Temptation Cancun Resort

Its a very nice resort. Everything is well maintained. All the employees did their best to make sure you have a good time and have everything you need. It is definitely a party resort so if you like to go to bed early I wouldn't recommend it. Even if your room is away from the main bar the hall ways echo so a loud drunk becomes even louder and your door doesn't block out much of the noise. They are quick with your drinks and the bar tenders make them very well. As for the food I found it so so. It was good but nothing to write home about. To me the buffet is small for a resort this size. If your there for a long stay your going to be eating the same thing for breakfast every morning. Over all its a very nice resort if you want a party atmosphere.

The Pool: we arrived in Mid-November and the pool water was freezing. Would be nice to have a heated pool. On a 7 day trip, we didn't fully get into the pool once. For reference, we spend the vast majority of our time in the pool on most vacations, so we were let down with this. By mid afternoon, when the sun is the hottest, the pool is shaded so that was also disappointing. The "hot tubs" definitely weren't hot. They were warm tubs, at best, at maybe 80 degrees (most hot tubs are atleast 95 degrees). Even the rooftop hot tubs weren't hot. We figured since there was a cost for this for non-tower guests, that these would be perfect. They were not. I would definitely not pay the money, if you're not a tower guest, to use this rooftop. If you want some quiet time, just go to the quiet pool for free. Our room: we couldn't figure out how to use our thermostat... or it was just broken. We keep our home at 70 degrees, but 70 degrees was freezing... almost unbearable. We maxed it out at like 88 degrees before we were finally comfortable which is odd. We had 1 issue with hot water and the toilet clogged several times. The shower water was very inconsistent... it would randomly shoot up to a very hot temperature without us adjusting the dial. Food/serivce: Food was just okay. We liked the asian restaurant quite a bit, so I'd recommend that. Otherwise, we ate offsite a few times because the food and service were just okay. The service left a little bit to be desired. We would ALWAYS tip for every drink, which usually gets us great service at all other vacations, but for some reason, the bar tenders weren't motivated by tips. There were several times we'd wait 10+ minutes for a drink at the bars.

It's not all inclusive unless you pay for their 'premier club", which is basically a time share that you can't .sell. Also, I don't know how many times I've been told that our experience is in part due to buying through cheapcarribean.com. Apparently they prefer you buy through their site and give you crap for buying from other sites like cheapcarribean.com. We didn't get nearly half what cheapcarribean.com said we would. We did not get the room we paid for. A dozen other rooms could look at our bed from their porch and we did not have an ocean view. Again we were told that it was because we bought from cheapcarribean.com Asked why they allow cheapcarribean.com to sell reservations if it results in such an experience. Nobody knew. Don't bother coming here. We've been to about a dozen all inclusive resorts in Cancun and this is by far the worst experience.

Overall Experience: I'll start by saying that we've been to Cancun, Cozumel, Riviera Maya, and Puerto Vallarta at least twenty times. Mexico is one of our favorite spots on the globe. This is by far the biggest party vibe of any resort we've visited. A decent portion of the guests we encountered participate in an alternative lifestyle. That said, everyone was very respectful and the staff does a great job of keeping the guests safe. If you're into that, this is a great spot. If not, it's still a pretty good spot because nobody was pushy. The guests range from the late 20s to the late 60s. Mostly 30-45. Most people are there as a couple but of the singles, there were more men than women. If you need quiet to sleep, bring earplugs and noise-canceling headphones. The parties go all night and the subwoofers don't stop until around 5 AM... Then they crank back up around 9 AM. Pro Tip: Tip everyone you see. $1 for a drink (or a round of drinks) and $2-3 for a meal. Tip the crew cleaning your room and the guy sweeping the deck. A few bucks go a long way for these folks. We usually end up tipping around $150US for the whole week and not only do the staff appreciate the extra few $$, but the service is always a little bit better when they know they're appreciated. The majority of guests don't tip but if you can afford to, it makes the world a little better place. Guestroom: We were in the Bash Tower which is now 2 years old (I think). AC works well if you crank it up and leave the balcony door closed. Good shower. The bed is comfortable and they give you plenty of pillows. The TV is decent with a large selection of channels including Spanish and English. The cleaning staff did an amazing job. Unfortunately, unless you upgrade to a suite, there is no bar in the room. Only a small refrigerator with water, soda and a couple of beers that don't get refreshed unless you ask. It's probably worth the upgrade to Bash Tower for the view, free room service and newer space. We brought some wine for the room because Mexican wine isn't our favorite and US or European wine can be quite expensive and hard to come by in Mexico. Pool: Party. Party. Party. Very loud. Mostly topless. Not enough bartenders or waiters so when it's busy, you'll go a while with an empty glass. The activities are hilarious. The 'playmakers' do a great job of keeping everyone engaged. Beach: The beach is small and flanked by docks with many boats. It’s far enough north that the seaweed isn’t as bad as Riviera Maya or Playa. Very few people are on the beach at this resort. Food: The food at this resort is in the top 30% of high-end resorts with a few exceptions. Avoid 'She' which was some of the worst food I've ever eaten. I mean shockingly bad. Hibachi was just okay but the rest of the Asian menu was great. Everything else including the Mexican, Italian, and buffets were all excellent. Meats and cheeses are slightly different in Mexico than in the US, Canada, and Europe so a good steak is pretty much out of the question. Burgers were pretty good and the chicken wings were good. Soups were really good. Room service food was great. All portions at this resort are larger than average. Bars: This was one of our biggest disappointments. We choose high-end, expensive resorts and always avoid rail liquor. If you want top-shelf here, you have to join their Premier club. For the uninitiated, this is a loyalty club (similar to a time-share but not really) where you pay a lot of money upfront for access to future discounted rooms and upgrades. This 60-120 minute presentation is optional and they offer gifts, discounts or other incentives if you attend. Most resorts in Mexico do this but you can almost always opt-out. If you choose to buy Temptation’s version of this, you can have the good liquor, otherwise, it's Cuervo gold and Sky vodka for you. Most of the bartenders were fine but a few got rude when I stopped them from pouring unmarked rail liquor and asked for the brands I just mentioned. Beers include XX, Tecate and Coors light - all in cans. Entertainment: As mentioned, the activities around the pool all day are entertaining and can be very funny at times. The after-hours 'Themed Nights' are very well-done. It’s obvious that this resort puts a lot of effort and expense into these parties. Entertainers and the DJ are very good. These are full production and quite impressive. They have plenty of bartenders and servers during these so you don't have to wait long for a drink. They even have a grill set up so you can grab late-night snacks. As mentioned, the music is loud. The first few nights, it was too loud but they brought in new speakers and it sounds way, way better without making your ears ring. It appears that they are in the middle of a technology upgrade to include lights, video and new speakers. You can really feel the bass and the whole place is full of energy. The only real downside to the late-night parties is when it rains. They move the entire party into the lobby which is way too small to accommodate. It would be much better if they had some kind of cover outside because that space is perfect for these. Summary: Temptation is a nice resort. Not huge at less than 500 rooms so it’s easy to get around. When it rains, they deal with drainage issues pretty much across the entire property. They do a good job of constantly working with squeegees, rugs, and towels but things still get slick. The location is good and it’s close to the airport, clubs, and markets. The staff is nice and professional. Almost all the staff we encountered spoke clear English. There are plenty of restaurants to choose from and even when the hotel was full capacity, we seldom had to wait. The resort isn’t ‘scammy’ like a few other all-inclusive resorts we’ve visited in the past. They didn’t push to sell extras the whole time and there were no weird charges on our credit card after we left. The management seems to understand they’re clientele and it shows. If you’re easily offended, are looking for peace and quiet or otherwise opposed to witnessing how others might choose to live their life, this resort is probably not for you. If you’re open-minded and looking for fun ranging from club style parties to full-blown alternative lifestyle, this spot is for you. But, you certainly don’t have to be swingers to enjoy your trip. Just sit back and watch the show.