Sunscape Curacao Resort Spa & Casino

First time using Cheap Caribbean. Everything went well from the transfers to and from the airport, to our room request. Sunscape is not a 5 star resort, but it does a have 5 star beach. Plenty of seating on the beach. A little rocky getting in and out (water shoes). No need to go anywhere else if you love to snorkel. Lots of colorful fish along the rocks. Pool: We never used it but it looked ok except for the day it was closed due to algae. Not a lot of sitting around the pool Food: Buffet is your typical All Inclusive food. Not a lot of options and no theme nights like most resorts, Food is average Specialty Restaurants make up for buffet. Japanese restaurant is the only one that needs a reservation. Elle was great! Food was perfect. The others were all good. Just remember your on island time. Service is slow! order two drinks at a time! LOL Talking about drinks. Small glasses, so you might want to bring your own bigger one. Bartenders are very friendly but drinks arent that strong. Rooms: clean and no issues with hot water. Air condition was only issue with room. Set room at 60 degrees and it never got below 70. Didn't spend alot of time in room so it wasnt an issue. Casino: was ok. Couple card tables and roulette wheels. Lots of slots and a Sports book. Our sunscape vacation overall was a great time. would recommend this resort.

We had to wait 4 hours to get into our room because the room was not "ready". We had to contact the company who sold our tickets for assistance and they had problems even getting in contact with them. After they realized they gave our room to someone else, we got a different room. We know this because our resort confirmation number matched another party that got in before us. The beach was amazing. The staff was very unbearable. We had to ask and beg for shampoo every night because they did not do their part when visiting our room. When I asked for a straw for my drink, they were asking me to pay first (even though it is all inclusive). Every day felt as though I was impatiently waiting to get home as soon as possible. When it was time to return home, we asked to file a formal complaint. The resort was refusing our formal complaint and was constantly trying to bribe us not to file by giving us messages and other nonsense. Overall, my vacation was a disaster, having to argue with the staff on a daily basis was more exhausting than relaxing.

My girlfriend and I enjoyed the resort overall. Our room was advertised as "Deluxe Ocean View", but the view of the ocean was obstructed by one of the restaurants situated on the beach. The staff was polite, responsive, and very accomodating. The activities staff was especially fun, full of energy, and easy to be around. The nighttime entertainment was enjoyable. The food was average, but the variety was a plus. My favorite was the Italian Restaurant. I used the fitness center, which had sufficient equipment. Our room initially was without a remote for the TV, but this was easily taken care of. We like to drink, so the fact that alcoholic drinks were part of the package, makes this resort especially attractive to drinkers. Two negatives: 1. The resort needs to have more than two runs per day into town. Four would be more conducive. 2. The resort only has one bar, The Rendezvous, in which the patrons can actually sit down, and mingle with other bar patrons. I understand the resort doesn't want to encourage people sitting and drinking all day (what would that do to the package!), but one "sit down bar" is simply insufficient.

Been to many resorts, here’s how this one stacks up... First, the bad that can be fixed: - More open desks for check-in. - More bars open around the clock (only one was). - More bartenders; waits can be 5 minutes. - Minor repairs; some walls had cracks. - Better night entertainment; long way to go on this front. - Fire head chef at “Italian” restaurant. Worst we’ve ever had. Most food out of a jar. - Longer hours for rental shack. - Don’t bother buying VIP package, both worth the “extras” - Ensure every dining table has all cutlery, glasses of water, salt and pepper at all times. - Many meals were bland, need more flavor. - Restock room refrigerator daily without being asked to. - Offer hair conditioner in bathroom. - Restock toiletries daily without needing to call for more. - Empty out “pee” bar water nightly; the water was green! Things that can’t be easily fixed (but need to be): - outdated building exteriors. On the plus side: - Most staff are friendly and attentive - special props to Norma who worked at the pool bar. - Fantastic snorkeling by the artificial reef. - Great views. - Some great tours available reasonably priced. - Good daytime activities. - Towel availability was good. - Good quantity of gym equipment. - All staff are multi-lingual. - Good quantity of pools. - Comfortable rooms. - Good water pressure. - Fantastic weather year round. - Easy and cheap to get into town. Overall, I would recommend the Sunscape; it has its flaws but the place grows on you and gets better the longer you stay there.