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Seadust Cancun Family Resort

Mexico - Cancun

Our Rating

4 Nights with Air from $619 All-Inclusive
Info Customer Reviews Questions & Answers

The family is going to love you for this vacay experience because Seadust Cancun is all about family-fun activities.

Customer Rating 51 Reviews
Value
 
3.9
Service
 
4.1
Beaches & Pools
 
3.9
Dining Options
 
3.6
Room Comfort
 
3.7
3.8 out of 5
"best vacations ever the food the service the room was incredible! Cant see any negatives at all will come back yearly this the best hotel you can stay. Becareful with the time share guy at the entrance..." – Aby777
43 out of 60 (72%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.9
Service
 
4.1
Beaches & Pools
 
3.9
Dining Options
 
3.6
Room Comfort
 
3.7
3.8 out of 5
"best vacations ever the food the service the room was incredible! Cant see any negatives at all will come back yearly this the best hotel you can stay. Becareful with the time share guy at the entrance..." – Aby777
43 out of 60 (72%) customers would recommend this product to a friend.
view from our room. Garbage dump and A/C unit both boys enjoying the water Pool Area my daughter enjoying the beach King Bed in Family Room
All Customer Reviews
1-4 of 51 reviews. Sort by
August 21, 2019
Family Vaca

The Seadust resort was average but clean and friendly staff. Very hot and sticky inside the resort except for in the lobby. Rooms were comfy and AC/showers worked well except for last day...kids shower/water did not. Would recommend to families with younger children. If you like to eat a variety of foods and looking to party this isn’t the place, The buffets were the same throughout. They do have an adult pool/swim up bar but closes at 10!??? All in all it was a great family trip but we probably will not revisit this resort.


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Overall Rating: 4
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: NY
Age: 45-54
Travel: 1-2 trips/year

July 30, 2019
Good resort for families!

Pros: * Great customer service * Good drinks * Decent food at the restaurants * Buffet is fantastic and has a variate of foods for adults and kids * No reservation needed for restaurants * Kids club * Pharmacy on site * Babysitting service available for $20 an hour (didn’t use this service) * Laundry services available for a fee. * Safe for teens to be hanging alone * Close to the airport * Activities for the whole family Seadust -including but not limited to Waterpolo, water exercising, rock wall climbing, volleyball, guess the song name, mini golfing, and many more. * Very affordable place to stay. * Drinks are really good. * Pools were clean and maintained. * ARMANDO is the best waiter by the pool area. Always nice, friendly, and happy to help. * Jorge at the buffet area was great. Always ran to get us drinks and the baby’s high chair. * The cleaning guy (forgot his name) was great... always replaced our towels even when we didn’t request service for your room, which I pretty much didn’t. * Starbucks lady was super nice and always provided us with hot milk for the baby. * We always felt safe. * We never had to wait for an elevator more than 2 minutes. CONS: * The concierges are always trying to sign you up for a meeting, which is 90 minutes long and your whole family (including all kids) need to be present. They will ask you everyday to attend the sales meeting. * Pirate ship for little kids is only open from 9-10 and from 1-4. * The AC works but it isn’t great. * Seaweed was a major issue and they charge you a fee. * The walk to the little kids area is through a long and hot hallway but gets your toddler tired for sure. Tips for when you go: * Bring change to tip -people work extremely hard and they really do appreciate/need the tips. We brought a couple of hundred dollars in change to give out and we got really good quality service. * Do NOT book the meeting, unless you are trying to sign up for a access to sales in vacations. It is NOT a timeshare but it is a sales breakfast. * Cancun is hot and humid. Yes the AC should be top of the line but it isn’t. * We never had to wait for an elevator more than 2 minutes. If you do, take a different one, there are plenty.

Good resort for families! Good resort for families!
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Oakland, CA
Age: 35-44
Travel: 1-2 trips/year

July 9, 2019
Had a blast!!!

This was our favorite resort so far in Mexico. We have been to 6 others all across the country. Everything was wonderful, clean, entertaining, and every single person was ways in a good mood and smiling. Arlet was our waitress at the pool and she made our time there amazing. She was so friendly, funny, and always made us smile when we saw her. Jashua was great on the entertainment crew. He had our kids so excited to do each and every activity. When we left he told us "I am really gonna miss Logan and Bree" he remembered their names out of the hundred they see weekly. Emilio was the bartender and he knew our drinks by day 1, he always made us smile and was a pleasure to be around. We will definitely be returning.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Pennsylvania
Age: 35-44
Travel: 1-2 trips/year

July 3, 2019
Ehh

Seadust wasn't great. Food was ok. Open air hotel was too hot. Not enough elevators, there was always a wait. More run down than I thought. Perk was the staff was amazing!


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Overall Rating: 2
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Ohio
Age: 25-34

Room Information

All 505 suites have a private furnished balcony with views of either the ocean or lagoon, 50" HD Smart TV, in-room electronic safe, a mini bar and 24-hour room service. The Club, Sunset and Ocean Suites include a bottle of sparkling wine and fruit basket upon arrival, bathrobe, slippers, daily restocked mini bar, a la carte breakfast in the Atlantis restaurant and in-suite gourmet dinner (adults only).

Room Details

Luxury Suite
Hotel/Studio Unit Details

Family Suite
Hotel/Studio Unit Details

Club Suite
Hotel/Studio Unit Details

Sunset Suite
Hotel/Studio Unit Details

Ocean Front Suite
Hotel/Studio Unit Details

What's to Love

A completely refurbished, all-inclusive resort with tons of entertainment for all ages! Just a quick 10-minute ride from Cancun International Airport and you're already in paradise!

A variety of cuisines from Italian to Mexican to Mediterranean at any of the resort's 11 on-site restaurants.

Treasure Island Waterpark, a 20 ft climbing wall, mini golf and a 245 ft zipline are huge hits with the kids.

An adult's-only section featuring the best day and night-time entertainment like the exclusive adults-only pool, jacuzzi, theater and 10 bars to choose from!

Onsite professional certified sitters to watch the kiddos for your much needed parent's night out.

 

What We'd Change

The resort is full of family-friendly fun, so if you're looking for a serene resort, this one may not be for you.
 

Why You Should Go

Seadust Cancun is in the heart of Cancun's Hotel Zone, and just 5 minutes from all of the destination's most popular entertainment!

Seadust Elegance Spa is ready to pamper you with manicures, facials and pedicures.

Hop on the shuttle to AquaWorld where you can kayak, scuba and ride the waves.

Miles of gorgeous, pristine beach - thanks to the resort's daily beach cleaning team!

Enjoy the ultimate family vacation experience with endless entertainment and the tastiest selection of food and drinks.

Available Amenities

  • Beach
  • Volleyball
  • Cable/Satellite TV
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Whirlpool/Hot Tub
  • Scuba Diving ($)
  • Basketball
  • Spa Services ($)
  • 10 Bars/Lounges
  • 11 Restaurants
  • Conference Facilities ($)
  • 24 Hour Room Service
  • Watersports Center ($)
  • Tennis Courts
  • Fitness Center
  • Tour and Island Information
  • Car Rental Available ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dive Shop(s)
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Seadust Cancun Family Resort

Blvd. Kukulcan Km 17, 77500 Cancun, Q.R., Mexico

011-52 998 287 1400

Hotel Description

Seadust Cancun Family Resort: All-Inclusive Everything in the Heart of Cancun

The family is going to love you for this vacay experience because Seadust Cancun is all about family-fun activities. Not only is the Treasure Island themed waterpark at the resort going to win you big points, but the activities are endless. Xbox, pool table, bingo, sport courts, mini golf, tennis, a 20 ft rock climbing wall and a 245 ft zipline are just a few of the fun times ahead for you and the family. And to top off this beachy haven, you're on the white sandy shores in Cancun with blue shimmering pools that cascade toward the sea and all the cocktails (and food) you care to devour. Time to make this beach vacay dream come true.

DINING

Food Gallery
Type: International
Hours: Breakfast, lunch and dinner
Description: Eleven different food stations, offering a variety of cuisines.

Atlantis
Type: Breakfast
Hours: Breakfast
Description: A la carte breakfast for our guests staying in our Club Rooms and Suites.

Deli Manhattan
Type: Deli
Hours: Open lunch and dinner
Description: A la carte lunch, dinner and mid-night snacks.

Big Ben
Type: Steakhouse
Hours: Breakfast
Description: A la carte breakfast for our guests staying in our Club Rooms and Suites.

La Maison de Michelle
Type: French
Hours: Dinner
Description: A la carte French specialties for adults-only.

Maguey
Type: Mexican
Hours: Dinner
Description: A la carte Mexican specialties.

Lighthouse
Type: Italian
Hours: Dinner
Description: Italian cuisine inspired in the Mediterranean with Pasta and Seafood buffet.

Samurai
Type: Japanese
Hours: Lunch and Dinner
Description: Traditional Japanese a la carte and Teppanyake.

Waves
Type: Snacks
Hours: Open daily
Description: Snacks by the pool.

Carrusel
Type: Kids Buffet
Hours: Open daily
Description: Kids buffet set-up by the pool.

Hours are subject to change.



BARS/NIGHTLIFE

Midway Bar
Open daily.

Squalo
Open daily.

Splash
Open daily.

Lobby Bar
Open daily.

Touchdown
Open daily.

Karoke
Open daily.

Club Caribe
Open daily. (adults-only)

Playroom
Open daily.

Le Vin et Le Fromage
Open daily.

Fun Casino
Open daily. (adults-only)



BEACHES AND POOLS

The white sandy beaches are the perfect to soak up all that sun, but here you'll also have a Treasure Island waterpark, an infinity pool and an adults-only pool.

SPORTS/ACTIVITIES

Water

  • Swimming
  • Kayaks
  • Snorkeling
  • Boogie Boards

Land

  • Fitness
  • Tennis
  • Ping Pong
  • Bingo
  • Volleyball
  • Climbing Wall
  • Mini Golf
  • Zipline
  • Tennis
  • Sport court



INTERNET

Complimentary WiFi is available throughout the resort.

SPA SERVICES

Seadust Elegance Spa offers a pampering menu featuring manicures, pedicures, facials, salon treatments and much more.

WEDDING SERVICES

Seadust Cancun will take care of all the details of your special day. Please contact the resort directly for more information.

CHILD CARE

The kid's club offers activities and games for the kids. You can also hire a babysitter for an additional charge.

ADDITIONAL INFORMATION

Location
Seadust Cancun is located 10 minutes from Cancun International Airport.

Check In/Check Out
Check-in: 3pm. Check-out: 12pm.

A Valid Credit Card may be required upon check-in for possible incidentals not included in your hotel reservation. You must be at least 18 years old to check-in.

Sanitation Tax
Effective March 1, 2019, guests are required to pay a sanitation tax of $25.35 Mexican pesos per room, per night (approx. $1.33 USD), designated for environmental purposes.Please be mindful of the fluctuation of exchange rates, as this exact dollar amount may vary.

Resort Update
Please note, the Cancun Queen Lagoon Cruise tour that was being offered when booking the following suite room types (Club Suite, Sunset Suite, Ocean Front Suite) has been suspended. In the case of previously confirmed cruise reservations, other related tour services will be offered.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 11/15 - 12/17
Starting at $619 was $1259
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
4 days, 3 nights
Travel Dates 12/22 - 1/1
Starting at $1189 was $2129
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 1/2 - 4/4
Starting at $779 was $1419
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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