What We Love

  • You’re close to the Cancun Hotel Zone's shops, eats and clubs.
  • Enjoy a free scuba lesson in the pool. 
  • At Los Arcos, you can get both Italian and Brazilian tapas.

Things to Know

  • You have access to the great amenities at nearby sister resorts.
  • Gaze in awe at the pyramids of Kukulhan in Chechen Itza. Bring some sturdy shoes.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 18 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 12 Dec 2025 to 22 Dec 2026
Travel Dates: 24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 18 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 12 Dec 2025 to 22 Dec 2026
Travel Dates: 24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions
Guests celebrating their honeymoon with us will receive the following amenities:
* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
*  Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
*  $35 Spa Credit for a selected service in "Specials for couples" category (120 min). This discount applies per couple per stay and does not apply with other promotions and discounts. Only one Spa Credit can be used per spa service.
To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 26 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Palace Las Americas have full access of the resort facilities at:

• Riu Palace Peninsula
• Riu Cancun
• Riu Caribe
• Riu Palace Costa Mujeres
• Riu Dunamar
• Riu Latino

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Room service 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• Drinks service at the pool.
• WiFi throughout the hotel.
• Free sports, activities and entertainment programme;  beach volleyball, catamaran (license required), kayaking, snorkel gear, 1 scuba tryout in the pool, bodyboarding, pedaloes (pedal boat).
• Free wellness facilities (gym).
• In-room safe.
• Turndown service.
• Free entry to the discotheque at neighboring Riu hotel (drinks included)
• Premium-branded drinks throughout hotel.
• Live music, shows & Riu entertainment
• All hotel guests are required to wear an ""All Inclusive"" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in. 
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
The resort hosts outstanding restaurants including Italian, Japanese, and Fusion dining!
OnSite Dining
  • Black and White Steakhouse
  • Capuchino
    Patisserie and ice cream parlor
  • Don Roberto
    Main restaurant offering buffet-style dinning and theme dinners served twice a week.
  • Fiesta Mexicana
    Tapas restaurant for dinner.
  • Krystal
    Fusion restaurant.
  • Los Arcos
    Italian restaurant for lunch and Brazilian Rodizio for dinner.
  • Sakura
    Japanese restaurant for dinner.
  • Various Lounges/Bars
    - Art Deco, Lobby bar
    - La Nuit, Lounge bar
    - La Terraza, Plaza bar
    - Cun, Pool bar
    - Can, Swim up bar
Enjoy true luxury with onsite spa services, 24-hour room service, fitness center access and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Baggage hold†
  • Bell staff/porter†
  • Concierge desk†
  • Elevators
  • Exercise gym†
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Baggage hold†
  • Bell staff/porter†
  • Concierge desk†
  • Elevators
  • Exercise gym†
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive†
  • Non-smoking rooms available
  • Pool†
  • Restaurant†
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tour/sightseeing desk†
  • Wakeup service†
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†

† Fees may apply

Guests have access to the beach, as well as a full schedule of water sports, golf, workouts and more!
On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
    - Scuba diving school
    - Snorkel excursion
    - Banana boat
    - Deep sea fishing
    - Wave runner
    - Catamaran
    - Fast cat
    - Excursion
    - Parasailing
  • Non-Motorized Water Sports
    - Sailing
    - Kayaking
    - Introductory scuba lessons in pool
    - Body boarding
  • Pool
    There are 3 pools on-site.
  • Sauna
  • Spa †
Off-Site Recreation
  • Golf †
    Golf course located within 5 miles of the hotel.

On-Site Attraction
  • On-site Entertainment
    Daily activities for adults , 7 days a week

    Nightly entertainment including live music and Riu theme shows.

    Disco at Riu Cancun entrances and drinks are included, open 6 days a week.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5465 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Second visit - what’s changed?

    Well, I wrote a lengthy review after our visit in February 2025, so I’ll write a shorter one this year. My favourite things about this hotel are: 1. The superb staff 2. It never feels a big hotel even though it’s pretty big. 3. It is spotlessly clean. Learning our lesson from a year ago we stayed in a sea view room (414) and it was better than overlooking the laundry round the back. Much better. We took advantage of the balcony many times in the evenings and mornings with a coffee. So peaceful and beautiful. All the things that were good last year still are. My only feedback to the hotel would be regarding the menus at the restaurants and the quality of the beef they buy in. The menus in the restaurants haven’t changed. At all. In a year or more. That’s so poor. Disappointing. I can easily understand not changing them weekly or monthly form the volume they cater for, but annually? Come on now. That’s just lazy. The food is still fine but not great. The Japanese is by far the best, followed by Krystal (European) and the splendid buffet restaurant (where breakfast especially remains a highlight). This visit we managed to get a table at Black & White which is the steak restaurant. The ribeye we had was a long, long, long way off the standard I would expect at a hotel costing customers this much money and billing itself as five star. More gristle and fat than meat and their idea of rare/medium differs wildly from mine. Do better please. I love this place. We’ve had 2 brilliant holidays here. But I’m now thinking that for the price - we booked with TUI and had Premium Economy flights - I can have an equally good holiday, with more reliable weather and better food for at least a couple of grand less. I expect we will go back at some point, but the lack for progression, improvement, and variety really disappointed me this time around. A shame.

    Feb 21, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Location, Excellent Food

    Stayed February 5–19, 2026 We had a wonderful stay at Riu Palace Las Américas. The food was excellent throughout our trip, and the beach was beautiful with clear, calm water—great for swimming and relaxing. Our room was spotless, and the beds were very comfortable. This resort definitely caters more to couples and adults looking for a more relaxed atmosphere. There was some partying in the bigger pool, however there were 2 other quieter pools. The nightly entertainment was on the lighter side, but if you’re looking for something more lively, Riu Cancun is just a short walk away and offers a much more energetic nightlife.

    Feb 20, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Magnificent vacation at a great hotel

    Our third visit to this wonderful hotel was just as good as the first! The customer service is exceptional as is the overall experience. From the servers at the restaurants, Marlene, Victor Janet, Luis, just the name a few. To the waiters at the pool, especially Wilbur. To the front desk employees Marie, Irving Giovanni, Beatrice also just to name ! To the hotel manager Maria. Everyone at this hotel treats you like gold and when you come back, they remember. As far as I’m concerned, there is not a better place in Cancun for the price. We will return for a fourth time in November. Thank you. Riu Palace Las America’s and all of you who work there for making my husband and I feel like very special people!

    Feb 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful stay. Lovely hotel

    Would really recommend this hotel. The food is fabulous. Krystal restaurant in particular is amazing!So much choice. The pools are beautiful pool bar staff are amazing and attentive. All the staff are so friendly I can't fault this hotel in any way! Will be back for sure!

    Feb 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Get Away!

    Wow!!! What an amazing resort. The hotel was beautiful and very well maintained. The staff was courteous, friendly and always there to get anything you wanted. The restaurants had fabulous food and wonderful service. The beach was always kept clean and the service from the staff was amazing. We were able to visit all the RIU’s in Cancun, there was a lovely walking path just outside the hotel that would take you to the sister hotels. Thanks for a wonderful week in Cancun and your staff is the best group I have experienced in my 30 years of vacationing.

    Feb 15, 2026
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 85.40 Mexican Pesos per room per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    *Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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