What We Love
- Live Aqua Beach Resort Cancun is home to a total of eight incredible infinity pools
- The pool concierge is ready to bring you an array of snacks, at practically any time of the day.
Things to Know
- The Feel Sense spa at Live Aqua Beach Resort Cancun is extraordinary, offering on-the-beach massages that will fill your dreams for months after vacation has ended.
Resort Details
- Aqua Club Lounge-Premium open bar.
-Continental breakfast and 3 food presentations during the day.
-Variety of coffees.
-Hors d’ oeuvre and appetizers.
-Tea time
- Azur
Beautiful view of the ocean and pools. Fresh and varied ceviches. Mediterranean - influenced seafood, pasta and snacks.
- Cafe Deli Boutique
Open-air terrace provides coffee & tea as well as scrumptious pastry or dessert.
- Carnivore Steak House Lobster & Grill
When the sun goes down and the stars rise over Cancun's famous shores, the scene at this exclusive restaurant starts to heat up. The sublime setting and refined ambiance set the stage for a dreamlike paradise that creates romantic moments you will remember for a lifetime. Menu highlights include fine steaks, lobster, kebabs, fresh salads and seafood, along with homemade sauces and marinades that make each dish a masterpiece. Enjoy a divine selection of house wines and wines from Mexico with your meal. And finish your evening with a French flambé by our maître, or surrender to the creations of pastry for a delectable dessert. Chef Manuel Sansores and everyone at Carnivore Steak House will create magical moments under the Caribbean moon. Reservations required.
- MB
Avant-garde cuisine offering a concept of New American Cuisine. Resort-chic dress code.
- Sea Corner
This culinary experience features fresh tropical fruits & traditional flavors of the Mexican Caribbean. Unlimited ceviche, chips, tacos and tropical cocktails.
- Siete
Pop art fuses with contemporary Mexican high-end cuisine. Open for breakfast (buffet & a la carte) and dinner (à la carte).
- Sushi Station
Simple & modern eatery offers Japanese sushi specialties. An outdoor terrace offers a great view to accompany the freshest fish around.
- Various Lounges/Bars-Egos Bar
-AKA Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Bell staff/porter
- Business services†
- Butler service†
- Children not allowed
- Concierge desk
- COVID test onsite
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Bell staff/porter
- Business services†
- Butler service†
- Children not allowed
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym†
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- PoolThere are 7 pools on site. This Property has Swim up Bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18027 reviews
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Dec 27, 2025Fabulous food and stellar service made for a wonderful experience
We had a wonderful experience at Live Aqua thanks in large part to the staff! All of the staff were very friendly and helpful. Special thanks to Viridiana and Arturo for making all of our dinner reservations and driving arrangements and for so patiently answering any questions we had! The serving staff were awesome at keeping our drinks filled and joking around with us when we hung out by the pool all day - thank you Miguel, Andres and Usiel! And thanks to Ricky Ricardo for the laughs and energy during aqua aerobics and the Santa show! The food was fantastic, the spa services were very relaxing, everything was clean, and the staff were attentive and friendly. We appreciate you all and hope to see you all again!
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Dec 27, 2025Confused by the cult-like following of this resort
Because of all of the reviews and ravings I wanted to love it but it was just okay. It feels like those that are obsessed with it utilize the butlers, and we just weren't interested in that type of experience. The location is excellent, the beach is gorgeous, and the pools were nice. It was difficult to find a spot by the pool as the seating is limited and people reserve chairs early in the morning. It's obvious they want you to rent a cabana, which we were also not interested in. The room was nice with a very comfy bed. Food was okay but cannot make reservations without a butler and had to wait an hour and half for MB, which was good but not worth the hype. My husband became ill with the traveler's stomach bug a few days in and ended up spending lots of time in the room, and I found that I had excellent service when he was with me but was virtually ignored when he was not. The smoothie is just a smoothie and the guy making it, who everyone says is so amazing, was pretty rude to me. The tequila tasting was great and the Christmas parade was lots of fun. I've seen people complain about it being too dull but I thought it was nice and relaxing. All in all it was enjoyable but will probably stay elsewhere next time.
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Dec 27, 2025
Great Christmas vacations
This was our fifth trip to LA, and we had an awesome Christmas there! Everything — the food, hotel, staff — was amazing, just like always. Huge shoutout to the awesome staff who made our stay extra special: Jhonathan and Miguel by the pool, Monica at the beach, Marcos at Siete, and the entertainment crew Ricky Ricardo, Pablo, and Lulu. There’s one more I can't remember his name — he works at the Aqua Club lounge, short bald guy. Sorry I don’t remember his name, but he was a real gentleman. Their top-notch service definitely made our trip unforgettable!
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Dec 25, 2025
Live Aqua Cancún
It was an extremely pleasant 2 days stay with Live Aqua. I would really recommend anyone who is looking for an all inclusive vacation with the best value that you could get at Cancun hotel zone. Especially thanks to Carols and Maggie for the club level care. Their personal touch make this trip even more pleasant and memorable with all the bookings, dinner reservations, even helped us to find the long pants for the formal dinner room. I would highly recommend to anyone who is looking for the next level trip!
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Dec 25, 2025Good, Not Great
Live Aqua is good, but not great, and that was disappointing. Among the strengths are a gorgeous facility, great beach location, nice pools and friendly and attentive staff. What we loved less was the merry go around to be able to secure a dinner spot, given only "club" members can make a reservation and the restaurants are generally small. We spoke to other guests who found this as annoying as we did. I also found the room AC to be extremely loud. Finally, when we arrived we were we were immediately being sold (under the guise of resort information) on their club, timeshare style (2 feee massages and 2 free cabana days) which we found extremely distasteful.
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed