Secrets Cap Cana Resort & Spa

My wife and I have been to Dominican about 15 times and several times with our children. We purchased this vacation on cyber Monday and went on vacation 10 days later. We have stayed all over the Dominican and never stayed at the same place. We have been to many Secrets, Gran Principas, Dreams, Now Resorts, Iberostar, Rui, Barcello, and Breathless. So believe me when I say Secrets Cap Cana was tied for our top pick ever. The resort is nothing short of awesome, the food was fantastic, the pools and beach are amazing. Pools are a little cool because of the short daily rain and some storms in the night. The rooms are very nice and the cleaning staff was perfect. The different restaurants were very good with little or no wait. The pool side entertainment was significantly less then other resorts but was fine with us. The night time entertainment was great some nights like the band Queen and the two person entertainment in the lobby was very good and enjoyable. We were there to relax and enjoy being in the pool and enjoying each others company. It was one of our best vacations ever! As I mentioned earlier, tied for first was Cayo Levantado but the biggest negative is that Chicago does not flight into Samana, so you have to flight into Santo Domingo and then take a 2.5 hour car ride to the resort. Cayo Levantodo is fantastic as well, its on its own island and was top notch everything. Back to Secrets, For the first time, we cannot wait to go back with or without our adult children. Find a deal and go, you will not regret your decision.

Excellent resort with great staff. My concierge or butler you can say Charles was awesome. He took care of everything asked for and was always available at all time. Oceana restaurant waiter Juan Carlo and hostess Mariluz made us feel at home and took care of me and my wife as their own family member. People in general were very nice. I love to visit this resort and spa over and over again. we will back for more vacations ahead. thank you for everything. Bless!!

My husband and I went for our honeymoon and overall had a good experience (with some hiccups of course). The beach is where we spent all of our time. There is a new resort next door that has children though. And they trickled onto our beach, so I hope they can do some damage control since we chose this resort to not hear screaming kids. The food was surprisingly good and had a lot of options to choose from. Our room smelt like black mold for the first two nights but they sent someone right away to fix it. BE AWARE OF THE “COUPONS” IF YOU ARE OFFERED THEM! They presented us a gold key that they said was worth $200. We put that towards a romantic dinner on the beach. Turns out the gold key is only worth $40? Which makes no sense. Take our advice and don’t fall into their traps! Just enjoy your trip and don’t do any extra things that your not sure about because it will cost you! Even though this review was kind of negative we did have a great time! The tub on the balcony was amazing and the staff was amazing! A very romantic resort!

WOW....where to begin. I cannot thank Cheap Caribbean and Secrets Cap Cana enough for an amazing trip. When the plane touched down and we walked off the airplane, we were welcomed to paradise! Off to customs, which I had read could be a lengthy process. Well.....we were the only plane and second in line to reach an agent. Our customs agent was extremely kind and helped ease the tension from a day of flying. He smiled and again, welcomed us to paradise! Making our way out of the airport, we passed all those selling tours and transfers, as we had been directed. We moved so well, we passed the first guy with the company, sorry! Once outside, the AMR transfer company took us to the shuttle and got us situated......again, with a smile. Our driver was great!! He was personable and once again, comforting. Our drive to Secrets was quick and easy, thank you!!! After passing through two gates and security stations, we were "home." The door opens and we were greeted with "welcome home" and showed into the open-air lobby. We were also greeted with champagne and endless smiling faces. Check-in was smooth and painless, oh and some more champagne. We arrived a little early and our room was not ready so we received a mini-tour and were welcomed to lunch. The buffet was very good, much better than we expected. After lunch, we went up to see if our room was ready and we could relax in paradise. The room was ready and we got our keys.....and more champagne!! We received yet another more in-depth tour this time as we made our way to the room. The property is gorgeous and we were in awe! I wish I could remember the gentleman that gave us the tour and took us to our room as he was great to talk with and made us again feel at home. Walking into our room....WOW, the view, the balcony, the bed, the shower, the view!!! We were given a tour of the room and how everything worked, but the view out the balcony had us a little distracted. Two amazing features in the room; the tablet that has everything about the resort, menus, room service, daily activities and more as well as the room service door. The room service door?? This was new to me, but there is a really cool pass-through door if you order room service so you do not get disturbed. I never saw the housekeeper or the guys that filled the mini bar, but thank you for everything and keeping us stocked and ready for the day. During the walkthrough, my cell number was given to our personal concierge Leonardo. He was great!! Every morning he would ask how we slept, how the day is going and asked if there was anything we needed for the day. He was always available and again, made sure our stay was Excelente!!! After we settled, time for the beach!! The view was even better, wow!! I love that the beach chairs are not stacked in rows and on top of one another, we have space to relax without someone being right next to us, a very nice touch. We sat and decompressed before a walk down the beach. The view was stunning and the water warm. The food was very good, way better than we anticipated. Everyone from all the restaurants went above and beyond to make our dining experience top-notch. I wish I could remember more of the names as everyone we encountered did an amazing job. Jose was my morning man on the omelet station.....Carlos and Luigi were a riot at Himitsu....Daniel (I think) at Portofino and Seaside Grill.....Ronny and Roger, brothers at Bordeaux had us doing double takes......and soooooo many others at the bars and restaurants. My birthday was during the trip and with everything else, Secrets went the extra step. They placed a happy birthday banner on the door and made up the room. There was a happy birthday cake, champagne and flower petals on the bed. At dinner, the staff sang happy birthday and brought a flaming dessert. This is just another example of many where they go above and beyond. I probably should have led with this, but at no point from our plane touched down to the time we left the ground, did we feel unsafe. It was actually the opposite. Again, we felt 100% safe the entire time we were in Punta Cana. I cannot wait to go back and see our friends, thank you to the entire team at Secrets Cap Cana!!