What We Love
- Feel free to indulge in delicious meals and snacks with 24-hour room service.
- The onsite Kid's Club is the perfect place for your children to socialize and enjoy great activities and games.
- Keep your fitness schedule on track with a variety of water sports and aerobics classes.
Things to Know
- The resort is only 6 miles from Puerto Plata International Airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- Adult and kid-friendly activities are available throughout the resort.
Resort Details
- Las Almejas CafeteriaServes daily buffets for breakfast, lunch and dinner.
- Ocean GrillFeatures a variety of fresh meats, fish and seafood on the grill.
- Octopus Gourmet RestaurantServes flavorful Caribbean cuisine.
- Sapore di MareOffers delectable Italian cuisine. Guests should make reservations with guest services for the A la carte restaurants.
- Various Lounges/Bars- Cafe Canela, lobby bar
- Coca Bar, beach Bar
- Cano Azul, pool bar
- Pool, terrace bar
- Beach Club Bar
- Tiki Bar
- Superior
Bedding:1 King or 2 Doubles
Occupancy limits - 3 adults, 2 children, 4 total
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2-12 are surcharged.- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Hair Dryer
- Minibar
- Refrigerator
- Safe
- Telephone
- TV
- Junior SuiteBedding: 1 king bed or 2 double beds
Occupancy limits - 3 adults, 2 children, 4 total
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2-12 are surcharged.- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Ceiling fan
- Hair Dryer
- Minibar
- Refrigerator
- Safe
- Telephone
- TV
- Premium Superior Room
Bedding- 2 double beds or 1 king size bed
Bedding requests are strongly recommended, however are not guaranteed.Occupancy limits - 3 adults, 2 children, 4 total.
Maximum of 2 children through age 1 stay free in existing beds with at least 2 adults
- Air conditioning individually controlled in room
- Balcony/Lanai/Terrace
- Cable television
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Minibar
- TV
- Voice mail
- Wake-up calls
- Royal Superior Room
Bedding- 2 double beds or 1 king size bed
Bedding requests are strongly recommended, however are not guaranteed.Occupancy- 3 adults, 2 children, 4 total.
Maximum of 2 children through age 1 stay free in existing beds with at least 2 adults
- Air conditioning individually controlled in room
- Alarm clock
- Cable television
- Ceiling fan
- Hair Dryer
- Safe*
- Telephone
- TV
- Wake-up calls
- Superior with Premium Package
Bedding- 2 double beds or 1 king size bed
Bedding requests are strongly recommended, however are not guaranteed.Occupancy limits - 3 adults, 2 children, 4 total.
Maximum of 2 children through age 1 stay free in existing beds with at least 2 adults
- Air conditioning individually controlled in room
- Alarm clock
- Cable television
- Ceiling fan
- Hair Dryer
- Telephone
- TV
- Wake-up calls
- Superior with Royal Package
Bedding- 2 double beds or 1 king size bed
Bedding requests are strongly recommended, however are not guaranteed.Occupancy- 3 adults, 2 children, 4 total.
Maximum of 2 children through age 1 stay free in existing beds with at least 2 adults
- Air conditioning individually controlled in room
- Alarm clock
- Cable television
- Ceiling fan
- Hair Dryer
- Telephone
- TV
- Wake-up calls
- Superior Room VH Premier PackageBedding- 2 double beds or 1 king size bed
Bedding requests are strongly recommended, however are not guaranteed.
Occupancy- 3 adults, 2 children, 4 total.- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine*
- Babysitting*
- Baggage hold*
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine*
- Babysitting*
- Baggage hold*
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Game room
- Gift/News stand*
- Golf, Offsite*
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box*
- Sauna
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Internet Access*
- Wedding package available.
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports *
- Non-Motorized Water Sports *
- PoolThere are 2 pools on-site. This property has swim-up bars.
- Sauna
- Tennis courtThere is a tennis court with lights on-site.
- Golf *Golf course located within 5 miles of the property.
* Fees may apply
When the sun is calling your name, lovely Playa Dorada Beach is waiting. Thanks to complimentary chaise lounges and towel service, all you need to pack are cool shades, a magazine and island daydreams.
If pools are more your style, the large pool area has something for everyone. There's a swim-up bar for the adults and a separate pool for kids. If you've got energy to burn, join a game of water polo or a water aerobics class. For those looking for peaceful contemplation, the pool in the quiet wing is a personal corner of paradise.
The Kids Club offers independence and fun if you need some time on your own, but if family time is what the doctor ordered, grab the free bikes and pedal your way to family bonding. There's also a gym with a sauna, beach volleyball, snorkeling, windsurfing and kayaking.
Love good food and killer cocktails? Three A la carte restaurants and a buffet satisfy every craving. From grilled seafood to savory Italian, each night is an adventure in creative cuisine.
Once the sun sets, the action heats up with nightly entertainment for the family at the open-air theater. Put your daytime merengue lessons to use and strut your stuff on the dance floor. For night owls, the tourist complex has plenty of clubs within easy walking distance.
This hotel is All-Inclusive. Features include:
- Accommodations as selected
- All meals, snacks, and domestic beverages (guest room minibar restocked daily)
- Daytime activities and evening entertainment
- Kids Club
- Towel and pool chairs service
- Taxes and gratuities
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8415 reviews
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Nov 07, 2026GIVE ME TIPS !
It is all about tips here. The servers and cleaning staff are all your besties when you get here. And if you make the mistake of giving someone a tip, well you have just fed the beast. What do I mean by that ? Simple. I gave our coffee guy in the morning $1 USD to say thank you. The next morning I forgot to bring tip money, oh well, there will be another day go by. We are here 2 weeks. He came and gave us coffee, but had a bit of a frown on his face because he didn’t see the money. Next morning I decided to see if the money angle was the problem. Took $1 down with me and showed him. Coffee was instantaneous, re-fills offered and a greeting of “ Enjoy ! “. Hmm 🤔 Next two days I intentionally skipped the tipping. He never came back, would always find an excuse to ignore us. Same with our cleaning lady. They just make it look so obvious. And it isn’t just the cleaning and serving staff either acting this way. Some members of the entertainment team and other general staff are also looking to cash in. Because of this, we get our own coffee in the morning outside and bring it in. There are more ways to skin a cat than meets the eye.
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Oct 28, 2026Conforter was very dirty
The food and service were great but the comforter in my bed was very unsanitary not sure if it was because they don’t wash them but I was very disappointed in the cleanliness
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Oct 23, 2026Amazing vacation
Both my husband and I are extremely happy with our vacation at Gran Ventana Puerto Plata. The hotel is very clean, and we are impressed with the level of kindness the staff shares with the guests. The resort is not far from the airport, about 20 min to half hour drive. We decided to come to Gran Ventana because our son vacationed there in March for 1 week, and he recommended us to book for our 30th wedding anniversary. We arrived October 14th and stayed 1 week, we should have booked 10 days! Our friends booked the same week with us and all week we had all great things to say about the resort, everything from the food, the staff, the cleanliness and check in was AMAZING! This was our second vacation at the Gran Ventana and will not be our last! We will be returning next year with more friends and will stay 10 days! All in all we highly recommend this resort.
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Oct 16, 2026October 2026 - would give it a 4 🌟
An Honest Review from Someone Who Can’t Afford to Travel Often I really loved this hotel! The resort isn’t too big, which makes it really nice and convenient to walk between the buffet, the beach, your room, and the pool without having to go too far. The staff was a mix of friendly and laid-back, but honestly, it didn’t bother me personally. The beach was super clean, with plenty of lounge chairs and a few umbrellas. The pool was great too, with LOTS of lounge chairs and umbrellas. The room was perfectly fine! I had seen reviews from people saying it looked “old,” but honestly, I don’t really care about that. It was clean and comfortable, and that’s what matters to me. The buffet has a decent variety of food. It’s not endless, and the options can get a little repetitive from one night to the next, but the food was really good, and everything was always well stocked. The Italian à la carte restaurant was really good and cute, and Octopus was delicious too! I didn’t get a chance to try Ocean Grill, but from what I heard, it was really good as well. This is NOT a party resort. There are a few shows, but nothing too crazy. So, if you’re looking to party, I don’t think this is the place for you. The pool area is pretty quiet, with some music and entertainment, but there are also ping-pong, pool, and foosball tables, which are fun when you’re bored. My favorite bar was definitely the lobby bar! Honestly, I would recommend this resort if: * You’re not there to party. * You don’t mind not having themed buffet nights. * You’re just looking to relax and enjoy the sunshine. * You don’t care too much about how fancy or modern your room looks, as long as it’s clean and comfortable. Overall, I really enjoyed my stay! It’s a great option if you want a relaxing vacation without needing a huge, fancy resort with tons of activities. Sometimes, you just want to enjoy the beach, eat good food, relax by the pool, and get your money’s worth!
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Oct 09, 2026Possibly polluted waters of the beach, closer investigation should take place.
Contaminated beach possibly from city sewage. I don’t see these type of green algae normally, only in water waste polluted waters. More investigation needs to take place before making conclusion and steps of mitigation of waste water entering vicinity of the beach or beach itself. 5 years ago I did not see this and water was crystal clear with no green algae growth.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed