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Hard Rock Hotel & Casino Punta Cana

Dominican Republic - Punta Cana

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7 Nights with Air from $2,199 All-Inclusive
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Hard Rock Hotel & Casino Punta Cana won the 2018 Noble Beach Prize for The Best Night Vibe! Tired of the small time? ... More

Customer Rating 122 Reviews
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
4.6
Dining Options
 
4.1
Room Comfort
 
4.4
4.3 out of 5
"From the moment we arrived until our van took us to the airport the service was excellent. This is a five star operation. The rooms were as expected. The restaurants offered many different choices. The..." – threeringcircus
117 out of 146 (80%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
4.6
Dining Options
 
4.1
Room Comfort
 
4.4
4.3 out of 5
"From the moment we arrived until our van took us to the airport the service was excellent. This is a five star operation. The rooms were as expected. The restaurants offered many different choices. The..." – threeringcircus
117 out of 146 (80%) customers would recommend this product to a friend.
Wild! HUGE Resort... LUV IT! Beach view View from room! Pool Location #58 on map
All Customer Reviews
1-4 of 122 reviews. Sort by
February 19, 2018
An outstanding vacation

This is our second vacation to Hard Rock Resort in Punta Cana and plan to take the entire family next year!! The staff is so accommodating and sweet!! The resort is spotless—the food is phenomenal!! This is a great vacation!! The reservations made through Cheap Caribbean were so easy and she was extremely helpful!! Second time we made reservations with them!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Boston MA
Age: Over 65
Travel: 1-2 trips/year

February 14, 2018
This resort is HUGE

We usually stay at smaller, adult-only resorts but decided to give Hard Rock a try primarily because of the on-site golf course. While it wasn't a bad vacation, it wasn't a great or memorable one either. I'll start with the positives - the golf course was convenient and my husband enjoyed his two rounds. We never had an issue getting into the restaurant of our choice. And being early risers who get up and go, we appreciated that housekeeping usually got to our room early in the day. There were plenty of lounge chairs at the pool and unlimited towels. I enjoyed my spa treatment, and the dune buggy ride was a lot of fun too, but it would have been nice if we had been told we would be stopping places that would give us the opportunity to shop and support the locals, we didn't have any cash with us and weren't prepared to buy anything. On the down side, we specifically chose a Sand King suite so we would be close to the beach and pools, paid more for that category of room, but we were placed in building 2 and discovered that all of the beach areas and pools near there are reserved for club members, so we had to walk a good distance to get to a pool we were allowed to use. Also, they were renovating the rooms on the first floor of building 2 so we had to live with construction noise and odors all day, every day. We met with our concierge on our first day and she went over the resort credits and how to use them, but she insisted that we only had $1500 worth of credit, even when I questioned her and said we were supposed to have $3000. Luckily when we booked our activities the gentleman at the activity desk knew what we were really entitled to. The concierge also told me the hotel was about 8 years old, which I thought was odd since I'd been seeing all kinds of advertisements for celebrating the 7th anniversary. Food was average, but that's what I expect from an all-inclusive so it wasn't a big deal. Our favorite meals were at Ciao and Pizzeto. Being a vegetarian, I appreciated that there were options for me everywhere. We did a lot of walking during our stay, which isn't necessarily a bad thing, but there were parts of the resort we never got to experience due to the distance from our room. We took the shuttle once just so we could see the other side of the resort, but it wasn't really convenient to use regularly. You had to be careful when you were walking around the resort, and sometimes jump out of the way to avoid being run down by one of the shuttles, room service carts, or sales tours. And the cheap and uncomfortable wrist bands were a disappointment, if you have to use a wristband system you can at least make it something nicer than a tacky piece of plastic. This might be a good choice for families, especially if you are lucky enough to get a room closer to the activities you want to be near. But for us, next year we'll go back to something smaller and more intimate.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Lexington, KY
Age: 45-54
Travel: 3-6 trips/year

January 27, 2018
Great time

We had a great time at the hard rock. To sum it up: -good food (no reservations required and rarely had a wait) -good drinks (including top shelf liquor) -rooms were spacious and nice -great spa & gym -good entertainment and nightlife (plenty to do late into the night) -huge beach and lots of pools (rarely had a problem finding a lounge chair) -the resort was huge. I leave that up to you on if that is good or bad. The grounds were beautiful so it was nice to take a walk across the resort and get some exercise. Other times I was settled on the beach and forgot something in the room and wanted to go back real quick. Going from the beach to the room was not quick and cut into more beach time than I wanted. To accommodate the size of the resort they constantly had shuttles running.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Omaha, NE
Age: 25-34
Travel: 1-2 trips/year

January 4, 2018
Huge Hotel with lots of options

I loved everything about the hard rock hotel but if you like quiet and intimate this hotel is not for you!

