Search
Deals
Cruises
Get Help
Call Us

Grand Palladium Punta Cana Resort & Spa

Dominican Republic - Punta Cana

Our Rating

4 Nights with Air from $739 All-Inclusive
Info Customer Reviews Questions & Answers

Once your flip flops step onto Bavaro Beach, you're going to melt with sheer beachy bliss. The palm tree lined shores ar ... More

Customer Rating 67 Reviews
Value
 
3.5
Service
 
3.2
Beaches & Pools
 
4.2
Dining Options
 
3.2
Room Comfort
 
3.6
3.4 out of 5
"Overall the resort was fabulous and we had an amazing time. We would recommend it to anyone. We stayed at the Grand Palladium Punta Cana Resort and Spa. The grounds are beautiful and the resort is very..." – BeachGoer73
44 out of 74 (59%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.5
Service
 
3.2
Beaches & Pools
 
4.2
Dining Options
 
3.2
Room Comfort
 
3.6
3.4 out of 5
"Overall the resort was fabulous and we had an amazing time. We would recommend it to anyone. We stayed at the Grand Palladium Punta Cana Resort and Spa. The grounds are beautiful and the resort is very..." – BeachGoer73
44 out of 74 (59%) customers would recommend this product to a friend.
pool bar parasailing off beach First day at the beach! Post card worthy Resort Beach View from Hotel Room
All Customer Reviews
1-4 of 67 reviews. Sort by
April 29, 2019
Grand Palladium Punta Can Resorts and Spa/ Copa

Airline: Copa customer service at JFk and Punta Cana airport was great. The airplane did not have much leg room in Economy which resulted in my knee and back hurting. I think Copa needs to have better dining options because the food was not good at all, especially for people who eat Halal Grand Palladium Punta Cana Resort and Spa: For the amount of money I paid, I think my overall stay should have been MUCH better - Customer service is wonderful all over the resort with everyone trying to please their customers - Room felt humid at all times even with fan and Ac on. Bed felt wet everytime we would lay down. There were roaches and big ants in the room and bathroom, which was terrifying. I wasn't able to sleep till very late due to this -Dining was pretty poor because the buffet was the same thing and not fresh at all times. My friend got food poisoning and is still sick. I only enjoyed the live show food. The virgin drinks were EXCELLENT. The restaurant food could have been better as well. The dessert could have had more varieties -Pool and beach were great, have no complains there I enjoyed my excursions more than my resort. I could have paid way less money for my stay and flight, but this has been a learning experience for future travels. Thanks!


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
2.0
User Image

From: NY
Age: 25-34
Travel: 1-2 trips/year

April 29, 2019
Don't waste your time or money here!

Just returned from a 5 day girls getaway. This was my 3rd visit to Punta Cana and chose to come back based on my previous experiences. I booked this resort because of the location, size of resort and amenities. I will begin by saying that I rarely ever complain (especially in writing and I tend to give the benefit of the doubt always however this resort was absolutely terrible. I will never return to another Palladium property anywhere. I've been to many all inclusive resorts and have never experienced the issues I had during this vacation. Since this was a girls trip we requested double beds. Upon check in we were given king size beds. We were told that all of the rooms had king beds and that there were no rooms with double beds. Which of course is not correct. Rather then argue we just took the King beds because it wasn't worth the aggravation. The air conditioner in the room was not working. We called maintenance and were told someone would come out. No one ever showed. We then found out that we had no hot water nor would the water drain afterwards. So on our first night we couldn't get showers and had a tub full of water that wouldn't drain. Again called maintenance. The drain issue was corrected. The air conditioner was repaired the 2nd day. The hot waster issue was never corrected or addressed despite our numerous requests. The food was absolutely horrible. The service was even more horrible. I did not think the food would be the same as 'home' but some of the food was inedible. For example at breakfast, scrambled eggs weren't fully cooked. Stale bread for toast. Attempted to eat a burger from the grill at lunch but it most definitely was not a burger, same as with the chicken. Had to ask 3-4t times for a glass of water at almost every single meal. I would have gotten it myself if i was 'allowed' but I wasn't and was told that someone would bring it over but again and again that did not happen. The wait for the steak house was over a 2 hour wait to eat at 6pm. If you want to go to the steak restaurant you have to get there at 5:30 when the doors open. Staff - I understand that there is a language barrier and take that into account however to say that the staff was rude is an understatement. Even as I write this I cannot believe how rude the staff at this resort was. And it wasn't just one area or department. There were a handful of people that were nice and helpful but 90% of the staff at this resort were awful. They would roll their eyes at you when you ask for something (yes, I'm serious) They would just walk away or ignore you. Or most common, they would act like you were bothering them or in their way. I could give probably 100 examples of the rudeness of the staff but it infuriated me that as a guest in a resort, I (We) were treated like that. And let me clarify that it was only in the resort that the staff was rude. The locals at the airport and shops outside of the resort were very helpful and happy to have us there. Next, our room was not cleaned for 3 days. Despite our requests and inquiries. The 2nd day we called housekeeping and were told someone would come. They came and gave us towels and restocked the fridge. The 3rd day we went to the guest services at 8am and told them our room hadn't been cleaned. We were told that there is a switch on the door that you have to move to green to have your room cleaned otherwise the room isn't cleaned. We told them that we had no such switch but we wanted the room cleaned. AT 5pm the room still wasn't cleaned. We requested a manager (which wasn't available) and spoke to someone else who told us the same thing about the switch. We again told them there was no switch and asked her to come with us to show us the switch. So she unhappily came to the room with us. During our walk there i asked 3 times (pointing to other doors) asking where the switch was and was ignored. There was NO SUCH SWITCH. We were told our room would be cleaned if we left and they would 'investigate' our issue. Our room was cleaned but it was done in such fury that we were given no towels and things were broken. Another issue is the Hibachi restaurant. We were told upon check in that only that one restaurant required reservations but they had to made the day of beginning at 7am. The first morning we went to guest services to make the reservation and were told they were completely booked and to come back tomorrow. Went back the following morning at 7:15, waited in line and then was told the only reservation left was for 10PM the last night we were there. (which was 2 days after that). The beach - Horrible. There are only a handful of chairs on the check and the quality of the beach was terrible. 80% of the beach is covered in sea weed. You can't walk down to the water without walking through ankle high dry seaweed. There are vendors on the beach and/or walking on the beach trying to sell you stuff the entire time which is extremely annoying when you are trying to relax and enjoy a book. It was very disappointing because the resort is really beautiful and is well tended to. The access to the other resorts via the tramcar was an added plus. I understand that not everything can be perfect and that problems arise and things break however, the way this resort handled the issues and the overall rudeness from most of the staff is unacceptable. Do yourself a favor and don't waste your money and vacation time on this place.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 2
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
1.0
User Image

From: Flemington, NJ
Age: 35-44
Travel: 1-2 trips/year

March 28, 2019
Won't be back

The dining options were very disappointing. The breakfast buffet was the only food available until 11am, and the food at the buffet wasn't very appetizing at all. Room service is only 11am-11pm, and the food was yet again very disappointing, leaving us starving all day until dinner. There's a grill at the beach during the day with delicious fried chicken. My husband and I very health conscious, so eating fried chicken everyday isn't ideal. The sports bar food was awful, and we got eaten alive from sand fleas sitting outside. To get a dinner reservation at their most popular restaurant you had to be at the hotel lobby by 7am the day prior, and couldn't do it over the phone. It's vacation, so we never did get up in time to make a reservation. We've stayed at other Punta Cana resorts, and didn't encounter these issues at all. We weren't there for any timeshare presentation, but throughout the stay they continued to pressure us to go to the presentation breakfast. On a positive note the fitness center was large with a vast selection of equipment. The dinner restaurants had decent food. The service was great, but we also tipped them a LOT. Room was very clean. The pools and beach were fabulous, and it was easy to find lounge chairs at both.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
4.0
User Image

From: Las Vegas
Age: 35-44
Travel: 1-2 trips/year

February 5, 2019
Beautiful resort, service and food—meh

The resort itself was beautiful and you can access and enjoy the sister resorts on either side, which was nice. The rooms were spacious and quiet and comfortable.the food was mediocre at best. There were lots of restaurants from which to choose, but the food just wasn’t that great. I would have liked to enjoyed some authentic DR food restaurant option on the resort. The service was spotty. It was a feat to get coffee served in the morning buffet. The beach and pools were stunning and clean. I wish there would have been a consistent presence of pool servers. Sometimes there were a lot, sometimes there were absolutely none. One last thing—be prepared to be hounded and hawked by vendors on the resort and on the beach. We figured it out towards the end—the vendors have khaki shirts on that resemble a resort uniform, so we were more apt in the beginning to stop and look or listen—they are relentless and often times multiple pleasant no thank toys were not enough. I had a great time and enjoyed the physical space of the resort, but for the money, I would have expected better food and consistent service.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
5.0
User Image

From: CT
Age: 45-54
Travel: 1-2 trips/year

Room Information

Grand Palladium Punta Cana Resort & Spa features 535 well-appointed rooms and suites with furnished balconies/terraces. All rooms and suites include air conditioning, daily stocked mini bar, satellite TV, telephone, iron, safe deposit box, iPod docking stations, cable TV, Wi-Fi and coffee maker.

Room Details

Double Deluxe
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Loft Suite
Hotel/Studio Unit Details

What's to Love

All-inclusive paradise that sits on one of Punta Cana's claim to fame, Bavaro Beach.

