What We Love
- The resort has an 86,000 sq. ft. infinity pool with four Jacuzzis.
- Reservations aren’t required at any of the restaurants.
- Dunn's River Falls is not too far away.
Things to Know
- It's about 40 minutes from the airport.
- The villa-style, three-story buildings have no elevators.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Bhogali RestaurantServing Indian cuisine. No reservation required, unlimited dining.
- Bubba's RestaurantServing grill / barbecue cuisine. No reservations required, unlimited dining.
- El Mariachi RestaurantServing Mexican cuisine. No reservation required, unlimited dining.
- Lotus House RestaurantServing Asian cuisine. No reservation required, unlimited dining.
- Poseidon's Sunset Cove RestaurantServing rice, fish and seafood. No reservation required, unlimited dining.
- Reggaetoni RestaurantServing Italian cuisine. No reservation required, unlimited dining.
- Restaurant MoBayBreakfast, lunch and dinner with an Italian corner, show cooking.
- Restaurant NegrilBreakfast and dinner with an Italian corner, show cooking.
- The Blue LagoonOpen-air restaurant overlooking the mail pool. Lunch with an Italian corner and show cooking.
- Various Lounges/Bars- Infinity
- The Theater
- Las Brisas
- The Blue Lagoon
- Sunset Cove
- Casino Bar Gaming Lounge
- Boogie Woogie Disco Bar
- Coral Bar
- Roselle
- Miss Lou Bar
- International Bar
- Sports Bar
- 2 Bars located in the restaurant A la carte - Xamayca RestaurantServing Creole cuisine. No reservations required, unlimited dining.
- 24-hour room service†
- Baggage hold†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Golf,Offsite†
- Housekeeping - daily
- 24-hour room service†
- Baggage hold†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant†
- Sauna†
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
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Exotic and romantic weddings, vow renewal ceremonies, golden or silver wedding celebrations.
Make the wedding of your dreams a reality, or enjoy the most passionate honeymoon at our majestic beachfront resort. Celebrate that special moment in our romantic cliff-top gazebo overlooking the sea, surrounded by palm trees and lush tropical gardens specially decorated for the occasion. The beautiful beach offers the perfect scenery or guests may even hold their ceremony in the spa, with classic columns in the background for an elegant event.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteMini Club for children with different activities according to ages. Located next to main pool with outside and inside areas, where it is possible to leave children under supervision. Also included is a spacious lawn and everything necessary for the amusement and comfort of the little ones.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere are 8 outdoor hot tubs.
- Leisure Facilities †
- Motorized Water Sports †- Deep sea fishing
- Excursions
- Scuba diving courses
- Kayak
- Glass bottom boat - Non-Motorized Water Sports- Windsurfing
- Snorkeling
- Hobie cat- Stand up paddle board- Paddle boat - PoolThere are 5 freshwater pools on-site, including a huge swimming pool with 4 integrated Jacuzzis and swim-up bar. There's also a private swimming pool for kids and an adult-only pool (less restrictive dress code) with 1 Jacuzzi (open until midnight) and bar service.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere are 3 lit tennis courts on-site.
- Golf †Golf course located within a mile of the property.
- Dolphins CoveDolpin's Cove is next to the resort.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Belated birthday treat.
Very warm welcome on arrival, promptly directed to food as long flight. Granted request for lower ground room. All staff exceptionally friendly and up for a chat and helping you to get bearings. Will be back for longer. Spa and massage treatments also excellent. Room was great just needed more sockets near beds otherwise already planning my return for next year!
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Beware
This shows as a 3 star but is actually a 2 star. They really want to be a 5 star but the owners are not willing to put the money into the resort for updates. I was highly disappointed. The food was a disappointment, the rooms were a disappointment. Just don't spend the money at this place. I blame the owner for allowing this property to become a dump. The staff tries so very hard to be friendly and to keep the property clean, but it really really needs updating.
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Disappointed and Disturbed – An Unwelcome Experience
We returned to Grand Palladium Montego Bay for the third time, expecting the same warmth and hospitality we had enjoyed before. This time we were instead met with discrimination, neglect, and dismissiveness that left us feeling unwelcome and disrespected. From being ignored at the front desk to being passed over at restaurants and bars, the difference in how we were treated compared to other guests was stark. A particularly upsetting incident occurred during our son’s birthday dinner at the hibachi restaurant, where a small reservation issue was met with hostility and offensive remarks. Simple requests were often ignored, and our concerns, when raised respectfully with management, were met with indifference. Sadly, we believe our ethnicity played a role in how we were treated—a painful realization after having previously recommended this resort to others. While the property itself is beautiful and a few staff members were kind, those moments were overshadowed by the consistent lack of courtesy and inclusion. We urge Grand Palladium to address these issues with real action, including diversity and inclusion training. Until then, we cannot recommend this resort to anyone seeking an inclusive and respectful vacation experience.
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Overall good
Food was ok, most of the restaurants were just ok. Seafood place was the best. Service was hit or miss. Drinks bar and activities were on point.
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Service staff did a bad job
I am extremely disappointed with the service I received—from the moment I arrived to the moment I was finally handed my room key. It was clear that the staff simply did not care. Despite being a member of the travel club, I waited over five hours for my room to be ready. I arrived around 11:00 AM and did not receive my room until 5:40 PM. This delay is completely unacceptable. I informed the front desk staff, including a young lady, that I wasn’t feeling well upon arrival. Instead of showing any concern or urgency, she focused on giving excuses for the delay rather than providing a solution or support. There was no empathy, no sense of priority, and no follow-through to make the experience better. This is not the standard of service I expected or was promised as a travel club member. I hope this feedback is taken seriously and that changes are made to ensure guests are treated with care, respect, and basic hospitality.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- Advisory24-hour room service will be charged at USD $17 per room and service.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed