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Hard Rock Hotel & Casino Punta Cana

Dominican Republic - Punta Cana

Our Rating
1-844-864-7398
7 Nights with Air from $1,949 All-Inclusive
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Hard Rock Hotel & Casino Punta Cana won the 2018 Noble Beach Prize for The Best Night Vibe! Tired of the small time? ... More

Customer Rating 131 Reviews
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
4.7
Dining Options
 
4.1
Room Comfort
 
4.4
4.3 out of 5
"From the moment we arrived until our van took us to the airport the service was excellent. This is a five star operation. The rooms were as expected. The restaurants offered many different choices. The..." – threeringcircus
126 out of 156 (81%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
4.7
Dining Options
 
4.1
Room Comfort
 
4.4
4.3 out of 5
"From the moment we arrived until our van took us to the airport the service was excellent. This is a five star operation. The rooms were as expected. The restaurants offered many different choices. The..." – threeringcircus
126 out of 156 (81%) customers would recommend this product to a friend.
Pool Location #58 on map Early morning stroll on the beautiful property Beach view HUGE Resort... LUV IT! View from room! Won my first night$$$$ Wild!
All Customer Reviews
1-4 of 131 reviews. Sort by
July 4, 2018
Lots to do if you like a big resort

My wife and I tend to gravitate towards adults only all inclusive resorts. But, we were traveling with other couples and we were actually quite satisfied with The resort. The adult pools allow you to get away from kids being kids and have a good time. The staff was all very helpful and everyone was quick with a smile. Food was ample and a lot of variety. But, after five days everyone in our party got extreme Gastro Intestinal distress. I required hospitalization from how severely it hit me. Luckily my wife and traveling companions cleared up on their own. There are no disclosures on the site that discuss the water quality but I noticed all water served in the restaurants was bottled. My guess is that it was either the ice in my cocktails or the produce that got me but we ALL got sick. Beware of the water and bring a lot of bug spray. I came back riddled with bug bites and spent very little time at the beach. Mostly around the pool was where we hung out.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Boston, MA
Age: 45-54
Travel: 1-2 trips/year

June 23, 2018
Can't wait to go back!

First off, this trip started off terrible! And we had not even left yet! I received a call from American Airlines at 10:30 PM stating that my flight was cancelled for the following day and was being rescheduled for the day after that. Well of course I started freaking out as we were going to lose out on a day of vacation. I contacted Cheap Caribbean and American Airlines to fix this, and long story short, we left the following day that we had intended to leave and were able to stay an extra day. Thank you Cheap Caribbean and Hard Rock. Now onto the resort. It was amazing! So many pools, some for the kiddos, young party people, calm pools (where we stayed), and even a topless pool for adults. Our room was located next to one of the main party pools, and during the day we could barely hear it. The food was great and I miss it already. I highly suggest the Mexican restaurant, along with the Hibachi grill. In fact, the Hibachi grill was the best that I have ever eaten at. Room service is included with your stay, so for those late night munchies they have all the bar staples. I recommend the Legendary burger, along with the steak quesadilla. The drinks were always flowing and around every corner. I wish they had better whiskey, but it was not a big deal. There is also a mini bar in your room which is nice. The beach was beautiful and the water was see through. I went in to my neck and could see my feet at the bottom clear as day. Very very impressed. There were a little waves, but nothing bad. Oh, and the spa was great as well. Excellent massage and service. With this being a Spanish speaking country, it was no shock that many of the workers only spoke Spanish. This was not as big of a deal as it sounds, since there was always a staff member who spoke English not very far. Also, they were extremely patient with me after I asked for the third time for them to repeat myself. I would not have had a smile on my face after the second time. The casino was fun, but I like to play small time roulette. If you want to play just black and red, it will cost you 10 bucks a pop. We ended up just playing slots which was fun too. I would hope next time I go that one of the roulette games is small stakes. The one negative thing that I have to say about this resort is the mosquitoes. My wife came away with over 25 bites, that were huge! We sprayed and sprayed, but it did not seem to matter. I was with her the whole time and did not get any, so they just must really like her. I saw them spraying one day, so I don't think its due to a lack of trying on their part. The resort if big, but not that big. We were by the beach and to get to the main lobby it took us 5 minutes to walk. It is a pretty walk, so I did not mind. There are golf carts that you can rent, but at 90 bucks a pop we passed. For excursions we did the Aquamarine park and the Slingshots. The aquamarine park was really cool, and the sharks you swim with are huge!!! I thought they were going to be a few feet, but these monsters where 6 to 7 feet! They are Nurse Sharks so they won't harm you, but it was still a rush. The Slingshots were really fun to drive, but our tour only lasted about 2 and a half hours, with only about 45 minutes of driving. The first stop is to a beautiful beach, very worth it. The second is to some small shopping plaza where you are asked to go to three shops so they can sell you stuff. One stop is the cigar shop, the other is rum, and they other is some tiny souvenir shop. Our entire group could have done without that. All in all it was a great time and I am so glad we chose the Hard Rock.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Arkansas
Age: 35-44
Travel: 1-2 trips/year

May 30, 2018
Great Resort

Cheap Caribbean made this trip a breeze. The hotel was huge and everything was very clean. The beach was great and the service was fabulous. The drinks and food were 5 stars. We could not have picked a better location for our honeymoon. If you ever go hungry at this resort, it’s your own fault. We never waited longer than 30 minutes for room service. Unfortunately we didn’t have a view of the ocean but we spent so much time at the beach it didn’t matter. The casino was awesome and had a good variety, plus the drink girls were always around! If you don’t want to be annoyed I suggest not going to the time share presentation, even tho they said they wouldn’t bother us after we left the office we did indeed get a call to our room from them. We did get a free excursion out of it tho, so it all depends on what you are looking for out of it. All in all this was a great resort and a great vacation, I highly recommend!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Reading, PA
Age: 25-34
Travel: 1-2 trips/year

May 6, 2018

Outstanding grounds; food and beverages were excellent; poor transportation within the resort; staff was not extremely eager to help.


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Was this helpful? Yes No
Overall Rating: 5
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Orlando, FL
Age: 45-54
Travel: 1-2 trips/year

Room Information

Hard Rock Hotel & Casino Punta Cana features 1,790 rooms equipped with air conditioning, LCD TV w/satellite, stocked in-room liquor dispenser, mini bar, purified water, coffee maker, direct dial telephone, hair dryer, iron/ironing board, digital safe, double Jacuzzi, luxury bath amenities, bathrobes, slippers and turndown service. If you really want to experience the rockstar life, check out the Rock Star Suite, it's out of this world!

Room Details

Caribbean Suite - Double
Hotel/Studio Unit Details

Caribbean Suite - King
Hotel/Studio Unit Details

Islander Junior Suite - Double
Hotel/Studio Unit Details

Islander Junior Suite - King
Hotel/Studio Unit Details

Caribbean Sand Suite - King
Hotel/Studio Unit Details

Caribbean Sand Suite - Double
Hotel/Studio Unit Details

Caribbean Diamond - King
Hotel/Studio Unit Details

Caribbean Diamond - Double
Hotel/Studio Unit Details

RRL Caribbean Sand Suite - King
Hotel/Studio Unit Details

Signature Family Suite Two Bedroom
Hotel/Studio Unit Details

Signature Presidential Suite One Bedroom
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Signature Presidential Suite Two Bedroom
Hotel/Studio Unit Details

What's to Love

Fifteen pools, some with themes, means everyone gets their fun. Kids love their pool with water slides, and adults have Eden for topless sunbathing in absolute freedom.

 

What We'd Change

With this many pools and restaurants, it's no wonder that walking from place to place can be time-consuming. Luckily, there's a shuttle that takes guests around the resort.

 

Why You Should Go

The Hard Rock Hotel and Casino in Punta Cana lets guests live like a rock star: flashy options abound, from pools to restaurants to ultra-luxurious suites.

Available Amenities

  • Tour Assistance
  • Business Center ($)
  • Casino ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Tennis Court(s)
  • Shuttle Service
  • Aerobics
  • 24 Hour Front Desk
  • Parking
  • Medical Services ($)
  • Ping Pong
  • Arcade
  • 7 Bars/Lounges
  • Shopping
  • Theater
  • Elevators
  • Climbing Wall
  • Audio-Visual Equipment ($)
  • Conference Facilities ($)
  • Spa Services ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service ($)
  • Golf Packages Available ($)
  • 13 Restaurants
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Pool Towels (complimentary)
  • Free Parking
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Car Rental Available ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Mini Golf Course


Nearby Excursions & Attractions

  • Beach
  • Casino(s)
  • Climbing Facilities
  • Dive Shop(s)
  • Fitness Center
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Motor Boat Rentals
  • Parasailing
  • Scooter/Moped Rental
  • Snorkeling

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Hard Rock Hotel & Casino Punta Cana

Blvd Turistico del Este, Km 28 #74

+809 731 0000

Hotel Description

Hard Rock Hotel & Casino Punta Cana: Noble Beach Prize Winner - The Best Night Vibe

Tired of the small time? Head to the new Hard Rock Hotel in Punta Cana, recently named a 2013 AAA Four Diamond hotel. As the first all inclusive Hard Rock Hotel in the world, this resort does everything big, offering 13 restaurants and snack bars, seven bars and 15 pools! From the kids' water slides to the Vegas-style casino, this is a monument to glitz, glamour and rock 'n' roll royalty.

