Fiesta Americana Condesa Cancun All Inclusive

The good: This resort is sitting on a beautiful pristine carribean beach. The seaweed was minimal and the sand was clean and white. The staff were top notch, many going out of their way to assure we had a great vacation. Every employee was polite and professional. The resort had beautiful tropical plants everywhere which we really enjoyed exploring. It was extremely easy to go right outside the resort and catch the buses coming and going from the local markets and entertainment areas. We felt safe exploring outside the resort during the day. We stayed in at night but it prob wouldve been ok. The best dining spot was the taco place that served homemade tortillas. The bad: The layout of this place is very confusing. The main focus when you enter is the bar area. The extremely helpful Amstar rep was housed beneath the main floor but the folks selling timeshares were right up front everytime you got off the elevator in the lobby. The restaurants were down side hallways with no real direction or posted hours. We mostly ate at the buffet bc the restaurant hours weren't clearly stated anywhere. The buffet food looked wonderful but it was very subpar and compared to a low end buffet in your local town. We compare it to Golden Corral here at home. To get from one pool to the other which were on two different levels you had to walk all the way around the entire outer perimeter. This was true of getting to the beach too. A bridge wouldve been a wise choice. We located TWO restrooms during our stay, the 2nd was unmarked down a side hallway by a service door. The "activities" took place in a building outside the main lobby which were also not clearly posted. We accidentally found it on day 3. The ugly: yes,I read the reviews and the last was posted 3 months before i booked and was the latest review available. It stated there was construction. Well I figured for sure they wouldve been complete. Nope. There was construction going on the entire time in the pool area. Very noisy and ugly, which wouldve been ok if there was something nice to look at. Someone decided to block the view of the caribbean ocean with a giant palapa. The view from the infinity edge pool was of a huge grass hut. Just terrible. The pic is of the palapa and construction beside it. We wont recommends or revisit this one.

Beautiful resort. Excellent service. Very clean Many dining options with excellent food and excellent presentation. I liked that it is a quieter more family oriented resort. The service here is beyond excellent and the grounds are well kept. The beach was pristine. One thing I would change would be more entertainment, that is shows and music.

We were there for a whole week...it was great! Will deffently recomend! And would book again without a doubt!!! Great service..delicous food.. Nice and comfortable rooms! But by far the pools and retaurant services were my favorite!

I simply cannot describe what an amazing hotel this is. We absolutely loved our experience. The rooms we very clean and would be cleaned on a daily, the maids which we never were able to see and thank would even organize our shoes that we would have on the floor which I thought was so cute. Room service was 24/7 at no extra charge! The beds were comfortable to my taste I would say medium/ firm. The beach was beautiful, there was some seaweed but that is common in the area, but the hotel did an amazing job making sure the beach was nice. We didn’t see many people on the beach because the waves were a bit strong the weekend we were there but me and my husband actually enjoyed them. The pool was beautiful. There was a side mainly for kids to enjoy but me and my husband enjoyed the area with the swim up bar. Music was great. You could request what you liked to hear so they tended to everyone’s tastes. EVERYONE WORKING THERE IS AMAZING! THE FOOD WAS AMAZING! I would recommend the fish tacos near the pool. Only negative is they are only open from 12-6. I could have eaten there all day long if they would have allowed! My husband is Mexican so he was nervous the food would not be as authentic as he would like but he actually really liked the food! A Mexican food spot inside has the best tacos and quesadillas! Hand made tortillas!! Salsas are great! Only complaint I could have about this place is the people in the lobby trying to sell you packages or time shares. They are so persistent but we just ignored. I read in previous reviews they have been an issue before. Would say just don’t make eye contact and do your best to ignore.