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Grand Sens Cancun

Mexico - Cancun

Our Rating

4 Nights with Air from $799 All-Inclusive
Info Customer Reviews Questions & Answers

Located on the north end of Cancun’s world-famous Hotel Zone, Grand Sens Cancun offers the perfect setting for ultimate ... More

Customer Rating 17 Reviews
Value
 
3.1
Service
 
3.2
Beaches & Pools
 
2.7
Dining Options
 
2.2
Room Comfort
 
3.1
2.7 out of 5
"The resort is beautiful, not bad for the price. The food is typical resort food, if you want real authentic Mexican food you have to leave the resort. NOT a lot of options for entertainment, it's quite..." – lotsoffun
6 out of 18 (33%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.1
Service
 
3.2
Beaches & Pools
 
2.7
Dining Options
 
2.2
Room Comfort
 
3.1
2.7 out of 5
"The resort is beautiful, not bad for the price. The food is typical resort food, if you want real authentic Mexican food you have to leave the resort. NOT a lot of options for entertainment, it's quite..." – lotsoffun
6 out of 18 (33%) customers would recommend this product to a friend.
All Customer Reviews
1-4 of 17 reviews. Sort by
February 10, 2020
Not as Advertised

Being our first all-inclusive resort vacation, we don't have grounds for comparison, however found this resort a bit underwhelming. On the website it was presented as a "brand new" property when in reality it was clearly older and had just been given a facelift. While it was clean enough, this misleading was concerning. Even at the top of this review page it says "Grand Sens Cancun offers the perfect setting for ultimate romance, sophistication and relaxation in paradise." This resort was basically the exact opposite. Closer to a frat party than sophistication and relaxation. The restaurants were also a bit misrepresented. The website said "all you can eat at all of the restaurants". In actuality they were each only open specific times and if you didn't arrive right when they opened you either may not get in at all or be forced to make a reservation for hours later. In regard to the menus at the restaurants other than the buffet, they required us to order all courses at once and specifically one from each section of the menu without exception. So you have to choose your dessert at the same time as your appetizer. It felt like a very rushed burn and turn dining experience. In regard to the pool and beach: The beach was actually really nice. we walked a ways down the beach past other resorts and Grand Sens definitely did the best job of cleaning up the seaweed every morning. Hervin did a great job serving cocktails on the beach as well. The downside was that from noon-4pm every day there was a pool party with the loudest music around. When we walked down the beach you could still hear it five resorts away! So imagine how loud it was when you were right there trying to enjoy the view, sunbathe, read a book, or have a conversation. It was very off-putting. Our second to last day we finally decided to take part in the party as you couldn't avoid the noise anyway. While its fun to pretend we were much younger again for one afternoon, every day it was quite tiresome. Overall, we had a good time (we always make the best of wherever we are). Being from the north, it was good enough for us just to be someplace warm for a week, but we definitely would not choose this resort again. If you are in your twenties and like the nightclub environment all day every day this may be for you. If you have outgrown that mayhem and would prefer something relaxing I would recommend going elsewhere.


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Overall Rating: 2
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Michigan
Age: 25-34
Travel: 1-2 trips/year

February 9, 2020
Always good to get away, but seen better

The one thing that stood out to us at this resort is its literally the first resort where it didn't feel like everyone was competing for a recommendation for high level of service. There were still 10% that seemed to care about service, 50% just average, but 40% were acting like we were a waste of their time. We're not snooty travelers, looking or the best all the time, but it was just very noticeable. Being a smaller resort, the buffet was not full of a lot of good choices. Our first night we went there and ate a bit (didn't have a good idea of other options/reservations/times/etc.) but then actually walked to the Oasis resort next door to try and find a better buffet option. Was a little better. The breakfasts were good! The restaurants had time blocks, no reservations, so if you planned well enough you could get in, but if your first choice/time fell through, it pretty much ruined any good dinner plans for the night unless you wanted to stand in line for an hour to an hour and a half to make sure you got in the next time block. The restaurants we did get into did have good food. It took us a bit to figure out what drinks were actually good, because most were questionable and/or they didn't even know how to make. But once we figured that out we stuck to those. Mint for mojitos ran out fast, they didn't know how to make a proper dirty monkey (one of my wifes favs) A few top shelf liquors so I stuck with Tanquaray and tonic. The beach pool areas were nice. But aside from the pool being lined with fancy bed's, there was no room to lounge around the pool and even if you could, the sun barely entered that area. So that meant the beach was packed, again we had to go to the next resort just to find a place to sit on the beach. A good amount of the beach lounges were broken if we could find any available. We took a bus ride for a day to Grand Oasis so we could enjoy some really nice stretch of beach and a lot more pool space to lounge around. The rooms were decent, we had a view of the lagoon side with a balcony. But the street noise and for some reason our slider had a terrible whistling noise with the wind that made sleep a little hard. Especially with the loud echoing halls and people with little consideration for others (yelling, hooting, hollering, slamming doors). The resort was clean, comfortable and nice! We follow the deals, and as usual, for us to go to an all inclusive resort for 5 days including airfare (from Michigan) for $650 per person, they don't make any money off us. It's a cheap, relaxing and fun vacation. Just make sure you don't pay full price.


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Overall Rating: 3
Value
 
4.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: Michigan
Age: 45-54
Travel: 1-2 trips/year

February 6, 2020
For kids

The bars would close at midnight-1230. No other adult resort I have ever been to did that. Only severed cold hotdogs burgers and fries. Didn't let guest know what events were going on at the hotel during your stay. Had the same foods on buffet everyday. Were out of a lot of things on menu. It was the worst experience at an all adult resort I've had in 6 years and I go every yearm


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Memphis, Tn
Age: 45-54
Travel: 1-2 trips/year

February 5, 2020
You get what you pay for!

Overall great experience, but that had more to do with the people we vacationed with! The resort was nice enough. The food was good enough, didn't go hungry or thirsty. It would be nice if more bathrooms were throughout the resort, and a couple more bars, with a few more bodies on the staff.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Michigan
Age: 35-44
Travel: 1-2 trips/year

Room Information

Grand Sens Cancun boasts 399 spacious and comfortable rooms designed to match every traveler’s needs. Amenities include a flat screen tv, coffee maker, in-room safe, iron/ironing board and much more.

Room Details

Standard Room
Hotel/Studio Unit Details

What's to Love

Grand Sens Cancun offers a lively, yet sophisticated and romantic atmosphere–perfect for a couple’s getaway!

Its prime location in Cancun’s Hotel Zone gives guests access to tons of nearby entertainment and activities.

Begin each morning of your vacay with a relaxing yoga class.

 

What We'd Change

Gorgeous white sand beach, perfect Cancun location and top-notch service... what’s NOT to love?
 

Why You Should Go

This all-inclusive gem offers the perfect setting for romance with couples’ spa treatments, romantic dinners and dreamy beach views.

Grand Sens is just a quick 20-minute drive from Cancun International Airport.

Guests have free access to the fabulous amenities and entertainment at nearby The Pyramid at Grand Cancun–including access to a casino, dinner shows, acrobatics shows and more! Roundtrip transportation is included, reservations required.

Available Amenities

  • Business Center ($)
  • Casino ($)
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Golf Course ($)
  • Laundry Services ($)
  • Swimming Pool(s)
  • Aerobics
  • 24 Hour Front Desk
  • Parking
  • Medical Services ($)
  • 7 Restaurants
  • 6 Bars/Lounges
  • Nightclub
  • Multilingual Staff
  • Spa ($)
  • Yoga
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Bell Staff Service
  • Wireless Internet Access ($)
  • Travel Agency
  • Fitness Center
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Evening Entertainment
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Beauty Salon
  • Casino(s)
  • Coral Reef
  • Deep-Sea Fishing
  • Dining
  • Fitness Center
  • Golf Course(s)
  • Historical Site(s)
  • Mayan Ruins
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Grand Sens Cancun

