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Visualize this: you, stretched out on a cushy spa table, listening to soft, soothing music, (stress draining out of your
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Visualize this: you, stretched out on a cushy spa table, listening to soft, soothing music, (stress draining out of your body by the second), waiting for your Swiss massage to commence while your kiddos (on energy overload) are safely entrenched in the Pirate Paradise Waterpark, without a care in the world.
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"I booked with the Deal of Fortune, and I really don't have anything negative to say about this resort.
Check-in was smooth, and we were greeted with drinks right away, and our bags were taken care of...." – bsm88
619 out of 1,110 (56%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
3.4
Service
3.6
Beaches & Pools
3.5
Dining Options
2.9
Room Comfort
3.3
"I booked with the Deal of Fortune, and I really don't have anything negative to say about this resort.
Check-in was smooth, and we were greeted with drinks right away, and our bags were taken care of...." – bsm88
619 out of 1,110 (56%) customers would recommend this product to a friend.
All Customer Reviews
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November 10, 2019
You get what you pay for but.....
The price that we paid for this vacation, I was not expecting the Four Seasons. I have been on many value priced vacations and understand what is to be expected. My complaint about this resort is that if it's not going to be the newest, luxurious, high quality, there are only two things I expect. I expected cleanliness and good customer service. This resort is SERIOUSLY lacking in both those areas. The staff acted as though simple requests were above and beyond what they could handle. Our room was never really clean and every day I add to ask for our fridge to be restocked. There was only one working elevator our entire trip and we were on the 6th floor. The good news is that I didn't gain any weight, the bad news is they never made an attempt to fix the elevator and the one that was working was often stuck for more than 30 minutes. We were supposed to get a concierge tour and resort credit. No attempt was ever made to schedule that and when asked about it I got the run around. I felt they looked down on us because we were four women traveling and couldn't afford the VIP package. Had they asked, they would have known that we were well within our means to purchase anything that they sold and may have been intrested in the VIP package. The staff were not a good representation of the people of Jamaica. My mother cut her hand and when we asked for something to clean it and a band-aid we were offered either a $30 trip to the nurse or purchase of the items in the gift shop which would have equaled $40. There was not so much of an ask if she was even OK. Andre the bellman was excellent and there was a tall, young girl in the restaurant that was very nice. When we inquired about getting a breakfast to go because our excursion left before breakfast time, she made every attempt to help even though the staff in the kitchen was less then accommodating. If we were to travel again, it would not be to stay at this resort.
Limited food options for a vegetarian. The buffet is basically the same daily. The asian spot was only open one night and we missed it
Amazingly friendly staff in all departments.
Rail liquor gets old after a while.
Beach is beautiful.
Waterslide is underrated! So so fun for adults and kids.
Wifi was great in your room and lobby.
I would honestly say that every employee in this hotel is going above and beyond to make you comfortable... except the concierge... they were ultimately just a complete waste of time upon our arrival and at first put a bad taste in our mouth ... everyone else in the hotel redeemed that experience... I will say that next time we will plan to stay on the cove side
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What's the best excursion? How much should you tip?
Ask a question about Sunscape Splash Montego Bay or help someone else answer theirs.
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49 questions, 359 answers.
Was this formally Sunset beach resort?10 answers
Is there a gazebo or pier that will allow us to see fish?
4 years, 50 months ago
United States
Yes, this was formally Sunset beach resort, but was re-branded as the Sunscape Splash Montego Bay. For the most up to date information regarding fish interaction, please check with the resort directly . Their international phone number is: 876-979-8800.
TimCC
Was formerly Beaches. Not sure about name many moons ago
trluxcs
Yes is was sunset and there are barrier rocks to climb and snorkeling very close to coral reefs
Gingerspice
Yes it was the Sunset beach, and they have natural rock formations but you can't see any fish.
floser
There are plenty of places you can see fish in the cove areas. Take some bread from breakfast bar. Best area is down near the beach bar. Lots of fish not even knee deep that you can feed.
Rock formation and walls but no dock. Nice Gazebo in Cove area that I think anyone can take pictures in.
Chirp
Yes I believe so
LoriS0417
No pier. This is the best you will get. We saw a live starfish in the tall grasses.
GinnyK
yes, this was formerly Sunset, and you can see quite a few fish right in the water on the beaches, not sure about from any gazebo, or if there even was one. There is also pretty good snorkeling right from the beach at the resort.
tonyh
Yes,
Billskitcat
Yes it was. Fish are easy to find and sea shells are around also. We found a star fish in shallow water!
BeachBum81
Are the 7 restaurants included in the all inclusive option?10 answers
4 years, 49 months ago
Andrea
Yes. Only thing is Zen you have to make reservations day off at guest services 8a to guarantee a spot
apephanie
This resort is an all-inclusive. Their all-inclusive states:
Full breakfast, lunch, dinner and snacks daily
Domestic and international beverages, soft drinks and natural fruit juices
No wristbands and no restaurant reservations required
Spacious accommodations, with private balcony or terrace
Entertainment from sunrise to sunset
Activities for kids of all ages
Live music and local entertainment
All taxes and gratuities
DINING
This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.
All hours subject to change.
For more information, please contact the resort directly.
TimCC
Only the restaurants on the Splash side. The restaurants on the Cove side are available to the Cove bookings. If you book at the Sunscape Cove, then all restaurants are available.
Nikkiguy
Yes
LAI86
Yes
TheHandsomeOne
No, not all of them. Some of them you have to be a sun club member to go to.
TheTravelingNoodle
yes all except the sunsavers members which is one at dinner and one at lunch is included. tho they open different ones each night
Quimberly
Only 3 were included with splash. When we went to the cove side they told us 25 per person to eat there. If you stay at cove then you can go to all restaurants,
LoriS0417
An Asian and an Italian restaurant, the open air buffet, and a poolside grill were all we found.
GinnyK
On any given day, there is only 1 buffet restaurant choice for breakfast and lunch. There is usually 2 options for dinner - 1 buffet and 1 regular restaurant. There is a small cafe with small pre made wraps, coffee, and ice cream open all the time. There is always another restaurant for sun club members but I guess that is like a VIP option.
Worldtraveler20166
Dive information10 answers
Diving from the resort? Is a rental car required to get to the dive boat?
4 years, 49 months ago
USA
The resort does offer snorkeling/scuba diving for an additional amount. Please check with the resort directly for the most up to date information regarding snorkeling/scuba diving. Their international phone number is: 876-979-8800.
TimCC
no. Dive shop on premises.
trluxcs
There is a company right on site that will take you wherever you need to go!
travellingqueen
No, its off the beach at resort.
AngelaB65
They have amenities at the resort: Kayak, parasailing & snorkel.
I brought my own snorkel. Water is calm and warm. You can snorkel to the reefs which is not far of a swim from the beach.
Subicbay
no,you go right from the beach
auntmo50
There is good snorkeling and diving right from the beach at the resort, and there is even a dive company with their own boat right at the resort (Kelly's Watersports). They will take you out to the marine waterpark right from the resort, or you can venture off the beach on your own, if you have your own equipment, and the diving/snorkeling is pretty good.
tonyh
No just talk to the front desk u can get shuttle
Teha
No, you can walk down to the beach and the dive boat is right on property.
Love2Travel1211
No. The dive shop and departure on boat is onsite.
MACG
Is this resort appropriate for a couple looking to relax?10 answers
Leaving 4 kids at home and looking to celebrate our 20th anniversary. Love kids but not wanting to be overrun by them. But also not looking for the party scene that some resorts may center around. What is the general atmosphere? Is there space for relaxation without too much noise?
3 years, 48 months ago
MamaJackie
There are occasional parties on the beach, but there are plenty of serene places at the resort where one can relax with a drink or a book.
Porsche
Hi MamaJackie,
We have never had so bad vacation in our life as the trip in BeLive Punta Cana. Bad service, the rude guest service Eduardo, the black mold spots in the room, the leaking roof, the pool on the floor after the rain, the insects (fly) on the food in the dinning area, the noise parties in the pool after 1am every night.. Please don't stay in this place!!! Congratulation with your 20th anniversary!
NancyPuntaCana2015
Absolutely!!!
