What We Love
- Live Aqua Beach Resort Cancun is home to a total of eight incredible infinity pools
- The pool concierge is ready to bring you an array of snacks, at practically any time of the day.
Things to Know
- The Feel Sense spa at Live Aqua Beach Resort Cancun is extraordinary, offering on-the-beach massages that will fill your dreams for months after vacation has ended.
Resort Details
- Aqua Club Lounge-Premium open bar.
-Continental breakfast and 3 food presentations during the day.
-Variety of coffees.
-Hors d’ oeuvre and appetizers.
-Tea time
- Azur
Beautiful view of the ocean and pools. Fresh and varied ceviches. Mediterranean - influenced seafood, pasta and snacks.
- Cafe Deli Boutique
Open-air terrace provides coffee & tea as well as scrumptious pastry or dessert.
- Carnivore Steak House Lobster & Grill
When the sun goes down and the stars rise over Cancun's famous shores, the scene at this exclusive restaurant starts to heat up. The sublime setting and refined ambiance set the stage for a dreamlike paradise that creates romantic moments you will remember for a lifetime. Menu highlights include fine steaks, lobster, kebabs, fresh salads and seafood, along with homemade sauces and marinades that make each dish a masterpiece. Enjoy a divine selection of house wines and wines from Mexico with your meal. And finish your evening with a French flambé by our maître, or surrender to the creations of pastry for a delectable dessert. Chef Manuel Sansores and everyone at Carnivore Steak House will create magical moments under the Caribbean moon. Reservations required.
- MB
Avant-garde cuisine offering a concept of New American Cuisine. Resort-chic dress code.
- Sea Corner
This culinary experience features fresh tropical fruits & traditional flavors of the Mexican Caribbean. Unlimited ceviche, chips, tacos and tropical cocktails.
- Siete
Pop art fuses with contemporary Mexican high-end cuisine. Open for breakfast (buffet & a la carte) and dinner (à la carte).
- Sushi Station
Simple & modern eatery offers Japanese sushi specialties. An outdoor terrace offers a great view to accompany the freshest fish around.
- Various Lounges/Bars-Egos Bar
-AKA Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Bell staff/porter
- Business services†
- Butler service†
- Children not allowed
- Concierge desk
- COVID test onsite
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Bell staff/porter
- Business services†
- Butler service†
- Children not allowed
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym†
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- PoolThere are 7 pools on site. This Property has Swim up Bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18104 reviews
-
Jan 24, 2026Consistently high standards
Recently returned from my 12th trip here. Besides the excellent accommodations, food, ocean and beverages, the main thing that keeps us coming back is the PEOPLE. You will not meet a harder-working, more pleasant or accommodating team that the Live Aqua crew! Starts with Aldo before you even get there, who insures everything is covered for our arrival. On to the Aqua Club, where Daniel rules during the day & Guillermo in the evenings, treating everyone like family. Shout-out to the best butler/friends ever: Romero and Stephany, who go above and beyond and worked so hard for our group of 10 ladies. Flavio is the ABSOLUTE best in the pool area, and his entire staff (including Demien) excels at making the experience special. Don't miss Porfi at the hamburger stand; do those burgers taste even better because you can look out at paradise while enjoying them?!? All the pool servers are great, but I wanted to bring Alexandra home, Ali you are the warmest, most sweet person ever! Consistent quality across all areas of the resort will keep us coming back for years to come. Well done with the work culture, Alfredo Santamaria!
-
Jan 23, 2026Beautiful Resort, Disappointing Resolution
I booked Live Aqua Cancun for a two-night stay to celebrate my 40th birthday. Being pregnant, I chose this property specifically because the reviews described it as a peaceful, relaxing, and luxurious experience. I also booked the room last minute, and it was very expensive, so my expectations were understandably high. The property itself is absolutely beautiful — the atmosphere, the service, the food, and the overall ambiance were truly amazing. The staff on site were kind, attentive, and professional, and the food was some of the best I’ve had in all my trips to Mexico. Unfortunately, I experienced a major issue with my room. The roof was leaking, and the bathroom felt outdated for a resort in this category. I contacted my butler, but was told it was too late and that they were not on property, so I needed to contact the front desk. The front desk then advised me I would need to wait until the next day. This resulted in a lot of back and forth over the course of both days, with no immediate resolution. After returning from my trip, I contacted the manager regarding compensation, given the cost of the stay and the room condition. The manager was not helpful — responses were delayed, and ultimately I was only offered one night instead of the two I requested. Communication eventually stopped altogether, which was extremely disappointing. While the resort is stunning and the staff and food were excellent, the way this situation was handled — especially by management — fell far below expectations for a luxury property. A special milestone trip should not end with this level of frustration.
-
Jan 22, 2026
Best pool ever
So Edourd and Francisco are the best poolside help ever. We love them
-
Jan 22, 2026
Best Stay in Cancun Ever!
Beautiful resort… Everything reviews say & More… The service is second to NONE… I wish I could remember every name of every server… But at the beach/pool Edouard was so helpful, fabulous, miguel at the pool hut, and Miguel and Marco bringing drinks and food all day poolside…Siete’s for breakfast… Everyone was so helpful and kind… Our favorite was Jose and Fernando-Jose knew my husband and my favorite coffee drinks in the morning. Our room butlers Isaias and Eladio-simply the best… They were amazing and made us feel so special and pampered. The highlight for us was a special dinner at MB- our favorite place hands-down for dinner… When they’re amazing chef William cooked a dinner just for us… We are very hard to please with food (unfortunately)… We are so spoiled being from Chicago with amazing food-but chef William wowed us completely! My husband said the salmon was the best he’s ever had in his life and he’s had a lot of delicious salmon! He also said the appetizer was the best he’s ever had. Bravo! Breakfast at Siete is beyond perfect- everything you could ever dream of ! After one trip to Live Aqua… we understand why people come to call this home away from home… Can’t wait until we get to come back and see all of our new friends in the most beautiful resort with fantastic views of the beach… Tons and tons of cabana… more than enough for everyone. .
-
Jan 21, 2026
Fantastic experience
Thank you to Live Aqua staff who made our experience unforgettable: our butlers Viri & Arturo, Edouard by the pool, Romario at the swim up pool and Guillermo, Omar and Daniel at the aqua club lounge! Beautiful resort and beach, amazing food and drinks, attentive and friendly service!! We enjoyed every second of it and highly recommend!
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed