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Couples Sans Souci

Jamaica

Our Rating

4 Nights with Air from $1,199 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.5
4.7 out of 5
"If you are a working class stiff who works hard all year long and values their vacation time as much as I do, read on and I’ll tell you everything you need to know about picking a resort you’ll not onl..." – Boston
221 out of 232 (95%) customers would recommend this product to a friend.
Sunset beach view from room We got engaged at sunset on September 28, 2016 at Couples San Souci View from the villa. FOR THREE YEARS Pic from our balcony Sunset THE HOT TUB sunset from our balcony The gym and elevator while kayaking great view Balcony Sunset The Palazina dingin room at night Martha Brae River Trip On the Private Beach Paradise! The mineral grotto view by Mineral Pool Room view from the water View of bay from gazebo
All Customer Reviews
1-4 of 185 reviews. Sort by
November 5, 2019
Perfect Honeymoon Spot

Couples San Souci is the perfect destination to get away and reconnect with your partner. When we landed, we had about 2 hours in the car to get to the resort. It was quite a drive, but so worth it. Upon arriving, our bags were taken care of and we were met with the warm, welcoming smiles of people at the reception desk. Our room had a beautiful view of the beach, a large bathroom with a double vanity, and 2 little sitting areas on the balcony and one inside. The beds were also extremely comfortable and firm. Room service was a little slow. We ordered food about an hour before an excursion and it did not show up before we had to leave. We were a little disappointed. However, they did give us a complementary bottle of champagne and cheese/fruit plate to celebrate our honeymoon. They did not prearrange this with us, so the timing of the delivery wasn't the best, but we appreciated the gesture. Housekeeping came an inopportune times some days. We eventually put up the do not disturb sign to keep them from knocking so regularly. The water sports were amazing and I would highly recommend doing them. We had access to kayaks, paddle boards, water bikes, boat rides to snorkel, and more. I would highly recommend taking advantage of the water sports. We enjoyed those activities more than the excursions off the resort. Excursions off the resort entail long car rides to get to them, so be prepared for that! The beach was small and intimate but perfect. Each chair comes with a pad to float on. Most chairs are shaded by a hut or palm trees for comfort. The water was so calm and serene. 2 restaurants overlook the beach and have wonderful dinner options. The fanciest restaurant has you wear more formal attire, whereas the other 2 are resort casual. The food at all 3 was great! Small portions and very attentive wait staff. The beach was picturesque, the food at the restaurants was wonderful, and our room was spacious and comfortable. We went in October which was the perfect time because the weather was mild and the resort wasn't overly crowded. We can't wait to go back!


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Overall Rating: 5
Value
 
5.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Virginia
Age: 25-34

September 6, 2019
At least my wifes' anger wasn't directed at me...

COMMENTS FROM MY WIFE TO ME You need to demand a substantial refund. Ask for their legal representative’s name and phone number. (I already did so and got silence from Couples.) Other than the flights in and out - this was not the vacation that was advertised. Construction site, lack of cleanliness; dismantled jacuzzi, terrible service, one night of lobster, lights going-out at dinner, etc. I think this warrants another vacation somewhere other than Jamaica. I found it hard to believe how little the staff and front desk cared about their guests. I witnessed two incidents where guests were unhappy and the front desk was not helpful. One couple had been going to Couples over 16 years. Their last words... NEVER AGAIN

FOR THREE YEARS THE HOT TUB
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Overall Rating: 1
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: PHILADELPHIA SUBURBS
Age: 55-64
Travel: 3-6 trips/year

July 23, 2019
AMAZING!!!

This is the second time we visit Couples Sans Souci and the second time around was even better then the first if that is even possible. The staff are friendly and will ALWAYS go out of their way to give you the best experience you will ever have. We will be booking our next trip soon back to Couples! Can't get enough of this place.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Tucson, AZ
Age: 35-44
Travel: 1-2 trips/year

July 23, 2019
Great Experience

Everyone we encountered was polite, and very nice. The staff is customer service helped us plan some great offsite excursions, even though we did not need to leave the resort as they do a great job of planning events and entertainment through out the day and week. We have several of our friends all ready trying to plan trips here and if you are looking for a romantic getaway this spot is the best!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: St. Louis, MO
Age: 25-34
Travel: 3-6 trips/year

Room Information

150 luxury suites at Couples Sans Souci are ocean-facing with terraces and balconies, and are nestled among the gorgeous tropical island vegetation.

Room Details

Deluxe Ocean (DO)
Hotel/Studio Unit Details

Deluxe Ocean Verandah (OV)
Hotel/Studio Unit Details

1 Bedroom Ocean Suite (OS)
1 Bedroom Suite Details

1 Bedroom Beachfront Suite (BS)
1 Bedroom Suite Details

Penthouse Ocean Suite (PS)
1 Bedroom Suite Details

What's to Love

It's an all-inclusive slice of heaven on a lush cliff overlooking the turquoise sea.

Chillaxing in the mineral grottos and pools.

The little huts where you can get couples massages.

All the nooks and crannies where you can enjoy a tete a tete & hideaway from the world.

The fun selection of free activities provided by the resort such as tennis lessons with a professional, glass bottom boat rides, unlimited water skiing and wake boarding, fitness classes, snorkeling and so much more!

 

What We'd Change

Though the property isn't brand new, the upkeep and cleanliness sure make it look that way. Lush grounds and spotless suites really impress us!

 

Why You Should Go

It's 68 minutes from the airport. It takes a while, but the scenery on the drive is off-the-charts gorgeous.

There's an au natural beach (read: totally nekked) and you can go topless on the other beach.

The Dunn's River Falls excursion is free when you book in. Sweet.

Don't miss the glass-bottom boat ride or horseback riding on the beach. Magical stuff.

Available Amenities

  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Shuttle Service
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Dry Cleaning Services
  • Safe Deposit Box
  • Basketball
  • Beach Parties
  • Game Room
  • Billiards
  • 5 Restaurants
  • 6 Bars/Lounges
  • Bocce Ball
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Massage ($)
  • Elevators
  • Spa ($)
  • Yoga
  • Airport Transfers (complimentary)
  • Scuba Diving (included)
  • Water Skiing
  • Wedding Services ($)
  • Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet Access ($)
  • Free Parking
  • Introductory Scuba Lesson
  • Beauty Salon ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Dunn's River Falls
  • Golf Course(s)
  • Jet Ski Rentals
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scuba Diving
  • Shopping

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Couples Sans Souci

Route A3, St-Mary

+876 994 1206

Hotel Description

Couples Sans Souci: All-Inclusive Romantic Escape on Steroids

Nestled on a lush hillside on the northern coast of this blessed island, this Beach Eden is a couples' wonderland on the sand. Whether it's chillaxing in the curative mineral pools grottos, booze snoozing by the pool, or donning your birthday suit on the au natural beach, you can descend into beach utopia. Other sunsational goodies include hammocks/loungers for two, the Starlight Gala and private gourmet dinners on a cliff with a killer view of the ocean. For more fun, venture out to the Dolphin Cove and frolic with these adorable critters. When you get back, hop on a hydro bike, or get all Zen with the therapy of a hat-making class (it's a cool souvenir, too). Beach lovers, it's time to burrow away from reality.

DINING

Gourmet Grub is on the menu at this haven. You can find it at the bistro, beach grill, a romantic spot with global and Caribbean cuisine, and of course, during your private dinner by the waves. Beach appetit.

Sunset Bar and Grill
Type:
Grill
Hours: Daily, 9am-5pm
Description: Serving snacks and drinks by the Sunset Beach pool area, includes a swim-up bar. Swimwear acceptable.

Palazzina
Type: Bistro
Hours: Breakfast - daily, 7:30am to 10:30am; Continental breakfast - daily, 10:30-11am; Lunch - daily, 12:30pm-3pm; Dinner, Wed, Thu, Sat-Mon, 6:30pm-9:30pm
Description: Serving hearty bistro fare from around the world. Reservations are required.
Dress code: Resort Casual.

Casanova
Type:
Mediterranean
Hours: Dinner - Wed, Thu, Sat-Mon, 6:30pm-9:30pm
Description: Menu features an eclectic mix of international cuisine, Caribbean ingredients for elegant dining indoors or out. Reservations are required.
Dress code: Resort chic.

Beach Grill
Type:
Casual
Hours: Daily, noon-5pm
Description: Serving up hamburgers and other grilled specialties in a casual beachfront setting.
Dress code: Swimwear acceptable.

Bella Vista
Type:
Jamaican
Hours: Dinner - Wed, Thu, Sat-Mon 6:30pm-9:30pm
Description: Soothed by melodies of a traditional Jamaican Mento Band, the delicious menu of authentic Jamaican specialties and unequaled atmosphere makes this spot a favorite among guests.
Dress code: Resort casual.

