What We Love

  • Complimentary Wi-Fi is available throughout the resort.
  • The resort has 7 themed restaurants, 2 buffet restaurants and 11 bars.
  • There are shows every night at the theatre, Wave Disco and the Ocean Tower Casino.

Things to Know

  • Sister resorts share facilities, which means twice the activities and opportunities compared to standard resorts.
  • VIP concierge service is offered for Privilege Jr. Suites.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
Hotel Promotions
Privilege Amenities

The privilege categories include the following amenities:

* Private check-in and check-out       

* Personalized concierge      

* Welcome gift upon arrival  (bottle of wine in room)  

* Discounts in Despacio Spa and Dive It! Center 

* International newspaper with Press Reader app

* Exclusive WiFi network  

* Dinner in other hotels of the Ocean family  

* Full minibar

* Discounts in Despacio Spa and Dive It! Center 

* Bathrobe and slippers in the room  

* Pillow menu and turn down service  

* Access to Privilege Lounge with selection of coffee, tea, wine, hor d'oeuvres, and conciege service

* Privilege dining with top shelf liquors, preferential dinner reservations, 24-hour in-room dining, breakfast in bed, 1 special dinner per stay

* Privilege beach including lounge chairs, private waiter, and beach concierge

* Privilege kids: Welcome daisy kit and special daisy bath amenities. 

     

Redemption information will be provided by the hotel at check-in
Applicable Dates:
Booking Dates: 01 Jul 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Crossover Program.

The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery.

The service works as follows:

• Guests will communicate to the Privilege Concierge 24 hours prior to outing to discovery  property.
• Visit time frame is from 6pm to 1am, includes dining, drinks, and entertainment.
• Transportation must be covered by the guest.

Important Information: Groups and other restrictions may apply. 


Applicable Dates:
Booking Dates: 10 Dec 2024 to 23 Dec 2026
Travel Dates: 10 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Meals, national drinks, cocktails and snacks included 24 hours.  (The wine menu at all the restaurants have an extra cost.)
• Theatre (with shows every night)
• Day and night entertainment programs
• Mini Club Daisy; day and night activities for children between 4 and 12 years old
• Teen Club; day and night activities for teenagers up to 17 years old

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 13 Jul 2021 to 23 Dec 2026
Travel Dates: 24 Dec 2021 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
Restaurants and bars offer a variety of unique culinary experiences, including adults-only and gourmet dining.
OnSite Dining
  • Blue Moon
    Gourmet French restaurant with a Caribbean twist.

  • El Carey & La Tortuga
    Buffet restaurant with wide variety of specialities and international cuisine.

  • IL Mascherati Di Venezia
    Stylish Italian restaurant with unique décor inspired by the atmosphere of Venice's Carnival.

  • Margarita
    Gourmet French restaurant with a Caribbean twist.

  • Mike's Coffee
    Specialty teas, coffees and home-made cakes.

  • Route 66
    À la carte American restaurant decorated in an authentic 1930s style.

  • Sensai Restaurant
    Asian restaurant with night-time show cooking for an entertaining evening. Enjoy the culinary japanese specialties and culture of the region in a Caribbean setting.


  • Steak House
    The chef at this restaurant serves up special and light dishes in pleasant, laid-back surroundings. With views of the hotel plaza and its tropical gardens, it's the ideal place to enjoy a light dish.

  • Various Lounges/Bars

    - Las Palmeras Swim-up Bar 
    - El Cocotal Pool Bar
    - Over Time Sport Bar
    - Wave Disco Bar
    - Luna Bar
    - La Cana Bar
    - Tortuga Carey Bar
    - Bar Arenal
    - Piano Lounge Bar
    - Lobby Bar

  • Villa Marina
    Buffet restaurant on the beach with hot and cold dishes and show cooking.

The resort offers an exercise gym, game room, spa and other luxurious amenities.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service†
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services

  • Please contact hotel directly for information regarding pricing and availability.

† Fees may apply

Direct access to the beach, water sports, a tennis court, children's programs and more are available.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Activities can change depending on numbers of children participating.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    The resort has 1 outdoor hot tub.
  • Motorized Water Sports †
    - Banana Boat
    - Tubio Boat
    - Aquatic ski
    - Fishing
  • Non-Motorized Water Sports †
    - Snorkeling
    - Kayaking
    - Windsurfing
  • Pool
    There are 2 pools on-site. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court
On-Site Attraction
  • On-site Entertainment
    Dominican Roots, Lion King, Azucar, African show, International Show, Chicago and others.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 21222 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing stay

    Ramon de la Cruz was a great staff, super friendly and inviting whenever I had interactions with him! Rami was also a great and welcoming bartender!

    Jan 15, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing!

    Went for three 50th bday celebrations with 10 great friends. Had an amazing time. All the people working on site are great, and helped make the trip much better. All beautiful people with kind hearts. Would go back again in a heartbeat. When I get there, I would go find Maurelis. The best bartender/waitress by far.

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort, amazing service

    Maurelis was the greatest server of all time, so kind and accommodating. I hope to see her again! :)

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Lounge review

    We didn’t like that there wasn’t a lot of entertainment! Route 66 was terrible, waitresses and waiters in lounge were awesome! Maurelis was an awesome waitress always smiling and accommodating!

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional vacation

    This is my second year at this beautiful resort, and the service continues to be exceptional! Antonio and Moreta consistently went above and beyond at the poolside and La Marina restaurant. Huge thanks to Mizuel and Willy at the pool bar close to la Marina restaurant and to the incredible Harry, who makes everyone feel like absolute royalty.

    Jan 14, 2026
Hotel Advisories
  • AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler hereby acknowledges this policy.
General Policy
  • Check In: 3:00 PM
  • Check Out: 1:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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