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Paradisus Cancun

Mexico - Cancun

Our Rating
4 Nights with Air from $739 All-Inclusive
Info Customer Reviews Questions & Answers

Dazzling Mayan-infused architecture. An off-the-charts, stress-smashing spa. Ginormous, glistening pools. All you can dr ... More

Customer Rating 330 Reviews
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.2
Room Comfort
 
4.4
4.5 out of 5
"We recently returned from our vacation to Cancun celebrating our son's 16th birthday. I was kind of skeptical booking a trip through Cheap Caribbean having had know previous experience with them. I mus..." – greeneyedbandit
344 out of 388 (89%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.2
Room Comfort
 
4.4
4.5 out of 5
"We recently returned from our vacation to Cancun celebrating our son's 16th birthday. I was kind of skeptical booking a trip through Cheap Caribbean having had know previous experience with them. I mus..." – greeneyedbandit
344 out of 388 (89%) customers would recommend this product to a friend.
Inside of the Main building Jr Suite with ocean view Laying on the beach. PARADISUS View from room Paradisus Cancun View from room Ocean & pool view from room Myan coffee Amazing pool side service View from our room Great view No words... Phtotoshoot proposal on beach Inside the resort View from room Our private cabana that looked out at the ocean view of the beach By avenue bar Bali Bed with ocean view Lobby Ocean view from room Center of Paridisus Our second view view from balcony and pool Near the beach Balcony view After they found out it was our anniversary, they decorated our room with rose petals! Poolside. Beach drinks Paradisus offers a FREE photo session with the family conceirge service option A little special extra sunrise view from our room Lagoon and Beach View from our room View from balcony At ther Paradisus resort beache Beautiful Aqua beaches View of Royal Service Pool The Hotel room Bathroom (Jr Suite) SKY RIDER Our first view At 5 am Sushi at Bana The beautiful beach was just a few steps out the door! One of the atriums
All Customer Reviews
1-4 of 330 reviews. Sort by
January 24, 2018
Planning to return!

The title sums it up. We had a wonderfully relaxing seven day all inclusive experience. My husband and I traveled with another couple from Wisconsin on January 9- 16, 2018 to escape winter. No crowds this time of the year! An exceptional value! The Paradisus was beautiful and clean. No smoking anywhere. All staff was friendly and helpful. Food and drink were great with a large selection of cuisines. Beach and pool clean and beautifully landscaped. Entertainment was awesome. Room service was on time for an early morning adventure to Chichen Itze. Room frig was well stocked daily with water, beer, juice, soft drinks and snacks. Rooms cleaned daily. No need to do money exchange. We tipped with USD. We used USD for the bus and at the Market. But the hotel does money exchange at the going rate.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Wisconsin
Age: 55-64
Travel: 3-6 trips/year

January 22, 2018

Had a great time with a group of 8. Not sure if I would do the "royal service" again. It was nice for getting reservations and the better treatment. But for my husband and I it seemed priced a bit to high. Food was good market grill is fantastic. Like our stateside rodizio grill. But most restaurants are REALLY hard to get into. So that first day get your reservations in for the week. Or you won't get to try them all.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Utah
Age: 25-34
Travel: 3-6 trips/year

January 17, 2018
3rd time visitor, would go again

Paradisus Cancun is exactly that, without the extra effort of having to travel to Riviera Maya, the Tulum region or Isla Mujeres. It is really nice to be situated on the hotel zone, so close to downtown, yet feel like you are more remote because of the beautiful grounds, vast expanse of beach with incredible waves and the indoor "junglescape" where one can find a quiet place to relax. If you don't want to just sit on the beach or by the pools there are plenty of activities to enjoy like Zumba or dance lessons, sushi lessons or wine tasting as well as the pool side shows and musical performances ranging from steel drums to rock and roll. The service at the pool bar and at all the restaurants is great. The attitude of the hotel workers is always friendly and super helpful. Lastly the clientele is great. We always meet wonderful guests! This year when I asked my daughter if she wanted to return to Paradisus Cancun or try a new resort, she immediately answered " I love Paradisus, why would we try something else?

3rd time visitor, would go again
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: West Yarmouth, MA
Age: 55-64
Travel: 3-6 trips/year

January 16, 2018
Nice get-away

Stayed at paradisus Royal Service with my girlfriend for our anniversary on January 6th-10th. The resort is really nice with great staff and a lovely/clean beach as well. Loved that the royal service side of paradisus was adults only and much more quiet than the standard paradisus side. The only issues I had while staying was the room service. Ordered room service 3 nights out of the 4 nights I stayed and it took forever for the food to arrive. Ordered a burger and fries, it didn’t come that hot it needed to be much hotter. The burger was practically cold and the fries were soggy. The meat wasn’t cooked all the way through on another occasion when I ordered a burger through room service again. I was also surprised that there was no straws at the restaurants for the beverages. When I asked a waiter for a straw he told me that the resort “doesn’t carry straws”. Overall paradisus was a good stay for a few days just wished the room service was better


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Overall Rating: 4
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: New Jersey
Age: 19-24
Travel: 1-2 trips/year

Room Information

Paradisus Cancun features 700 rooms distributed on 9 floors with a private terrace and magnificent views over the Caribbean and the lagoon.

All rooms offer safe deposit box, mini bar, IDD phone, pay per view and satellite TV channels, air-conditioned, internet access and private bathroom with hair-dryer.

Room Details

Paradisus Junior Suite Lagoon View
Hotel/Studio Unit Details

Paradisus Junior Suite Ocean View
Hotel/Studio Unit Details

Family Concierge Ocean View Junior Suite
Hotel/Studio Unit Details

Royal Service Lagoon View Paradisus Junior Suite...
Hotel/Studio Unit Details

Royal Service Ocean Paradisus Junior Suite (Adults-Only)
Hotel/Studio Unit Details

Royal Service Luxury Lagoon View Junior Suite...
Hotel/Studio Unit Details

Family Concierge Lagoon View Junior Suite
Hotel/Studio Unit Details

Royal Service Luxury Ocean View Junior Suite (Adults-Only)
Hotel/Studio Unit Details

Family Concierge Lagoon View Suite
Hotel/Studio Unit Details

Family Concierge Ocean View Suite
Hotel/Studio Unit Details

Royal Service One Bedroom Suite Lagoon View (Adults-Only)
Hotel/Studio Unit Details

Royal Service One Bedroom Suite Ocean View (Adults-Only)
Hotel/Studio Unit Details

What's to Love

All-inclusive everything: the cocktails, the grub, the utter luxuriousness of it all.

Delish treatments like stone rituals, exfoliations & messages/facials that feature organic goodies.

Kids Club - supervised fun for munchkins between 5-12 so you can take that necessary breather.

Royal Service - a luxury boutique hotel within the resort that caters to your every whim.

Family Concierge - more perks, plus a walkie talkie/cell to call the staff at any moment.

Snorkeling on a gorgeous coral reef and ogling at the sea critters.

 

What We'd Change

Paradisus Cancun is a massive resort, but it can get a bit crowded. Fortunately, there's enough to do, as well as huge pools and a beach to allow everyone their own comfy bubble of space.

 

Why You Should Go

Only 15 minutes from the airport. Your Mexico dream vacay will be Mexi-Going ASAP.

The resort has its own 9-hole, par-3 golf course with FREE green fees. (Yes. Free.)

Mayan ruins are about an hour away if you're up for some antiquity.

You can hit the shimmering ocean with a Sunfish, canoes, water bikes & oodles more.

Breathe deep with Tai Chi & meditation, hit the fitness center or take Spanish classes. Ole!

Tennis courts are here and waiting for your A game. Bring it.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Parking
  • Spanish Lessons
  • Arcade
  • 9 Restaurants
  • 5 Bars/Lounges
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Canoes
  • Elevators
  • Conference Facilities ($)
  • Yoga
  • Spa Services ($)
  • Golf (included)
  • Wedding Services ($)
  • 24 Hour Room Service ($)
  • Meditation Garden
  • Honeymoon Packages ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Chichen Itza and Coba Ruins
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Paradisus Cancun

Kukulkan Boulevard Km 16.5 , Zona Hotelera

+52 998 881 1100

Hotel Description

Paradisus Cancun: All-Inclusive and All Waiting For You

Dazzling Mayan-infused architecture. An off-the-charts, stress-smashing spa. Ginormous, glistening pools. All you can drink and eat. All resting on pearly-white sand. All waiting for you. Was that a "yes, please," we just heard? Thought so.

At the Paradisus by Melia, the memories begin when you arrive.



DINING

Beach lovers, it's Foodie Central. Nosh on everything from Mediterranean to Mexican. Pan Asian to Italian-Argentinean inspired. And dine like rock stars at Tempo, where a six star Michelin chef cooks up some mighty fine eats. Dig in.

Noas
Type:
International Buffet
Hours: Lunch - daily, 12:30pm-4pm; Dinner - daily, 6pm-11pm
Description: Enjoy sumptious International lunch and dinner buffet featuring show cooking and fresh juice area.
Dress code: Casual.

Vento
Type: Mediterranean
Hours: Lunch - daily, noon-6pm; Dinner - daily, 6pm-11pm
Description: Features Mediterranean dining with wood-fire pizzas and fresh pasta.
Dress code: Casual.

Tempo By Martin Berasategui
Type:
Gourmet
Hours: Dinner - daily, 6pm-11pm
Description: Gourmet cuisine by 6-star Chef Martin Berasategui in an adult-only setting. Available for an additional charge.
Dress code: Elegant casual. Gentlemen are requested to wear long trousers and a collared shirt.