Private Dining on the Beach
Type:
Elegant
Hours: By reservation only
Description: For the ultimate in romantic evenings, allow our talented culinary team to create an unforgettable private candle-lit meal for you under the stars, complete with Couples private-label wine, 3 delectable courses of Caribbean-inspired cuisine and the soothing sounds of the waves lapping onto the beach. By reservation only. Subject to availability.

All hours are subject to change.



BARS/NIGHTLIFE

Thirsty? Good because beach bar flag service is on tap. You've got two beach bars and one at the pool. There's also a piano, martini and veggie bar. You can hang at beach parties, the Manager's Cocktail Party and a Starlight Gala. Time to get your drink on.

BEACHES AND POOLS

This dreamscape sits on 35 acres of beautiful beachfront property and has two private sandy coves. The smaller of the two, Sunset Beach, is where you can take part in au-naturel sunbathing. Topless sunbathing is also allowed at the main beach. There are four glistening pools, including a pool with rejuvenating minerals. Dive in.

SPORTS/ACTIVITIES

Water
  • Sailing
  • Windsurfing
  • Water-skiing
  • Aqua-cycling
  • Kayaking
  • Snorkeling
  • Pool volleyball
Available for an additional charge:
  • Scuba diving
  • Catamarans
  • Glass bottom boats
Land
  • Tennis
  • Volleyball
  • Bocce-ball
  • Basketball
  • Aerobics
  • Fitness center
  • Table tennis
  • Yoga
  • Meditation
  • Pilates
Golf
The 18-hole par-71 course at the Upton Golf & Country Club is a 10-minute drive from Sans Souci.



INTERNET

A 24-hour internet cafe with free Wi-Fi is available.

SPA SERVICES

Couples Sans Souci was recently voted as the number-one Spa Hotel in the Caribbean for the "World's Best Awards" by Travel + Leisure magazine.
  • Massages
  • Facials
  • Body treatments
  • Manicure and pedicure


WEDDING/HONEYMOON

Couples Sans Souci offers a range of wedding packages for every budget. Every wedding celebrated at Couples San Souci includes the following:

  • Personal Wedding Planner
  • Wedding Officiant
  • Marriage Certificate
  • Beach or Garden wedding
  • Bridal Bouquet and Groom's Boutonniere
  • Wedding Cake or Cupcakes
  • Sparkling Wine Toast
Contact hotel directly for information and booking.

Honeymoon Bonus
From the moment you cross the threshold of your beautiful room, the celebration begins with a complimentary bottle of sparkling wine and a 25-minute couples massage in the spa.

To receive your complimentary bottle of sparkling wine and a 25-minute couples massage, Couples Resorts requires a minimum stay of 6 nights and valid proof of marriage upon check-in. Honeymoons must commence within 30 days of wedding date.



CHILD CARE

Couples Sans Souci is for adults, 18 and older only.

ADDITIONAL INFORMATION

Location
Located on the northern coast of Jamaica, 68 miles from the airport and four miles east of Ocho Rios.
Round-trip airport/hotel transfers are included for guests traveling to Couples Resorts. Private transfers may be purchased for an additional charge.

Airport Transfers
Please note: if you book your air separate from your hotel reservation, you may have a delay at the airport with your complimentary transfer because flight information is not available with resort reservation.

Check In/Check Out
Check-in: 4pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exception:
A 5-night minimum stay is required for arrivals Dec 26-29 every year.

Age Restrictions
Adult couples only, 18 years of age or older. No singles, triples or children allowed. Single occupancy is not permitted at any couples resort.

Nude Sunbathing
The resort may offer nude or clothing-optional activities. Couples Sans Souci has a small bay (called Sunset Beach) dedicated to au-naturel sunbathing, as well as a pool, Jacuzzi, bar and grill. The Sunset Beach is open to all guests at 5pm for viewing the spectacular sunsets. Topless sunbathing is also allowed at the main beach.

Note on Dining
All dinner restaurants close on Tuesday and Friday, when dinner is featured at the Beach Party and the Starlight Gala, respectively.

Awards
Travel+Leisure World's Best Awards - No 3 Hotel Spa in the Caribbean
Travel+Leisure World's Best Awards - One of the Top 25 Resorts in the Caribbean, 4 consecutive years
T+L 500 World's Best Hotels 2013, 4 consecutive years
TripAdvisor Travelers' Choice 2013

Smoking Advisory
Effective July 15, 2013, Jamaica's Health Minister banned smoking in all covered public places on the island.



All hours, fees, amenities, information and services are subject to change without notice.
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