Couples Negril - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5710 reviews

• 

  I don’t understand why people go back!!!

  Upon arrival to the airport, the resort looked like it hasn’t been painted since it was built. We checked in and headed to our room. Room accommodations are adequate but don’t expect staff to provide enough towels, bath mats or toilet paper. The ac blows directly onto the bed which makes it very uncomfortable. The mini fridge was initially stocked but don’t expect refills. The food was barely editable, and I’m not even close to being a foodie. The menus are wacky you go to the Asian restaurant and expect a mix of Asian, Indian and American choices. Breakfast the scrambles eggs are more like soup, it takes 3 cycles in the toaster to get bread toasted. The coffee bar had the only Expresso machine and it was broken. I could go on and on about the bad food, but I’ll leave it at that. Activities were lacking and parsley attended. Pool and beach service is almost non existent. The nightlife there dies at 10 and by 11 the resort becomes a ghost town and almost nothing is available. I vacation a lot and considering how much they charge for the resort it’s almost criminal what they provide for it.

  Jan 29, 2026
• 

  Very relaxed with excellent service

  Our first time at Couples Negril. It is a more traditional Jamaican resort - not polished, not modern, but totally relaxing. The staff are all so friendly, aim to please and the service at times almost too efficient ! The resort is a manageable size so that you can get to know it and feel comfortable almost immediately. No need to book restaurants - plenty of capacity and staff for the time you decide to eat. Lots on offer and all included. A great entertainment programme, not too in your face and so friendly you can join in as you like. No loud music, plenty of beach space on the amazing beach and around the pool. Many guests return over and over and the atmosphere is so friendly and gentle. Some noise around the rooms with other guests allowing doors to bang at times. The wine offering could do with a little upgrade. But these are minor points - would definitely return.

  Jan 18, 2026
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  Barefoot Luxury

  This resort is a hidden gem for couples looking for a romantic escape. It is truly a beachside boutique property, with excellent food, drinks, and a fantastic beach. We enjoyed interacting with the other clients, and the staff. I dislike reading reviews that feel forced to name employees, or aren’t authentic. I can understand why so many staff are given praise. We truly felt like they enjoyed working there, and helping the guests. It’s important to note not every resort is for everyone. If you’re looking for ultra modern, upgraded rooms and amenities, and sleek - this isn’t the place for you. If you want a stunning clear beach, quiet escapes, comfortable and clean rooms in a beautiful garden, great food, and wonderful Jamaica experience this is the place for you! There was an incredible amount of repeaters and we can see why! We are already looking to book our next vacation back here.

  Jan 17, 2026
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  Another great stay at Couples Negril

  4th time at Couples Negril, really fantastic tennis tennis coaching from resident (Kevin) and visiting (Larry from Saddlebrook) tennis coaches an absolute treat to be back. Water skiing and sailing with England and his crew was excellent weather permitting. Service from the staff outstanding as usual, together with the great food and lovely beach. Yvonne the barista makes wonderful coffee, Elkie, Tennyson, Nicholas and the guys at the Heliconia bar are awesome. Really difficult to fault the effort the staff put in to making the hotel what it is...a great holiday.

  Jan 06, 2026
• 

  Always the BEST

  I went with my best friend to celebrate my hubby who has passed. Arrived late due to the traffic in Mobay. Walked into the lobby when it was dark. The entire place was decked out for Christmas. It was so beautiful! Check in, as usual, was super easy. Put our things in the room, and immediately went to eat; Steak and lobster at the grill was very good. I tried to connect to the couples app, but my phone was still "in the usa so to speak." Only had to call the desk to put my order in for the mini bar, and it was fine! While my phone wouldn't connect until day 3, my besties did immediately. Red flag service was good when we used it, but it's such a close walk, we didn't. I overheard someone complaining about wifi, but there was a gentleman right behind us that was yelling at someone about flights. Loud enough we turned to see what was happening. Our housekeeper Rawina? Was AMAZING, super sweet and friendly. Tennyson at the bar was amazing as usual. Theo the photographer was so sweet never pushy, and checked in with us daily. Big shout out to him! Huge huge shout out to the snorkel guys Alex and Michael!! They made my bestie feel super secure and safe on her first snorkel trip; also realized I am a grieving widow who last went snorkeling in 2021 with my hubby. They let me cry on the boat and literally held my hands going through it. This resort is amazing. My 5th time or so. It is one giant family. I will never stay anywhere else. One love, one ❤️. Thank u so much CN!!!! We will be back!!!

  Dec 29, 2025