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Iberostar Cancun Star Prestige

Mexico - Cancun

Our Rating

4 Nights with Air from $1,009 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
2.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
2.0
3 out of 5
0 out of 1 (0%) customers would recommend this product to a friend.
All Customer Reviews
1-1 of 1 reviews. Sort by
February 28, 2019
Needs some tweaks

Pros pool and beach are beautiful. Javier goes above and beyond to make sure the guests are taken care of. Service at the pool and beach is great.. Cons : checking in was a nightmare. Gave us two double beds instead of a king. The gentleman was rude and non helpful. Told us they were booked for the rest of the week and we could not be moved, which was a total lie. The gentleman who delivered our luggage was awesome put us in touch with a manager Marianna who switched us the next day she was so sweet. Get rid of the double beds in an all adult building talked to many guests that had the same problem. Pays to put your foot down. In checking in went to make reservations for the week for the restaurants, told us they were all booked, lol, I told them I didn’t pay thousands of dollars to eat at a buffet every night. Again demand get a boss, they did get us in restaurants for our whole weeks stay. Get rid of the reservation policy we have stayed at all 5 star resorts the six times we’ve vacationed in Cancun never needed to have reservations for dinner and it all worked out. Vacationing on a schedule doesn’t work for most people. Totally boring at night bring in some bands you have a beautiful huge deck to accommodate this. Dim the lights in the bar it’s like a cafeteria at night. Again this complaint was said by many guests. Rooms are clean and really modern if that’s your thing but pretty much just a standard hotel room. The bartenders and service in the lobby bar were excellent but because there is just a DJ. And it’s so bright it was empty most nights. Again BORING. I was actually in bed at 8pm and 10pm two of the nights. If your thing is to just lay in the sun, go to dinner and go to bed this is the place for you. They do not give you information of what activities are happening everyday which is bad in my opinion. We missed out on a extravagant Valentine’s Day buffet in our hotel we were never told should have been told at check in. Simple fix supply a daily print out in the rooms of activities. We have always had this in every five star resort and cruises we’ve been on. I could probably give many more suggestions but this is getting too long. One more positive the lunch buffet at star prestige is excellent better then most the other six restaurants that we had dinner at. We made our own fun but will stick to total 5 star luxury properties in the future.


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Overall Rating: 3
Value
 
2.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Michigan
Age: 55-64
Travel: 3-6 trips/year

Room Information

These 156 ocean front suites are complete with private balconies with whirlpool tubs and ocean views that are sure to wow you!

Room Details

Junior Suite Ocean Front Star Prestige (JSOFSP)
Hotel/Studio Unit Details

Junior Suite Roof Top Ocean Front Star Prestige (JSRTOFS)
Hotel/Studio Unit Details

What's to Love

The gorgeous decor and perfect amenities are the kinds of things beach lovers dream of!
Each guest staying 3 nights receives one round of golf, complimentary!
 

What We'd Change

It's a brand new resort being added to an already amazing resort... What could we possibly want to change?
 

Why You Should Go

The wine tastings are out of this world, fabulous!
This resort is brand new in 2019, meaning everything is in perfect condition.

Available Amenities

  • Bar/Lounge
  • Beach
  • Beach Bar
  • Cable/Satellite TV
  • Concierge Services
  • Jacuzzi
  • Laundry Services ($)
  • Restaurant
  • Pool Bar
  • Dry Cleaning Services
  • Snack Bar
  • Massage/Spa Treatments ($)
  • Wireless Internet
  • Fitness Center
  • Beauty Salon ($)
  • Swimming Pool


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Beauty Salon
  • Dining
  • Fishing
  • Fitness Center
  • Golf Course(s)
  • Kayaking
  • Nightlife
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Iberostar Cancun Star Prestige

Kukulcan Blvd, Km 17

+52 998 881 8000

Hotel Description

Iberostar Cancun Star Prestige

All new in 2019, this magnificent, adults-only, oceanfront tower is just steps from the beautiful white sands of Cancun. Here, you can enjoy the luxurious suites on one of the 13 floors of the Iberostar Cancun Star Prestige Tower, all of which have an ocean view room. Book one of the top floor, rooftop suites, for an extra special experience. Here, you can enjoy lush amenities like wine tastings, live cooking shows, 24-hour concierge and so much more. What are you waiting for? Cancun is calling!

DINING

Tower Restaurant
Type: Buffet and Italian
Hours: Breakfast, lunch and dinner
Description: Breakfast and lunch are buffet-style, while dinner offers a la carte and buffet options. Located on the lobby floor and also accessible through the outdoor terrace right next to the pool.

Snack Bar
Type: Snacks
Description: Savory, smoky, sweet and spicy flavors can be found here, so even the pickiest eater will be at ease. All your refreshment needs are met here with a bar that serves anything from mocktails to cocktails.

Guests have access to all restaurants at neighboring Iberostar Cancun.

Hours are subject to change.



BARS/NIGHTLIFE

Swim-up Bar
Open daily

Beach Bar
Open daily

Guests have access to all bars are neighboring Iberostar Cancun.



BEACHES AND POOLS

Enjoy a dip in the adults-only pool, designed specifically for the Star Prestige area. Guests also have the option for a private beach cabana with waiter service.


SPORTS/ACTIVITIES

Water

  • Swimming
  • Windsurfing
  • Diving ($)
  • Kayaking
  • Paddle boats
  • Snorkeling

Land

  • Special socials
  • Spa
  • Cooking show
  • Wine tasting
  • Golf


INTERNET

Wi-Fi is available for all guests.

SPA SERVICES

Spa services are available at an additional cost.

WEDDING SERVICES

Wedding services are available at the resort.

ADDITIONAL INFORMATION

Location
Located in beautiful Cancun
15-minute car ride from the airport

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Tax Payment
The government has approved a new tax for visitors visiting the Mexican municipality of Benito Juarez. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $24.18 pesos (approx. $1.16 USD) per night per room. Please be mindful of the fluctuation of exchange rates, as this exact dollar amount may vary.

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Choose a Vacation Package
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5 days, 4 nights
Travel Dates 4/1 - 8/15
Starting at $1009 was $2099
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
5 days, 4 nights
Travel Dates 8/16 - 10/31
Starting at $859 was $1699
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST