What We Love
- A completely refurbished, all-inclusive resort with tons of entertainment for all ages! Just a quick 10-minute ride from Cancun International Airport and you're already in paradise!
- A variety of cuisines from Italian to Mexican to Mediterranean at any of the resort's 11 on-site restaurants.
- Treasure Island Waterpark, a 20 ft climbing wall, mini golf and a 245 ft zipline are huge hits with the kids.
- An adult's-only section featuring the best day and night-time entertainment like the exclusive adults-only pool, jacuzzi, theater and 10 bars to choose from!
- Onsite professional certified sitters to watch the kiddos for your much needed parent's night out.
Things to Know
- Seadust Cancun is in the heart of Cancun's Hotel Zone, and just 5 minutes from all of the destination's most popular entertainment!
- Seadust Elegance Spa is ready to pamper you with manicures, facials and pedicures.
- Hop on the shuttle to AquaWorld where you can kayak, scuba and ride the waves.
- Miles of gorgeous, pristine beach - thanks to the resort's daily beach cleaning team!
- Enjoy the ultimate family vacation experience with endless entertainment and the tastiest selection of food and drinks.
Resort Details
- Bar Karaoke
The Karaoke Bar located on the first floor serves mixed drinks, creative cocktails, beers, sodas and more. Our Family Bar is the perfect place to have fun at night.
- Big Ben Steakhouse
Enjoy delicious cuts of fine meat served a la carte.
- Carrousel
Carrousel is designed for our smallest guests, and is located close to our Treasure Island Water Park.
After working up an appetite at Treasure Island Water Park, your little ones will love great food served buffet-style in kid-sized portions.
- Club Caribe
Club Caribe is located in the palapa of the outdoor pool with panoramic views of the Nichupté. You can enjoy a variety of exotic cocktails at this laid-back club.
- Deli Manhattan
Take a look at this unique New York style deli. You can find all the the iconic New York favorites here.
- Florencia
Enjoy a delicious a la carte menu featuring Italian specialties.
- Food Gallery
Magnus offers eleven cuisine stations, including Japanese, Mexican, Italian, seafood, vegetarian dishes, grilled specialties and fruits and salads – not to mention a variety of desserts.
- Fun Casino
This exclusive adult bar is located near to the Club Caribe pool. Upbeat music and alluring cocktails make for an easy and entertaining atmosphere at our Fun Casino.
- La Barra
Le Vine et Fromage offers a gourmet selection of cheeses, wines, mixed drinks, creative cocktails, beers, sodas and more.
- La Créperie
This creperie complements its menu of cappuccinos with fresh pastries, layer cakes, extravagant hand-decorated pies and sweet crepes. Freshly baked loaves of bread and ice cream are also available.
- Lighthouse
Enjoy delicious Mediterranean Italian cuisine, with particular emphasis on pasta and seafood. This unique gastronomic experience will take you beyond the traditional spaghetti Bolognese. Choose from a creative menu of appetizers, salads, soups, chops and seafood, all crowned with a wide assortment of desserts. Dinner is served buffet style.
The restaurant offers a variety of fresh lobster preparations. There is also a bar of salads, snacks, and pasta a la carte, ideal for the youngest ones.
- Lobby Bar
You can find refreshing beverages, mixed drinks, creative cocktails, snacks, beers, sodas and more.
- Samurai
Enjoy fresh sushi, teppanyaki and an assortment of Japanese dishes at this a la carte restaurant.
- Various Bars / Lounges
- Midway Bar
- Splash
- Squalo Beach Bar
- Touchdown Sports Bar
- Waves .
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold
- Boutiques/stores†
- Car rental desk†
- Drugstore/pharmacy†
- Dry cleaning†
- Elevators
- Laundry/Valet service†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold
- Boutiques/stores†
- Car rental desk†
- Drugstore/pharmacy†
- Dry cleaning†
- Elevators
- Laundry/Valet service†
- Lobby
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Parking†
- Travel agency†
- Wireless internet connection in public areas
- Audiovisual Equipment†
- Business Center†
- Convention Centre†
- Meeting Facilities†
- Wireless Internet Connection†
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Your Wedding calls for a spectacular setting that sets the tone for the rest of your life together. Gather your family and friends at a luxurious Mexican coastal getaway pairing majestic ocean views with flawless service. Every moment of your Wedding celebration at Seadust Cancun Family Resort will be exactly as you’ve imagined it, with our experienced staff at your service every step of the way. We offer you a great variety of Wedding Packages with incredible locations and professional coordination.
† Fees may apply
- BeachBeach activities range from volleyball and football to beach walks and more.
- Children's pool
- Children's program
The Kids Club: Open daily to children from 5 to 12 years old, the Kids Club is the perfect place to allow them to play exciting games and make new friends. Some of the activities offered include treasure hunts, water games, kickball, movies, etc.
The Baby Club: The property also offers entertainment options for the newest
members of the family at the in-property Baby Club, a center that provides
supervised care and activities for babies between 18 months to 4 years old.
The club includes a nursery and a closed-play area for them to enjoy, as
well as a pool safely heated for the little travelers. Parents can rest assured that their babies will have the time of their lives as they enjoy their vacation in open spaces and enjoy the fresh breeze of Cancun. - Gambling †Fun Casino: This exclusive adult bar is located near to the Club Caribe pool. You can find domino, poker, blackjack and pool tables.
- GymAt Seadust we make it easy to keep up with your workout routine. Our state of the art gyms is equipped with spin bikes, electric bikes, yoga mats, a boxing bag, free weights, a variety of weight machines, and a locker room.
- Hot tubThree outdoor whirlpool tubs.
- Miniature golf
Located in children's area.
- PoolFive swimming pools, including three infinity pools, a kiddie pool and one adults-only pool. Scuba lessons offered at the pool.
- Spa †Relax and renew your body and spirit with our treatments at the Emblematic spa. Includes Beauty Salon, exfoliations, body treatments, hydrotherapy, kids, and couples treatments.
- Teen programsThe Playa Room teen lounge is the perfect hangout with billiards, ping pong, darts, pool, and Xbox video games. In the evening, the fun continues with glow parties, movies, activities, and contests.
- Tennis courtLit courts are on-site.
- Theatre
Live theater with nightly shows and contest.
- Water activitiesTreasure Island is complete with multiple pools, a splash area, water slides, a pirate ship, water games, and more.
- Non-Motorized Water Sports †Feel like exploring the coastline on a kayak or stand up paddle board? Our shuttle service will take you to the marina for non-motorized watersports.
- Climbing Wall
Located in children's area.
- Club CaribeAdults only where guest will find daytime entertainment, including the adults only pool, Jacuzzi, and beach canopies.
- Hospitality RoomAfter check out you can wait for your transportation in the comfort of our hospitality room. Offering TV service, video games, and other features.
- Treasure Island water ParkLocated in Children's area, Treasure Island Water Park is an ideal place to unwind and enjoy access to areas designed especially for children.
- ziplineLocated in children's area.
- Downtown Cancun
- Hotel Zone
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Dissapointed for price
Overall me and my family had a great time. We overlooked all the not so good to make the best of our vacation. I went there with my husband 2 teens, 1 child & 2 toddlers. The negative impacts were that their website is very outdated. There's no Gelato bar, no crepery, and no sandwitch bar by the beach anymore. There's only 1 snack bar outside that opened late and closed early. There were no 24 hour food places , only a 24hour room service you have to pay for. You are not allowed to bring any food to your room or out of the buffet or restaurants period. Sometimes my toddlers didn't want to sit in a resteraunt so it was hard that they didn't even allow you to bring some boxes of cereal to your room. The only place you can grab food is from the grab and go that was limited to fruit and veggie cups, salad and sandwiches and some desserts and coffee. For a place that caters to kids they should be more mindful of children's needs. On to our room. We had 2 rooms, 1 had a musty smell and the other didn't have a working fridge. The doors were unsafe because my toddlers were able to open it. Same with the balcony. Locks should be much higher. Maybe adding dead bolt locks like most hotels do. On to the front desk. Took forever to check in and after you do they send you to the other desk that basically makes you take part in a presentation similar to a timeshare that took 3 hours. We constantly said we were not interested and they kept bringing other representatives to try to lure you in. You get 150$ voucher even if you say no just for participating, but I could of done without the wasted time. This hotel seems to be Profit driven. If you don't tip everytime they have a change in attitude. Maybe this is why you can't bring food from the buffet or restaurants because the want you to tip the waiters. Same for all staff. Other than this the food was amazing , lots of flavor and options. Entertainment was great. Lots of fun games, prizes, Dancing. Shows were great. I just feel they could have done so much more for such a large resort.
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Our SeaDust Cancun Getaway: Fun, Food & Fantastic Service
Amazing experience…. Definitely coming back…. Only issue was elevators has long line during rush hours…. Food was top notch…. The chef even accommodated halal food for us… We enjoyed Samurai and Florentica restaurant at the resort…. Rooms were big and comfy…. Room service was available and mini fridge was stocked well as well….
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Hotel needs Maintenance
If you’re looking for a diverse, family-friendly hotel, this is not the one to choose. Seadust had a lot of locals frequenting it, and most staff and guests barely spoke or understood English. I strongly suggest doing thorough research before booking. Food: The Gallery buffet was mediocre. For the specialty restaurants, you need to arrive right at opening or risk waiting over two hours (or being denied if the guest list fills up). We tried three restaurants: •Italian: The chicken fettuccine noodles were undercooked. •Manhattan: Steaks were dry and tough, and the Philly cheesesteak barely had any meat. •Big Ben: The T-bone steak here was the one redeeming meal—it was flavorful. Room (943): We booked an ocean-view room with a spa tub on the balcony. When my son filled the tub, brown sludge came out of the spout (I saw another review mentioning the same issue). The room was extremely hot and humid despite the air conditioning being “on.” It needs serious upgrades and maintenance. One pillow reeked of mildew—likely due to the poor circulation and humidity. The bed was only semi-comfortable. Pool Area: The pool opens at 9 a.m., but guests come out early to claim seats with towels and occupy them for hours. On our last day, we had a confrontation with another guest who falsely claimed our seats despite us being there since opening. Staff was notified, but I doubt anything was done about it. Beach: If you’re visiting in July, be aware the beach was overrun with sargassum. Bottom line: Do your research before booking this hotel. Between the maintenance issues, the so-so food, and the overall environment, I would not recommend it for families looking for a relaxing, hassle-free vacation.
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I don’t recommend
The shower was not very clean. The pool area smelled like sewer along the walls. The food at the buffet especially breakfast was not very appealing. As we checked out, the clerk at the desk told my husband he needed to get his wrist band from the garbage or we will be charged $200.00. We asked for a bag or gloves and he refused and told him to go get the wrist band from the garbage. Overall the experience was a waste of money. The staff tried very hard to sell their package which they pretty much forced you to hear the sales pitch for an hour. The bar closest to the from desk was amazing. Jorge and Abimael were the best customer service employees they had. Jacklyn bribed us with free swimming with the dolphin tickets and was no where to be found when we were ready to go to the excursion. There’s only AC in the rooms and restaurant areas. Hallways and bathroom are very hot and humid. The hotel needs to be renovated. I would never revisit. The so called all inclusive part is overpriced for food that’s next to tasteless. The kids water park is very old and moldy. The photos on the website does not portray the current status of the hotel
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Seadust was a great place abimael helped me alot with the bartending Jorge awe job to both of them great guys
Great bartenders awesome rooms were great food was goood had a great time they kept helping me out with everything i needed
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed