What We Love
- There are tons of fun activities to enjoy during your stay, including wine tastings, mixology classes, dance lessons, yoga and more.
- Enjoy live musical performances, theme nights and beach parties during your stay.
- The resort's Turtle Release Program occurs from July through December.
Things to Know
- This resort is located just 20 minutes from Cancun International Airport and is available to adult guests only,
- 24-hour room service is available for when those inevitable snack cravings hit.
Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
•12 multifunctional indoor massage Spa Suites (massage, facial and corporal treatments)
•2 massage Spa Suites for couples and brides
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18668 reviews
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Jul 12, 2025Family vacation
The Resort was awesome, very clean, great food and drinks the staff was amazing, especially our morning crew, Cesar, Manolo, Luis, Jeovani! Everyone was friendly, polite and always had a smile. We will definitely go back!
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Jul 11, 2025Not the best Hyatt experience
Hurry up and wait at checkin.... food was mediocre at best ... people saving lounger at pool, staff not interested in removing items after 2 hours....
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Jul 11, 2025
Relaxing all inclusive adult vacation
Such a great experience for our first all inclusive adult vacation. The spa was perfect and very relaxing. The room service was exceptional, all the way down to the turn down services. Our housekeepers kept us extremely comfortable.
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Jul 11, 2025
couples vacation before back to work
the resort is clean & beautiful staff is exceptional with customer service I don't believe it worth purchasing the preferred club package -there's not too many offers it covers & not worth the additional price (for example there's no section on the beach for the preferred club members & 2nd for dinner there's no additional privileges (you are like everyone else first come first serve)
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Jul 11, 2025
Dream trip to Secrets the Vine Cancún
We are a lesbian couple who stayed July 2-9th for our anniversary. We travel to a UVC destination for our anniversary every year if we can. It was the second time coming to this resort. We went 3 years ago before it was owned by Hyatt and I only noticed a couple of differences (that I will mention later). The staff was amazing and pampering and friendly as usual with Secrets. These were our favorites: Alejandra -housekeeping Ariel -room service - friendly Luis- preferred bar & coffee making :) - super friendly , makes an excellent iced coffee and made and effort to get to know us Javier- bar- great martini and memory of our wine preferences Ulises- sommelier for wine tastings and romantic dinner- super knowledgeable with wine Carlos -concierge - very attentive and helpful with recommendations and other needs Benjamin -preferred pool- always helpful with chairs and umbrellas and knowledge of other things the resort offered We booked a preferred club deluxe ocean view and they upgraded us to preferred club ocean view juniors suite. It was spacious and the room was immaculately clean & always well stocked with everything we needed. The air conditioning was always cool too. They gave us a complimentary bottle of sparkling wine on ice in our room, which is always a nice touch for our anniversary. The staff truly gets to know you while you are there and they make you feel at home! They remember your drink order and make conversation which makes the experience top notch! We also loved doing the daily wine tastings because it was so informative! The preferred pool was clean and nice and cool everyday and the other pools were fun with entertainment daily. It was hard to find a chair at the other pools at times. Food in the preferred lounge is clutch for a nibble between meals. Food in the Italian restaurant was amazing! We paid for a nicer bottle of wine and had a table with a beautiful view, which was worth the extra wine charge. Cesar helped us with that part- ask for him! Ok so the difference in having Hyatt ownership: we felt like we should have been offered some other perks since we paid for the nicer wine at dinner and that didn’t happen. We are more used to being pampered or offered extra special things as preferred UVC members and it seemed like that was different this time. Another thing we noticed is the food isn’t as good as it was in past experiences… it just felt like they might be trying to cut corners here and there. I noticed the waterfall was never turned on in the pool too. Not sure if that’s due to new owners or not. Also no free hydrotherapy like we usually get as preferred members. Again these are minute complaints (if I’d even describe them as complaints) and we still truly enjoyed ourselves! We would return!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.