Guests have daytime use of the following Riu properties: Riu Montego Bay and Riu Reggae. Guests may use the facilities at these resorts, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included. Consult hotel upon arrival for more information.
Important Information: Exchange privileges are subject to change.
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Premium branded drinks throughout hotel
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats)
Free use of wellness facilities (gym)
Free entry to the discotheque at Riu Montego Bay (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Turndown Service
"Splash Water World" water Park at Riu Montego Bay
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- Elite Club RestaurantA-la-carte restaurant exclusively for Elite Club guests.Dinner only. Reservation required.
- Jerk StationJamaican Jerk barbecue. Lunch only.
- Krystal
- A-la-carte restaurant serving fusion cuisine. Dinner only.
- Reservations required.
- L'AcquedottoItalian a-la-carte restaurant with starters and dessert buffet.Dinner only. Reservation required.
- Montego BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast and Dinner.
- SeasideBreakfast: Continental Breakfast BuffetLunch: Buffet with live cooking stationsDinner: A-la-carte Steakhouse. Reservations required.
- Various Bars/Lounges
- Vogue Lobby Bar
- Hanover, poolside bar with swim-up bar
- Aqua Chill-out beach bar
- Capuchino patisserie & ice cream parlor
- Elite Club exclusive Swim-up bar
- ZenA-la-carte restaurant serving Asian cuisine. Dinner only.Reservations required.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Bell staff/porter
- Children not allowed
- Concierge desk
- Exercise gym
- Free high speed internet connection
- Free parking
- Housekeeping - daily
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children not allowed
- Concierge desk
- Exercise gym
- Free high speed internet connection
- Free parking
- Housekeeping - daily
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Spa†
- Water sports†
† Fees may apply
- General* RiuFit group fitness activities (several times a week)* Daytime entertainment programme (daily)* Live music, shows & Riu evening programme at Riu Montego Bay and Riu Reggae* Water park "Splash Water World", open 6 times a week at Riu Montego Bay* "Riu Party", theme parties at Riu Montego Bay, once a week* Free entry to "Pacha" discotheque (drinks included) at Riu Montego Bay, open 6 nights a week
- Gym
- PoolFree sun loungers, towels and parasols by the pool.
- Scuba divingIntroductory scuba diving lesson in the pool.
- Spa †Renova Spa with different treatments, beauty salon, hairdresser and massages.
- Volleyball
- Water activities †Kayaking, small Catamarans, Pedaloes, Stand-up paddle surfing, Snorkel equipment
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5018 reviews
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Jan 09, 2026Ultimate Bucket List
Riu Palace Jamaica was a beautiful hotel, 15-20 minutes from the airport. Be advised that you hear planes fly over the beach, but the resort was peaceful and quiet. I had a few issues with Riu Palace. Please tell the driver to take you straight to the resort if not your driver will become a tour guide, the ride was $25. This resort was beautiful but not of Palace status. Upon arrival a few of the fountains were being repaired that aligned the walkway to the beach, which disrupted the ambiance of being a palace. The lobby didn't have a large, golden chandelier that a Palace would have, when i think of a Palace i imagine the grandeur of the Taj Mahal in Agra India. The rooms were clean and comfortable, and the overall value was great, due to access to Riu Reggae and Riu Montego Bay which gave us options to dine at multiple buffets, restaurants and to enjoy various social activities. keep in mind that lobster and crab are not available until July-March, so if you are seafood lover, book your trip accordingly. The other issue I had was the music. I could not believe that i did not hear any reggae at the Riu Palace, we are in Jamaica!!! reggae should have been blasting 24/7, the music was more SOCA or something other than reggae, I would have really loved a more laid-back groove such as Peter Tosh, Bob Marley or Steel Pulse. Security at this location is top notch, very helpful and informative.
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Jan 08, 2026Fantastic Xmas/New years vacation!!!
Just got back from 9 nights at the RIU Palace Jamaica. We went from Dec. 25th to Jan. 3rd. I have zero complaints! We were nervous booking because of the hurricane, but there was no visible damage to the hotel. Weather was fabulous...85 and sunny for 7 of the 8 days (New Years Day was cloudy all day). Airport to resort: Do NOT get a transfer...$20 cab ride, took less than 10 min! (hotel charges $25 to go back to airport) Check in: I did the on line check in, showed up, got my room keys! People were very friendly at the desk the entire week! Rooms: My room was perfect. My TV had ESPN, so I was happy...did hear complaints from others about their TV not working. Bed was fine, not super comfy, but it served its purpose. Great shower, hot and great pressure! *never saw a bug, but I make sure I am never on the ground floor...that is where the critters go! Resort: its small for a RIU Palace. More of a boutique layout. But I liked that it was small. Never seemed crowded. You are allowed to use the other two RIUs (Montego Bay and Reggae). We did go over to those two...much more busy...and more partying! Pools: Two pools. Swim up bar pool was big, the other one, ave. size. Salt water pools...crystal clear! *NOT heated! but when sun came out, made it very refreshing! Beach: man made, easy to walk. water was warm, but lots of seaweed, and murky...locals come up on kayaks to try to sell you stuff. they are not allowed to step foot on the beach itself. Entertainment team: Excellent! I have been to 20 plus RIUs, the pool entertainment was awesome! Genius was the leader...he did a great job! DJ Unstoppable did a great job with the music. Food: Buffet was good. *Felissa took care of us each day, sweet lady! Food was presented well. I am not picky, eggs for breakfast, chicken for lunch, and beef for dinner. We did eat at the Steak House and the Italian rest. Both were good, not great, but good. Pool bar: great service! If you want beer, they did have Henikens and Red Stripe, so you don't have to get a draft beer. Vodka, they did have Titos! Lobby Bar: excellent service! 24 hour bar: Good. *they do not have a sports bar (a negative for me). They did have 2 TVs in the lobby bar that had the college football on for New years. New Years Eve: The resort did a great job, had a band playing! Well done! I have read some negative reviews...I don't know what they were doing...I was there for 8 days, and did not hear any complaints by any of the guests! (with the exception of their TV not working) 1-10, 10 being the RIU Palace Pacifico (Puerto Vallarta), this came in as a 9 Wife and I were very happy....we tipped well all week, and it was great to see Jamaica getting back on their feet after that disaster!!! Great job RIU! My 4th trip to RIUs in Jamaica, first time at this one...I will be back!!!
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Dec 30, 2025Disappointed
Positives: Basil the Chef, Lewis, Joven and Lyinah reception staff,, Nexus Tour Lady ( sorry I forgot your name Negative: Damp smelling and dirty mouldy rooms , no regular house cleaning unless you chase them 3/4 times a day., cold food in the buffet and Steak house and no assistance from Senior Management… I WILL NEVER STAY HERE AGAIN AND ITS DEFINITELY NOT A 5 or 4 star unless the rating is for the people I mentioned Worse still they send you discount codes that don’t work but are more than happy to receive over £2000 for extended stay due to being bitten at one of THEIR OWN hotels …who I forgot to mention had staff who were sleeping at the desk Worst service ever and I won’t even mention there alleged “ After Sales Team “i wouldn’t recommend it to my worst enemy
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Dec 25, 2025
Disgusting
I have spoken to a lot of people here and they all agree, this is the worst place to stay in Jamaica. The workers, need a new profession because they hate there jobs, are so rude and, disrespectful to the guests. I will never book here again, I am not the only one Miss Elaine her son Teo and his beautiful wife will never, ever book here again. If you want to be disrespected book here, but if not DO NOT BOOK THIS RESORT and I use the resort in a loosely way. This is not a “resort” it is a terrible place to vaca.
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Dec 24, 2025
RIU Palace Montego Bay Jamaica
We have just returned from a two week stay with you from the 8th to the 22nd December and would like to thank everyone for a fantastic holiday. The hotel staff are so polite, accommodating and helpful, and we couldn’t have asked for more and there are too many to name personally. The hotel is very clean and the food is amazing along with a lot of options to choose from. In particular we would like to thank the entertainment staff who made the holiday something we will never forget. Genius, Astro, DJ Unstoppable, Chocolato, Denero, Omar and Nikko who made us laugh everyday. Could I please ask that this message gets through to everyone possible as I’m sure it will raise a smile with them to know how appreciated they all were. We can safely say we have left Jamaica having made friends for life and are looking to return sometime next year! Thanks to you All Ant, Sarah, Imogen & Scarlett
- AdvisoryJAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
- AdvisoryRiu does not allow Spring Break Customers
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26