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At this palm-fringed seaside slice of heaven, you'll find an off-the-charts beach vacay with everything you want. And th
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At this palm-fringed seaside slice of heaven, you'll find an off-the-charts beach vacay with everything you want. And then some. Unlimited drinks that flow freely and often. Glorious, taste bud-slaying grub. RiuLand for your little ones, which gives you more time for that necessary beach therapy. And of course, water sports, lots of 'em, that refresh body and soul. It's a dream escape waiting to happen. All we need is you.
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"We took our 19 yr old daughter and her BF as a "good job" reward for their hard work this past year @ college & working. Only wish it was longer than 5 days. Everything was great and worked out to a te..." – Georg
477 out of 522 (91%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.5
Service
4.7
Beaches & Pools
4.5
Dining Options
4.3
Room Comfort
4.5
"We took our 19 yr old daughter and her BF as a "good job" reward for their hard work this past year @ college & working. Only wish it was longer than 5 days. Everything was great and worked out to a te..." – Georg
477 out of 522 (91%) customers would recommend this product to a friend.
All Customer Reviews
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November 11, 2019
HORRIBLE!!!! STAY AWAY PLEASEEEEEEEEEEE
THE WORST EXPERIENCE I EVER HAD!!!!! I booked this vacation as a birthday gift for my boyfriend. Check-in was a breeze, I got us the Suite-Jacuzzi room which was nice but had its cons.
CONS IN THE SUITE:
1. The TV had a Netflix option which we thought was pretty cool since 90% of their channels were in Spanish. When we went to set it up and sign in, we had many difficulties, so we call the front desk. He told us the TV wasn't compatible.. basically saying it was just for show.
2. Housekeeping only gave us 1 ROBE and it was never a complete cleaning done, some days they would leave the food we put outside our room to be thrown away sitting in front of our door still just moved to a different spot, they would forget to give us clean robes if one of them was dirty, and didn't restock our fridge
3. Our next-door neighbor had a crying baby that just kept crying!!
PROS IN THE SUITE:
1. THE VIEW WAS ABSOLUTELY AMAZING!!!!!!
2. The jacuzzi on the balcony and the hot tub in the room gave the room such a romantic setting.
CONS FOR THE RESORT:
1. THIS IS NOT AN ADULTS ONLY RESORT!!!!!!! KIDS EVERYWHEREEEEEEEEE!!!!!! IN THE POOL, IN THE LOBBY, STAYING IN THE HOTEL, AT THE RESTAURANTS... EVERYWHERE!!!!!
2. This resort doesn't take any USD must convert your money into pesos
3. Restaurants such as the Mexican restaurant and Japanese restaurant was closed every day I was there. The steakhouse was HORRIBLE. The only good restaurant they had was an Italian restaurant and a buffet.
4. Pool closes at 6/7
5. Customer service SUCKS!!!! I requested a birthday decor set-up in our suite on the day of my boyfriend's birthday and requested dinner on the beach. I called multiple times and spoke to a representative at the resort to make sure everything was in place and each time they confirmed I had nothing to worry about. We checked on 10/30/19, his birthday was 10/31. On 10/31 we had left the resort to do an excursion when we came back from the excursion I asked the front desk if the room was set-up they looked at me confused and said they had no clue what I was talking about. After a few minutes of going back and forth, they looked into the notes and saw my request and told me that it was done. I then asked about the dinner on the beach, what time do we come down and where do we go. He responded by saying that was not set up how I had discussed that with customer service which I told him I did and he responded by saying its nothing he can do because nothing was set up... I ignored the fact that they ruined my boyfriends surprise dinner and took him upstairs to surprise him with the room decor
WHEN WE GOT UPSTAIRS AROUND 7/8 PM THERE were NO DECORATIONS AT ALLLLLLL!!!!!!! $3000 I SPENT ON THIS ROOM WITH DETAILED REQUEST WAISTED!!!!!! I WOULD NEVER GO BACK TO THIS RESORT.
Japanese restaurant foods: I would not recommend this food to any Asians who actually eat Japanese foods.I will give 30 points out of 100.
Counter personnel could be more friendly. Many had no facial expressions, I felt like talking to robots.
Buffet food quality: little better than Golden Coral.
Pools and beaches are well maintained.
My refrigerator was not even plugged in when I arrived.
Taxi fair to the airport is $40.
Massage facility's jacuzzi & steam room needs some maintenance. Steam room was not even in operation. Jacuzzi water was not warm, and massage was not so relaxing. $75 per an hour was not worth it.
Let me just say we went to another highly rated resort this past summer and truly confirmed how good the Riu Palace Peninsula is. The Riu is head and shoulders above the rest. Love Alex the door man what a great first impression. Service is fabulous from bartenders to waiter/waitress to the lady’s who clean the rooms Food is always great and love the lunch service by the pools Lobby bar music is so nice and the coffee bar is great. Will he back in March.
riu peninsula was a good value but, three people made it great .Dianah in the activities department was too kind to give us sun screen which we forgot, Nina the server was so friendly and took care of all our needs that I wanted to adopt her,and Ivonne at the front desk every time I had a problem she immediately took care of it. With these three people the Riu will always be my first choice.
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What's the best excursion? How much should you tip?
Ask a question about Riu Palace Peninsula or help someone else answer theirs.
Can you answer these questions?
68 questions, 245 answers.
Could the offer be extended to August?1 answer
Looking for a nice, new resort, all inclusive for myself and my family (5 adults and one 8 yr. old) to spend for my 60th birthday! Interested in this package, but birthday isn't til Aug. 16th. Could the offer be extended til then?
7 years, 95 months ago
Linda
Hi Linda,
We are, unfortunately, unable to extend this particular offer as the resort has extended this package only through June. I suggest checking the website periodically to see if the resort is offering any new deals available for the dates you are expecting to travel. Our properties are always offering new specials and since August is the "slow" season I expect that you will be seeing some wonderful specials offered for the summer months.
ccsusan1
Could I stay the 3 nights at your hotel but schedule my return flight for a later date?1 answer
7 years, 93 months ago
Bay area
Yes, you may schedule your return for a later date however you must book that trip with an agent. You will not be able to book that trip online. Please keep in mind that there is no additional charge to book with one of our experienced Beach Experts. Also, if the resort has availability for additional days, you are able to book more than the three day minimum requirement at the special rate, by simply clicking on the desired date of return
ccsusan1
Is the beach sandy or rocky7 answers
7 years, 92 months ago
pconovalciuc
Riu Palace Peninsula is located in Cancun's resort area and sits along a beautiful stretch of white sand beach.
MariaCC
Both, there is plenty of sand, but there are some rocky areas also, which are very pretty. Plenty of pretty powdery white sand though. We played out in the water several times, the sand was very clean.
teterbug
Sandy cove.... and on other side is sand a top rocks but has cut out to walk sand below.... actually we really liked it.....
FooxynRooster
Both. But it's really nice.
Pappy
The beach here is very sandy. There are some rocks on the point for some great pictures, but everywhere else is sandy. They have many chairs and umbrellas so you may sit right on the beach, and drinks are brought to you. :)
OsBeevo
They actually have two different types of beach areas which are separated by a corner rock peninsula area. The one side is mostly sand with a rock "drop off" that is can be easily walked down to get to the water at which point the water is free of rocks, stones and seaweed (we preferred this side). The other side seemed a bit rockier while also having a bit of seaweed build up.
mcatsam
Fairly rocky but lots of pockets of sand. If you want to "walk" on a sandy beach then this is not the place to go. If you simply want a sandy spot to sun and sandy water then you're fine
Family2039
Can you visit the other three Riu hotels while staying at this one?6 answers
Are you allowed free entrance to the other Riu hotels located in the hotel zone?
7 years, 92 months ago
Gal from Indy
Yes, you have access to all the riu hotels and their amenities.
teterbug
According to Riu's website, when staying at Riu Palace Peninsula, you have access to the facilities of the neighbouring Riu Caribe during the day.
MariaCC
Yes... The Riu next door is closed and under full remodel...
FooxynRooster
Yes. The Riu Penisula is a 5 star rated resort. Therefore that grants you access to all the other Riu's in Cancun. The one that sits next door to the penisula isn't really worth visiting. They have a nice pool but that's about it. It's pretty old. The Palace which is near the "downtown" area is very nice I've heard and there's the Riu Cancun which is pretty massive but we did not visit either.
Pappy
Yes! You can visit any of the Riu Hotels while in Cancun at no charge. You may even eat and drink at no extra charge... we did it!
OsBeevo
Yes. There are a total of 4 RIU hotels in Cancun and you are allowed to visit 3 of the 4 while enjoying the same benefits if staying in the RUIPP. The front desk will be able to explain to you better which of the 4 you cannot visit when you check in but I believe it is one of the ones closer to the party area.
mcatsam
what is the best time of the year to visit Cancun?3 answers
7 years, 90 months ago
Suz
Cancun is lovely any time of the year, however most people prefer to travel during the months of January through the end of April. This is considered the "dry" season so the threat of rain is reduced. Keep in mind, that because the weather is nicer during that time prices generally tend to be higher. You may find cheaper packages available during the summer months, which also begins the Hurricane Season.
ccsusan1
If you go around November, this is the slow season for Cancun, and it's after Hurricane season. Prices will be lower, the staff will be more attentive, and it won't be as crowded or hot. The temperature stays in the high 70's to low 80's. Very nice.
MrsPinetree
jan,feb,nov
thamman
Is this an all inclusive resort?5 answers
7 years, 85 months ago
Lloo
This hotel is All-Inclusive.
Features include:
All meals and snacks
24-hour room service
Themed dinners
Several specialty restaurants for dinner
Domestic and premium, imported beverages
KellyCC
Yes
detailman
Yes, and I must say that after staying a week the staff is incredible at making sure you get what you want whenever you want it, including the ordering of the free room service. Just make sure you tip them seeing as this is their main source of income!
mcatsam
Yes, food and drinks; with tequila, rum, whiskey, and vodka in the room. Mini-fridge had beer, pepsi, pepsi light, and water. Restocked every other day but if you run out just go to the bar.
Family2039
Yes All Inclusive !!!!
HarleyDude2
Is the old saying of dont drink the water still apply in Cancun?4 answers
I heard cancun had it's own water treatment plant so that didnt apply?
7 years, 85 months ago
Tampa FL
It is always good to be precautious and drink bottled water.
MariaCC
I honestly did not take a chance. The Riu Plaza Peninsula, where I stayed, provides you with many bottles of water to use for brushing your teeth and to drink as a beverage. I never drank the water at the restaurants but I guess I did dabble a bit when my mix drinks were made with ice.
EricScott
Drink only bottled water; they give you as much as you need. The local tour guide told us the locals only drink bottled water.
Family2039
Yes. Drink bottled water only. The RIU Palace Penisula daily stocks rooms with bottled water, soft drinks, beer, and liquor.
detailman
What type of activities are there to do with older kids?4 answers
We aren't interested in putting our kids in the "kids' program" that is mentioned because we are on a family vacation and want to do things with them. That said, are there a lot of activities geared toward families with kids at the resort?
What types of activities - mini-golf, volleyball, etc. are there to do other than just swim? Plus, are there any "fast-food or snack" places around the pools or at the beach?
7 years, 85 months ago
ELLEKID
The resort does offer daily and nightly entertainment, however, the entertainment schedule changes so would not be available until arrival at the resort. Also offered at the resort, are catamaran sailing, windsurfing, kayaking and snorkeling. You can also purchase daily excursions off property with a tour company located on site at the resort.
MariaCC
Got back on Sunday. Volleyball in the pool, ping pong table, use snorkeling gear for an hour each day - fish near rocky shore, sea kayaks you can borrow. The almost nightly show at 9:30pm changes and was kid appropriate; they had beach party on Saturday night instead. Dual waverunners are extra $65 for half hour. If you know how to sail, you can take a cat out. If you want more than this along with the pool (closes at 7pm) and waveless beach, it would not be a good fit. My 14 and 16 year olds were a bit bored, but would have not liked the teen clubs either.
Lunch was available poolside - theme changed but not a lot of choices. Buffet lunch was good, not far from poolside, and you can go in your coverup and eat on the outdoor area. The Sports Bar snacks available 24/7 were good for fruit, stadium nachos/cheese, so-so premade sandwiches, and hot dogs we did not try. Sports Bar is close to pools also. They served buffet lunch 12:30-4 and then snacks 4-6. We never did hit the buffet during snack time.
DeannainVa
There is volleyball, kayaks, snorkelling, 5 pools, 2 beach areas, one food place is always open, drinks/snacks poolside, snack and bar open 24/7 in lobby, and tons of excursions you can do.
Family2039
Our kids are grown, but there is a volleyball area, jet skis to be rented, different water sports available. At the pool during lunch areas, hamburgers and hot dogs are grilled. The sports bar has video games, premade sandwiches, burgers, chips, etc available 24 hours. The ferry to Isla Mujeres is a 2 minute walk from the hotel and is very cheap. You don't' have to do a tour there, just take the ferry. There is a turtle farm and other things to do.
lakerl
what are the honeymoon specials?2 answers
6 years, 85 months ago
florida , US
Please visit the resort website for the current offers for Honeymooners.
www.riu.com
KellyCC
Please visit www.riu.com for the most current offers for weddings and honeymoon amenities.
KellyCC
Honeymoon special/packages are provided directly by the resort. For further information, you would be best served to contact the resort directly.
KateHCC
No discounted prices but we went on our honeymoon and got a bottle of champagne and choc covered strawberries sent to our room.
hayleylynnej
passports7 answers
Can we travel without a passport and use our birth certificate. Lookimg at goimg to cancun
6 years, 84 months ago
georgia
You MUST have a valid passport to travel to Mexico.
KellyCC
Sorry, ALWAYS need a passport when leaving or entering USA!
JeannieP
No, you have to have a passport to enter Mexico by law for the entire country now, even border towns.
BeachSandGuy
No, passport required.
Family2039
UM, NO. That is all. You need a passport.
CStroh01
No! you must have your passport or you would not be allowed to even get on the airplane.
happyhappy
No Birth Certificate anymore !!!! Need passport to do any International Travel
HarleyDude2
How far away from the other RIU's?6 answers
Are the other RIU's close enough for a bus ride? We stayed at the Cancun Palace before and loved this option! We took a bus to both hotels and had a great day getaway!
6 years, 84 months ago
Cancun Mom
Yes, there are several Riu properties right down the road!
KellyCC
yes, one is right next door
muppy
Riu Palace Peninsula is right next to the Riu Las Americanas, we walked over there and used their pools as well.
BeachSandGuy
There is actually another RIU located right next door to the Palace Peninsula and the others are less than 5 minutes away via bus. Also, there are bus stops located within 3-5 minutes walking from the front of the RUIPP.
mcatsam
One is next door; the others are probably 10 min via bus which stops every 5-10 min and is suppose to cost $1
Family2039
There is one next to Riu palace peninsula, you can even walk to by the beach to it. The other resorts are still close by using the bus about 5 or 10 min depending which one you are traveling to.
happyhappy
is topless sunbathing permitted?7 answers
I've read that topless sunbathing is ok for some places and others it not.
6 years, 83 months ago
michigan, US
As this resort is family-friendly, the resort most likely does not recommend topless sunbathing.
MariaCC
Not here. My wife and I walked up and down for a few miles, did not see any topless beaches.
BeachSandGuy
We did see several older women sunbathing topless, but only in the beach areas which are further away from the more crowded pool areas.
mcatsam
We saw two women topless at the adult pool and then again on isle mujeres which is a small island across from the hotel
Altv695
I don't know if it is "permitted" or not; I do know there were a half dozen ladies bathing that way both by the pool and on the beach and nobody cared; the staff brought them drinks and did not say anything.
Family2039
Yes, outside some of the resorts, especially by the RIU, topless sunbathing was acceptable. You just have to call the resort you may be interested in before booking and ask if it is allowed on their beaches.
CStroh01
Topless is permitted here. Pools and beach !!
HarleyDude2
Gluten Free4 answers
Are the resaurants knowlegeable about food allergies and gluten free/contamination?
6 years, 83 months ago
delray
For any special dietary needs, we do suggest contacting the resort directly as they will be best to assist you. The email address found directly on their website is palace.peninsula@riu.com.
MariaCC
I highly doubt it. The staff had difficulty understanding English for anything other than standard menu questions. We heard another family trying to explain a shell fish allergy and they seemed to have trouble understanding. There was a great variety of fresh vegetables and fruits though, so you should have plenty of options.
ncrush
I rather doubt it. The food was good and the speciality restaurants were very good but it is mass produced--not cooked to order. The had a few "stations" like stir fry stations where you tell them what you want. My son-in-law has bean allergy and was careful but still had one meal where something got him and we are pretty sure it was cross contamination.
Family2039
I would say yes. At breakfast, they event had a Gluten free option.
PennyG
Is there a swim-up pool bar here?9 answers
6 years, 82 months ago
mary
Yes. This resort does have a swim up bar.
CaitlinCC
Yes and its slightly heated which is great. Plenty of room in it too
penguin4ever82
Yes, was very nice. Had a few tables built into the pool as well as a longish curvy stand up table in the pool too.
BeachSandGuy
Yes. Just be forewarned, the water in the pool with the bar is unusually warmer than the other pools around it.
mcatsam
Mary there is a swim up bar , with tables and chairs right in the pool. Also there are two infinity pools
Altv695
YES!
nzlockie
Yes, it was VERY popular; I did not get into it since I never saw those drinking get out of it--if you know what I mean....
Family2039
Yes, a swim up bar is available and adequately s locked
detailman
Yes !! Swim up pool bar is awesome . Big !
HarleyDude2
Is there a jetted jacuzzi in every room?6 answers
The junior suite has a photo of a Jacuzzi but the descriptions are the same about a hydro massage tub for each room type. I only want to upgrade rooms if one offers a jaccuzzi in the room.
6 years, 82 months ago
Alissa
The Jacuzzi's you see in the photos are the hydro massage tubs. The premise for both are the same, but Jacuzzi is the popular brand name.
LaurenCC
The Junior suites have a hydro tub in the middle of the room between the bed and the bathroom. Its fine for one person but not really big enough for 2 adults. It not a bathtub in the shower , thats what i thought by the description
penguin4ever82
We were located on the 15th floor in the center of the hotel facing the ocean. Though there is a smaller one person jacuzzi in the room (jets and all) it appeared the corner rooms with larger balconies were the only rooms that had larger outdoor hot tubs.
mcatsam
Pretty sure the tubs in all the rooms are the same. They are all jetted tubs. The villas have a big spa pool on the balcony and from our room I could also see some rooms in the main hotel that had spas on their balconies. Those rooms didn't appear to be on offer through this site, but it could also be they were just booked out when we booked.
I upgraded rooms and I would do the same again if for nothing else but the view from the top floors! I wouldn't upgrade to a villa as they had almost no view at all, but I would consider getting one of those other rooms I saw at the far end of the main hotel. They went up as high as about 14 floors and the view from the spa would have been the best in the whole place.
nzlockie
All rooms have jacuzzi...but the villas have an outdoor one. The hotel is fabulous I would strongly recommend you go. I just came back and when I go back to Cancun this is where I will always stay. I am 22 years old so I can relate to you.
MissZizaDiva
I upgraded to the Jr. Suite; they have jet tubs in them
Family2039
What year was Riu Palace Peninsula built?2 answers
6 years, 77 months ago
NY, NY
Unfortunately, the resort's website (www.riu.com/en/Paises/mexico/cancun/hotel-riu-palace-peninsula/index.jsp) does not advise the year when the resort was built. For further assistance with your inquiry, we do suggest contacting the resort directly as they would be best to assist you. The email address found directly on the resort's website is palace.peninsula@riu.com.
MariaCC
I believe its only 3 year old. You can tell its very new. Very clean.
MrsGSkinnyJeans
Is the transportation from the airport to the resort included?3 answers
6 years, 77 months ago
Atlanta GA
Round-trip airport transfers may be added to your reservation for an additional cost.
CoryCC
No, I booked airport transport through Cheap Caribbean. It is smooth in and out of the airport. No issues.
Chrissy1
No, it is an extra fee. You have the choice of paying for group transfer which stops at several resorts along the way to drop people off. I recommend paying extra for a private transfer that will transport just your group directly to your resort.
JudySueLindsey
What are the check-in and check-out times?5 answers
6 years, 76 months ago
Atlanta GA
Check-in is at 3PM and check-out is at Noon.
CoryCC
Check in - 3pm
Check out - Noon
Chrissy1
3pm check in,12am check out,but they let you use property if you came early or have to stay later
Lilyth
Check in is 3 Pm and check out is 11 Am. But we got there at 1 Pm and got a room
HarleyDude2
Check out 11am check in 3pm
Eric1992
is there a nightclub or disco on property?3 answers
6 years, 76 months ago
mintee18
There is not a disco/nightclub on property. There are many bars:
Cabanga
Lobby bar.
La Latina
Lounge bar with terrace.
Trinidad
Poolside bar with swim-up bar.
Tobago
Beach bar.
Sports Bar
Open 24 hours.
AlixCC
No there is not, they had a band that played. We did not care for it though. At Riu Cancun, there was Pacha Club that was just ok. We only stayed a few minutes because the music was old techno and when we requested songs he said maybe later, we left by then. The band was good there though.
CJHERNANDEZ
No
Lilyth
My son is 2.5 can he be sent to the kids club2 answers
6 years, 75 months ago
tiffy
RiuLand is a supervised, daily activities program available for children staying at the resort. The age ranges from 4-12 years old.
MariaCC
Kids club is horrible
Neela
Where in Cancun can we find the best waves for body surfing?2 answers
6 years, 75 months ago
Chicago, IL
Regrettably, we do not have this information. We would recommend searching online surfing websites for more detailed information and reviews.
CoryCC
On the outskirts of the hotel zone, closer to the airport or in Playa Del Carmen.
Tequila1
Can I make reservations at the restaurants prior to my arrival?3 answers
5 years, 72 months ago
Arizona
Many resorts require you to wait until checking in to make your reservations but you can contact the resort for more information. Their email address is: palace.peninsula@riu.com. Thank you!
LizCC
No and good luck making one once you get there. They have one person making reservations for 400 rooms.
Neela
We recently went at the end of July and they were no longer doing reservations. It was open dining from 6:30-9:30 and you just have to show up. There may be a little bit of a wait but they hand out the restaurant buzzer things to notify your when your table is ready. I'm not sure if they were only doing this due to peak time and lots of guests but it was pretty cool to not have to be down at the lobby at 8am to make a reservation several days in advance.
Cantuca
How far away is the closest walking beach, I hear this location is very rocky?2 answers
5 years, 72 months ago
Arizona
Riu Palace Peninsula is located in Cancun's resort area and sits along a beautiful stretch of white-sand beach.
LizCC
The beach is not accessible from this resort stay at Riu Caribe for good beach.
Neela
Is this resort wheelchair assessable?4 answers
Does this resort have a roll in shower?
Roll up bars?
5 years, 72 months ago
2014 Graduate
Most resorts do not have roll in showers. For more information on handicapped rooms please contact the resort directly at Riu.com/PalacePeninsula.
LisaCC
don't know my room not ...may be specials rooms you need to ask them
toto67
A lot of ramps throughout
bars are accessible but I I don't know if the shower door would be wide enough for a wheelchair
bostonbeachlover
Yes. There were several guests at the hotel in wheelchairs. The grounds are so nice. This is one of the newest hotels in Cancun, therefore, more accessible.
PennyG
Villa section room types.3 answers
We want to stay in villa section but want to make sure it's oceanfront. I know some aren't. What room do you book?
5 years, 71 months ago
Michigan
Please contact the beach experts at 800-915-2322 for information on booking an ocean front room.
LisaCC
If you are looking for ocean view I would not book at the villa. they are only three stories tall. Look into one of the rooms with the hot tub on the balcony. Ask for 11th floor or higher. You will not be disappointed.
GWayne
The villas are patched together, some are ocean facing/poolfront and the others are tucked behind in a garden.
Softsets
what brands of liqour are provided? how old do the rooms seem, how close to senor frogs or other clubs, is this mainly for older 35+ or 21+3 answers
5 years, 71 months ago
bigred
This resort is located 13 miles from Cancun International Airport (CUN) and just minutes from downtown Cancun. Unfortunately, we do not receive information as far as the ages of guests staying at a particular resort. In regards to the brands of liquor resorts offer, as amenities such as this are subject to change, we do suggest contacting the resort directly as they would be best to assist with this inquiry. The email address for the resort to contact them directly is palace.peninsula@riu.com.
MariaCC
The age groups included 21+ as well as people into their 50's. The mix seemed half and half (under 40 and over 40).
The liqueor is name brands (Smirnoff, Jose Cuervo). For beer, they had Dos XX (no Corona).
Senor Frogs was approximately 7 minutes away by bus. Buses run very frequently and cost $1 (if paying in US currency) each way.
LongIslanders
Great liquor choices: Jose Cuervo, Don Julio, Jack Daniels, Jim Beam, Canadian Club, Bacardi, Captain Morgan, Southern Comfort, Early Times, Absolut, Smirnoff, Kaluha, Baileys, Gordons, Ballantine, and others. Rooms are very updated and extremely clean -- in fact the entire hotel is extremely clean. Wouldn't likely walk to Sr. Frogs and the other nightclubs, but could. However, buses run very regularly and only cost $1 US each way, just outside hotel. Other Riu properties near Sr. Frogs is Riu Palace Las Americas and Riu Cancun (just finished remodel a few days ago -- beginning of August).
Foodsavant
Can I use the other RIU resorts?5 answers
5 years, 71 months ago
KAM
yes
toto67
Yes Riu Palace Las Americas, Riu Caribe, Riu Cancun. Just not the reservation restaurants.
HarleyDude2
Yes, everything but the reservation restaurants.
MindaAnn
Yes. You can go to the other Riu properties for everything except specialty restaurants, which are booked on-site. This is a great option and worth doing a few times for different experiences.
Foodsavant
yes you can use all the other rius in cancun
there is one right next door and two down the road about 5 minutes away
the bus will take you there for $1 us per person
bostonbeachlover
Does this resort have jack Daniels?5 answers
5 years, 71 months ago
Brandon
Rooms at this resort come equipped with your own private liquor dispenser, although the liquors included are rotated so it is hard to say which liquor yours will come with. Please email the resort directly at palace.peninsula@riu.com for the most up to date list of liquors served at this resort.
BethCC
Yes, all American Liquor.
HarleyDude2
Yes they have a large variety of top shelf liquor
CityofChamps
This resort has a lot of top shelf liquor. Yes they have Jack Daniels. They have Bacardi, Captain Morgan, Jim Beam, Early Times, Jose Cuervo, Don Julio, Absolut, Smirnoff, Gordons, Canadian Club, and others. Beer on tap is Dos Equis, but can get bottles of Tacate Light and maybe some others. Rooms also stocked and it's all included.
Foodsavant
Yes they have jack Daniels, Jim beam, Evan Williams, Canada mist and about 7 other whisky's
Eric1992
is there CORONAS beer?5 answers
5 years, 70 months ago
Guero
The resort offers domestic and premium, imported beverages for your liking when you stay there. If you have a specific spirit or beverage preference, we suggest contacting our beach experts at 1.800.915.2322 for further information/assistance.
SamCC
I did not see any. The only beer I believe is available is tecate and dos equis.
Car41
They did not have corona, Dos Equis is the beer on tap at this resort.
CityofChamps
No. XX
Turo
The beer selection was limited to Tecate and Dos Equis
JudySueLindsey
The hotel offers babysitting???2 answers
The hotel offers babyssitting if is yes a what times and is a fee most information possible thank you
5 years, 70 months ago
USA
RiuLand is a supervised on-site child care offering daily activity programs which are available for children staying at the resort. There are separate activities for ages 4-7 and 8-12. However, the resort's website does not include any information regarding babysitting services. For further information regarding this added amenity, we do suggest contacting the resort directly as they would be best to assist with this inquiry. The email address from the resort's website to contact them directly is palace.peninsula@riu.com.
MariaCC
I didn't brings young children, but I did see that they offer babysitting. This is a very accommodating hotel, so I'm sure the hours are wide. I don't know about fees.
Foodsavant
What is the minimum age for checking in all year round?2 answers
5 years, 70 months ago
ahk94
For questions reguarding the age policies for checking in please call our Beach Experts at 1-800-915-2322. Thank you!
LizCC
dont really know
Bigbill
21 Years old is the minimum, due to all inclusive and unlimited drinks.
MontegoBay
Transportation and Currency6 answers
What is the difficulty of transporation into downtown via bus/taxi?
Which might be best?
Was it expensive?
As far as payment...which is best US currency or MX peso?
5 years, 69 months ago
NY
Riu Palace Peninsula is located just minutes from downtown Cancun. For information on local public transportation, we do suggest contacting the resort directly as they would be best to assist. The email address to the resort's website to contact them directly is palace.peninsula@riu.com.
MariaCC
We used only the bus line. It was sometimes crowded and we had to stand, but for only ten pesos (one dollar) we could go just about anywhere. The busses come by in front of the hotel every few minutes and most of the drivers speak English, at least enough that you can tell them where you want to get off and they'll stop there. We didn't use the taxi service. We paid in either pesos or dollars and never had a problem.
Copperhead43
The bus is the way to go, its $1 US dollar a day for a pass, taxi's are more expensive.
CityofChamps
transportation is best by bus. The bus you can get on for a dollar a person and it is fast. Taxis are expensive. We were there in July 2014 and a taxi is about $60-$80 from hotel to XelHa. $30 up and down the strip there.
From the airport, schedule a group pick up with your travel company. We paid $20 a person and it was for round trip from and to the hotel. Taxi I heard was no less than $30 each way.
Keep 1 dollar bills if you want to tip. DONT take large bills. If you plan to do any shopping - change to peso before you get to the hotel. The shops do not exchange at the current rate. When we went, it was suppose to be $13.10 to $1 and the shops were changing it for 10.00 to $1. Rip off.
MindaAnn
If you're in the hotel zone, you'll likely want to go to the shopping/nightclub area in the hotel zone area -- this is not the same as downtown Cancun, which is mostly residential and not where many people venture. The easiest and cheapest way to get to the shopping/nightclub area is by public bus. It only costs $1 US each way and stops just outside the hotel. Buses come regularly all day and night. If you wanted to take a taxi, it might be $5 or $10 US -- not sure, but since they don't use meters you can likely negotiate before you drive. I found that just using US currency works best. Exchange rates at most places are between 11 -13 pesos per dollar. Bear in mind that hotels don't exchange US currency, but they do have ATMs. You can use a credit card for larger purchases, like excursions, but I'd avoid that in small establishments. Bring singles for tips.
Foodsavant
easy to get to downtown with the bus. cost about 10 peso or just under $1. dollar.
TTUSA
Which rooms have balcony?5 answers
5 years, 68 months ago
TM
Every room at this resort has its own private balcony.
BethCC
All that we saw had balconies
IrishKevinNDfan
I am pretty sure all rooms have a balcony. We have gone twice to this hotel and without asking have had a balcony.
MindaAnn
I could be wrong, but I think all rooms have a balcony. The upper lever rooms cost a little more, but I feel worth it.
Foodsavant
All rooms have balcony with an ocean view - thas how the resort is set up -- no bay view rooms at all
Ashish2181
Does the room have 110 voltage? My group consists of 19 adults, can we have a room for a private reunion party? Can we all stay in the same floor?2 answers
5 years, 67 months ago
Portland, Oregon
This resort will do everything they can to accommodate large parties, but requests are based on the resorts availability at the time of check in. I would suggest calling the resort ahead of time to make your request.
BethCC
yes
Bigbill
Are kids allowed at all restaurants?5 answers
5 years, 65 months ago
Natalie
Most resorts place limitations only on dress attire. However, for further information, we suggest contacting one of our Beach Experts at 1.800.915.2322.
SamCC
From the ones we went to and from what we say yes. We didn't make it into the reservation restuarants, but we did see families (including children in high chairs).
MindaAnn
Yes Kids are allowed at all restaurants
Ashish2181
We saw them in each one we went to. We visited 4 of them. Even saw them at most of the bars.
lurch1775
It is our experience that the kids can go to some of the restaurants. The steak restaurant and the Italian one. Not sure about the others. Please note that if you are traveling with children that the buffet is different every night and they have an extensive amount of choices. We found that the families went more to the buffets as did we. You really cannot beat it. Some nights they even have lobster on the buffet. They always have steak, chicken, Mexican, pasta, etc.
PennyG
what kind of equipment is available in the fitness center and can pictures of it be added to your picture line?2 answers
4 years, 59 months ago
St. Louis, MO
This resort does offer a fitness center. For more information on the exact equipment please contact the resort directly.
CaitlinCC
Typical small resort gym, machines only, no free weights, about 4-5 treadmills & 3 bikes
PickyNurse
Does this hotel have a musty or damp smell?5 answers
4 years, 59 months ago
Michigan
For a hands-on expertise regarding all the ins and outs of each resort, we recommend contacting one of our Beach Experts at 1.800.915.2322. Our agents have visited the properties we have available and can answer all of your questions from their first-hand experiences with each resort.
SamCC
Our room did not have any musty or damp smell
Firecracker7460
none that I noticed
bostonbeachlover
No, it is humid in Cancun so there is a damp feeling but definitely no smell
Chil
No, it is much better than the older spanish style buildings. Newer decor is bright and refreshing. We had no odor problems.
KS4some
Can I buy a day pass for my friend from mexico? He lives in Cancun2 answers
4 years, 59 months ago
sam lee
Yes, guest passes are available to purchase at the front desk. They are $130.00 USD and the guest can stay at the resort from 7am to 7pm. Please be advised that pricing and hours may change, please contact the resort directly for more information.
KristenCC
Yes they offer day passes and I believe with that they can enjoy all of the resort perks up till 11pm. The front desk can help with that very easily.
Tlcnewme
is the adult villas in the hotel or in a separate building3 answers
4 years, 59 months ago
pacobell
The adult villas are not located in the main building.
CaitlinCC
The villa are in a separate building
Firecracker7460
Separate building
JudySueLindsey
Are Alcoholic beverages free?7 answers
Do they have specialty drinks? Cocktails and other mixed drinks? Are they also free?
4 years, 58 months ago
Taytay
Riu Palace Peninsula is an all-inclusive resort, so included in the price of your stay are all meals, snacks, alcoholic and non-alcoholic drinks. They do offer a variety of cocktails, specialty drinks, and other mixed drinks.
WILLCC
Riu Palace Peninsula is an all-inclusive resort, so included in the price of your stay are all meals, snacks, alcoholic and non-alcoholic drinks. They do offer a variety of cocktails, specialty drinks, and other mixed drinks.
KristenCC
yes everything is included.. including shots!
bee19
yes - they are free with the all-inclusive package
DuBose
Yes. Yes. Yes. All drinks are free (unless you decide to order/purchase a nice bottle of wine/bubbles at the reservation restaurants) with plenty of specialty drinks (mango marg was awesome just get it with an extra shot on tequila)
Turo
All drinks are free...order what you'd like, make it a double!! I saw them order 15 shots for everyone playing vball in the pool one day.
