What We Love
- Upgrading to Privilege class gives you all of the luxurious amenities you've been dreaming of.
- When they say all-inclusive, 24 hours a day, they really mean it!
Things to Know
- This gorgeous resort has all of the latest and greatest features!
- There is something for every member of the family, so no one is ever too far from the entertainment.
Resort Details
- El MercadoBuffet restaurant featuring international cuisine with show cooking.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Ice-Cream ShopA range of flavours and toppings.
- Italian RestaurantÀ la carte Italian restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops, or barefoot. We ask that gentlemen please wear shirts with sleeves.
- MargaritaÀ la carte Mexican restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Mike´s CoffeeSpecializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot. It also has a pleasant terrace.
- Pez DamaBeachside restaurant exclusively for El Beso guests, with a tropical atmosphere and Caribbean cuisine. It serves a buffet lunch during the day and an à la carte menu at night, featuring Brazilian and Peruvian specialities.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
- Restaurant Villa MarinaBeachside restaurant with a tropical atmosphere and Caribbean cuisine. During the day, it serves snacks and a buffet lunch.
Dress rules: to ensure a pleasant atmosphere in our restaurants, swimsuits, flip-flops and bare feet are not allowed. Gentlemen are asked to wear a short-sleeved T-shirt. - Route 66À la carte restaurant specializing in American BBQ food with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - SakuraRestaurant with Teppanyaki grill. It has a terrace with sushi bar.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Steak HouseÀ la carte restaurant specializing in cuts of meat with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - TeatroHotel theatre
- Various Bars / loungesDISCO
PIANO BAR
SNACK BAR DAISY
LOBBY BAR
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- Medical Facilities Service†
- Pool
- Spa†
- Tennis court
- Wireless internet connection in public areas
- Please contact hotel directly for pricing and available packages.
† Fees may apply
- Bowling alley
- Children's program †
Younger guests can maximize their fun with the Daisy Club, which features a full program of activities for children aged 4–12. The Daisy Club is led by our team of professionals and accompanied by our mascot, Daisy.
- Water park
- Playground
- Games room
- Daytime and night-time activities
- Music and shows
- Minidisco with the Daisy mascot
- Direct access to a beach
- Fitness center on-siteOpen 24 hours.
- Gambling †
Casino.
- Hot tub
- Pool4 swimming pools, and a family area with a water park.
- Spa †
Featuring Despacio Spa Centre, the perfect venue for relaxing your mind and revitalizing your body. On-site amenities include:
- Hydrotherapy circuits
- Jacuzzi, sauna and steam baths
- Beauty salons
- Relaxation areas
- Massage services (try our outdoor massages!)
- Personalized health and beauty treatments (body and face)
- Sports court onsiteOn-site, multi-sport court
- Teen programs †Our Teen Club features an extensive program of sports, games and activities aimed at young people ages 13–17. Video games are available.
- Tennis court2 tennis courts.
- Theatre †
- Water activities †Our water park features a lazy river with a gentle current, ideal for relaxing and letting go. A family area, featuring a water park for children, is also located on-site.
- Diving †Diving excursions.
- Fishing †Fishing excursions.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9117 reviews
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Apr 28, 2025Pool never cleaned properly, Entertainment not entertaining
We stayed in the El Beso side. The bus dropped us at the main resort, and we had to shuttle to the other lobby. The bus should've taken us directly to the El Beso lobby first as we paid for the El Beso upgrade. Pros: well laid out resort. A main boulevard with all the restaurants in a row. There are lots of shuttles to take you everywhere. Really good drinks! Awesome Bloody Ceasars and Margaritas! Minimal line-ups. Cons: El Beso pool disgusting with bandaids, bottles, straws, drinks, and slime floating at the far end. Complained on their Insta page, and no action was taken until another client sustained a cut, and green puss started oozing out of it. I came home with a UTI! The White Party was lame. I've been to way better in Mexico and other Dominican resorts. It was just the entertainment staff and some music and even the staff couldn't be bothered to dress in all white. Half the hostesses at the restaurants acted like they didn't want to be there and took their time seating you even when you showed up on time for your reservation. Shout out to Isaac, the waiter at Pez Dama. He was always there with a big smile on his face and a quick coffee. On his days off, even after asking 3 times, we didn't get a coffee until AFTER we had finished eating. The disco doesn't open until midnight. Please open it at 9:30 or 10, so that those that want to dance and get a good night's sleep can do both! As one client put it: nothing was overwhelmingly bad about the resort (except the pool), but all the little fixable things added up to at least 50% dissatisfaction. I wouldn't say don't come here, but I preferred the vibe, entertainment, and disco at the Bahia Principe Aquamarine much more and it was a lot cheaper.
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Apr 28, 2025Ocean El Faro- April 22-26 2025
My family visited during our kid's (14 & 16) Spring Break the last week of April. I expected big crowds and a fight for pool loungers in the shade but there was plenty of availability. We took a private car from the hotel- a 40 minute drive. Our luggage was offloaded and brought to our room after check in. Check in was quick. The lobby is grand and smelled like essential oils. Our room was on the 2nd floor in building 9. A hike from the lobby and food but enjoyable. We learned to walk through the buildings to stay in the shade. There was a trolly but we only used it the last day to get us and our luggage to the lobby. Pools: They open at 10 and close at 6pm. We brought our own floats. There were some laying around but I think they were left by past guests. Had it been more crowded, there wouldn't be any available. The lazy river was chilly but the main pool was warm. Our room overlooked the lazy river. I would advise not getting a room near the main pool if you like it quiet. Beach: My kids especially liked the variety at the beach. Waves and rocks in the main part but there was a calm lagoon down to the left. Entertainment: Hit or miss. Not well communicated. There seemed to be someone with a microphone at the main pool all day but not many people were participating. The entertainment staff didn't seem very entertaining. There were "shows" every night at 9:30 but not well advertised. If you were in the area by the buffet to hear what was happening, when and where, you wouldn't know where to go. The fire show on the beach was great. The circus and lip-synching were ok, but not spectacular. Food: We went to Margaritas night 1. Oddly enough, they really don't serve margaritas there. Boo. The Mexican food on the buffet was better than at the restaurant. We went to Sakura on night 3. No complaints there. The food was good and it was fun. Mikes coffee was visited once or twice a day. The food on the buffet was pretty good. We all found things we really liked at every meal. The biggest disappointment were the desserts. They were really pretty but not something I was used to or preferred. Loved having access to fresh fruit at every meal. We also ate at the burger place- hamburgers, hotdogs and fries. All good. Room: The room was large. Lots of space to put our clothes. We also had a balcony. The rooms were humid. Based on reviews I read, we decided to pack a dehumidifier. It ran the whole time and had to be dumped 2-3 times a day. The shower had a tendency to soak the floor because there was no lip to stop the water. You had to be really careful to keep the sprayer turned away from the door and we kept a rolled up towel against the entrance. There was a blow drier and a steamer in the room. The refrigerator is stocked with water, beer and pepsi. Excursions: GO TO MONKEY LAND!! That was the only trip we took and it was so worth it. Misc: We took our own insulated cups and water bottles-- very useful.
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Apr 28, 2025Beautiful Hotel
I went with my friends this past week and we had a really nice time. They have lots of pools and always have seats by the pool and beach. The piano bar was my favourite they have a Martini only menu. The bars lines were never long. Will be back soon! Shout out to Francis! 🫶🏾
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Apr 27, 2025
Great buildings and drinks. Food was wonderful. If you go for a beach take a pass.
Julio and Genesis from the main pool entertainment team had us swimming and dancing and playing fun games while the swim up bar kept us hydrated. This resort is very family friendly, we travelled with our infant. High chairs are there to use. I wouldn't say it's an extremely large resort but if you have a walking toddler best to bring a little stroller. We had a 1 year old so brought our full-blown stroller and diaper bag etc. The food at the resort can get repetitive but what escape at this price point doesn't have repeat foods? The Japanese is a must, and the steakhouse was fantastic, too. I found the majority of bartenders not too friendly. Many seemed to have the look of "something better to do". The rooms are great but I guess not great enough for me to take any photos of them it seems! But the A/C worked! Cribs on request (it's a Pack & Play), but we had to swap ours out for one that wasn't broken and unsafe. The room did have a damp musty smell (we were on the lower floor if that makes any difference) The maid didn't do any towel art and we were tipping daily. The beach is very rocky and rough (on some days - your mileage may vary) but there is a wonderful section to the left of the main area that is wonderful to wade in and swim properly in a calm and clear (of seaweed and rocks) area. The staff at the beach bar were the best. The animation team hounds you for reviews.
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Apr 27, 2025
The best resort in punta cana
Amazing experience The staff was wonderful, Francis was the life of the party with his dancing. and Elizabeth was the best server in the sports bar!! the shows were so fun the restaurants were great and the beach was beautiful.❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
- Check In: 2:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.