Riu Palace Antillas Adults Only - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

6288 reviews

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  AWESOME

  My stay was amazing from entrance to departure at this Riu Palace Antillas Adults Only. The staff was very friendly and welcoming upon arrival. Especially with a welcome drink which I feel sets the tone for any vacation. I Loved that there was so much Latin staffed at this location. Made me feel more included. The room was very spacious and conformable. I had an issue with the AC (balcony door wasn't fully closed/my fault) and they were very quick to respond, come to my room and show me what had happened. The cleaning staff was also very quick to respond to my request for extra towels when I needed them. Room was kept clean and fresh when I returned from y outing. The location on the beach was great, the pool side bartenders were amazing. Only thing I think needs some improvement is the demand for the restaurants that needs reservations (even though on the app it says it doesn't). It only serves a certain amount per night so if you are not there to be seated when they open you don't get to eat there. Also, if the Adults only gives you access to the Riu family (next door) I think you should have access to all their restaurants as well. I tried to eat at the Sushi restaurant and was told I only had access to the buffet style restaurant. I have stayed at other all-inclusive adults only resorts that gives you FULL access to the partner/sister hotel. Overall the experience was great, the entire place is beautiful and safe.

  Jul 14, 2025
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  BEST VACATION EVER!!!!!!!

  Best hotel ever!!! Beautiful, super friendly, amazing food and drinks, exceptionally clean, I can go on and on. My husband and I did not want to leave!! We were actually really sad!! Zarel was incredible. She checks in the Elite Club members, which I highly recommend booking one of those incredible rooms!! I'm sure every room is outstanding based on the entire beauty of the hotel!! Magnificent!!

  Jul 14, 2025
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  Riu Palace

  My wife and I were just in Aruba from July 2-7 for our honeymoon. This was my first time in Aruba. The island is a beautiful, windy and you feel extremely safe leaving the resort. Unfortunately the weather was 81-84 all week with 30-40 mph winds. As far as the resort the grounds are well kept and clean but definitely aged. The food and alcohol are average, the pools are shallow, cold, and gross. You can legit see the sun tan lotion film around the edge of the pools. The beach is nice but they allow smoking and there are a million cigarette butts. The beach chairs are old, broken, and hard to get. The ocean is absolutely beautiful. I spent my whole vacation in the water. We did a catamaran tour which was well worth it. Seen multiple sea turtles, snorkeled, had lunch… it was a nice 4 hours. The service at this hotel was also mediocre I felt like I was bothering the staff when we were in the Dominican in may for our wedding they treated us like royalty. The entertainment was all mediocre. All in all I would go back to Aruba because it was beautiful but I would probably go in September when it’s hotter and less windy. I’d also try a different resort.

  Jul 14, 2025
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  Great hotel but other guests reserving the beach chairs in the front at 6:30am and not returning to use them until 2p

  The stay was amazing. I was only disappointed with not getting towels to use after the shower 2 out of the 4 nights I stayed was ridiculous. I called the front desk and they said they “ran out of towels.” My other issue is that guests are allowed to reserve the beach chairs and umbrellas as early as 6:30am but did not return to actually use them until 2p. This issue needs to be addressed because I could have used the chairs/umbrella during the time of the guests not being there to use it. You should not be able to reserve them and then leave to go on an excursion for the day to then return in the afternoon to use it. Also they mentioned no reservations required for any of the restaurants but in order to dine at the restaurant you have to wait on line 30 mins before they open to put your name down for their first or second seating when they open at 6pm.

  Jul 11, 2025
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  Disappointed first time Aruba visitor

  First night here at the Riu Aruba Antilles. Not at all happy. Lunch restaurant that should've been open until 4:45 stop serving early. Tried eating at Steak house ar I understand 6:45, I was told the restaurant was at capacity for the evening and not seating additional customers I went next door to the Arubian restaurant which was nice, obviously not my first choice. On the way out I overheard the same hostess offering a table seating for another customer for 8:15 seating time. I spoke with manager Luis at the front desk and was told I should've been offered a beeper if additional seating was available which I wasn't. He said he couldn't say what happened. Not my job as a customer paying close to $5k for vacation to figure out your system. I'm not sure if this was a discrimination issue or oversight. Not happy, they should take reservations like many well known established vacation spots. This has definitely left a poor taste on my first Arabian Riu experience. I'll let you know how the rest of the stay goes. Oh BTW, you cant make reservations at the Riu family hotel if you're a guest of the adults Antilles section. Another bummer. You can indulging the buffet but not the restaurant seating.

  Jul 09, 2025