge in their swim-up rooms.

Mayan ruins and Punta Sur, a National Ecological Park, are just a short hop away.

You can golf nearby at the Cozumel Country Club. Fore!

Horseback riding (Yeehaw!), ATV rides and deep sea fishing are available nearby.

Available Amenities

  • Tour Assistance
  • Beach
  • Beach Bar
  • Volleyball
  • Cable/Satellite TV
  • Children's Activities
  • Concierge Services
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Scuba Diving ($)
  • Ping Pong
  • 4 Restaurants
  • 3 Bars/Lounges
  • Snack Bar
  • Theater
  • Massage/Spa Treatments ($)
  • Snorkeling ($)
  • Wedding Services ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Flat Screen Television
  • Alarm Clock/Radio
  • Outdoor Pool
  • Dive Shop ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Beach
  • Coral Reef
  • Deep-Sea Fishing
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Scuba Diving
  • Shopping
  • Snorkeling

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Sunscape Sabor Cozumel

Carretera Costera Sur Km12.9 Zona Hotel

52-998-287-5901

Hotel Description

Sunscape Sabor Cozumel: Where an Epic Coral Reef Means Epic Family Fun

Imagine: you and your kids getting the royal treatment as you check in at Sunscape Sabor on the red carpet while nibbling on chocolate chip cookies, then setting off to swim with electrically colorful, exotic fish at the world's second largest barrier reef.

This epic beach getaway is waiting for you.

At Sunscape Resorts & Spas, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Sabor are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites with dreamy views.
  • Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Melting stress away with crazy soothing spa treatments.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Enjoying family entertainment that won't make grandma blush.
  • Cutting loose with dozens of land and water activities.
  • And so much more that won't fit into this bulleted list.

DINING

Are you in the mood for authentic Mexican or Italian cuisine with all your favorites still included? Or are your taste buds calling for laid back pizza and traditional pasta dishes? All these places are beach casual and kid-friendly, so you can kick it without a care in the world.

Portofino
Type: Italian, buffet
Hours: Daily
Description: Open as a buffet restaurant for breakfast and lunch.
Dress code: Casual elegance. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

Sunny Side Grill
Type: Grill
Hours: Lunch, 11am-5pm; Dinner, 7pm-11pm; Late Night Bites, 11pm-7am
Description: Open for lunch, dinner and late night snacks, this seaside grill offers a variety of grilled specialties.
Dress code: Casual. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts for men, and women must wear a wrap or cover-up over bathing suits.

El Patio
Type: Mexican
Hours: Dinner
Description: Dine on authentic Mexican cuisine with dedication to traditional favorites.
Dress code: Casual elegance. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

Da Mario
Type: Italian pizzeria
Hours: Daily
Description: Dine on traditional Italian pizzeria serving pizza and traditional pasta dishes.
Dress code: Casual elegance. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

All hours are subject to change.



BARS/NIGHTLIFE

You've got three hot spots to get your drink on - a casual beach bar and an ocean-front locale that each includes soft drinks and natural fruits juices for your young ones. There's also a music lounge for late-night revelry. For an Unlimited-Fun® beach vacay, they've got it all.

Tortuga
Beach Bar. Open daily.

Coconuts
Ocean-front beach bar. Open daily.

Starboard Lobby Bar
Delicious cocktails and ocean views. Open daily.



BEACHES AND POOLS

Dive into (or lay by) three awesome pools, one of which is a scuba diving clinic, should you have the desire to descend into the deep. The pearly, white beach and baby blue waters are just a few steps away from the resort. No matter what you choose, you'll be loving life.

SPORTS/ACTIVITIES

Water

  • Aqua aerobics
  • Water volleyball
  • Hobie Cats
  • Kayaks
  • Snorkeling

Available for an additional charge:

  • Scuba diving

Land

  • Fitness
  • Yoga
  • Ping pong
  • Beach volleyball

Golf
Golf is available at the nearby Cozumel Country Club.



INTERNET

Sunscape Sabor Cozumel Resort offers Wi-Fi in guest rooms for an additional cost.

SPA SERVICES

Spa by Pevonia offers guests a full-service spa.
  • Massages
  • Facials
  • Body treatments


WEDDING/HONEYMOON

Sunscape Sabor Cozumel makes for an ideal location to say "I do", with the white sands and sparkling ocean waters as your backdrop. Choose from several wedding and honeymoon packages to make your day unforgettable. Please contact the front desk directly for information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-10pm.
  • Sandcastle competitions
  • Arts and crafts
  • Movie nights
  • Theater
  • Playground


ADDITIONAL INFORMATION

Location
Sunscape Sabor Cozumel is located 20 minutes (10.5 miles) from Cozumel International Airport (CZM). Distance from Cancun International Airport (CUN) is approximately 1 hour 30 minutes (combined land and boat travel).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for arrivals Dec 26-31.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deluxe Tropical View
- or -
Choose a Vacation Package
and Save More!
$50-$150 Instant Savings More
5 days, 4 nights
Travel Dates 11/15 - 12/21
Starting at $799 was $1259
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
$50-$150 Instant Savings More
5 days, 4 nights
Travel Dates 1/1 - 4/11
Starting at $859 was $1599
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST