Couples Negril - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5680 reviews

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  Top 4* plus experience

  Positives: All inclusive really means all inclusive here - water sports, alcohol, all restaurants, mini bar, racket sports, daily activities, snorkelling trip, boat trips. Staff are very friendly and nothing is too much trouble. Food and drink is good quality. 4 restaurants (1 buffet style), all with different themes. Drinks are premium brands and all included. Rooms are nice, all a/c, good size, mini bar, good shower, balconies, tv. wifi. Wifi works all around the resort and on the beach with no dead spots whatsoever. Very civilised atmosphere and clientele. No children allowed, and most adults are mid aged to elderly so there's no disorderly drunks or trouble. No tipping is allowed, the policy means you get great service throughout the holiday with no need to worry about how much cash to carry around after already paying upfront for your premium holiday Negatives: Not many negatives at all. It's a top end 4* hotel, even though Tui has it rated as 5*. For an all inclusive beach resort holiday it's up there with the best. At the airport you are put in to the couples lounge to wait for your transfer, this is nice, but when the bags are waiting to be moved from the lounge to the bus, the Couples representative makes a point of asking you to tip the baggage handler as they are not part of the Couples service. Not a great start to a no tipping policy when you didn't ask for you bags to be moved the mere 25 meters to the bus, or have any cash because you've just got off the flight. The Coupes staff should move the bags for you (they accompany you to the vehicle anyway), or ask before they give them to an airport porter. Some of the daily activities get cancelled or the times get amended without notice. The website also needs updating with regards to which activities are on which days. Overall, a really nice experience, and one of the best all inclusive package resorts we've been to.

  Jul 28, 2025
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  The beach is heaven on earth!

  Just returned from a week long stay. We took our four grown children with their spouses/significant other to celebrate our 4oth wedding anniversary and our youngest was also on her honeymoon and we celebrated several birthdays. First of all, the beach was one of the top beaches we've stayed on, having been over 25 to various resorts on multiple Caribbean islands and Mexico. It was calm and crystal clear blue. There were always plenty of loungers with shade and the floaties they provide and beach chairs to sit right in water were game changers! Yes, there is a nude beach section and it's not really private. You pass them if you take on walk on the beach in that direction but unless you have really excellent eye sight and/or stand there and gawk, you don't really see much. We talked to many people that used it and absolutely love it...so to each their own! The rooms were clean and adequate. We stayed in room 6305 which had a beautiful view and was so conveniently located (which most rooms were). It was right next to the Cassava Terrace restaurant which had some nightly entertainment but it didn't bother us and it didn't last late into the night. It's awesome that you get to pick out your mini bar options. The bathroom had good lighting but the one complaint was our shower was super hard to regulate the temperature and the water pressure was not good. Our kids all had hand held showers in addition to the rain fall shower heads but we did not have the hand held shower which would have helped a lot. The food was good overall. We ate at the Otaheite twice and both times it was excellent. We also did an ala carte night at the Cassava Terrace and it was also excellent (the snapper with herb aioli was the BEST!). The Lychee was just okay at best. I asked for some soy sauce for my noodles and they said they were out!?! We didn't make it to Heliconia. We always ate at the beach grill for lunch. The burgers and fish sandwich were good. The jerk chicken was a huge disappointment though. The chicken was good but the sauce was the worst we've ever had for jerk sauce....too much vinegar I think. Breakfast buffet was just average for an AI. A better fresh fruit selection would have been nice. It also would have been nice if there was another option for a sit down menu option at the beach for breakfast. The staff was usually friendly but there could be improvement overall. Shout out to Tennyson and O'rielle for always taking good care of us. We were extremely disappointed that they would not accommodate our party of 10 people at the Otheite restaurant to celebrate our anniversary with our children. I even emailed them before we arrived explaining our celebrations and that we planned and saved a long time to pay for our family for this trip. You can get some decent walks in on the beach. Walking past the vendors was no problem and we got the $1/minute massages on two different days which were very good. (Kady and Nicole) There are a LOT of repeat guests at this resort just because they love the small size and laid back vibe. If you're wanting a LOT of action, see elsewhere. Otherwise you will not be disappointed choosing Couples Negril!

  Jul 27, 2025
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  Can’t wait to go back!

  Beautiful resort, the best beach in Jamaica, friendly staff, good food and drinks, everything was perfect. Can’t wait to book our next trip. My only complaint is that I didn’t book a longer stay.

  Jul 27, 2025
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  Outstanding

  We love this resort! The beach is large, the view is amazing,and the food was always wonderful. What sets it apart from the rest is the staff! They are smiling, friendly, helpful and go out of their way to make your vacation the very best experience possible. We will be back next year.

  Jul 26, 2025
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  Our Spiritual Home!

  Couples Negril is our spiritual home and we have just returned home after our 26th visit to the resort. Once again the holiday was perfect. The food and service is faultless and the staff throughout are superb. Special thanks as always to the team in the dive shop who make every visit memorable, we love you. On our last night we ate in the Otaheite restaurant where we were presented with wine of our choice and a beautiful cake celebrating it was our 365th day spent at our favourite resort. The General Manager even popped in to say thank you and presented my wife with a gift. We can't wait to see you again next year!

  Jul 21, 2025