Blvd. Kukulcan Km 4.5, Zona Hotelera

(770) 274-1821

Hotel Description

Grand Sens Cancun

Located on the north end of Cancun’s world-famous Hotel Zone, Grand Sens Cancun offers the perfect setting for ultimate romance, sophistication and relaxation in paradise. This all-inclusive, adults-only gem sits right along the stunning white sand of Cancun, where guests can lounge the day away and stroll, hand-in-hand, with your other half. With a unique blend of sophisticated entertainment and world-class cuisine, Grand Sens offers couples an unmatched collection of experiences and amenities including morning yoga, delicious cocktails by the breathtaking infinity pool, couples’ spa treatments and much more.

Exclusive, complimentary Grand Plus Perks available for all CheapCaribbean guests now through all of 2020:

  • Access to VIP check-in and welcome lounge in the main lobby
  • Guaranteed room in an oceanfront building
  • Special Guest Service concierge
  • Exclusive Grand Plus-only beach area
  • VIP Grand Plus wristband



DINING

The White Box
Type: Italian/Mediterranean Gastropub
Hours: Open daily for lunch & dinner
Description: Enjoy delicious and authentic Italian/Mediterranean cuisine in a cozy indoor/outdoor setting.

Las Palmas
Type: International Buffet
Hours: Open daily for breakfast, lunch and dinner
Description: Choose from a variety of delicious international cuisines in a buffet-style spread.

Careyes
Type: Gourmet seafood & grill
Hours: Open daily for lunch & dinner
Description: Enjoy delicious, gourmet seafood served in a lively atmosphere.

MakiTaco
Type: Mexican-Japanese fusion
Hours: Open daily for lunch
Description: Treat yourself to a multitude of flavors from Mexican and Japanese-inspired dishes.

Bites
Type: American gourmet bites
Hours: Open daily for lunch
Description: Serving up a variety of American fare that we all know and love.

The White Box Terrace
Type: Pizza & Pasta
Hours: Open daily for lunch & dinner
Description: Enjoy delicious and authentic pizza and pasta dishes on an outdoor terrace.

Maria Bonita Terrace
Type: Mexican
Hours: Open daily for lunch
Description: Enjoy flavorful and authentic Mexican cuisine.

Hours are subject to change.



BARS/NIGHTLIFE

Lobby Piano Bar
Open daily

Alberca Bar
Open daily

Kinky Night Club
Open daily

Coffee & Me (Coffee bar)
Open daily

Tequila Lounge Cigar Bar
Open daily

Café del Mar
Open daily



BEACHES AND POOLS

Spend the day lounging by the fabulous infinity pool, cocktail in hand, or on the beach with stunning views!


SPORTS/ACTIVITIES

Land

  • Golf nearby($)
  • Zumba
  • Yoga
  • Aerobics
  • Fitness center


INTERNET

Wi-Fi is available at the resort for an additional cost.

SPA SERVICES

Pamper yourself at the onsite Sensoria Spa, where you’ll enjoy a wide range of treatments, using all organic products, specially designed to leave you feeling refreshed and relaxed. All spa treatments are available at an additional cost.

WEDDING SERVICES

Grand Sens Cancun offers a variety of romantic wedding services at an additional cost.

CHILD CARE

This resort is adults-only. Childcare is not available at Grand Sens Cancun.

ADDITIONAL INFORMATION

Location
Located on the north end of Cancun’s world-famous Hotel Zone, Grand Sens is nestled along a fabulous, white sand beach. The resort is just a quick 20-minute drive from Cancun International Airport (CUN) and only four minutes from downtown Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card (American Express, MasterCard or Visa) is required upon check-in for possible incidentals not included in your hotel reservation. The minimum age to check-in is 21.

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5 days, 4 nights
Travel Dates 3/6 - 10/2
Starting at $799 was $2099
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!

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