What We Love

  • Palancar Reef is located nearby and is considered one of the top five dive spots in the world.
  • The kids are going to think you're the best when they see the pirate-themed waterpark.
  • Splurge on a night dive and explore the bio-luminescent plankton swirling all around you.

Things to Know

  • The resort is only 40 minutes from the airport. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • You're definitely in a diver's paradise, plus you can snorkel, kayak, sail, or book a deep-sea fishing excursion.

Resort Details

There's no shortage of outstanding global cuisine and bars here.
OnSite Dining
  • Various Lounges/Bars
    Disco bar (adults only)
    Sports bar
    Snack bar
    Wet bar (swim-up)
    Beach bar
  • Various Restaurants

    Topaz - Continental breakfast and breakfast buffet. Dinner buffet with theme nights.

    Snack Restaurant/Bar - Lunch buffet. 
    Cielito Lindo - A la carte Mexican cuisine. 

    Fuji - A la carte Asian cuisine.

    O Sole Mia - A la carte Italian cuisine.

A 24-hour front desk, daily housekeeping, and laundry services are a few of the great amenities!
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wi-Fi
On-Site Wedding Services
  • True love begins at Allegro Cozumel.
    With your head in the clouds and your toes in the sand, Allegro Cozumel offers the perfect backdrop for your very special day. With a breathtaking location along private San Francisco beach and natural eco-preserve, and all-inclusive amenities and personalized service, this is the perfect scenery for a picturesque wedding occasion. The Allegro Cozumel even offers the unique feature of “underwater SCUBA” weddings.

    Please contact the hotel directly for more information.

† Fees may apply

Enjoy a wide variety of land and water-based sports and activities!
On-Site Recreation
  • Children's pool
    There is 1 children's pool that is a pirate-themed water park
  • Children's program, onsite
    Kids Club with supervised activities (ages 4-12).
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports †
    Other available features and services that can be added to the all-inclusive plan: 
    - Excursions to the Palancar Dive Center.
    - SCUBA diving. 
    - Deep-sea fishing.
    - Golf.
    - Motorized water sports.
    - Car and scooter rentals.
  • Non-Motorized Water Sports
    The all-inclusive plan includes a variety of sports and activities, such as:
    - Basketball.  
    - Beach soccer.
    - Billiards.
    - Boogie boarding.
    - Darts. 
    - Kayaking. 
    - Sailing.
    - SCUBA classes. 
    - Snorkeling.
    - Table tennis.
    - Tennis. 
    - Volleyball.
    - Windsurfing.
  • Pool
    The Allegro Cozumel resort hosts four pools, including one for relaxing, one for activities, one exclusively used for Ultimate Dive Experience guests, and one just for kids. Swim-up bars are available in pools open to adults. 
  • Sauna
  • Spa †
  • Tennis court
    There are 3 well-lit tennis courts on-site.
On-Site Attraction
  • On-site Entertainment
    The hotel features different evening activities such as guest participation activities, Las Vegas style shows, Mexican and lounge nights.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9901 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst experience ever

    Absolutely worst place I have ever stayed. Staff Is rude and unhelpful. The food is awful! I stayed 2 nights and booked another place even though I could not get a refund. I rather she'll out more money than have a miserable stay. Beware before you book. There are way better places to stay and enjoy.

    Jul 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    WE LOVE ALLEGRO STAFF

    Diego Marin, Jd, David, Raul are so awesome we love them with all our hearts!!! THEY are the reason we would come back. The food was good but the dining service was ok. We had bugs in our room though sadly, but they did come and spray.

    Jul 05, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    This place was terrible, looking at you, management.

    Unfortunately, this place gave such a bad impression of Mexico, hard to know if we will go back. Management; Management was atrocious. They failed to provide hospitality, to a visit that is suppose to be all inclusive. Pro-tip, likely scam. We booked through a 3rd party website. They claimed to have not received payment, however the booking agency confirmed it was paid for, but the resort claimed it was “unpaid.” It was convenient for the scam artists they are, that they wanted to charge our party in total (for 4 couples) around 8000/10000 dollars ahead of time, because they failed to receive the payment. To confirm, the booking agency had already paid, and they disputed saying it wasn’t paid, so they held an additional amount in addition to already receiving the funds from the booking agency. They offered us such a slap-in-the face as soon as we got there, they were not accommodating, they were not willing to work on the solution, so my mother in law spent the vacation on the phone, due to their lack of wanting to make the experience good, for their guests. Disappointing. I guess if you book there- make sure you have an extra couple grand per couple, to go as more than likely, they will to let you know that your booking company hasn’t paid. Management; 0/5 stars. (Bonus, if you can speak Spanish like our family member does, you will hear them talk bad about you, in front of you)! What a delightful experience. Rooms; rooms smelt like mold, rooms were not the cleanest. They also failed to provide hot water during part of our stay, without making anyone aware and we had to call to sort this out, and we were provided information that it will be fixed in 20 mins, well that took all night. Cleaning service was very accommodating. Rooms 2/5 stars. Cleaning service 43/5. Food; Only good food was breakfast, (because I got it made to order), otherwise prepare yourself to have a qati around your food, and flies swarming it. I’m curious of the standards they have for food service, because none of this is considered acceptable in USA, or anywhere around the world, for that matter. Food lacked flavor, food lacked variety, food lacked overall. Food; 0/5stars. (If you go across the road to iguanas, you’ll have a WAY better food experience). Beach; The beach had people’s old plates all over It, along with their trash, it is yes on the people, however a good resort would work to keep its grounds clean, they failed to do this for us. 0/5 stars. Drinks; The best thing was the drinking to forget about how terrible this resort was set up and maintained. Bartenders/servers do work to keep your drinks maintained. My opinion is if the front desk had half of the hospitality our bartenders/servers had, they could have made our experience better. 4/5 stars. Miscellaneous. We had a ‘carnaval’ event 5/5stars. Lounge/club: 2/5 stars. Hibachi: 3/5 stars Unfortunately, if this is your first trip to Mexico, I wouldn’t touch this place with a 10 foot pole. They have led by example, why people don’t trust foreign entities to handle their accommodations abroad. They were not only not accommodating, but unfortunately, the front desk loved to see us pay another multiple grand to experience this, as they were heard talking about us, in front of us. Upon check out (I recommend anyone grab a photo of all information provided to them, and receipts) as they claimed we hadn’t paid our share. Keep in mind I had proof of the hold they did (since they wanted to charge us multiple grand), THEY released the hold, and upon check out refused to let my in-laws leave as they still hadn’t received payment. Similarly, another couple that went with, had a receipt with the hold they did, with a forged signature of them. (They didn’t sign this, they were unaware of it) she was working to take a picture of it upon checkout, and they said she can’t take a picture, well she did and thankfully banking in America will retract fraudulent charges. Since they claimed my in-laws didn’t pay, they charged them … AGAIN, after calling a resort cop (lol, guy was a joke) and conspiring with a taxi company, to not let us leave forcing my in-laws to yet again, pay another amount. Trust the bad reviews. Don’t trust the management. scam scam scam.

    Jul 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cozumel 2025

    My brother and I stayed for two weeks as our base of operations for a scuba diving trip. We are very grateful for the hospitality, kindness, good food, amazing service, comfortable rooms, affordability, and all of the staff going the extra mile to ensure that people have a comfortable and fun stay. Also, the rooms and bedding were incredibly comfortable, and the air conditioning was very welcome.Huge thanks to all of the staff at Allegro for a wonderful time in Cozumel and for sharing your country with us.

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great value for price!

    The rooms were nice and cool. They were cleaned and beds made up daily. The grounds were clean and people out working on the grounds including house keepers were cordial. The food was decent and at times was very good. They only thing I can say about the food is that there was not a big variety. The waiting staff was hit and miss. Some were very polite and attentive but some were not very friendly. Over all we had a good experience. The beach was nice and daily activities were fun and entertaining. The shows were ok but would have to rate by night. First night band was great. Second night dancers were really good and Mexican night dances were great also ok Ku one or 2 of the nights entertainment was not so good. For price to value ratio I believe it met expectations.

    Jul 04, 2025
Hotel Advisories
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 79.2 MXN (approx. $4.24) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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