What We Love

  • You’re close to the Cancun Hotel Zone's shops, eats and clubs.
  • Enjoy a free scuba lesson in the pool. 
  • At Los Arcos, you can get both Italian and Brazilian tapas.

Things to Know

  • You have access to the great amenities at nearby sister resorts.
  • Gaze in awe at the pyramids of Kukulhan in Chechen Itza. Bring some sturdy shoes.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 18 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 12 Dec 2025 to 22 Dec 2026
Travel Dates: 24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 18 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 12 Dec 2025 to 22 Dec 2026
Travel Dates: 24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions
Guests celebrating their honeymoon with us will receive the following amenities:
* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
*  Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
*  $35 Spa Credit for a selected service in "Specials for couples" category (120 min). This discount applies per couple per stay and does not apply with other promotions and discounts. Only one Spa Credit can be used per spa service.
To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 26 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Palace Las Americas have full access of the resort facilities at:

• Riu Palace Peninsula
• Riu Cancun
• Riu Caribe
• Riu Palace Costa Mujeres
• Riu Dunamar
• Riu Latino

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Room service 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• Drinks service at the pool.
• WiFi throughout the hotel.
• Free sports, activities and entertainment programme;  beach volleyball, catamaran (license required), kayaking, snorkel gear, 1 scuba tryout in the pool, bodyboarding, pedaloes (pedal boat).
• Free wellness facilities (gym).
• In-room safe.
• Turndown service.
• Free entry to the discotheque at neighboring Riu hotel (drinks included)
• Premium-branded drinks throughout hotel.
• Live music, shows & Riu entertainment
• All hotel guests are required to wear an ""All Inclusive"" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in. 
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
The resort hosts outstanding restaurants including Italian, Japanese, and Fusion dining!
OnSite Dining
  • Black and White Steakhouse
  • Capuchino
    Patisserie and ice cream parlor
  • Don Roberto
    Main restaurant offering buffet-style dinning and theme dinners served twice a week.
  • Fiesta Mexicana
    Tapas restaurant for dinner.
  • Krystal
    Fusion restaurant.
  • Los Arcos
    Italian restaurant for lunch and Brazilian Rodizio for dinner.
  • Sakura
    Japanese restaurant for dinner.
  • Various Lounges/Bars
    - Art Deco, Lobby bar
    - La Nuit, Lounge bar
    - La Terraza, Plaza bar
    - Cun, Pool bar
    - Can, Swim up bar
Enjoy true luxury with onsite spa services, 24-hour room service, fitness center access and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Baggage hold†
  • Bell staff/porter†
  • Concierge desk†
  • Elevators
  • Exercise gym†
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Baggage hold†
  • Bell staff/porter†
  • Concierge desk†
  • Elevators
  • Exercise gym†
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive†
  • Non-smoking rooms available
  • Pool†
  • Restaurant†
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tour/sightseeing desk†
  • Wakeup service†
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†

† Fees may apply

Guests have access to the beach, as well as a full schedule of water sports, golf, workouts and more!
On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
    - Scuba diving school
    - Snorkel excursion
    - Banana boat
    - Deep sea fishing
    - Wave runner
    - Catamaran
    - Fast cat
    - Excursion
    - Parasailing
  • Non-Motorized Water Sports
    - Sailing
    - Kayaking
    - Introductory scuba lessons in pool
    - Body boarding
  • Pool
    There are 3 pools on-site.
  • Sauna
  • Spa †
Off-Site Recreation
  • Golf †
    Golf course located within 5 miles of the hotel.

On-Site Attraction
  • On-site Entertainment
    Daily activities for adults , 7 days a week

    Nightly entertainment including live music and Riu theme shows.

    Disco at Riu Cancun entrances and drinks are included, open 6 days a week.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5454 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing

    It was amazing. We’ve been to Riu in Aruba, Jamaica (all locations) and the Dominican and this one in Cancun has been our favorite by far. Miguel and the entertainment staff is so fun and everyone is so happy and so nice!

    Feb 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Miguel

    ME GUSTA MIGUELLLLL!! Riufit was so fun with him. He also helped us get reservations for dinner.

    Feb 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful!!!!

    Miguel with Riu Fun is the best!! He made our experience so much fun. Coming back just for Miguel!

    Feb 06, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not what it used to be.

    Has gone downhill since 2022. Drinks were weak. Asked for a double shot and we only got splashes. Got shots on the side and tasted watered down. No longer have top shelf bourbon or bourbon or ginger ale in the room. Some broken tiles and peeling paint. Often had to call twice or more before they fixed broken fridge or hair dryer. Have told them twice we’re out of conditioner and they’ve cleaned twice, still out of conditioner. Shows are a shadow of what they were in 2022. Mostly karaoke with the fun staff. It’s still a beautiful area and the staff are very friendly. The pools and beach are clean. The food is excellent. Overall, not worth the premium price. The hotel has great bones

    Jan 30, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Best Caribbean Vacation I have Ever Been On...I have no constructive criticism...

    I never really had a desire to visit Cancun. I heard that the water was rough and the resorts were older and more focused on a collegiate aged crowd. That being said, I ran across a deal that financially was too good to be true and I couldn't pass it up. Hotel Riu Palace Las Americas completely changed my mind on Cancun. The water near the hotel is a little more protected from the waves and offers swimming, snorkeling, and water sports directly off of the beach in crystal clear waters. The staff was absolutely incredible and probably the most accommodating and friendly out of any resort that I have ever visited. The rooms were clean and very well taken care of. Viri at the front desk, was extremely kind and welcoming and took great care of us when we arrived before our room was ready. Abu at the lobby bar was absolutely amazing and had one of the best personalities of any person that I have had the privilege to interact with. The food was as good as any resort that I have previously been to. There is something for everyone. I honestly don't have a bad thing to say about the entire trip. It was amazing, and we will be back!

    Jan 29, 2026
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 85.40 Mexican Pesos per room per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    *Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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