Fiesta Americana Condesa Cancun All Inclusive

This was our first family vacation to an all inclusive resort. We were extremely impressed! The only reason I gave the beach/pools 4 stars was the seaweed. We really weren't able to get in the ocean at all during our 4 days. That was not the resort's fault at all though. The room was very cool, but still felt humid. It definitely didn't damper the trip, but just something I remembered. We were very happy with the food and the restaurants. Our room was cleaned daily and smelled amazing! The pools were busy, but that's because the ocean was closed. We were all very happy with our trip and that included a boy that was 14 and a boy that was 18. All of us would love to go back!

Myself and 9 others came here as a group this past July 4th week. This was my first time staying in Cancun and my 2nd all-inclusive. The resort itself was very very pretty- was clean and updated. I have to say the staff in all aspects of the service here were wonderful. They were polite and attentive. Most were bilingual, being Spanish as their primary and English as their secondary. This was huge with lessoning the communication gap. The rooms were good size, clean and pretty modern- to include flat screen tv's and an iPad for the alarm clock- which was individualized with each guests name on the main screen. The only negative with the room, was that there was only 1 English speaking station on the tv, making the evening relaxing time, interesting. The pool was amazing. The staff had water games and activities throughout the day, making meeting fellow guests a whole lot of fun. The pool was good size and clean. It had a pool bar with stools right there. Having a drink while in the water, making it much more fun! My only disappointment with the pool situation was that the bar portion opened at 11:00a and closed down completely at 6:30p. Considering there was still 2 1/2 hours of good daylight left and plenty of warm air, it was a bit of a disappointment. For the most part, the food was really good. The Chinese restaurant and the healthy food shack were closed for renovations, which limited some of the choices. My only issues with the food was that there was really only the buffet for breakfast. Resulting in there sometimes be long lines to get in. They could use more breakfast options. As for safety, I felt completely safe walking around the grounds. They were well lit and always seemed to have people walking around. I would recommend this resort.

Had an amazing time service was good and the food was great !!! We enjoyed the stay.

Overall a very nice place. Not to far from airport. Beach was nice. The beach was closed in the evening - this is something new we experienced (not sure if it is for safety) I used to like to sit on the beach at night and star gaze with my toes in the sand. I saw other resorts also had gates closing off the beach. The hotel added an extra tax to my stay (it was only $6 so I didn't care, but it was unexpected. House keeping left a nice swan towel design and rose petals on our anniversary night (very nice). At other hotels, they did it every night. The A/C in our room never got cold, just cool. The pool bar was overrrun (needed a few extra bartenders) . There is no server on the beach (again at other hotels we did not need to leave our beach chairs for beverages). We actually paid more for this resort than the other resorts we have stayed and I guess I expected a little bit more. It was a fine resort, but not top on my list. I would stay there again if the price was right, but would look elsewhere first.