What We Love
- Napping along the beach in one of the resort's hammocks. Beach bliss.
- Basking in a Bali bed poolside. Sweet, sunshiny days ahead.
- Top level service where you'll want for nothing. Prepare to be pampered.
- De-stress at the spa. You'll find more than 60 indoor/outdoor treatments.
- Splurge on RedLevel service & enjoy personalized extras - Butlers, private pool, free Wi-Fi & more.
- Bonus: no passports or visas required to travel to Puerto Rico!
Things to Know
- The resort is away from the hustle and bustle of San Juan, so nestle in and relax.
- Pack some beach shoes because the shores can be rocky.
- Rent a car if you want to venture out and explore Puetro Rico. El Yunque Rainforest is stunning.
- Golf at two 18-hole championship courses. Discounted greens fees, tee times, and lessons.
- Get sporty on the tennis court, b-ball court or at the gym. Always good to break a sweat.
Resort Details
- Cafe SoleilFeatures International dishes with a Caribbean influence. Serving breakfast, lunch and dinner.
- Nami Asian BistroOffers 4 themed restaurants in 1 including a full-service sushi bar, teppanyaki, a Pan-Asian style infused with Latin influences and a Soba (noodle) bar.
- Pasion by Chef MyrtaTaste the local cuisine prepared by award winning local chef in a tropical setting with indoor and al fresco dining.
- TempoContemporary Italian-Mediterranean cuisine.
- Various Lounges/Bars- Avenue Bar
- Martini Bar
- CoCo Lounge
- Wet Pool Bar & Grill
- Royal Service Exclusive Pool Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold†
- Bell staff/porter
- Business services†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Game room
- Gift/News stand†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box†
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact hotel directly for packages & pricing.
† Fees may apply
- Children's poolThere is a children's pool on-site.
- Children's program, onsite †
- Direct access to a beach
- Fitness center on-site
- Golf location (onsite/nearby) †A 36-hole course is available.
- Hot tubThere is an outdoor hot tub.
- Non-Motorized Water Sports †Snorkeling
Paddle boats
Kayaks
Aqua-trykes
Windsurfing
Canoes - PoolThere are 3 pools on-site. This property has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 3 tennis courts on-site.
- On-site EntertainmentLive daily entertainment
Karaoke
Theatre
Theme parties (additional fees apply)
- Old San JuanApproximately 40 minutes from hotel.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2963 reviews
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Jul 01, 2025ANTHONY IS THE BEST
Anthony was personally, sweet and compassionate. We talk about himself and he showed a lot of his amazing character. Super genuine, money could not afford a sweet soul like that. Hold on to him and appreciate him for the amazing service he provides. Thank you Anthony :)
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Jul 01, 2025
Amazing!! Great food amazing staff!!
Anthony was super friendly great service! Super funny and charismatic made our night!! He was also super helpful with recommendations and even brought out cake on the house for taking a couple minutes extra(which I think he really did not take long at all)!!!
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Jul 01, 2025
Dinner night at Nori Asian grill
Dinner was great and we had a wonderful time. Thanks to Anthony Oquendo for making our experience so great. Made great friendly conversation.
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Jul 01, 2025
Dined at Nori Asian Grill
We were lucky to get Anthony as our server and he was absolutely wonderful! He was fast and warm and friendly!! Made our day experience 2x better! Next time I come I would ask to be seated in his section!
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Jul 01, 2025
Anniversary Dinner to Remember at Nori!
We had an incredible experience at Nori at the Hyatt Regency Grand Reserve in Puerto Rico for our 12th wedding anniversary! From the moment we sat down, our server Anthony went above and beyond to make our night special. Not only was he knowledgeable (especially helpful since we’re vegan!), but he was also absolutely hilarious — kept us laughing all night and even took a beautiful anniversary photo of us outside. The food? OUTSTANDING. We had the BBQ tofu cauliflower bowl — so flavorful and satisfying — and the veggie fried rice, which we devoured. But the star of the night was the Vegan Lover’s sushi roll. We got it both spicy and with teriyaki sauce, and honestly, we were in heaven. To top it all off, they surprised us with complimentary champagne to celebrate. It was such a thoughtful touch and really made the evening unforgettable. We’re already talking about coming back every year — Nori has officially become a new anniversary tradition for us. HIGHLY recommend!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed