Riu Republica (Adults-Only)

Just came back from this resort and I have some Cons to talk about. The main one is that they advertise this resort to be 24hr all inclusive but it’s not. I called room service at 2am to order some water bottles and food and I was told that they don’t have room service at this time and I should go to the only open spot (the sports bar)to get water and their snacks (chips and hotdogs) that have been sitting there all day. So I had to get out of bed and walk to this bar to get water. And it’s a walk. Another thing is that there are lots of escorts that stay at the resort and offer their services. When you order drinks if you don’t tip you will get bad mouthed (between workers) and you won’t always carry money on you.

I am from the United States. This was my first time out of the country. Let me start by saying everything was great from the room to the beach to the food it was endless. I really want more. I chose the Riu República adults only my vacation time was November 10, 2019 to November 16, 2019. This time of year is still 80 to 95 degrees every day, never cold, a lot of people but not too many..I loved every bit of it. I was out by the pool everyday. I went to the beach everyday. The rooms were cleaned every day. I tip the maids n the food waitress every day. The only excursion I did was the dune buggies. I can’t wait to go back..

On our first day there, I was shocked and so disappointed when the pool bar closed at 6 pm. The beach was hidden behind dunes and could only be seen by getting very close. The room was terribly noisy. The doors did not seal out noise from the hallway, so you heard every drunken journey back to their rooms. Our room was across from the theater area, so there was more noise there. A good night’s sleep was not available. The food was very good with many choices. The jerk chicken at the beach was excellent. The staff was very friendly and attentive. The water slides were incredible fun. But the bar at the pool near the water slides was never open. The paperwork said the restaurant there was open for breakfast, but it wasn’t. We used the app to request Diet Pepsi, but it never came, but the tissues we asked for did.

We arrived to our room and it was still wet floors, we enter the room to make it dirty. Then one of the pillows smelled like body odor i had to take it off the bed and leave it on the couch. They constantly forgot to give us bathroom floor towel and wash cloth and 1 day new towels. ( even when we left a 5.00 tip everyday). Seem like there was a lack of training for the people here. When you ask them a question ( in Spanish so it was not confusing to them either ) they would tell you the wrong info. If you were at your table eating and you asked anyone for something they would just say they will tell the person that takes care of your table. Why they couldn't just hand the fork to us or the glass of water makes little sense. Pool was good, beach had a lot of seaweed and was not cleaned up everyday like other beach resorts in area.