Located on Macao Beach, the resort's palm tree and palapa-dotted shore sets the stage for living out your own music video. Fifteen pools are your playground: a lazy river and family pool with twisting water slides for the kids, Sax pool for quiet downtime and the adult-only Eden for topless sunning. Don't worry about getting too hungry: from filet mignon at Toro to a hibachi-style show at Zen, there's enough to try something new for every meal! After dinner, seven bars keep the afterparty going, especially at the cool nightclub, Oro.

Need to burn off calories? Grab the shades, drop the kids at the Kid's Club, and head for Body Rock, the state-of-the-art fitness center. Too earth-bound? Reach for greater heights on the climbing wall, or just skip the exercise altogether and crack open the piggy bank because the 45,000-sq-ft, Vegas-style casino offers slots and table gaming. When you've had your fun, Rock Spa gets you ready for your close-up: relax in the hydrotherapy center, work out tension with a Shiatsu massage in any of the 35 private spa suites and end with a bracing, pore-closing experience in the ice room.

After you've partied and been pampered like a rock star, the Hard Rock Hotel Punta Cana helps you sleep like one, too. Even the poshest tour bus can't compete with the stylish, spacious suites that feature a Jacuzzi for two, 24-hour room service and a flashy liquor dispenser. We recommend the Caribbean Suite with two double beds for the family, but couples or singles won't go wrong with the Hard Rock Concierge Level Suite's killer views and upgraded amenities.

This hotel is All-Inclusive.
Features include:
  • Fine dining, snacks and 24-hour room service
  • Top-shelf drinks
  • Entertainment
  • Kid's Club and daily children's activities
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Cafetto
Type: Breakfast Lounge
Hours: Open 24 hours
Description: Serving, coffee, snacks, breakfast, lunch and cocktails. Cafetto is located in the lobby.

Ciao
Type: Italian
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm
Description: Italian restaurant located in the lobby. Serving breakfast, lunch and a la carte dinner. Dinner reservations are encouraged. Walk-ins will be accomodated on a first-come, first-serve basis.
Dress code: Elegant casual

Ipanema
Type: Brazilian
Hours: Daily, 6pm-11pm
Description: Serves a vast selection of Brazilian meats and poultry a la carte.
Dress code: Elegant casual

Isla
Type: Caribbean
Hours: Breakfast - daily, 8am-11am; Lunch - daily, noon-4pm; Dinner - daily, 6pm-11pm
Description: Located in the beach area, this restaurant serves an International buffet for breakfast and lunch, and Caribbean and seafood a la carte for dinner.

Los Gallos
Type: Mexican
Hours: Daily, 6pm-11pm
Description: A la Carte restaurant located in the lobby area. Serving dinner only. Dinner reservations are encouraged. Walk-ins will be accomodated on a first-come, first-serve basis.

Pizzeto
Type: Pizza
Hours: Daily, noon-11pm
Description: A brick-oven pizza restaurant serving lunch and dinner, located in the lobby.

The Market
Type: International
Hours: Breakfast - daily, 6:30am-noon; Lunch - daily, 1pm-4pm; Dinner - daily, 6pm-11pm
Description: Buffet in the lobby area featuring theme nights and serving breakfast, lunch and dinner.

Toro
Type: Buffet
Hours: Breakfast - daily, 7am-11pm; Lunch - daily, noon-4pm; Dinner - daily, 6pm-11pm
Description: Offers a tasty buffet for breakfast and lunch. A la carte steakhouse for dinner. Dinner reservations are encouraged. Walk-ins will be accomodated on a first-come, first-serve basis.
Dress code: Elegant casual

Zen
Type: Japanese
Hours: Daily, 6pm-11pm
Description: A la carte restaurant in the lobby area featuring Teppanyaki service. Serving dinner only. Dinner reservations are encouraged. Walk-ins will be accomodated on a first-come, first-serve basis.
Dress code: Elegant casual

Simon Mansion & Supper Club
Type: American
Description: Chef Kerry Simon's modern American restaurant offers an eclectic menu with California and Caribbean flair including innovative appetizers, delectable entrees, dry-aged meats and local seafood. This restaurant is not part of the all-inclusive plan.
Dress code: Elegant casual

Lima Deli
Type: Deli
Hours: Daily 7am-11pm
Description: This establishment is perfect for those in a hurry. Enjoy a light snack, a sandwich or a selection of different breads and bagels.

Rain Deli
Type: Deli
Hours: Daily, 4pm-3am
Description: The ideal place in the casino to eat a light snack. Discover the chefs selection of sandwiches and other treats.

Sante Deli
Type:
Deli
Hours: Daily, 7am-11pm
Description: Located in the main building, this deli offers fresh coffees, teas and a variety of doughnuts and cookies.

Ice Cone
Type:
Ice Cream
Hours: Daily, 10am-11pm
Description: Ice cream parlor serving a wide variety of handmade options, both traditional and exotic.

All hours are subject to change.



BARS/NIGHTLIFE

Moon Lounge
DJs, amazing views, a large selection of top shelf liquors, and live music three times a week. Hours vary.

Sun Bar
Pool tables, a photobooth and an authentic British call box (that's a phone booth, mate) create a pub-like vibe. Hours vary.

Eclipse Terrace
Not quite Sun, not quite Moon. A great place to hang out around sunset. Hours vary.

Zen Lounge
This beautifully decorated eastern-style lounge is an ideal place to relax and enjoy a cocktail while waiting for your table at the Zen restaurant. Hours vary.

Center Bar
Casino bar with hi-tech LED lights and HD screens. Daily, 10am-3am.

Sports Book Bar
Offers wagering on all major sporting events with five betting windows and an inviting players lounge. Hours vary.

Oro Nightclub
Features contemporary design and decoration. Guests of the resort get free admission and 20% off admission on nights featuring live entertainment and special guests. Daily 11pm-3am.

Casino
The resort features a 45,000-sq-ft casino with more than 450 slot machines in all denominations, poker, blackjack, craps, roulette and baccarat. Daily, 10am-3am.



BEACH

The resort sits on Macao Beach in Punta Cana, on the eastern coast of the Dominican Republic. Lounge chairs and drink service are available.

POOLS

This resort offers 15 different outdoor pools, including eight pools facing the ocean, three overlooking the lagoon, a kids pool with three sections and a water slide, plus four swim-up bars. There is also a lazy river that runs throughout the resort.

Certain pools also have a special theme: the Family Pool features a waterslide, the Sax Pool is a quiet pool for lounging and reading and the adults-only Eden Pool allows topless sunbathing.



SPORTS/ACTIVITIES

  • Body Rock fitness center
  • Bicycling path
  • Climbing wall
  • Mini golf
  • Tennis courts

Golf
The Cana Bay Golf Club sits adjacent to the hotel and hosts 18 holes of championship golf designed by Nicklaus Golf. At 7,253 yards in length from the back tees, the par-72 course provides a stunning collection of challenging yet accommodating golf for all players, regardless of skill level or experience.
-Unlimited golf at Hard Rock Golf Club™ at Cana Bay designed by Jack Nicklaus- 20% service fee applies.



INTERNET

All guests have 30-minutes use of free Internet access in the Business Center per room, per stay.

SPA SERVICES

The Rock Spa (fees apply) is an expansive 60,000-sq-ft oasis with 35 spa suites, 11 indoor and outdoor couples spa suites and two Golden VIP suites. Services include:
  • Hydrotherapy center with lagoons
  • Whirlpools
  • Color therapy steam rooms
  • Clay steam room
  • Sauna
  • Hydroreflexology
  • Beauty Salon


WEDDING/HONEYMOON

Wedding
The hotel offers a wide range of wedding packages. The Collin Cowie Wedding Collections allow your special day to be truly unforgettable. Please contact the hotel directly for more information. All wedding packages include:

  • Wedding ceremony location
  • Justice of the peace, minister or Catholic priest
  • White avant-garde chairs
  • Bridal bouquet and boutonniere
  • Wedding cake
  • Champagne during ceremony
  • A dinner reservation for 35 guests at selected restaurants
  • Breakfast in bed the morning after the wedding
  • Personal "My Palace Weddings Website" Hard Rock Hotel and Casino
  • Wedding planner
  • Witnesses, if required
  • Honeymoon package

An additional fee applies to all civil and Catholic ceremonies.

Honeymoon Bonus
The Colin Cowie Honeymoon Packages take luxury to a new level. Guests may choose between 3 specialty honeymoon packages for the ultimate romance experience. Guests will enjoy complimentary sparkling wine, a romantic dinner for two and breakfast and bed. Please contact the resort directly for more information.

Requirement: Honeymoon couple must present proof of marriage within the past year. The reservation must indicate "honeymooners" in order to receive the amenities.



CHILD CARE

The Kid's Club entertains children aged 4-12 with daily activities and their favorite characters like Barney, Thomas the Tank Engine, Bob the Builder, Angelina Ballerina and much more. Hours of service vary for the Kids Club, but most days it runs from 10am-6pm.

ADDITIONAL INFORMATION

Location
Hard Rock Hotel & Casino Punta Cana is located 45 minutes from Punta Cana International Airport (PUJ) and is on the easternmost tip of the Dominican Republic in Punta Cana, on Macao Beach.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Spring Break Policy
The Hard Rock Hotel and Casino Punta Cana no longer accepts student groups.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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