What We Love

  • Enjoy a thrilling kick-off to your vacation with red carpet check-in at the resort and a variety of delicious welcome treats, including chocolate chip cookies or frozen pops.
  • Try your lock at the casino, which features over 300 slot machines and games.
  • Stay on top of your fitness by joining one of several thrilling activities, including diving, water sports and more. 

Things to Know

  • The resort is only 10 miles away from the airport. 
  • Enjoy the best the resort has to offer when you upgrade to The Sun Club.
  • The resort is only two miles away from Willemstad, where you can enjoy world-class shopping along with historic sightseein.

Resort Details

Guests can enjoy delicious international cuisines at the resort's various restaurants.
OnSite Dining
  • Bluewater Grill

    Casual lunch and dining under the stars with a spectacular view of the Caribbean Sea, serving a full array of regional and international cuisine a la carte. Serving lunch and dinner.

  • Coco Cafe
    Enjoy various coffees, teas, pastries and deli snacks throughout the day.  Late night bites include salad, sandwiches, pizza, pretzels, paninis, chips, hot dogs, burgers and soup.
  • Da Mario
    Authentic Italian food served in a relaxed, friendly atmosphere with antipasto, salad bar and traditional pasta dishes.  Serving dinner. Adults only inside restaurant - children allowed on outdoor terrace.
  • Himitsu
    A fusion of Pan-Asian delicacies.  Serving dinner.
  • Oceana Restaurant & Bar
    Scrumptious seafood favorites and a touch of Curacao cuisine served a la carte in an outdoor setting. Serving dinner.
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge
  • Various Lounges/Bars
    - Manatees, main pool swim-up bar (11:00 a.m. - 6 p.m.)
    - Oceana Bar, bar at the Oceana Restaurant
    - Rendezvous, main lobby bar offering cocktails and spirits
    - Sugar Reef, main pool deck bar (10 a.m. - 12:30 a.m.)
    - Sun Club Pool Bar, located at the Sun Club pool, exclusively for Sun Club guests (10 a.m. - 6 p.m.)
  • World Cafe
    There's plenty of breeze at our open-air buffet-style restaurant featuring a variety of specialties sure to satisfy every appetite. Serving breakfast, lunch and dinner.
The resort provides Wi-Fi in public areas, car rentals, an exercise gym and more amenities.
On-Site Amenities
  • 24-hour coffee shop
  • 24-hour front desk
  • All-inclusive meal plan
  • Babysitting†
  • Bell staff/porter
  • Car rental desk†
  • Casino†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • 24-hour coffee shop
  • 24-hour front desk
  • All-inclusive meal plan
  • Babysitting†
  • Bell staff/porter
  • Car rental desk†
  • Casino†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Exercise gym
  • Gift/News stand†
  • Golf, Offsite†
  • Laundry/Valet service†
  • Pool
  • Room service†
  • Spa†
  • Tour/sightseeing desk
  • Whirlpool
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact hotel directly for pricing and available packages.

† Fees may apply

Rock climbing, children and teen programs, water sports, golf and more fun activities are available.
On-Site Recreation
  • Children's program
    Explorer's Club for Kids - fully supervised program for children ages 3-12 open daily from 8am to 9pm, designed to entertain the little ones with different programs based on science, nature and exploration. Kids will enjoy arts & crafts, a playground, movie nights, and sand castle competitions.
  • Direct access to a beach
  • Fitness center on-site
    Fully equipped fitness center featuring a full range of cardio-conditioning activity and exercise equipment
  • Gambling †
    One of the largest and most visited casinos on the island
  • Pool
    Four swimming pools include one main pool with swim up bar, a quiet pool, a children's pool and a pool exclusively for Sun Club guests
  • Rock climbing
    Rock climbing wall
  • Scuba diving †
    Dive house Ocean Encounters Curacao is a National Geographic Dive organization, offering PADI dive courses for every level.
  • Spa †
    Sunscape Spa by Pevonia (9a.m. - 5 p.m.)
  • Teen programs †
    Core Zone Teens Club - Featuring nightly entertainment, daily activities and a vast array of sports and games for teenagers aged 13-17.  Hours 9am - 11pm.
  • Whirlpool
    Adults only
Off-Site Recreation
  • Golf †
  • Snorkeling †

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 9577 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Amazing Staff!

    All the staff are very friendly. We enjoyed having dinner at the Bluewater Grill and Oceana restaurants. Food was delicious and great customer-service. The staff do an amazing job in keeping the hotel clean at all times. The beach area is the best that I've been to. It's nice and clean. The activities at the resort were fun! We enjoyed playing Bingo and having a chance to get some cool prizes at the Auction with the play money we won from Bingo. What a great way to get guests involved in the resort activities! We enjoyed catching the local bus into Willemstad for $ 2 US per person. It was so easy!

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not yet ready

    Nice location, food choices bland and not great service. Grill is the best food option. Not the usual Hyatt standard - recently bought and not yet made changes. Wait a few years before going

    Jun 29, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Sunclub Experience

    It’s a little run down, but that is not the worst part. The air didn’t work well, they refused to give us connecting rooms with my kids (claiming they were sold out), the food wasn’t great, the TV didn’t work (I requested it be fixed every day) and this was while having both of my rooms in the sunclub upgrade program which didn’t help me with my issues. Kareen at the front of the resort was one of the highlights!

    Jun 29, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Loved it!!

    Amazing history! Beautiful beaches!! Delicious food!! Great night life!! You must experience!! Definitely rent a car. The Island is safe and easy to get around on. You can do more, see more, and control your time.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Sunscape stay

    We went to this hotel as a dive group. We were put in the renovated building Royal Palm close to the dive shop...run by Ocean Encounters. Great dive shop and great people. The hotel is a run down property that could use some serious updating. I saw the reviews before I left, but some are accurate and some not so much. Rooms in our building were ok. Nothing fancy, but clean enough. The doors have a large space on the bottom, so no door sweep, which allows cock roaches and wind to enter the room. AC was ok. If door sealed would be much better. Our room 2122, not prime location, but was quiet. Oceanview in this building is facing the pool and entertainment area, so noise complaints. We ate at the grill for lunch and at dinner we had some good steaks there. Oceania had good salmon, and the Italian restaurant was very good! Most meals were hot, fresh and good. The buffet was just ok, ate there for breakfast only. The staff at the bar were mostly ok, one lady stood out she was always pleasant and sweet. Tip the waitresses and bar staff, plus room staff, you will be rewarded. We didn't use the bar pool or any of the pools, considering no one at the bar pool ever left to use the bathroom....yuck!! Pool water filters into all pools, so we skipped the pools. Nice lagoon beach, protected by stones against the waves. Weather was very windy and very large waves a few days that we were there, so diving was just ok. I think diving at Bonaire was much better, more to see as far as critters! Be kind, keep your expectations in check and enjoy yourself. Hyatt is in name only, not Hyatt quality.

    Jun 23, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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