Take a dip into all five pools throughout your stay. One is only for sun-loving adults.

Relaxing by the beach where fruity cocktails are delivered to you. All. Day. Long.

Indulging in all kinds of delicious, stress-melting treatments at Zentropia Spa.

A mega amount of activities for everyone, including a Kid's Club and a club for the teens.

 

What We'd Change

It takes a while to get around the resort due to its size, but who could shy away from all these incredible amenities?
 

Why You Should Go

You'll be sitting under a swaying palm in no time - the resort is about 30 minutes away.

You can snorkel in the coral reef right off the shores at the resort. Dive in.

Live music every night, plus a disco for the adults & a mini-disco for the kids. Bring your platforms.

There's a shopping arcade onsite with supermarket & souvenir shop. Load up for the buds.

You've got privileges at the two other resorts in the Palladium Punta Cana complex. Three resorts for one.

Buy your tourist card before you leave - saves a step at the airport so you can get beachy faster.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Swim-Up Bar(s)
  • Pool Bar
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Spa ($)
  • Aerobics
  • 24 Hour Front Desk
  • Sauna
  • Archery
  • Badminton
  • Basketball
  • Soccer
  • Medical Services ($)
  • Ping Pong
  • Game Room
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • Massage ($)
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Laundry Facilities
  • Snorkeling ($)
  • Catamarans
  • Dry Cleaning Services ($)
  • 13 Bars/Lounges
  • 13 Restaurants
  • Business Services ($)
  • Wireless Internet Access ($)
  • Tour Desk
  • Beach Towels
  • Beauty Salon ($)
  • Swimming Pool
  • Freshwater Swimming Pool(s)
  • Wireless Internet in lobby
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Coral Reef
  • Dive Shop(s)
  • Golf Course(s)
  • Horseback Riding
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Tennis Courts
  • Windsurfing

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Grand Palladium Punta Cana Resort & Spa

Playas de Bavaro, El Cortesito, Dominican Republic

809-221-0719

Hotel Description

Grand Palladium Punta Cana Resort & Spa: All-inclusive Mega Fun

Once your flip flops step onto Bavaro Beach, you're going to melt with sheer beachy bliss. The palm tree lined shores are insanely gorgeous. And at this mega-sized resort, you get activities that the whole fam will love, plus tons of restaurants, bars and access to two other Palladium resorts nearby. It's time to grab a lounge chair and sun in style, beach lover.



DINING

An epicurean feast of food and flavors will keep your palate satisfied for your entire vacay. You'll have a tasty mix of a la carte and buffet restaurants featuring all your favs - steaks, Italian, Asian, Mediterranean, Tex Mex, Japanese and more. Gluten-free and allergy sensitive meals can also be prepared for you. It's reservation-free, so show up on your own schedule. Time to dig in.

La Adelita Restaurant
Type: Mexican
Hours: Daily, 6pm-10pm
Description: A la carte restaurant serving authentic Mexican dishes
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

La Lola
Type: Spanish
Hours: Daily, 6pm-10pm
Description: Dinner service focusing on Spanish tapas, beers and wines
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

Bamboo
Type: Asian
Hours: Daily, 6pm-10pm
Description: Asian and Indian cuisine on tatami-type tables
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

Sumptuori Restaurant
Type: Japanese
Hours: Daily, 6pm-10pm
Description: Located in the Grand Palladium Palace lobby and offers a la carte dining with Japanese cuisine specialties.
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

Arrecife
Type: International buffet
Hours: Daily, Noon-4pm
Description: International foods include BBQ, pizza, salad, ice cream and more.
Dress code: Informal; footwear required.

Las Torres
Type: International buffet
Hours: Breakfast, 7am-10am; Lunch, 12:30pm-3pm; Dinner, 7pm-10pm
Description: Located at Grand Palladium Palace. Special show cooking, theme nights and local cuisine.
Dress code: Informal; Shirt or t-shirt with sleeves for gentlemen.

El Behique
Type: International buffet
Hours: Breakfast, 7am-10am; Lunch, 1pm-3pm; Dinner; 7pm-10pm
Description: Located at Grand Palladium Punta Cana Resort & Spa. Special show cooking and theme nights.
Dress code: Informal; Shirt or t-shirt with sleeves for gentlemen.

El Bohio
Type: International buffet
Hours: Daily, 12pm-4pm
Description: International and local foods include BBQ, pizza, pasta, salad, ice cream and more.
Dress code: Informal; footwear required.

La Catedral
Type: International buffet
Hours: Breakfast, 7am-10am; Dinner, 7pm-10pm
Description: Offering local plates, international choices, fresh fruit, juices and show cooking.
Dress code: Informal; Shirt or t-shirt with sleeves for gentlemen.

Portofino
Type: Italian
Hours: Daily, 6pm-10pm
Description: Non-smoking and located on the beach at the Grand Palladium Punta Cana Resort & Spa. Offers a la carte dining with specialties of traditional Italian cuisine. Air conditioning and outside terrace.
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

El Dorado
Type: Steakhouse
Hours: Daily, 6pm-10pm
Description: Non smoking and located on the beach at the Grand Palladium Punta Cana Resort & Spa. Offers a la carte dining with steak and meat specialties. Air conditioning and outside terrace.
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

Bhogali
Type: Hindu
Hours: 6pm-10pm
Description: A la carte restaurant serving traditional Indian recipes.
Dress Code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen.

La Paisana
Type: Argentine
Hours: 6pm-10pm
Description: Premium cuts for all tastes.

All hours are subject to change.



BARS/NIGHTLIFE

Twirl your swizzle stick at all 13 bars on site. Fruity drinks to beer to custom-made cocktails, you won't go thirsty. Cheers.

Caoba Lobby Bar
Lobby bar. Daily, 9am-1am

Guayacan Lobby Bar
Lobby bar. Daily, 9am-1am

Macao Lobby Bar
Lobby Bar. Daily, 9am-1am

Boca Chica Pool Bar
Swim-up bar. Daily, 10am-6pm

Saona Pool Bar
Swim-up bar. Daily, 10am-11pm

Samana Pool Bar
Swim-up bar. Daily, 10am-6pm

Barahona Pool Bar
Swim-up bar. Daily, 10am-6pm

Bavaro Amphitheatre
Theatre bar. Daily, 9pm-11pm

Punta Cana Amphitheatre
Theatre bar. Daily, 9pm-11pm

Hemingway Cocktail Bar
Cocktail bar. Daily, 5pm-midnight

Sunset Boulevard Disco
Night club. Daily, 11:15pm-2am

Sports Bar
Open 24 hours



BEACHES AND POOLS

We're not sure if you're going to love the pool life or the beach life better because both are pretty happening. With five pools (one only for adults) and white sandy shores and jaw-dropping blue waters that are beyond dreamy, your sunshine life will glow. Best part - loungers, towels and cocktail service. It's sandsational.



SPORTS/ACTIVITIES

Water

  • Sailing
  • Water gym
  • Water polo
  • Windsurfing
  • Hobby-catamaran
  • Kayaking

Land

  • Fitness center
  • Tennis
  • Mini golf
  • Archery
  • Darts
  • Billiards
  • Basketball
  • Soccer
  • Volleyball
  • Badminton
  • Paddle courts
  • Pentanque courts

Golf
There is an 18-hole golf course at the nearby Barcelo Bavaro Beach Resort that is just a quick car ride from Grand Palladium Punta Cana.



INTERNET


Complimentary Wi-Fi is available.

SPA SERVICES

The Zentropia Palladium Spa & Wellness spa is located at the Grand Palladium Palace. Guests may use the wet areas of the spa for a fee. Beauty treatments and massage are available for an extra charge. Spa services are available to guests 18 years old or older. Open daily - 9am-8pm.

Features include:
  • Gym
  • Access to hydrotherapy circuits
  • Sauna
  • Jacuzzi
  • Vapor baths
  • Healthy bar: 4 different snacks, almonds and fruits; juice therapy (10 different, 100% natural juices), teas and Nespresso coffee machine

*Please note: A charge of $50 usd per person/per day is required for wet areas in the SPA at Grand Palladium.



WEDDING/HONEYMOON

Honeymoon packages are available, and they include complimentary gifts and a voucher for a romantic a la carte dinner. Please contact the resort directly for more information.

CHILD CARE

The kids' club offers entertainment and activities for younger guests. The Mini Club, for children from 4 to 12 years, is open from 9am-11pm. The Black & White Junior's Club, for young people between 13 and 21 years, is open from 10am-11pm.

ADDITIONAL INFORMATION

Location
Grand Palladium Punta Cana Resort & Spa is located 12.5 miles from the Punta Cana International Airport (PUJ).

Check In/Check Out
Check-in: 3:00 pm. Check-out: 12:00 pm.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Spring Break/Youth Policy
Policy for Spring Breakers or Student Groups: Palladium Hotel Group does not accept these type of groups at any time of the year, regardless of their age and whether or not they are escorted. At Palladium Hotel Group we reserve the right to withhold admission should any of these groups make a reservation and come to stay at one of the resorts. Official photo ID and full stay deposit will be required at check-in if it is obvious that the group is made up of students traveling together. Guests will be removed from property in the case of any disturbance or complaint from other guests or hotel staff.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.


All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
- or -
Choose a Vacation Package
and Save More!
$1500 Resort Credit More
5 days, 4 nights
Travel Dates 7/7 - 12/23
Starting at $739 was $1209
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST

All Dominican Republic - Punta Cana Resorts