We traveled with another couple. We were both there for our anniversaries.
njbillk
Went with my gf (we are mid-20s) and were pleasantly surprised at the calm and relaxing environment at Atlantis. All types of age groups were present, but majority were couples between 30-45. Not a lot of kids there, definitely not overwhelming amount. There is not a strong party culture, and instead it's predominantly relax-by-the-pool-type atmosphere, drinking island drinks and listening to Caribbean music. If you want to head to downtown (e.g. Tiki Bikini Hut), you can find a few outdoor beach parties, but generally not the case at Atlantis.
Requan
As this is a very family friendly resort with a water park on property, there is normally plenty of kids around. We would recommend an adults only property for a relaxing couples vacation.
SalCC
Absolutely!
travellingqueen
Congratulations on your anniversary! Yes, there is an adults only section that has a swim-up pool bar. It is generally people who are 40+ and the "party scene" dies down around 10:30pm when the bars close. We had no trouble sleeping.
Lindseroo42
There is an adults only pool that was nice for relaxing. And the small beach area is nice and quiet. Not a party scene hotel at all.
Beachybeings
This would be perfect- three pools- not a big party spot but definitely fun- music and entertaining is very good! not overridden by kids as they stayed near the water park
Jq37
Yes, there is a place to "keep your distance" from kiddos, and there is no party scene at all for the night time.
TheTravelingNoodle
Is spa included? If not, how much per session?10 answers
3 years, 48 months ago
Mel
The resort does offer spa treatments for an additional amount. As the rates are offered at the resort and may change at any time, please check with the resort directly for the most up to date information regarding spa treatments. Their international phone number is: 876-979-8800.
TimCC
yes varies but I think somewhat expensive--my wife went--I paid.
trluxcs
The spa. is not included. The cost varies on the length of time and the type of spa treatment you are seeking. Prices range from $85-145.00
Winterescaper
No, they give you a $40.00 coupon but for a typical 60 min Swedish massage, will run you around $120.
floser
No it is not. It ranges depending on what you want. They gave us a bunch of vouchers that were $10 and $20 off that you could use for the spa which helped a bit.
TheTravelingNoodle
The spa was not included in the price. Prices vary by service. We did a 50 minute deep tissue massage for $150 and a 50 minute swedish massage for $140. I had the crown of my hair put in braids for $48.
bobdi75
Around $150 per person for an hour-give or take a little.
JoeFr
Not included, prices are at least double than in the states.
LoriS0417
Spa is at an additional cost. Prices varied $40-$200
Myopinion15
No it's not included it's separate and it cost about $90/session
AngieHalo
The spa is not included, and the prices were way above normal for massages, Ie' 189 for 60 minute and 220 for 80 minute massages. Of course they have a daily discount that still means you are paying a ridiculous amount of money for the same massage you could get elsewhere for 50-80 dollars depending on where you go and if using a groupon. My best friend ended up getting a great massage on the beach in Negril when we left the property for only $1/minute!!
Beachgirl911
Yes. It's actually even with the "free coupon" 3x more than the $65 I pay for a 55 mins massage. It was $345 for my daughter and I. I was getting a deep tissue and she was getting a Swedish for 55 mins each and even after the coupon it brought it down to $265 DOLLARS. Ha! Smh
Krisel401
Is there an au natural beach available?10 answers
3 years, 47 months ago
ROCKIE
not at resort although some are topless.
trluxcs
no. There is an adult pool area that is away from the main pool. You can go topless their if you want.
seena
We did not see any, so I don't think so.
floser
yes! And, very private. But the beach in this area is horrible. Very rocky except for one little area.
JoeFr
Yes there is, divided by a privacy fence, however there was never any nude sunbathing that we saw when there
Todder
Probably somewhere in Jamaica, but not at this resort.
Sojourner
An absolute gorgeous beach with a gorgeous sunset as well!
fadedglory
Not on the resort
PassportPlease
No this is a family resort. Lots of children running around.
GinnyK
No. There use to be but not anymore.
Bugzy
Does the resort have wifi? If so, is the wifi free?12 answers
3 years, 47 months ago
Pennsylvania
yes, the resort has free wifi. We turned off our mobile data on our phones and therefore when you are at the resort you use there wifi, they give you the password when you check in.
seena
Yes the hotel has wifi. Far from free. You can pay hourly or $30 for 5 days for 1 device.
christda
They have wifi in the main lobby, but it is terrible. It comes in and out and is slow. So what, you're on vacation....put your electronics away.
privateshrink
Yes, WI-FI is available. Price (Dec 2015) was 5 USD per hour, 7 USD per day or 30 USD per 5 days.
Ask Staff member for a free 1-day trial during check-in. One WI-FI code goes to one phone or laptop. Sharing is not permissive.
Ashley76
Free wifi as part of the majestic elegance club in the lounge only
Curtis15
Yes, the resort does have free wifi! When you check in, the staff at the front desk will provide you with a password in order to access the free (basic) wifi in your room. You can purchase upgraded (faster connection) wifi if you choose, but it's really not necessary...the free wifi worked fine for me and my fiancé!
EngineerOnVacay
Yes, free wifi
daniwizz
Yes it does, on the lobby. But you can buy Internet service for only $3/day or use the lobby like I'm doing
anas
Free wifi but up and down
rancho
Yes, all you need to do is enter your room number.
mkbc
Free WiFi is available in the main lobby but it is inconsistent and not to be counted on.
privateshrink
yes they have wifi. it is 10$ per day. however, it is hard to connect and it does not work very well.
stinker
They have wifi. It is not free. And it sucks. It doesn't work at many spots around the hotel. And it cuts in and out in spots where it does work.
Anonymous19876
jet skies10 answers
can we rent jet skies at the resort and use them on the beach from the resort.
3 years, 47 months ago
jadasincer30
There is a separate company on the beach that rents jetskis.
TMBL
I didn't see the jetski rentals AT Taino Beach Resort and certainly not from the marina of Flamingo Bay - HOWEVER - just a little way up from the resort is Junkanoo Beach Club and you can rent them from there. (This is still Taino Beach but you cannot walk there along the beach FROM the resort.)
AzToniT
Yes you can. There were 4 available while I was there. They also use them to bring the scuba divers to the pontoon boat that waits offshore beyond the surf break.
SmartLudmilla
Please check with the resort directly for the most up to date information regarding Jet Skis and water sports. Their international phone number is: 876-979-8800.
TimCC
Unfortunately there is a temporary ban on jet ski's due to an unfortunate accident that ended in serious injury. They said this will be lifted but for now there is a ban.
SimplyMeD
Not on site
Gingerspice
I think it depends on which resort you stay at. They do not have jet skis available at Sunscape Splash.
emily1234
Jet skii are illegal in Jamaica but they do have other water sports that can be done at the resort
Kimy
No
Worldtraveler20166
I don't think so. Didn't see any around
Readyforvacation
Alcoholic Drinks at Sunscape Splash11 answers
Does the all inclusive deal include alcoholic drinks?
3 years, 46 months ago
New York
The resort does offer alcoholic drinks:
Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
TimCC
Yes alcoholic drinks are included, they have 4 bars on the resort.
Kschoon
Absolutely! and they know how to make drinks!...While at the check-in counter, you get to indulge in your first, second, and third alcoholic drink lol
SimplyMeD
Yes. There are many options and a daily drink that is featured. It is fun to try the various concoctions.
Winterescaper
Yes. There are many options and a daily drink of the day that is fun to try.
Winterescaper
Yes
TheHandsomeOne
yes and they are not watered down.
floser
Yes. Not a large selection of brand names. Wine is included too.
LOVETHEBEACHINBLISS
yes unless you want top shelf or specific wines
Tshay
Yes, it includes beer (Red Stripe), mixed drinks, and cheaper wine. Bottles of better wine are available for purchase.
explorerem
Yes
Kat63
What are the bathrooms in the guest suites like?10 answers
How big are the bathroom in the guest suites? Are there granite countertops? What is the shower like? Do you have any pictures of the bathrooms?
3 years, 46 months ago
Sunscape Splash Resort, Montego Bay, Jamaica
Please check with the resort directly for the most up to date information regarding bathroom layout. Their international phone number is: 876-979-8800. You could also check online for photos such as Trip Advisor.
TimCC
The bathrooms are nice enough with ceramic tile floors and a nice sink and shower. One aggravation is that they do not have recirculating hot water, so it took a LONG time to get hot water on the 7th floor. It is good and hot when it finally gets there, however.
xraytech
If you get a renovated room, the bathrooms have been updated. Not granite, but recently done over. On the Cove side it is a walk in shower with an oversized Rainfall shower head. If you are on the Splash side (Towers), then it is still a tub/shower combo.
JusttheFacts
Our bathroom at the main resort area was not that big but was clean. We upgraded to the Cove and the bathroom there had an ant problem that never got completely resolved. Not that big of a deal as we were out of the room all day/night and pretty much just in the room to sleep. But still, you pay for an upgrade......
Geeman
Average size bathroom with tub, plenty comfortable. Water pressure was an issue but it could have just been an issue with our room. Countertops are not granite they are stone. Shampoo and shower gel included.
TreeKi2016
The bathrooms are 8 x 5. The countertops were updated to granite, but he shower and tub were older. We didn't mind as we spent such minimal time in our rooms and it was clean which was more important to us.
Winterescaper
When you say "guest suites", I am assuming you are distinguishing from the standard room or the cabana rooms, which we know nothing about. The bathroom in our suite was sizeable. It had the toilet, a large shower and a spa that comfortably held two people. The shower is tiled on two walls and the other two walls are glass, with a door. There are two dispensers in the shower, one for shampoo and one for body-wash gel, plus a small rack for holding razor, shave cream, whatever. The water pressure is not very great, but it's sufficient. We did not take photographs of the suite.
The sink for brushing teeth, applying make-up and so forth is in a separate room/alcove, in between the bedroom and the bathroom. It's smallish, but not terribly so. It does have a granite counter top.
The counter top in the kitchen is formica. Note, please, that when I say "kitchen", it's not really a kitchen — meaning, there isn't any stove or microwave. Just a refrigerator, sink, coffee pot and cabinet with glasses and cups in it. More like a wet bar, I suppose, than a kitchen.
Sojourner
Fairly large bathroom, but only one sink/vanity. The bathtub/shower was of average size. Nothing fancy , just functional. No granite counter tops. The one annoying thin is that the light switch was outside the bathroom...weird. Sorry I did not get a picture.
GinnyK
We didn't have a suite
Jake17
I was not in a guest suite. I was in a bay view room.
Jake17
I just returned from Sunscape Splash, at least in the suite that we stayed the bathroom had no granite countertops. The bathroom has the shower, the toilet and a decent size sink for one person. If you are taller than probably 6' 2" you might find the shower a little to low. Bathrooms were very clean.
MrRabbit
The bathrooms are below par. Lack of hot water is an ongoing problem. the countertops are old and the shower head was very clogged up
BeachBum81
How do we become "sun club" members?10 answers
3 years, 46 months ago
Sunscape Splash Resort, Montego Bay, Jamaica
Please check with the resort directly for the most up to date information regarding Sun Club Perks. Their international phone number is: 876-979-8800.
TimCC
If you are staying on the Cove side, then you have access to Sun Club privileges
JusttheFacts
go to the VIP desk in the main lobby and sign up. It is free.
Geeman
You become a Sun Club member by paying the up charge.
Winterescaper
You have to pay for it, they offer you to pay $100 a night for the upgrade but I negotiated it to $60/night
Beachgirl911
you need to upgrade to the Sunscape Cove Resort in order to become a sun club member.
Anniversarycouple30
You call the resort to update your booking or can do it in your check in process.
ShanDanwisconsin
I have been there the last 4 years in a row and have never real heard of it. We stay on the better Cove side which has better liquor(top grade Appleton and Skye Vodka) and its all sit down all inclusive. We always book the cheaper Splash side and then contact the resort directly and pay for the Cove side upgrade. Contact lclarke@sunscaperesorts.com who is the Cove manager and she should be able to help you. Also Oscar Ramirez is the whole resort General Manager and his email is probably oscarramirez@sunscaperesorts.com or just the oram...com might work. Good luck - its amazing.
DoreKnob
You have to purchase their vacation club.
mathteacher206
They considered us a member after we upgraded to the Cove side. Also they told another person there that they have to have stayed there more than once to have that status. it didn't make much sense as every answer was different every time!
traveleveryday
can you have visitors?10 answers
3 years, 46 months ago
Maryland
How would they know if have visitors?
dczy123
I can not answer this question. There are no arm or wrists bands that need to be worn.
dczy123
Please check with the resort directly for the most up to date information regarding day passes. Their international phone number is: +876-979-8800.
TimCC
This resort, like many others in Jamaica, is gated with guards stationed at the gate. Anyone entering has to check in and be cleared.
Sojourner
I heard one lady say her friend wanted to visit and it was going to cost $90 to visit for the day. So yes you can have visitors but for a day pass price.
KD07
Dont see why not. You dont even have to wear a resort bracelet.. Which means anyone could eat or drink for free, unless they are watching that close..
Arincon23
Yes. We had visitors
Ms305
Yes
Eric417
Hotel is all-inclusive and no wrist bands are required so the hotel cannot tell if a person is a guest or a visitor who is using the free amenities. However, I was told by a local who was visiting for the day that you can pay $100 for a day pass and enjoy all the inclusive amenities.
CityDweller
yes
Maheley
Yes but they gave to get a day pass and it cost $90
Teha
Are there catholic services on the resort10 answers
Are there churches on the resort/
3 years, 46 months ago
Jen
There is no church at this resort.
SalCC
No.but there are plenty on the island
JNJ10
No
LAI86
No
Winterescaper
I didn't see any mention of mass or service anywere
Klong
No, not on the resort, local taxis are $1 or $100 Jamaican dollar. $2 take you to church back and forth to the Cathedral.
Jacklin
No. I did not see any evidence of any manner of religious activity or orientation.
Sojourner
No churches on the resort but there are plenty in the area.
Smcdee
No.
EastCoastBeachGirl
No church service
Eric417
Is there a shuttle to & from the airport?10 answers
3 years, 46 months ago
Tampa fla.
Yes. AMstar
grandma3
You must book this beforehand for a reasonable rate. Amstar provides bus and private auto transportation.
swimmeroc1719
No there is no shuttle. You can either book transfers through the travel agency or you can take a cab from the air port at a cost of about $25-$30.
RockytopRick
We offer airport transportation as an additional cost. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes
Gingerspice
You have to book a shuttle ride from and to the airport. This is not included in the price. I would recommend Amstar which we used and is a prominent vendor at the airport.
Winterescaper
Yes
Jq37
Booked transportation thru cheap Caribbean but you can get taxi at airport hotel isn't far from airport
steeleheart
We used Amstar. They are even set up in the Splash lobby.
LOVETHEBEACHINBLISS
Shuttle to and from any resort, from the airport....should book as an add on to the trip. Stayed at one resort where THEY covered the transfers to and from, not even sure if anyone does that anymore. Cabs are plentiful, and drivers are polite and knowledgeable, but costs can vary. Lock in when booking. Bags and transport are handled...tip accordingly... no worries
.
tpmiller
are children priced the same as an adult?5 answers
Are children priced same as an adult?
3 years, 45 months ago
illinois
For a quote or if you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
We were all adults. Not sure about children.
Subicbay
Sometimes they offer kids under 12 free with 2 paying adults however for one child and one adult the child will pay same price as adult
Myopinion15
Children under 12 are priced half, to my knowledge.
CharlesJames
Children of a certain age stays for free and all others are the same price as adults.
CityDweller
Children are free (or reduced price) when staying in your room. Check with travel agent.
LaurieATX
Are the restaurants on the Sunscape Cove side or the Sunscape splash side?10 answers
3 years, 45 months ago
Oklahoma
Both..Cove is better!
JFaz
restaurants are more on the Sunscape slash side but an very easy walk. no worries mon!
donkacey
Please check with the resort directly for the most up to date information regarding dining locations. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Sunscape splash
sissie
Both have their own restaurants
Gingerspice
Splash
LAI86
Yes there are restaurants on both side. You have to be a guest at the Sunscape Cove to go the restaurant on that side.
Winterescaper
Both sides have restaurants
Smcdee
Both. But if you stay at Splash you have to pay to eat at Cove restaurants.
LoriS0417
mostly on the sunscape splash side, but there are two on the cove side
Anniversarycouple30
Do I really need water shoes?10 answers
Is the beach/water rocky or full of seaweed?
3 years, 45 months ago
NH
the beach is sandy to about 6 feet from shore. some places the sand goes out farther. and some places the seaweed is coming through the sand. I wouldn't think you would need shoe.
donkacey
not much seaweed rocky in a few spot but not bad
latinkid92
The beach isnt long. There is seaweed on the sand but one can step over it. Since you are asking, I would suggest that you bring them along.
Angie2233
You may bring water shoes, please check with the resort directly for the most up to date information regarding beach coarseness.
TimCC
YES bring water shoes, I wish I had. there is plenty of beach to choose from the furthest beach down the resort was usually the best.
Lauren04
Water shoes is unnecessary for the beach...But you will need water shoes if you plan on going to Dunns River Falls...I also wore water shoes when I went riding on ATVS and zipling, bc it was convenient, and you need closed toe shoes for all, and they're easy to clean.
SimplyMeD
Not a necessity unless you want to climb the barrier rocks. Lots of sandy beach but there are rocks closer to the coral reefs which are close enough to snorkel...shallow water
Gingerspice
If you plan on swimming in the ocean, I recommend water shoes. The beaches are ok for walking on but there are crabs in the ocean and we did see many people getting pinched on their feet by them. There are parts of the area that has seaweed, but a large section does not
rnjx3
Beach has seaweed and rocks. I would definitely wear water shoes.
Beachybeings
yes, the beach has quite a bit of seaweed when you go out a little ways and also it is rocky in spots.
reallytrisha
Is snorkling free at the sunscape splash?10 answers
Is there an extra charge to snorkel? OR should I bring my own?
ALSO, should I bring a tube/float for the lazy river or are there plenty to use in February?
3 years, 45 months ago
NH
no charge, lazy river has tubes. didn't get one so I don't know that is a fee. I don't think there would be.
donkacey
Snorkeling is included, but supplies are limited so whether you want to bring your own or not is up to you. I will say despite it being limited, there always seemed to be some available. As far as the floats. There were only about 5 or 6 for the whole resort, so I would bring one of those. The people at the towel hut did offer to blow them up for people who brought their own.
lemarks
YES, YES, YES
latinkid92
The resort does offer snorkeling for an additional amount. As the rates are offered at the resort and may change at any time, please check with the resort directly for the most up to date information regarding snorkeling and lazy river tubes/flotation devices.
TimCC
There are snorkel tours on the resort which I believe you have to sign up for - definitely bring a float with you they are first come first serve and not enough.
Lauren04
I would say bring your own . We bought one there as I didn't want my mouth on the one that a total stranger used. They do clean them but I wasn't taken any chances.
Deniece
Snorkelling is free and they do it twice a day at 10am and 1pm.
They have tubes at the lazy river and you can also buy one on the resort if you want your own.
LAI86
There is no extra charge for snorkeling. You don't need to bring your own. There were plenty of tube/floats if you didn't mind waiting a few minutes.
Winterescaper
Yes all non motorized water activity's
steeleheart
You do not have to pay extra, but bring your own anyway. They will not let you go out to the reef without them, but you could snorkel closer to the beach by yourself.
JoeFr
Is the ocean area deep enough to swim or only wade in?10 answers
Wondering if there will be areas neck deep (I'm 5'4") or if it's knee deep everywhere we are able to go.
3 years, 45 months ago
NH
There are plenty of spots that are on the deeper side and you can easily swim. We stayed on the Splash side and walked over to the beach right in front of the Cove side. Warning: while we were staying there we have heavy rains pretty much daily, which caused large waves. This also causes disruption under the water and all of the little creatures that live there. My husband was stung by a sea urchin and had to have the spines removed by a doctor at the resort. Apparently this is common knowledge with the locals, but they didn't share. So, be sure to wear some water shoes and you should be fine!
ShinFin
The beaches are very swimmable with snorkeling available.
schof84
Please check with the resort directly for the most up to date information regarding a swimmable beach. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Definitely areas to swim in!
SimplyMeD
Both are available
Gingerspice
You can swim as far out as you want- the beach is beautiful
Jq37
There are some shallow areas.
JoeFr
The water was perfect temperature and depth, gradual as you walk out but definitely deep enough to swim and safely surrounded by a coral reef "fence"
Todder
Deepest pool was only 4 feet
Clipperqueen89
It ranges everywhere. It really actually doesn't get too deep unless you get very far out.
emily1234
Is the pricing per person? OR is it priced for 2 people?10 answers
3 years, 45 months ago
Madison, Wisconsin
Pricing is per person.
Sareese
Pricing is based on double occupancy. If you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
The price is per person unless you selected 2 people in the booking option.
Winterescaper
It is always per person.
JoeFr
Pricing is per person
emily1234
Per Person, Individually.
Reserved
Prices per person
Eric417
per person
RobertAtkinson
For 2 people
Ghenadie
Per person
ForestPark40
What is the height requirement for the water slides?11 answers
3 years, 45 months ago
Joe
Please check with the resort directly for the most up to date information regarding height requirement. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
48 inches but they didn't really sick to it- more than one person was going down together when they wanted to
Jq37
42"
Bkirk101
42 inches...though no one seemed to be monitoring it and shorter kids were on it and loving it.
Tshay
There isn't any. I saw parents taking infants down the slide and sending toddlers down by themselves with someone to catch them at the bottom.
explorerem
There was nobody monitoring the water slides during my stay.
Jvictoria1
Yes, I believe it is 48".
KARENandDON
I saw parents taking the slides with their infant/toddlers who cannot swim or stand at the exit water level which is about 4 feet (more or less, don't quote me). Slides are for children and adults so the exit water height had to accommodate for the difference in weight.
CityDweller
There wasn't one. There are life guards at the bottom of the slides
ForestPark40
Like 36"
airdoad
There were no restrictions and there were no lines.
SelenaN
There isn't any.
SelenaN
Hilton at Rose Hall10 answers
We have booked our family vacation for the last week of May 2016 (May 28th thru June 4th) on the deal of fortune thru CheapCaribbean. when we first booked, the Sunscape splash was rated a 4.0 resort by CheapCaribbean, at that time there were no reviews posted by customers. However, since the initial offer there has numerous posting of customer rating Sunscape Splash more as a 3.0 not a 4.0 resort. Our other options were the Riu Montego Bay, the Hilton at Rose Hall and the Ibeostar. My question is: Is it fair to have Sunscape Splash listed as a compatible option to these other resorts that are in fact 4 star resorts? How can we insure we receive a 4.0 resort? This is not our first vacation thru CheapCaribbean and we have always had great results. Our family is a little worried about this trip. Thanks for listening , Tom.
3 years, 44 months ago
Spot
Hello, please contact our customer service agents at 1800-915-2322 we will be able to help further assist you.
Thank you.
bthornton
The other options are more reputed properties and have a more renown brand. I've stayed at Riu, Montego Bay and I preferred Sunscape. Sunscape is more laid back and is family friendly, so I guess it depends on what you like. Either way, I think you will enjoy yourself.
Nikkiguy
I just got back from visiting Sunscape Splash and just rated it 4.0 on my review. While there is still a little construction going on, it is no big distraction and it seemed almost finished to me, so may not be an issue for you.
The resort was really nice, clean, not overcrowded, and the beach seemed great to me, although this was my first trip to Jamaica so I don't have much to compare it to. I think the negative reviews are exaggerated. We got a little worried ourselves when Sunscape Splash was revealed (we also did Deal of Fortune and I think hoped for the other options based on the reviews). I think a lot of people are just really persnickety and determined not to be pleased. Hopefully you have a more laid-back personality!
One great thing about it as opposed to the other ones is the more quiet location out on the peninsula, rather than on the other side of the airport. It was really lovely there.
One thing I did write in my review is that we found the evening meal options lackluster (to say the least) and so ended up going off resort most nights to find amazing seafood. It was not difficult to arrange a taxi to do so (and the yacht club across the street is fantastic for a seafood meal) and we paid so little for the all-inclusive that it did not feel wasteful to buy dinner. We even ended up spending a night in Negril with no qualms about also paying for our Sunscape room while staying in a different hotel.
Hope that helps! Enjoy your trip!
jrf25
We just came back and actually asked the exact same question but could not change resorts without a SUBSTANTIAL increase in our price. We had a nice stay at Sunscape and have travelled to many 4 and 5 star resorts. This, in our opinion, is not comparable with the other resorts listed as "possibilities". We had a regular guest room and they are in need of updating and there is much construction happening. However, I would not hesitate to take a family as the kids area and activities seemed alright. We didn't have ours kids this time but we felt it would meet their needs. Was not a party scene hotel. The smaller atmosphere was also nice. Price was good. Just thought it was a bit misleading.
Beachybeings
No, Sunscape Splash is not comparable to Rose Hall as a 4 star resort. I have been to both, but based on price and the experience I would definitely go back to Sunscape Splash before ever going back to Rose Hall. It really depends on how important the 4 star is to you compared to the great time and experience.
Winterescaper
I was wondering the same thing when I booked because of previous reviews, this has been the most fun resort we have stayed at- we vacation yearly, my daughter is nine, it is safe, never ending things to do, kids loved the water park, entertainment, clean beaches, ping pong, games, music, tennis, games, snorkeling and kiayakjng on site, staff was proffesional and fun- music, dining- all good-great resort- the only thing I don't rate a five is the room- but for the price you can't beat it because we were never in the room so it didn't matter- room wasn't horrible- I'll give it a four- fun was definitely a five- don't go in with a bad attitude!
Jq37
I just returned from Sunscape Splash as part of the Deal of Fortune. I had done my research and figured that is the resort we would get because it is the lowest quality of the four choices. It definitely wasn't bad and we still enjoyed ourselves but it was definitely closer to a 3-star than a 4-star.
explorerem
Sunscape is not a 4 suns resort. I called CheapCaribbean and I was told that if you do not like the selection you'll receive a week in advance you departure, you can change it, but pay additional costs. THAT IS NOT FAIR... the deal guarantees a 4 suns hotel
The other 3 hotels are much, much better than Sunscape. I wish we can do something to get Sunscape removed from the Deal of Fortune. We paid a lot for our vacation and we got a mediocre 3 stars resort. It's first time when I chose CheapCaribbean and we and we are very dissapointed
Vacationdreamer
Sorry, I don't think you will find the right answer. Every one will answer according to their likes and dislikes. I was excited that I did not miss Mother Angelica farewell (I am catholic) their channels list were perfect for me. They have a buffet for breakfast and lunch that has everything you would want and there is 3 other restaurants for dinner... seafood, italian....There are no activities really at night...no clubs...I wanted to rest so it didn't matter to me but it would have been an issue if I went with my 16-22 years old kids. The beach was too calm for me so I used the water slides for some excitement...I am in my 50's. I am used to beaches I leave in Fl.
The resort is cleaned, rooms are spacious....
Jacklin
It is unfair and should not be part of the "4-Star" rated resort because we are paying for a 4-Star not a three star. I to did the deal of fortune and got that deal to Sunscape Splash Resort people smoke everywhere! There is a smoking area but they do not follow rules and the establishment allows it. Nothing is 24hours except a CocoCafe that always runs out of ice cream nothing but tiny bite size dessert. Cheapcaribbean should include another 4star resort and take this one out!
Jerseygal11
Try to get free upgrade or very reasonable upgrade to cove. We were able to get it for way less than half of their original offer and got beach front fully remodeled room. Maybe call Cheap Carribean stating your concern and request the Cove area without upcharge.
Chirp
Do they offer gluten free food? My daughter has celiac disease so we need gluten free options.10 answers
3 years, 44 months ago
dwinarn
Yes, I saw gluten free options at dinner and lunch. Ensure that you list it as a special note when booking.
Nikkiguy
Please check with the resort directly for the most up to date information regarding gluten-free food selection. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Did not notice any gluten free foods, but they might have had them somewhere or you might could order???
JoeFr
I did not see any sign referencing gluten-free foods. It's possible I missed it, of course. I'm simply saying that I did not notice any offer of gluten-free dining.
Sojourner
I am gluten sensitive. They have options like fruit, salad, lunch meats, vegetables. Not totally sure if they are gluten free. I didn't have any specific issues.
emily1234
In my opinion not the best place to go if your child has celiac disease. The kitchen staff is not very friendly and the food options are very limited t
Nana1
Yes they do.
McMillgrand
They have a decent salad bar and fruit with the buffet. However, if she is really celiac, I wouldn't trust the kitchen with that.
Worldtraveler20166
my daughter is vegan and they had 2 items available,we had asked and they said no we don't have any.on our last night the manager said you have to ask the chef,she brought the chef and he went out that night to get stuff and made her a delicious tofu scramble for breakfast and soy milk to drink.ask the chef when you arrive
auntmo50
While they may offer food that is gluten-free, they would not say it. You eat at your own risk. I'm a vegetarian and struggled a bit with food.
Sunny222
Yes and they mark it or tell you.
Schteph
What is the weight limit on most water activities?5 answers
What is the weight limit on water slideu
3 years, 44 months ago
Pennsylvania USA
Please refer Amstars website directly in regards to the details of their excursions and tours.
bthornton
saw all types on the kayaks
CrazyCatLady2
If I had to guess u would say 350. I have seen grown adults 200-250lbs go back to back. This is a high grade slide like you would see at a true water park.
chris804
300 lbs
airdoad
No. there wasn't any.
SelenaN
Pets allowed.5 answers
Are service pets allowed? I have an ESA Maltese that goes with me everywhere in the U.S.
3 years, 43 months ago
London, Ohio U.S.
Call one of our U.S. based Beach Experts.
(800) 915-2322
7 Days a Week - 5am to 3am EST
bthornton
We were at the resort for five days in late April 2016. We did not see any animals of any kind there.
Sojourner
No
EastCoastBeachGirl
Didn't ask the hotel because I was told that Jamaica doesn't allow pets in so the airlines cannot have you fly there with them. I wish they did. I missed by Yorkie who had to stay with my mom which prevent me from having a full family vacation which we easily have when vacationing in the US and Canada. They can at least give a size limit but most Carribbean island has this problem, including Barbados and Trinidad & Tobago. Not certain what can be done for service animals.
CityDweller
I was told that pets are not allowed in Jamaica, like some other Caribbean countries, so the airlines won't allow them to travel with you. You have to speak to Immigration and the airlines about service animals.
CityDweller
No
chris804
Is this a place for singles?5 answers
Did I pick the wrong resort because I am a single man. Are there any singles ladies to talk to?
3 years, 40 months ago
Jncopay
I'm unsure about how many singles are at the resort, but I would say it is geared more towards families. If I were a single, or even as a couple, I would probably go to a different resort.
tonyh
Probably not the best place for a single man, resort is filled with families.
Billskitcat
I think this is more of a family oriented resort. Not a lot of night life, but super if you just want a nice relaxing vacation.
Barbsm
I love it as a family resort, but I saw couples and single groups (not alone singles) enjoying themselves. It's not a party time resort for singles as things seem more geared to couples and families and not for the singles at the resort to know each other. Even the groups are not all singles unless you talk to confirm as some are married friends vacationing apart from their spouse. You do have the excursions on party cruises to meet others (hopefully from your hotel).
CityDweller
Not really, it's more of a family resort. There did seem to be some groups of young people that behaved like they were on spring break.
Sunny222
How much is a taxi from the airport to this resort?5 answers
3 years, 40 months ago
Colorado
Taxi service pricing can vary, and unfortunately is not something we'd be able to price for you as we are unable to book this. However, we do have shuttle service available for purchase through us at an additional cost, this can be done either at the time of booking or up to 48 hours prior to departure on an existing. Please call in to 800-915-2322 to speak to one our agents for more details.
JeannieCC
$20 us
Eric417
I used the shared transfer to and from the hotel to be safe ($50). I took a cab to the town and it was a charge per person of only $1 US ($1000 Jamaican) but they also pick up other customers, no luggage and cabs go to certain area. Being my first visit and not being familiar with the system, I was extremely glad I did the transfer.
CityDweller
I paid in advance, but when we paid to go in town $40 roundtrip
Sun7mia
$10 US cash per person
sadlyverydisappointed
Are there attaching rooms?5 answers
Two rooms connected by a door in between the two
3 years, 40 months ago
Alex
They do have connecting rooms available, but please keep in mind that these are on a request basis only and cannot be guaranteed. However the resort does to their absolute best accommodate any and all requests.
JeannieCC
The resort may have adjoining rooms, we can request it from the resort, but it would be provided based on availability. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes they have adjoining rooms but place is under construction consider a different Resort
Eric417
Yes, there is connecting room.
CityDweller
Yes. We weee able to get a king bed room and an attached double bedroom for the kids which was attached.
SelenaN
Smoking5 answers
Is there smoking rooms
3 years, 39 months ago
Odie
Please check with the resort if they have smoking areas. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
This is a nonsmoking resort there are smoke detectors in every room
Eric417
No there is not. But you can on your outdoor balcony.
Billskitcat
No. But they have places outside for smokers
BeachBum81
The rooms have balconies you can smoke on
ForestPark40
is there an adult pool5 answers
3 years, 38 months ago
Bob
As this resort is a family-oriented property, it unfortunately does not have an adults-only pool.
JeannieCC
Yes, there is one adult pool
Sunny222
Yes, with a swim up bar
vacayalldai
Lol yes but the kids were in it.
Badnbougie
Yes, including a swim- up bar.
Schteph
How can I book travel insurance?5 answers
I already booked our trip for December 29-January 5th at Sunscape Splash......but we didn't take the travel insurance when we first booked back in May. We would like to find out how much the travel insurance would be now. Thanks!
3 years, 37 months ago
MP
Unfortunately travel insurance can only be added within 24 hours of booking your reservation. You can, however, look into third party insurance companies. Sometimes even the credit card used can have built in travel insurance policies.
JeannieCC
check with your credit card company. Most cover trip travel if there should be an emergency
Royanne
You could buy travel insurance at any time before travel. To compare options go to InsureMyTrip.com
sergiy
If you are not able to go back on site to book travel insurance, you can call an agent from CheapCaribbean.com for assistance or go to Clark Howard's site and look up travel insurance info for the best companies and prices.
smartone
Contact insurancr group.
aecela60
I’m not sure about travel insurance but I did not like this resort and I wouldn’t recommend anyone to stay there until they update and modernize the rooms and the so called waterpark
Moneypennyhunzy
We didn’t get it either so don’t worry
MLVC2001
How is the beach and ocean at Sunscape Splash Montego Bay?5 answers
Water doesn't look clear on the pictures.
3 years, 37 months ago
Chicago IL
The beach is pretty good, the water is calm and blue-ish. For nicer beach and waters, one should look to resorts in Negril.
CCGreg
The water was cold and a little rocky. We did have to go off the resort to find a beach that had water we could swim in.
Sunny222
The beach was great. It all depends on storms and the winds! I stood in 5' of water and could see me feet perfectly!! And the little memory fishes too!!!
ForestPark40
Oh it's clear!!! Very Nice !!
Neems
The water was very clear
AISLIN
What are the pool hours for this resort?5 answers
Are they open all night (swim at your own risk, etc.) or do they close at a certain time not allowing anyone in?
2 years, 36 months ago
USA
The pools are not open all night, they generally tend to open in the morning and close around sun-down. However, this can vary based on travel times. Please contact the resort directly for more precise schedule information.
JeannieCC
Yes and sadly it closed really early. I believe it was like 6pm.
JoshUa1
Lifeguard until a certain time and then swim at your own risk
Leshia
6pm
chris804
10am -6pm
Jake3463
Do we pay for infants when we choose vacation package?5 answers
I'm traveling with an infant (7m old). When i try to book for All inclusive package it charges for infant too. There is no air fare for infants traveling on lap either, should i not mention infant in search?
2 years, 35 months ago
Jessie
This is due to the fact that our website takes the total reservation cost and divides it by the total number of people regardless of whom being charged what. So while the charge for the infant would be minimal (airlines do usually charge infant tax and the resort may have a cost), it would look like they're being charged more when this isn't the case. For a more thorough explanation, please call in to 800-915-2322 to speak with one of our Beach Experts.
JeannieCC
Don't mention anything about an infant.
SelenaN
I think children under 3 is free...at SunScape Splash
jewgirl
I would contact the resort directly. I thought than an infant was free. contact oscarramirez@sunscaperesorts.com Oscar is the General manager. good dude; they all are. we have been the last 4 years in a row. If you do call confirm his email address.
DoreKnob
Don’t mention it.
MACG
Smoking areas or eooms5 answers
Just wondering if smoking is allied on property
2 years, 35 months ago
Florida
Smoking is only allowed in the designated smoking areas. Jamaica does not allow smoking under covered/roofed areas.
JeannieCC
The smoking is allowed!
Ghenadie
They have several designated smoking areas throughout the resort.
getawaygirl2000
Some locations
Sunshine2017
There is a smoking area. But I saw a lot of people smoking on the beach. Probably not allowed but not heavily regulated.
airdoad
Does this getaway require a passport?5 answers
2 years, 35 months ago
Makia
Yes you need a passport to go anywhere outside of the US (the exceptions being Puerto Rico and US Virgin Islands).
CCGreg
Yes
Bchlvr67
yes
AISLIN
If you're not a jamaican citizen then of course.
airdoad
Yes!
LaurieATX
Do you have to make reservations for dinners?5 answers
2 years, 33 months ago
Tom
You may make restaurant reservations upon arrival at check-in. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No reservations necessary, but you might have to wait awhile.
endy
No which was great!!! First come first serve!!!
Neems
No reservatins
Justok
No first come first serve.
ashey
How much for sun club upgrade ?5 answers
2 years, 33 months ago
Cleveland, OH USA
This would depend on dates of travel, number of nights booked, number of guests, etc. For more information on pricing, please call in to 800-915-2322 to speak with one of our beach experts.
JeannieCC
we were quoted between 80 and 150 per night depending on view. US Dollars
AJallday
They offered us an upgrade for $50 a night--we said no and still had a huge ocean view room
NYBeachlover
The only way to get sun club upgrade is if you can get a room in the Sunscape cove. There were no rooms available when we went so we couldn't upgrade. Someone else said they upgraded and it was expensive. Not sure about the cost.
Royanne
We upgraded at check in but couldn't get the rooms at the cove until next day. 2 rooms king beachfront with huge balconies for 4 nights were $900 total. This included a complimentary upgrade to ocean view on first night.
JBJB17
Will you need to show ID if dining at the Cove??5 answers
I hear the restaurants at Splash are included but may have long lines. I want to ensure we are not charged if we go. I have 2 kids and want to make sure if they decide to go eat to the hotel next door they have enough $ to dine. 1 is underage and I hold his passport and stuff. Don't want them to be turned away if they don't carry our itinerary or check in info from splash if that makes sense. The parents would have that. At check in are we given wrist bands for the kids to eat at any restaurant? I have picky eaters. Thanks for any help in advance
2 years, 32 months ago
Sailing in July
Please check with the resort directly in regards to dining restrictions. They may wish a parent to be with them when dining. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
That should not be a problem. The Cove has access to all of Splash but not vice versa. The resorts are directly adjacent to each other.
Pittsburgher
The Cove requires you have a black key card that will give you access to 2 restaurants at that location. I believe this card is granted to individuals staying specifically on the Cove side and/or repeat guests. The eateries at the Splash were accessible to all and the lines were longest at 6:00 when the specialty restaurants opened. Other wise there was plenty of open seating in the area that accommodated the buffet and the little snack shop. There were no wristbands given to any of the guests upon arrival
Trippin
We stayed at the Splash and did eat over at the Cove one night. We were told it would be extra if we wanted to eat there. We went with a travel agent friend staying over there so she got us in free. She did not have a wristband but I imagine they asked for her room number to ensure she was a Cove guest. I will be honest and tell you that you would be better off upgrading to stay at the Cove. We just returned from the Splash and we weren't impressed. The food, even at the restaurants, are very mediocre and yes, there can be up to a two hour wait to get in to any of them. Seaside grill was the better of the 3. Co e guests can access all Splash ones plus two of their own which they alternate each night. There's an Italian one and then the Terrace. The Italian one was the open one the night we went. I believe the Terrace is the one you can eat at for breakfast each morning or you can go to the Splash buffet. Cove rooms and buildings are way nicer too. You can negotiate an upgrade price when you check in. Hope that helps.
CanAmFam
We just returned from Sunscape Splash and yes, the lines at the three restaurants are long. There is no charge. Lines start forming around 5:30'sh and if you don't get in on the first setting, you will wait around an hour or so to eat. My suggestion id that you get in line early and you will get in on the first seating. The buffet is very good and has a good variety of offers along with a "kids section" with foods that kids will enjoy. There is also a seaside grill that offers burgers, hot dogs, jerk chicken, grilled cheese sandwiches and others that is very good also. We ate there several times for lunches. We stayed at the main complex, but I don't think that there is any problem eating at any restaurant as long as you are a guest at Splash. Don't know about any extra charges if you are staying at the Cove. Don't think so At check-in, there are no bracelets issued
My best suggestion is to plan ahead as much as you can
valupro
nearest casino?5 answers
2 years, 32 months ago
bud
There is a mini casino at the resort (similar to the ones you find on a cruise ship). There's also an arcade for children!
JLDZ
Currently the nearest Casino would be Caribbean Treasures. There really aren't a lot of options for Casinos in Jamaica as this is not a particularly gambling-friendly destination.
JeannieCC
small casino right behind the lobby bar
number31
There is a casino in the hotel. Not sure how big it is, but there is one.
wallsna
There's a small casino in the hotel slot machine's I mostly saw though don't know if you're into table games and such but I don't spend much time in there only walked by
Malibooobarbie
Deal of Fortune5 answers
Is it fair to have Sunscape Splash listed as an option compared to these other resorts, which are in fact 4 star resorts? Sunscape Splash appears to be more of a 3.0 star not a 4.0 star resort. How can we insure that we receive a 4.0 resort (the other options)? This is not our first vacation through CheapCaribbean or our firstdeal of fortune and we have always had a great experience. But we are nervous about this trip
2 years, 31 months ago
AMJ323
Sunscape Splash Montego Bay is rated as a 4-sun property on our website, these ratings are based on other resorts within the area. For more information, please call in to 800-915-2322 to speak with one of our beach experts.
JeannieCC
I book often with Cheap Caribbean and visit Montego Bay several times a year. We decided to select the deal of fortune option for the first time as well for our trip that took place from 3/24-28. The resort that was selected for us was the SunScape Splash and it was AWFUL, absolutely AWFUL. They should never have it ranked in the same category at the other possible hotels. I just hope your experience will be better than mine. This was the first time that I could not wait to leave that resort.
Weary
I have talked to 3-4 couples who bought deal of fortune and ended up here. I posted a review today. Call cheapcarribbean.com and find another place.
Zeed
I am worried that if I make a fuss they will intentional put us there. I don't want to make a wave. We did a deal of fortune last year and it was amazing, the best trip we have ever been on. I know it says everywhere nothing can be done to change your resort. So we are just praying and crossing our fingers.
AMJ323
It is not fair. Sunscape Splash is a 2.0 - 3.0 star resort. We received Sunscape Splash and wish we wouldn't have done the Deal of Fortune because of it.
WhiteSheep
Is there a bar on the beach to get drinks from?5 answers
I see there is a swim up by bar, pool bar and 3 lobby bars. Are there any bars or drink services on the beach?
2 years, 31 months ago
New HAmpshire
This resort does not have any bars on the beach, however the Sunscape Cove does have a bar there but drinks may come at an additional cost as the Cove is the upgraded sister property.
JeannieCC
Scarce wait service on the beach. No bar.
WhiteSheep
No bars on the beach but there are people that do come around and serve you. Bring a lot and I mean a lot of one dollar bills.
Royanne
Yes down by the Cove. It is to your far right as you face the ocean.
JBJB17
Yes, at the far end however someone passes by to bring you drinks on the beach. Not at the pools though, there is a swimup bar at the adult pool.
Honesttraveler85
handicapped accessibility5 answers
are any of the rooms handicapped accessible with roll in shower & grab handle for toilet??
2 years, 30 months ago
luverboy
Please check with the resort directly for the most updated information. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes!!! Tel them at check in time.
jewgirl
The showers in the cove had a shower lip so it could not take a wheelchair but email Lorna Clarke the Cove Manager and she well help you. lclarke@sunscaperesorts.com
DoreKnob
Our bath room was equipped with shower bars however the bath tub was not "roll in" you had to step into it. I do not know if the resort has the type of room you are inquiring about, however I recommend consulting with your Cheap Caribbean sales consultant whom I sure can answer or find the answer for you!!
Ritzy333
I don't know
Chavon
Noticed some of the restrooms were, can not say for rooms.
Avrilla
can I have guest5 answers
what is the guest policy
2 years, 30 months ago
Sasha
The resort may charge day passes, please check with the resort. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
You can either stand outside of the gate for 30 minutes, pay for an "evening pass" which means they have to leave by 2am...or pay to add them to the room and they can stay the entire night.
Yecats20
Yes. If they visit for just an hour or so, they came come over for free. If they want to stay a whole day, you can purchase a day pass for them.
HartNation
If you want to have guest that are not on the reservation they will have to buy a faily pass which is $75 (i think) a day per extra person.
TaraTravels
Yes guess are allowed for a price of $90 per day
Absolute05
Is the price for a child (5 years old) the same as an adult?5 answers
2 years, 29 months ago
Ohio
This can vary depending upon dates of travel, specials currently running, number of adults traveling, etc. For further information/assistance with pricing, please call in to 800-915-2322 to speak with one of our beach experts.
JeannieCC
Not if you buy directly from the resort.
jewgirl
Yes it is!
FinahTZ
Not sure
sunlovers17
Not sure
sunlovers17
No I think half or even free as long as they are staying in the same room. Not totally sure
DoreKnob
no its half or even less as long as you share a room. But you should book a flight and accomodations together to get a better price. Try Deal of Fortune Montego Bay usually you end up at Sunscape.
DoreKnob
Do Jamaican residents get a different rate from over seas guest?5 answers
2 years, 26 months ago
Sabine
Not sure, but there were many natives here so it could be possible.
RealisticTraveler
Yes
Veryunhappy1234
I don’t know
Tamieka
Yes they tax travelers for every excursion and taxi ride.
TravelingCoupleGA
yes, at local businesses not at large commercial businesses
Lynn1023
I doubt it, as my wife is a Jamaican resident and we payed the same rate, even though we were flying into the country.
357TravelingMan
Does this resort serve coors light beer?5 answers
2 years, 26 months ago
mrs
No, only redstripe!
dewcrazzy
No. Only Red Stripe
GMoore
No. Red stripe or red stripe light
ForestPark40
No. Only serve red stripe and red stripe Light
DaveCong
The beer served is Red Stripe
suebear
Free Parking5 answers
Is free parking availabale? Or would one have to pay for parking?
2 years, 26 months ago
New york
Yes
VermontJamerican
Yes
Howard2018
Yes, right in front of the lobby.
Biene
not sure we had a transfer drop off from airport but i would assume you would have to pay because they charge you for everything....
bahamamompapa
Yes, parking is free.
Mahattie
TRAVEL TIIME5 answers
HOW FAR FROM AIRPORT
2 years, 26 months ago
MIA
15 minutes
dewcrazzy
depends on time of day and traffic but only about half hour.
dndknight
Approximately 25 minutes from airport. More with traffic.....
Eulalia
Hello MIA, it is about a 20 minute ride from the airport in Montego Bay2
wolfrun01
Short drive, maybe 15 minutes if that.
RealisticTraveler
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Room Information
308 spacious guest rooms with A/C, telephone, coffee/tea maker, wake-up calls, complimentary toiletries, cable TV, individual climate control, in-room safe, iron/ironing board, hair dryer, private balcony or patio and a mini-bar with soft drinks, juice, bottled water and beer.
Red carpet check-in at Sunscape Splash Resort & Spa along with chocolate chip cookies to nibble on.
The Pirate's Paradise Waterpark (ahoy, mateys!) with a pirate ship and a plank for wayward mutineers.
Kids get a passport that will kick off a scavenger hunt (read: keeps them occupied so you can chill).
The stress-smashing massages and skin-awakening body scrubs at the luscious spa. (Are you melting yet?)
The private peninsula with over 1,800 feet of beachaliscious white sand with palapas where you can find your perch.
What We'd Change
If you're wanting a room with all the Sun Club perks and a view, make sure you book early! All those extras are worth it.
Why You Should Go
Dunns River Falls, a famous, glorious waterfall, is near.
Eco-adventure tours are available, and waiting for you.
The "Hip Strip" is near, a cultural epi-center filled with handcrafts by local artisans, Jamaican food and island hospitality, Mon.
Golf is available just 30 minutes away. Fore!
No pesky wristbands required.
There's epic snorkeling at Montego Bay Marine Park, Jamaica's first underwater national park with protected swimming areas.
Available Amenities
Beach
Beach Bar
Cable/Satellite TV
Children's Activities
Children's Pool
Concierge Services
Cribs Available on Request
Fitness/Exercise Room
Kayaks
Roll-Away Bed (on request)
Tennis Court(s)
Scuba Diving ($)
24 Hour All-Inclusive
Horseshoes
5 Restaurants
6 Bars/Lounges
Bocce Ball
Massage/Spa Treatments ($)
Snorkeling ($)
Dry Cleaning Services ($)
Beach Volleyball
Tour Desk
Watersports Center ($)
ADA Accessible Rooms Available
Beach Towels
Loungers at Beach and Pool
Swim-Up Bar
Car Rental Available ($)
Wireless Internet in lobby
Babysitting Services ($)
Non-Smoking
Nearby Excursions & Attractions
Bars and Nightlife
Dunn's River Falls
Eco-Adventure Tour(s)
Golf Course(s)
Historical Site(s)
Shopping
Watersports Rentals
Map of Local Area
Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.
Sunscape Splash Montego Bay
1 Sunset Blvd, Montego Freeport
+876 979 8800
Hotel Description
Sunscape Splash Montego Bay: Where To Get You Jammin' Family Fun On
Visualize this: you, stretched out on a cushy spa table, listening to soft, soothing music, (stress draining out of your body by the second), waiting for your Swiss massage to commence while your kiddos (on energy overload) are safely entrenched in the Pirate Paradise Waterpark, without a care in the world.
This is not a fantasy. This dream can happen to you.
At Sunscape Resorts & Spas, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Splash Resort & Spa are endless. You'll enjoy buckets of good stuff that includes:
Dwelling in comfy, spacious suites steps away from the pure white sands kissed by turquoise waters.
Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
Enjoying family entertainment that won't make grandma blush.
Cutting loose with dozens of land and water activities.
And so much more that won't fit into this bulleted list.
DINING
If you're hungry, (and we know will be), then your taste buds will be tickled with six serious YUM spots: Italian (two), Asian Fusion, International, a cool grill and the Coco Cafe, for your daily (very necessary) shot of caffeine. You will experience lots of Happy. Promise. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.
World Cafe Type: International Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, noon-2:30pm; Dinner- daily,
6pm-10:30pm Description: Enjoy the perfect breeze at our open-air buffet style restaurant serving a variety of specialties. Dress code: Bermudas, long shorts or capri pants, sneakers or sandals.
No sleeveless shirts for men.
Goban Type: Asian Fusion Hours:Description: Enjoy delectable Pan-Asian dishes. Dress code: Casual elegance. Tennis shoes or sandals, dress
shirts with sleeves and long pants are required for men. No sleeveless shirts
or flip-flops.
Seaside Grill Type: Grill Hours: Dinner - daily, 6pm-9pm Description: Casual lunch and dining under the stars with a spectacular view of the Caribbean Sea, serving a full array of regional and international cuisine.
Dress Code: Bermudas, long shorts or capri pants, sneakers or sandals.
No sleeveless shirts for men. Ladies must wear a swimsuit wrap or cover-up.
Barefoot Grill Type: Grill Hours: Lunch - daily, 10:30am-5:30pm; Late night bites - daily, 10pm-6am. Description: A wide variety of snacks and classic favorites.
Coco Cafe Type: Coffee and tea cafe Hours: Daily, 7am-11pm Description: Cafe serving coffee, teas and pastries made fresh daily.
Terrace Cafe Type: Italian cuisine Hours: Breakfast- daily, 7am-10am; Lunch- daily, 12:30pm-2:30pm; Dinner- daily,
6pm-9:30pm Description: International favorites and a touch of Montego Bay's cuisine in an outdoor setting. *Sun Club guests only. Dress code: Casual elegance. Tennis shoes or sandals, dress
shirts with sleeves and long pants are required for men. No sleeveless shirts
or flip-flops.
Da Mario
Type: Italian & Mediterranean Hours: Daily 6pm-9:30pm Description: Authentic Italian food served in a relaxed, friendly atmosphere with antipasto and traditional Mediterranean dishes. *Sun Club guests only. Dress code: Casual elegance. Tennis shoes or sandals, dress
shirts with sleeves and long pants are required for men. No sleeveless shirts
or flip-flops.
All hours subject to change.
BARS/NIGHTLIFE
Explore five happenin' bars, each with a different flavor - one pool, one swim-up and three in the lobby (one is a Sun Club spot). No matter what you're in the mood for, chances are, you'll find it among these aahh-some candidates.
Rendezvous
Lobby bar. Daily, 10am-11pm.
Barracuda
Pool bar. Daily, 11:30am-6pm.
Manatees
Swim-up bar. Daily, 10am-6pm.
Starlight
Lobby bar. Daily, 6pm-1am.
Sugar Reef
Beach bar. Daily, 10am-6:30pm.
Oasis Lobby Bar Sun Club guests only. Lobby bar. Daily, 6pm-11pm.
BEACHES AND POOLS
This beach is so darn beachin' - 1,800 feet of puffy-white-cloud-colored sand that stretches as far as the eye can see. The pools are another whole thing. There are four and they include a sleek, main pool with a swim-up bar, an activities pool, a quiet pool and the main attraction - the Pirate Paradise Waterpark with a pirate ship, 40 foot plank for wayward mutineers, 2 waterslides and a lazy river.
SPORTS/ACTIVITITES
Water
Water slides
Kayaks
Lazy River
For an additional charge:
Snorkeling
Motorized watersports
Scuba diving
Land
Tennis
Beach volleyball
Horse shoes
Bocce ball
Bean bag toss
Board games
Fitness center
Movies on the beach
Golf
Golf is available approximately 30 minutes from the resort.
INTERNET
Wireless Internet access is available in the Splash Lobby. Additional costs apply elsewhere.
However, Sunclub guests receive access to free WiFi in their rooms and the Cove Lobby.
SPA SERVICES
Sunscape Spa by Pevonia is the resort's brand-new, first-class spa (fees
apply). Daily, 9am-7pm.
Massage and facial center with hydrotherapy rooms
Soothing signature treatments
Couple's treatment rooms
Oceanfront massage options
Waxing
Manicures and pedicures
Beauty salon
WEDDING/HONEYMOON
Sunscape Splash offers wedding and honeymoon packages and an
on-site wedding coordinator to organize all the details. Please
contact the resort directly.
CHILD CARE
The Explorer's Club for kids is a fully supervised program for children ages
3-12, with different programs based on science, nature and exploration.
Daily,
8am-9pm.
Theater for performing children's own plays
Arts and crafts
Playground
Water fountain
Movie nights
Sandcastle competitions
One night a week kids have the opportunity to sleep in tents at the club
or on the beach (with parents' approval, of course)!
The Core Zone caters to tweens and teens ages 13-17. Daily, 9am-11pm
Sports and games for teenagers
Backgammon
Chess and checkers
Foosball
Xbox, Playstation, LCD TV
Social media events, photography lessons, DJ classes, meet-up mixers
All Explorer's Club staff are certified in CPR for children by the Red
Cross.
ADDITIONAL INFORMATION
Location
Sunscape Splash Montego Bay is located just 4.5 miles from Donald Sangster International Airport and 3 miles from the famous "Hip Strip".
Check-In/Check-Out
Check-in: 3pm Check-out: 12 pm
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
All hours, fees, amenities, information and services are subject to change without notice.