Softsets
yes. Even your room has a locked liquor cabinet with a spigot. These are hard liquor.
Vivs
What rooms have a hot tub on the balcony?3 answers
4 years, 58 months ago
Ogden, ut
Those would be the Jacuzzi Suites and Jacuzzi Junior Suites. Cheapcaribbean does not sell these, however, they can be requested upon arrival for additional cost if the hotel has availability.
CCGreg
They aren't hot tubs on the balconies they are jetted bath tubs and I believe it's the suites. For sure not the jr. suites.
Waffles
Only 10 of them do we stayed in 908. I assume rooms 108-1008 do they're the only corners of the building that have hot tubs
Eric1992
what are the beer brands you have?4 answers
I'm concerned about the beer selection and wine selection.
4 years, 57 months ago
dee
Domestic and imported beers are served. Brands may vary on a monthly basis.
CCGreg
dos equis
bee19
dos equis
dos equis amber
tecate light
bohemian
bohemian dark
bostonbeachlover
they have xx equis tecate tecate light and coors they don't have coronas or modelos or budlight or Budweiser
lizzmjxo
Adult-Only Nightlife? Can kids go to nightly shows?2 answers
The hotel description says "Experience Adult-Only Nightlife". Does it mean kids can't go to the nightly shows?
4 years, 56 months ago
guest
Kids can go. There's basically a lot of singing and dancing. They may not enjoy it (or appreciate it depending on their age) but they can certainly go.
oxtailsinmexico
no it doesn't most of the shows are set up and geared for kids. what this means is that they do not tailor to spring break crowds..
Grecoan
How does the hotel know if I need 2 double beds or 1 king?3 answers
I booked already and was never asked If I need 1 or 2 beds.
4 years, 51 months ago
Chi
If you call one of our Reservations Services agents, we may be able to request specific bedding on your behalf. Keep in mind that bedding is seen by the resort as simply a request and cannot be guaranteed. You can reach us at 1.800.915.2322 from 5:00 AM to 3:00 AM EST daily.
SamCC
I would contact a Cheap Caribbean rep. to assist you, I added additional comments to my booking to receive 1 king.
Google
When I booked it just put it in the comments and they were able to make it happen, even got a free room upgrade!
Softsets
vegetarian dining3 answers
do any of the restaurants offer vegetarian food
4 years, 50 months ago
kristen
Yes! They have a complete vegetarian menu!
Tlcnewme
Yes, vegan food items were always available at the buffets and also specialty restaurants, but I would check with the specialty restaurants when making your reservations since they have special menus to choose from.
smitty1968
One of our friends is vegan and she didn't have too many problems finding stuff to eat! You'll be more than covered.
Turo
Dining3 answers
Are all the restaurants included in the all inclusive or do you only get to eat at the buffets
4 years, 50 months ago
Usa
At the RIU Palace Riviera Maya the specialty restaurants are included in the all inclusive. You do need to make reservations ahead of time. Can make them up to 3 days prior to eating in them. The specialty restaurants have 2 seating 6:30 pm and 8:45 pm. You will want to give these restaurants a try; excellent food and atmosphere,
smitty1968
The A La Carte restaurant's are included in the all inclusive package. However some dining restrictions may apply. Please check with the front desk for details.
CaitlinCC
The restaurants are included.
JudySueLindsey
Distance to the Mayan ruins4 answers
Is this far from the Mayan ruins
4 years, 50 months ago
Usa
It depends on where exactly you want to go, but the Chichen Itza site is about 2 and a half hours driving time away. For further details, please call us at 1.800.915.2322.
SamCC
Chichen Itza is about a 2 1/2-3 hour drive if taking an excursion I highly recommend one that has a coach bus for added comfort.
Ari8686
Tulum is two hours away by car. Chitzen Itza is about 4 hours away.
DuBose
Yes. About an hour. If you want to be closer, stay in Riviera Maya (I recommend the Now Jade or the Riu in Playa Del Carmen
Tequila1
does your fitness room have weight equipment?2 answers
I saw an answer that mentioned treadmill and bike. It said no free weights, but does that mean there is no Nautilus or other type of resistance equipment?
3 years, 46 months ago
Kellbell
They do have some nautilus type machines but it is primarily cardio machines.
LizCC
Bikes elipticle (spell check that) lol and free weights
JJfromNC
What about lunch?5 answers
Looking at the hours of the 6 restaurants and the buffet, the hours listed only include breakfast and/or dinner. Are any of these restaurants open for lunch? Are reservations required for lunch?
3 years, 46 months ago
Michigan
no reservations for lunch. pool side buffet or indoor buffet available, with plenty of seating.
awesomereviews
No only open for dinner
2 sittings 6:30 and 8:45
But it books out quickly
I was there for 4 nights and only was able to book 2 restaurants
mdfd
Please check with the resort directly for the most up to date information regarding dining hours.
TimCC
Lunch is buffet style from (I think) 11am-4pm (there is no food options besides the 24hr snack line at the "sport bar" from 5pm-6ish). Don't let the buffet discourage you from booking though! Plenty of delicious options!
Turo
At lunch the buffet in the main dining area is open as well as some pool side lunch is usually served. I know the Italian restaurant is open at lunch too. No reservations required for lunch and during our last visit no reservations were required for dinner either.
Cantuca
Money3 answers
This is my first time traveling to Mexico and I wasn't sure how to pay for things.
Is it ok to tip the staff in USD?
If I want to book excursions what is the best way to pay? credit card?
Do I need pesos for anything or should I only bring USD and credit card?
Is there concierge available to help book excursions?
Thank you!
3 years, 46 months ago
Michigan
You may use USD, there is a foreign exchange in some resorts, but there should be a kiosk within the airport. You may book excursions with us before travel or directly with the excursion company when you arrive. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Michigan,
Tipping in USD is quite acceptable. Bring some singles with you as the hotel does not make change in USD...sometimes the bartenders can.
Booking excursions can be done with the CheapCaribbean reps (AmStar) that are located in the hotel every morning. They do take credit cards. Try the Isla Mujeres excursion with Cancun Adventures and see if you can get Roberto for a guide! Depending on weather, you will get to snorkel, paddleboard and visit the island for a few hours. If you do get to the island, rent a golf cart and drive around for a bit! It's a blast! Note that we needed to have our licenses to do that!
As for bringing Pesos, you can get buy with USD and a credit card if you stay on the resort. If you venture into Cancun you may need pesos, but most places take both. Just be aware of the current exchange rate to make sure its a fair trade!
Seahawks
Yes, Mexico accepts dollars such as when using the public transportation as well. The only thing is that you spend more - bus fare is 18 pesos; exchange is currently $1 to 18n pesos. The you pay the bus in dollars; you pay $1.
Vivs
In room safe2 answers
I have an expensive digital camera that's about the size of a human head. Is the in room safe big enough for me to keep the camera in? Thanks!
3 years, 46 months ago
Michigan
Please check with the resort directly for the most up to date information regarding safe size. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
I think it would fit. I had ipads and phones in it with plenty of room for more stulff. If I were to guess the inside size of the safe, I would say 12w x 12d x 6h inches.
chiefgeek
What age is consider a "child"?2 answers
What age is consider a "child"? Adult only are 21 but other say 18. Just wondering what is considered a child for this resort?