Bana
Type: Asian
Hours: Dinner - daily, 6pm-11pm
Description: Contemporary Asian dining experience with sushi and Asian fusion cuisine. Located in the Zen lobby.
Dress code: Casual.

Market Grill
Type:
International
Hours: Breakfast - daily, 6:30am-11am; Lunch - daily, noon-6pm; Dinner - daily, 6pm-11pm
Description: Featuring Italo-Argentinian cuisine and prime cuts on a lovely terrace.
Dress code: Casual.

Mole
Type: Mexican
Hours: Lunch - daily, noon-6pm; Dinner - daily, 6pm-11pm
Description: Serving contemporary Mexican cuisine.
Dress code:
Casual.

Blue Agave
Type: Mexican
Hours: Lunch - daily, noon-6pm; Dinner - daily, 6pm-11pm
Description: Featuring scrumptious tacos and local hand-made delights.
Dress Code:
Casual.

La Palapa
Type: Gourmet
Hours: Lunch - daily, noon-6pm; Dinner - daily, 6pm-11pm
Description: Exclusive for Royal Service guests, this adult-only restaurant features a la carte entrees, salads and chef specialties.
Dress Code: Casual.

La Perla
Type: International
Hours: Breakfast - daily, 6:30am-11am; Lunch - daily, noon-6pm; Dinner - daily, 6pm-11pm
Description: International buffet serving seafood specialties and steaks poolside.
Dress Code:
Casual.

All hours are subject to change.



BARS/NIGHTLIFE

Put on your party pants because these drinkin' spots are haute. Hit the beach bar, then the swim-up bar in the pool. End the night at the Red Lounge to showcase your dancin' skillz. Drink up.

Toji Bar
Asian-inspired cocktail lounge. Daily, 5pm-midnight.

Avenue Bar
Offering delicious cocktails and snacks. Daily, 10am-5pm.

Swim-Up Bar
Swim-up bar located at the South pool. Daily, 10am-5pm.

Red Lounge
Exclusive to Red Level guests. Daily noon-5pm.

Coco's Bar
Beach bar. Daily noon-5pm.



BEACHES AND POOLS

Palapas on sugar-white sand await your weary bod at this rockin' resort that overlooks the Nichupte Lagoon and the Caribbean. Want more? How about two shimmering pools that are nearly as long as the resort? One pool even has an area for the kiddos. You're welcome.

SPORTS/ACTIVITIES

Water

  • Aqua aerobics
  • Beach sports
  • Pool sports
  • Kayaks
  • Paddle boarding

Land

  • Fitness center
  • Stretching
  • Jogging
  • Meditation
  • Tai Chi
  • Art classes
  • Spanish classes
  • Games and contests

Golf
Paradisus Cancun has its own 9-hole, par-3 golf course, with rental carts and equipment available. Complimentary green fees are a part of the all-inclusive package. Daily, 7am-3pm.



INTERNET

Guests enjoy complimentary Wi-Fi access in the resort's public areas as part of the all-inclusive package.

SPA SERVICES

YHI Spa, one of the most prestigious in the world, offers a variety of ways to relax and unwind for an additional charge. Daily, 8am-6pm.
  • Massages
  • Spa pool
  • Stone Rituals
  • Exfoliations
  • Body wraps
  • Hydrotherapy
  • Manicures
  • Pedicures


WEDDING/HONEYMOON

Paradisus Cancun is the perfect place to say, "I do!" Let the resort's wedding specialists take care of all the details, so you can rest assured, you're dream wedding will come true. For more information, please contact the resort directly.

CHILD CARE

The Mini Club offers supervised activities for children ages 5-12. Daily, 9am-5pm.

ADDITIONAL INFORMATION

Location
Paradisus Cancun is located 15 minutes from Cancun International Airport (CUN) and 17 minutes to downtown Cancun.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 5-night minimum stay is required for arrivals Dec 26, 2017-Dec 31, 2017.
A 4-night minimum stay is required for arrivals Aug 2, 2017-Dec 22, 2017 & Feb 15, 2018-Feb 19, 2018 & Mar 25, 2018-Mar 31, 2018.

All-Inclusive Policy
The All-Inclusive Program/Plan finishes at noon on the day of departure. In the event of a lost bracelet, an additional charge will be applied to your account. Return your bracelet to the Front Desk before noon the day your plan expires. Otherwise, an extra day will be charged to your bill.

TAG Approval
Paradisus Cancun is a TAG-approved hotel, meaning it is certified as gay-friendly and enforces non-discriminatory policies, provides diversity and sensitivity training for employees and empowers customers and employees to be "watchdogs" of its gay-and-lesbian business practices.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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