VH Gran Ventana Beach Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

8252 reviews

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  Perfect vaccation

  I did stays with this resort . Food was very tasty. Entertainment activity was very good . We liked mostly Droopy animation . Good dancing activity . Was everything perfect

  Nov 10, 2025
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  Overcrowded, lack of amenities, not enough staff to deliver what they are supposed to offer.

  The property itself is lovely, but it’s definitely outdated and could use some serious upgrades, especially in the rooms. The bathtub didn’t drain properly, and you can see wear and tear everywhere. Although the rooms are clean, the ones on the first floor (where my group stayed) were pretty disappointing. For the price we paid, we expected better quality. There are no coffee pots in the superior rooms, and when we asked about it, the front desk staff were extremely rude. The pools were really nice and the bar staff were wonderful. Tip them well. The place was absolutely packed, and there weren’t enough dishes or staff to handle the crowds. This resulted in extremely poor service overall, especially during meal times. On the second night, I had to be switched rooms after a bloody cat fight broke out on my balcony. The new room had a great view, which made up for it somewhat, but the balcony door didn’t lock. I reported it, but nothing was done, which made me feel unsafe as a single female traveler. The mini bar also wasn’t filled for three days. I eventually had to go down to reception because I was completely out of drinking water. For an all-inclusive resort, that’s just unacceptable. On the positive side, the cleaning staff, bartenders, and restaurant staff were all incredibly kind and helpful they truly make the place run and deserve to be tipped well. If you’re Canadian, be prepared the resort is packed with French-speaking guests from Quebec. Many were loud, rude, and dismissive toward others, which made it hard to relax. Out of everyone there, only a handful of guests spoke English or Spanish. So be prepared. The beach, however, is absolutely beautiful calm waters, soft sand, and sunshine every day, exactly what I wanted. Unfortunately, I wouldn’t return here due to the overall atmosphere, the overcrowding, and the outdated rooms. But if that doesn’t bother you, and you just want the beach and sun, you might still enjoy it. ⭐ Overall Rating: 2 out of 5 stars.

  Nov 09, 2025
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  Beautiful Dominican Family

  We have been travelling to the V.H Gran Ventana in November and again in April for many years. Solange is in charge of guest services and always eager to assist with special requests and accommodating special celebrations while you're on vacation. Her desk is in the front lobby and she is always ready to assist with all matters in regards to making your stay comfortable and enjoyable. Oscar is the manager of the hotel and is accessible for conversations, concerns, complaints etc. It is nice to see a manager that is hands on and visible, respected by the employees and guests alike. Last year he asked how many times we have been to the resort? Surprisingly I could not give an exact number but know that it is twenty plus times. We are returning again on November 14th for ten days. I guess it truly is like visiting family as you don't keep track and are always welcomed regardless. The resort is well laid out and accessible for all age groups. The rooms are very clean and house keeping staff are extremely proud of the work they do. The a la carts are well managed/staffed with a variety of healthy food choices that are very palatable and presented well. The bars are well stocked with a good variety of choices. They can also accommodate people with restrictions, allergies and preferences quite well. The beach is very nice for walking and kept clean. The vendors are lovely people and just trying to make a living. Be kind! They often pass with a tractor and rake the sand of seaweed and all things washed up on shore. I would have to say the biggest draw to this resort is the amazing, hardworking and friendly staff. They ensure that you are having an enjoyable stay and seem happy regardless of the heat, rain or how busy the resort might be. In Canada we leave a tip of obligation and it is often added to your bill and expected. At this resort they are happy regardless but if you can please show your appreciation and give what you can as it shows respect for all they do! The service is without doubt impeccable. A big shout out to Jesus,Maria, Santos, Diony, Fracico, Yulisa, Eno, Luis, Odaly, Antonio, Andreas, Felix and the lovely smiley lady at the buffet that greets you with an energetic continues wave. Love my Dominican family

  Nov 05, 2025
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  A week of sun and fun!

  Just spent a week at Gran Ventana and had a lovely time!! The beach was incredible. Crystal clear water, barely any seaweed and spots to snorkel and see fishes. The staff was awesome, everyone was SO nice. Droopy, Adeli and Daniella were the entertainment crew and beyond the games and dancing they put on, we had some lovely chats just as people getting to know each other which really made this trip a little extra special. I will miss you guys!!!! Pay them a million dollars, they deserve it 🥳 lol There was not a huge food selection but everything was delicious and cooked well! Also the music at the pool was so-so, they may have been catering to an older crowd. I just wish it was more consistent because it seemed to just randomly stop playing at times.

  Nov 04, 2025
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  Gran Ventena DROOPY #1

  My family vacation in Gran Ventana was amazing. The food is very good. The drink is excellent. The beach The pool The grounds werrle beautiful. The room service was excellent. BUT THE MOST IMPORTANT was entertainment Droopy in animation WAS THE BEST #1, made the vacation the best ever!!+ DROOPY DROOPY DROOPY #1 #1 #1 #1

  Nov 04, 2025