Wild!
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Jersey
Age: 55-64
Travel: 1-2 trips/year

Room Information

Hard Rock Hotel & Casino Punta Cana features 1,790 rooms equipped with air conditioning, LCD TV w/satellite, stocked in-room liquor dispenser, mini bar, purified water, coffee maker, direct dial telephone, hair dryer, iron/ironing board, digital safe, double Jacuzzi, luxury bath amenities, bathrobes, slippers and turndown service.

Room Details

Caribbean Suite - Double
Hotel/Studio Unit Details

Caribbean Suite - King
Hotel/Studio Unit Details

Islander Junior Suite - Double
Hotel/Studio Unit Details

Islander Junior Suite - King
Hotel/Studio Unit Details

Caribbean Sand Suite - King
Hotel/Studio Unit Details

Caribbean Sand Suite - Double
Hotel/Studio Unit Details

Caribbean Diamond - King
Hotel/Studio Unit Details

Caribbean Diamond - Double
Hotel/Studio Unit Details

RRL Caribbean Sand Suite - King
Hotel/Studio Unit Details

Signature Family Suite Two Bedroom
Hotel/Studio Unit Details

Signature Presidential Suite One Bedroom
Hotel/Studio Unit Details

Signature Presidential Suite Two Bedroom
Hotel/Studio Unit Details

What's to Love

Fifteen pools, some with themes, means everyone gets their fun. Kids love their pool with water slides, and adults have Eden for topless sunbathing in absolute freedom.

 

What We'd Change

With this many pools and restaurants, it's no wonder that walking from place to place can be time-consuming. Luckily, there's a shuttle that takes guests around the resort.

 

Why You Should Go

The Hard Rock Hotel and Casino in Punta Cana lets guests live like a rock star: flashy options abound, from pools to restaurants to ultra-luxurious suites.

Available Amenities

  • Tour Assistance
  • Business Center ($)
  • Casino ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Tennis Court(s)
  • Shuttle Service
  • Aerobics
  • 24 Hour Front Desk
  • Parking
  • Medical Services ($)
  • Ping Pong
  • Arcade
  • 7 Bars/Lounges
  • Shopping
  • Theater
  • Elevators
  • Climbing Wall
  • Audio-Visual Equipment ($)
  • Conference Facilities ($)
  • Spa Services ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service ($)
  • Golf Packages Available ($)
  • 13 Restaurants
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Pool Towels (complimentary)
  • Free Parking
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Car Rental Available ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Mini Golf Course


Nearby Excursions & Attractions

  • Beach
  • Casino(s)
  • Climbing Facilities
  • Dive Shop(s)
  • Fitness Center
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Motor Boat Rentals
  • Parasailing
  • Scooter/Moped Rental
  • Snorkeling

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Hard Rock Hotel & Casino Punta Cana

Blvd Turistico del Este, Km 28 #74

+809 731 0000

Hotel Description

Hard Rock Hotel & Casino Punta Cana: Noble Beach Prize Winner - The Best Night Vibe

Tired of the small time? Head to the new Hard Rock Hotel in Punta Cana, recently named a 2013 AAA Four Diamond hotel. As the first all inclusive Hard Rock Hotel in the world, this resort does everything big, offering 13 restaurants and snack bars, seven bars and 15 pools! From the kids' water slides to the Vegas-style casino, this is a monument to glitz, glamour and rock 'n' roll royalty.

Located on Macao Beach, the resort's palm tree and palapa-dotted shore sets the stage for living out your own music video. Fifteen pools are your playground: a lazy river and family pool with twisting water slides for the kids, Sax pool for quiet downtime and the adult-only Eden for topless sunning. Don't worry about getting too hungry: from filet mignon at Toro to a hibachi-style show at Zen, there's enough to try something new for every meal! After dinner, seven bars keep the afterparty going, especially at the cool nightclub, Oro.

Need to burn off calories? Grab the shades, drop the kids at the Kid's Club, and head for Body Rock, the state-of-the-art fitness center. Too earth-bound? Reach for greater heights on the climbing wall, or just skip the exercise altogether and crack open the piggy bank because the 45,000-sq-ft, Vegas-style casino offers slots and table gaming. When you've had your fun, Rock Spa gets you ready for your close-up: relax in the hydrotherapy center, work out tension with a Shiatsu massage in any of the 35 private spa suites and end with a bracing, pore-closing experience in the ice room.

After you've partied and been pampered like a rock star, the Hard Rock Hotel Punta Cana helps you sleep like one, too. Even the poshest tour bus can't compete with the stylish, spacious suites that feature a Jacuzzi for two, 24-hour room service and a flashy liquor dispenser. We recommend the Caribbean Suite with two double beds for the family, but couples or singles won't go wrong with the Hard Rock Concierge Level Suite's killer views and upgraded amenities.

This hotel is All-Inclusive.
Features include:
  • Fine dining, snacks and 24-hour room service
  • Top-shelf drinks
  • Entertainment
  • Kid's Club and daily children's activities
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Cafetto
Type: Breakfast Lounge
Hours: Open 24 hours
Description: Serving, coffee, snacks, breakfast, lunch and cocktails. Cafetto is located in the lobby.

Ciao
Type: Italian
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm
Description: Italian restaurant located in the lobby. Serving breakfast, lunch and a la carte dinner.
Dress code: Elegant casual

Ipanema
Type: Brazilian
Hours: Daily, 6pm-11pm
Description: Serves a vast selection of Brazilian meats and poultry a la carte.
Dress code: Elegant casual

Isla
Type: Caribbean
Hours: Breakfast - daily, 8am-11am; Lunch - daily, noon-4pm; Dinner - daily, 6pm-11pm
Description: Located in the beach area, this restaurant serves an International buffet for breakfast and lunch, and Caribbean and seafood a la carte for dinner.

Los Gallos
Type: Mexican
Hours: Daily, 6pm-11pm
Description: A la Carte restaurant located in the lobby area. Serving dinner only.

Pizzeto
Type: Pizza
Hours: Daily, noon-11pm
Description: A brick-oven pizza restaurant serving lunch and dinner, located in the lobby.

The Market
Type: International
Hours: Breakfast - daily, 6:30am-noon; Lunch - daily, 1pm-4pm; Dinner - daily, 6pm-11pm
Description: Buffet in the lobby area featuring theme nights and serving breakfast, lunch and dinner.

Toro
Type: Buffet
Hours: Breakfast - daily, 7am-11pm; Lunch - daily, noon-4pm; Dinner - daily, 6pm-11pm
Description: Offers a tasty buffet for breakfast and lunch. A la carte steakhouse for dinner.
Dress code: Elegant casual

Zen
Type: Japanese
Hours: Daily, 6pm-11pm
Description: A la carte restaurant in the lobby area featuring Teppanyaki service. Serving dinner only. Dress code: Elegant casual

Simon Mansion & Supper Club
Type: American
Description: Chef Kerry Simon's modern American restaurant offers an eclectic menu with California and Caribbean flair including innovative appetizers, delectable entrees, dry-aged meats and local seafood. This restaurant is not part of the all-inclusive plan.
Dress code: Elegant casual

Lima Deli
Type: Deli
Hours: Daily 7am-11pm
Description: This establishment is perfect for those in a hurry. Enjoy a light snack, a sandwich or a selection of different breads and bagels.

Rain Deli
Type: Deli
Hours: Daily, 4pm-3am
Description: The ideal place in the casino to eat a light snack. Discover the chefs selection of sandwiches and other treats.

Sante Deli
Type:
Deli
Hours: Daily, 7am-11pm
Description: Located in the main building, this deli offers fresh coffees, teas and a variety of doughnuts and cookies.

Ice Cone
Type:
Ice Cream
Hours: Daily, 10am-11pm
Description: Ice cream parlor serving a wide variety of handmade options, both traditional and exotic.

All hours are subject to change.



BARS/NIGHTLIFE

Moon Lounge
DJs, amazing views, a large selection of top shelf liquors, and live music three times a week. Hours vary.

Sun Bar
Pool tables, a photobooth and an authentic British call box (that's a phone booth, mate) create a pub-like vibe. Hours vary.

Eclipse Terrace
Not quite Sun, not quite Moon. A great place to hang out around sunset. Hours vary.

Zen Lounge
This beautifully decorated eastern-style lounge is an ideal place to relax and enjoy a cocktail while waiting for your table at the Zen restaurant. Hours vary.

Center Bar
Casino bar with hi-tech LED lights and HD screens. Daily, 10am-3am.

Sports Book Bar
Offers wagering on all major sporting events with five betting windows and an inviting players lounge. Hours vary.

Oro Nightclub
Features contemporary design and decoration. Guests of the resort get free admission and 20% off admission on nights featuring live entertainment and special guests. Daily 11pm-3am.

Casino
The resort features a 45,000-sq-ft casino with more than 450 slot machines in all denominations, poker, blackjack, craps, roulette and baccarat. Daily, 10am-3am.



BEACH

The resort sits on Macao Beach in Punta Cana, on the eastern coast of the Dominican Republic. Lounge chairs and drink service are available.

POOLS

This resort offers 15 different outdoor pools, including eight pools facing the ocean, three overlooking the lagoon, a kids pool with three sections and a water slide, plus four swim-up bars. There is also a lazy river that runs throughout the resort.

Certain pools also have a special theme: the Family Pool features a waterslide, the Sax Pool is a quiet pool for lounging and reading and the adults-only Eden Pool allows topless sunbathing.



SPORTS/ACTIVITIES

  • Body Rock fitness center
  • Bicycling path
  • Climbing wall
  • Mini golf
  • Tennis courts

Golf
The Cana Bay Golf Club sits adjacent to the hotel and hosts 18 holes of championship golf designed by Nicklaus Golf. At 7,253 yards in length from the back tees, the par-72 course provides a stunning collection of challenging yet accommodating golf for all players, regardless of skill level or experience.
-Unlimited golf at Hard Rock Golf Club™ at Cana Bay designed by Jack Nicklaus- 20% service fee applies.



INTERNET

All guests have 30-minutes use of free Internet access in the Business Center per room, per stay.

SPA SERVICES

The Rock Spa (fees apply) is an expansive 60,000-sq-ft oasis with 35 spa suites, 11 indoor and outdoor couples spa suites and two Golden VIP suites. Services include:
  • Hydrotherapy center with lagoons
  • Whirlpools
  • Color therapy steam rooms
  • Clay steam room
  • Sauna
  • Hydroreflexology
  • Beauty Salon


WEDDING/HONEYMOON

Wedding
The hotel offers a wide range of wedding packages. The Collin Cowie Wedding Collections allow your special day to be truly unforgettable. Please contact the hotel directly for more information. All wedding packages include:

  • Wedding ceremony location
  • Justice of the peace, minister or Catholic priest
  • White avant-garde chairs
  • Bridal bouquet and boutonniere
  • Wedding cake
  • Champagne during ceremony
  • A dinner reservation for 35 guests at selected restaurants
  • Breakfast in bed the morning after the wedding
  • Personal "My Palace Weddings Website" Hard Rock Hotel and Casino
  • Wedding planner
  • Witnesses, if required
  • Honeymoon package

An additional fee applies to all civil and Catholic ceremonies.

Honeymoon Bonus
The Colin Cowie Honeymoon Packages take luxury to a new level. Guests may choose between 3 specialty honeymoon packages for the ultimate romance experience. Guests will enjoy complimentary sparkling wine, a romantic dinner for two and breakfast and bed. Please contact the resort directly for more information.

Requirement: Honeymoon couple must present proof of marriage within the past year. The reservation must indicate "honeymooners" in order to receive the amenities.



CHILD CARE

The Kid's Club entertains children aged 4-12 with daily activities and their favorite characters like Barney, Thomas the Tank Engine, Bob the Builder, Angelina Ballerina and much more. Hours of service vary for the Kids Club, but most days it runs from 10am-6pm.

ADDITIONAL INFORMATION

Location
Hard Rock Hotel & Casino Punta Cana is located 45 minutes from Punta Cana International Airport (PUJ) and is on the easternmost tip of the Dominican Republic in Punta Cana, on Macao Beach.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exceptions:
A 4-night minimum stay is required for travel Aug 9-25, 2017.
A 5-night minimum stay is required for travel Jul 10-29, 2017.
A 7-night minimum stay is required for travel May 10- Aug 5, 2017, Nov 9-18, 2017 and Dec 23-31 every year.

Spring Break Policy
The Hard Rock Hotel and Casino Punta Cana no longer accepts student groups.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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