Majestic Colonial Punta Cana

This is the second time I have been to this resort and it is as fabulous as the first time. the Staff is great! they are very accommodating. the food is good. The beaches go for miles. I woudl definitely go there again. They get many repeat visitors.

It was a great time at Majestic Elegance I can tell you that. My friends and family spent a great 8 days at the resort!!! We went there in mid January 2020. Resort is about 30min from the airport which is a big plus. So let's start from beginning. We got to the resort around 4 pm. Check in was quick, rooms were ready for us, we had a group of 15 people (5 family's). Staff at the front desk did their best to put us close to each other which was a very convenient for us. As we moved in to our rooms we discovered some issues with the smell in the rooms, in 4 of them , seams like there was no people before us for long period, it smelled moldy and seams to us that rooms were closed and because of the humidity there and no fresh air in the rooms it starts to stink a bit. First and second floor rooms were bed. So we went to the reception and told them what's going on. Ramon from the front desk checked the rooms for us and agreed that that was the issue so he made a few phone calls to his manager and explained the situation. Ramon asked us to wait a little bit before he find us a different rooms. It took some time but 2 hrs later all of us were in different rooms and as a complementary resort upgraded us with better rooms with no extra charge. So this was only 1 issue that we had which with Ramon's help was like nothing. After we finally were in our rooms vacation started to get better and better. Resort stuff is friendly and willing to help you with any questions or issues. Little tip for them and you would not forget your stay at the resort. Entertainment team was awesome, Amara, Mario were super friendly!!! Aerobic, beach volleyball , pool games, foam parties and lot more was keeping us busy during the day, at the evenings all kinds of show programs were going on at the theater, and after you can go to coco disco club or casino or you can just hang out at one of the many bars that are there. We found one at the main lobby on the first floor and the bartenders there are something special!!! Geraldo, Ricardo, Manuel and Miguel were the best!!! They can prepare any drink you can think of and even if don't know what you want they will make one for you that you would like!!! Big thank you for Geraldo and Ricardo for the service and great time!!!! I would go back there just because of them!!! Dining options were good, plenty of restaurants to go and only for two you you need to make reservations, it's Frenche restaurant and hibachi!! Also please check for the dress code for mans before you go. Buffets were also good, would like to had little more seafood options there but that was not a big deal for me. Beach and pool were very good and clean, there was room for everyone, property is well maintained. For first day or two you probably going to use a resort map but after that forget about it. Also for the family with kids you will find "Kids Splash Club very useful with water slides and different games!! My daughter and her friends enjoyed every minute at the club!! somehow resort location was very good, while our stay we didn't have any big waves on the beach and were able to enjoy the Caribbean sea every day when with only 10 minutes walk along the beach other people weren't able to swim. As a summary of this I deffinatly recomend this resort to spend your money and time to go there!!!

The Beach was beautiful, a few days there were rough waves but had a great time. Too many people were getting in our space under the palapas, made it uncomfortable! Pools were crystal clear, bars & bartenders were top notch! Breakfast buffet & lunch buffet near the beach had plenty of choices....coffee was delicious!! The Teppanyaki restaurant was Ok, not sure why the chefs don't give us a show when preparing our meal like other Punta Cana's restaurants do! The French Restaurant was very delicious!! The Mexican Restaurant was pretty good too, fajitas are my to go to at a Mexican Restaurant & there's didn't disappoint me...so yummy! Our room was pretty perfect except we didn't get to use the Jacuzzi Tub as the water didn't get HOT, thank goodness the shower did & it was huge!! Only show worth seeing was Michael Jackson!! My last remark is a Shout Out to Jacob Love, our butler...He was the Best, we enjoyed seeing him everyday with that beautiful smile on his face. We, there was 4 of us that came together to this resort & we all had Jacob...we greeted Jacob with our very on chant & clapped Jacob, Jacob, Jacob...whoop, whoop, whoop each time Jacob checked on us & he loved it! This was my hubby's & I 7th visit to Punta Cana but the 1st time stay here at Majestic Colonial & we were not disappointed! Here's to another great vacation in Punta Cana, DR! J.Pinard

The hotel is beautiful and the grounds are kept beautifully. My problem with the resort was the service in general. They have activities listed daily. I like to participate in games. They were rarely on time and sometimes not held at all. For me this was a huge disappointment. We also noticed dirty dishes, plates and glasses on the beach for multiple days. That is gross! The mini bar was only restocked if you called and asked for things. Soaps and shampoos were not readily given either. All in all I would not recommend this resort as other resorts are much better in the same price range.