3 years, 43 months ago
Morgan
Children 2 years old to 12 years old.
Call one of our U.S. based Beach Experts.
(800) 915-2322
7 Days a Week - 5am to 3am EST
bthornton
if you are 18 you are consider an adult in mexico
lizzmjxo
Does this hotel offer bar service on the beach?6 answers
Do you have to get up and get drinks or do they have waiters come out to the lounge chairs?
3 years, 43 months ago
TMD
There is a beach bar but the staff likely will not service the beach area for orders.
CCGreg
they come right to you
bostonbeachlover
They serve you drinks by the pool and on the beach!
Tequila1
They have waiters at the pools and the beach. You will be taken care of. Cruz on the beach is the best!
Cantuca
They have staff walking around the beaches / pools offering drinks.. It will take a little longer than just getting up yourself though.
FreshMint
They have waiters that come to you on both the beach and at the pool.
Jacy1991
How far is the hotel from the airoport?2 answers
3 years, 42 months ago
boston
Riu Palace Peninsula is located 13 miles from Cancun International Airport (CUN).
JeannieCC
25 minutes.
Toohard2pickanickname
What is the drive time to downtown? Bus or shuttle available2 answers
3 years, 40 months ago
Pablo
Please check with the resort directly about a bus or shuttle to the downtown area. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Maximum 20 minutes. Bus is very convenient take R1 or R2 bus opposite side from the hotel to downtown. Its about one dollar or 10.50 pesos
Krystalv
How old do you have to be to consume alcohol at the resorts in cancun?2 answers
3 years, 39 months ago
Brandi
Generally the legal drinking age in Mexico is 18, however please see travel.state.gov for laws while in destination.
JeannieCC
18 years old
BOOMYO
Are all junior suites have ocean view and terrace or balcony?2 answers
3 years, 38 months ago
USA
Junior Suites without the Ocean View in the room title may face the lagoon side or be lower level, with tropical view.
CCGreg
Yes and they have plenty of room on them. The views are spectacular.
PennyG
Does this resort have both smoking and non smoking rooms?2 answers
3 years, 37 months ago
Tracy
yes
CCGreg
yes
bobylove
Is there parking at the hotel?2 answers
If I rent a car can I park it at the property? Riu Palace Peninsula
2 years, 36 months ago
Marion
For details on parking policies, please contact the resort directly.
JeannieCC
yes, there are taxi's in a parking lot outside the hotel
sjust2much
what time do the bars open and close2 answers
2 years, 35 months ago
julia
The sports bar is open 24 hours, for hours of the other bars, please contact the resort directly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
the sports bar is open 24/7 with food (burgers, hot dogs, ect) the other 3 or 4 bars basically were open in the morning as I was going to breakfast around 8 or 9am.
wineeye
Are there payment plans?2 answers
2 years, 35 months ago
Colorado
If you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Through cheapCaribbean.com I was able to break my payment up into 2 payments. They are not equal payments though. The first was maybe 1/3rd of the total price and the second payment was the remainder.
BOOMYO
Are there lots of animals roaming around this resort?3 answers
I've read many reviews about resorts having lots of wildlife and animals running around. Is this true of this resort?
2 years, 34 months ago
TracyL
This is more common in Riviera Maya (further south), not so much in Cancun although there will probably be tropical birds and some smaller animals/lizards.
CCGreg
No
CPLUSF
Birds and small lizards
TwoWeeksPaidVacation
Any outdoor heated pools in February?2 answers
Are any outdoor pools heated in February besides the Jacuzzi? Riu Caribe's pool water is very cold, so I was wondering about Riu Palace.
Thank you!
2 years, 34 months ago
Wilm. DE
Generally these resorts do not have heated pools due to the temperature in February does average between 82°F-68°F.
JeannieCC
Just one. But it is used for daily parties and activities
mmmmmmmmmmmmm
Do you have laundry facilities?4 answers
2 years, 33 months ago
Riu Palace Peninsula
They have daily maid services. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
They do. Will return clothing within 48 hours
TasHH
They have a laundry service as well as laundromat
paulandamanda
They do have laundry services although they do charge on a per item basis. The brochure states to give them at least 48 hours for items to be returned.
kapJoey
age3 answers
How old do you have to be to book/check in for this hotel?
2 years, 33 months ago
victoria
Generally the minimum check-in age is 18, however at least one person 21 years old or older is required in every room at this property during March and April.
JeannieCC
21 years old
Krystalv
they prefer 21. but the true answer is 18 MOST of the year. if it during spring break, somebody that is 21 must be checked into the room. (February-May) .
jakeibar
Did they serve Sushi?5 answers
2 years, 32 months ago
joch85
Yes, in Japanese restaurant
Merf
yes
Littlenana
Please check with the resort directly for the most up to date information regarding food selection. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
They did serve Sushi at the Japanese restaurant.
Technocrat
At the buffet restaurant AND the Japanese restaurant. Yes.
TwoWeeksPaidVacation
Is this a handicap friendly facility?5 answers
Husband is in a wheelchair that I have to push. Need to know if there are steep inclines or lots of stairs. It can get exhausting to push him up and down hills every time we need to use the restroom.
2 years, 28 months ago
Shelly Z
We can certainly put in a request for a handicap accessible room, please be advised requests are not guaranteed and they are based on availability at time of check in. Please check for handicap accessibility. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
yes
sjust2much
There are ramps all over the resort, the only wheelchair inaccessible area are the adult only villas as there are no elevators.
TwoWeeksPaidVacation
Very much handycap friendly, seen many people that were wheelchair dependent getting around with no problems! You two would love it!!
paulandamanda
It seemed to be
Specific pool for handicapped vacationers
Saw many very happy people in wheelchairs and with limited mobility
Djfles
Will I be able to use the facilities of the other riu resorts and have dinner5 answers
2 years, 27 months ago
Caly
Unfortunately this resort does not have sister resort privileges with the other Riu properties.
JeannieCC
Yes! They will give you an arm badge which no one really checks for at the other resorts, but that will be your access. Check out the Riu Las Americas one....it is sweeeeeeeeet and the poolside buffet is bananas.
JJfromNC
we were able to do it.
BeachMan25
Yes if you have the right band. I think if you stay at Riu cancun that is the only one you can't hop to other Riu resorts but at the other three resorts you can whether all four on the strip. although they all have similar restaurants but they were all delicious at all Riu resorts.
Lhutch
Yes you do have assess to the other Riu resorts
Nyemichi
Is Your Question for CheapCaribbean.com?
Contact our Customer Support team.
Room Information
Riu Palace Peninsula features 562 elegantly appointed rooms with lounge area with sofa or sofa bed, bathroom with hydro-massage bathtub and shower cabin, complimentary bathroom amenities and balcony or terrace. Rooms are also equipped with air-conditioning, mini-bar and liquor dispenser, Satellite TV, alarm clock/radio, electronic in-room safe and 24-hour room service.
The uber dazzling stretch of white sand, tropical flora and crystal clear aquamarine water.
Stress-ousting massages, steam baths and saunas at the delicious spa. It's a Melt-a-thon.
RiuLand - supervised activities for kids 4-12 while you get your drink & relaxation on.
The day trip to Isla Mujeres to see the sea turtles and all the electrically colorful fish.
The more-than-delish Mexican nosh spot and steakhouse. (Nom, nom, nom.)
Renting a moped or scooter and tooling around, taking in all the natural beauty.
Getting a bottle of tequila sent to your room for your birthday.
What We'd Change
While the nightly entertainment may not be for everyone, you are close enough to the heart of Cancun to find something that will strike your fancy.
Why You Should Go
It's just 13 miles away from the airport so that Beach Relief aka Your Vacay will start before you know it.
Mayan ruins are on site and near (Chichen Itza). For history buffs, it's a great dose of antiquity.
The resort is off-the-beaten path, but you can hope on a shuttle to the hot spots in Cancun.
There are oceans of water sports: kayaking, snorkeling, windsurfing and more.
When you're not in the luscious ocean, you can hit the gym or play beach volley ball.
Travelers report excellent service, that you'll feel like Beach Royalty. (It's a palace, after all.)
You can rent jet skis and for a fee, go scuba diving. Take the plunge.
Available Amenities
Beach
Children's Activities
Children's Pool
Daily Maid Service
Fitness/Exercise Room
Jacuzzi
Kayaks
Kids Club
Lounge Chairs/Umbrellas
Nightly Entertainment
Snorkeling
Swimming Pool(s)
Windsurfing
Sailing
24 Hour All-Inclusive
Medical Services ($)
7 Restaurants
5 Bars/Lounges
Spa ($)
Conference Facilities ($)
Catamarans
Wedding Services ($)
24 Hour Room Service
Honeymoon Packages ($)
Beach Volleyball
Wireless Internet
Beach Towels
Pool Towels (complimentary)
Loungers at Beach and Pool
Introductory Scuba Lesson
Evening Entertainment
Gift Shop ($)
Nearby Excursions & Attractions
Bars and Nightlife
Beach
Dining
Dive Shop(s)
Golf Course(s)
Grocery Store(s)
Jet Ski Rentals
Kayaking
Mayan Ruins
Medical Facilities
Nightlife
Parasailing
Sailing
Scooter/Moped Rental
Scuba Diving
Shopping
Snorkeling
Spa(s)/ Wellness Center(s)
Water-Skiing
Watersports Rentals
Windsurfing
Map of Local Area
Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been
carefully groomed into one of the most polished resorts anywhere.
Riu Palace Peninsula
Blvd Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera
Hotel Description
Riu Palace Peninsula Resort: An All-Inclusive Earth-Heaven
At this palm-fringed seaside slice of heaven, you'll find an off-the-charts beach vacay with everything you want. And then some. Unlimited drinks that flow freely and often. Glorious, taste bud-slaying grub. RiuLand for your little ones, which gives you more time for that necessary beach therapy. And of course, water sports, lots of 'em, that refresh body and soul. It's a dream escape waiting to happen. All we need is you.
It's Time to Get Your Riu On.
Sister Property Exchange Privileges
Guests staying at Riu Palace Peninsula enjoy exchange privileges at Riu Caribe and Riu Cancun! Privileges include access to all of the sister resort's facilities, dining and bars/lounges.
DINING
You hungry? Good, because you'll love the smorgasbord of grub here. From exotic Fusion to savory Italian. Kickin' Mexican to sizzling steak. For your requisite hit of sweetness apres din din, there's an ice cream parlor. Beach appetit.
Las Olas Type: International Hours: Breakfast- daily, 7am-10:30am; Dinner- daily,
6:30pm-10:30pm. Description: The main buffet serves international favorites.
Themed buffets are served three nights per week. Dress code: Casual
Krystal Type: Fusion Hours: Daily, 6:30pm Description: Serving fusion cuisine. Dress code: Resort casual. Long pants and T-shirts with
sleeves are required for men.
Kabuki Type: Japanese Hours: Daily, 6:30pm. Description: Serving Japanese specialties. Dress code: Resort casual. Long pants and T-shirts with
sleeves are required for gentlemen.
Venecia Type: Italian Hours: Breakfast- daily, 7am-10:30am; Dinner- daily,
6:30pm-10:30pm. Description: Offering Italian cuisine. Dress code: Resort casual. Long pants and T-shirts with
sleeves are required for men.
Tamales Type: Mexican Hours: Daily, 6:30pm. Description: Savor the authentic flavors of Mexico at this a
la carte restaurant. Dress code: Resort casual. Long pants and T-shirts with
sleeves are required for men.
Isla Mujeres Type: Steakhouse Hours: Daily, 6:30pm. Description: Enjoy grilled specialties and delicious steak
poolside. Dress code: Resort casual. Long pants and T-shirts with
sleeves are required for men.
Luscious libations abound at a bevy of different hot spots: everything from a lounge bar with a terrace to a sports bar open 24 hours to a swim-up bar. Party on, Garth.
Cabanga
Lobby bar.
La Latina
Lounge bar with terrace.
Trinidad
Poolside bar with swim-up bar.
Tobago
Beach bar.
Sports Bar
Open 24 hours.
BEACHES AND POOLS
You'll be swooning over this beautiful stretch of white-sand beach so when you see it, make sure a chair is near. If that's not enough, there are four shimmering pools: one with a swim-up bar and attached Jacuzzi. You're welcome.
SPORTS/ACTIVITIES
Water
Catamaran sailing
Windsurfing
Kayaking
Snorkeling
Available for an additional charge:
Scuba diving
Assorted other water sports
Land
Fitness center
Beach volleyball
Golf
Guests may take advantage of nearby golf courses for an additional charge.
INTERNET
Riu Palace Peninsula offers complimentary Wi-Fi access in common areas and in
guest rooms.
SPA SERVICES
Renova Spa is the resort's full-service spa, featuring professional staff and a
range of services that will leave you feeling relaxed and recharged for an
additional charge. Treatments and amenities include:
Massages
Sauna
Steam bath
Beauty salon
WEDDING/HONEYMOON
Riu Palace Peninsula offers a variety of wedding and honeymoon packages and
services. Please contact the resort directly for more information.
CHILD CARE
RiuLand is a supervised, daily activities program available for children
staying at the resort. Separate activities for ages 4-7 and 8-12.
ADDITIONAL INFORMATION
Location
Riu Palace Peninsula is located 13 miles from Cancun International Airport
(CUN) and just minutes from downtown Cancun.
Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
music.
MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed
at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.
Currency Policy
Please note that Riu Resorts in Mexico are unable to accept or exchange US
dollars at the front desk. ATMs are available in the lobby of each resort for
withdrawals in Mexican currency.
Adult-Only Added Values
Riu Palace Peninsula now offers several new Adults Only Added Values. Values include sparking wine upon arrival, Wi-Fi access throughout the hotel, concierge service, a bathrobe, and premium drinks throughout your stay. For an additional charge, guests will also have access to special wine menus and a romantic dinner on the beach.
Sanitation Tax
Effective March 1, 2019, guests are required to pay a sanitation tax of $25.35 Mexican pesos per room, per night (approx. $1.33 USD), designated for environmental purposes. Please be mindful of the fluctuation of exchange rates, as this exact dollar amount may vary.
All hours, fees, amenities, information and services are subject to change
without notice.
