What We Love
- Upgrading to Privilege class gives you all of the luxurious amenities you've been dreaming of.
- When they say all-inclusive, 24 hours a day, they really mean it!
Things to Know
- This gorgeous resort has all of the latest and greatest features!
- There is something for every member of the family, so no one is ever too far from the entertainment.
Resort Details
- El MercadoBuffet restaurant featuring international cuisine with show cooking.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Ice-Cream ShopA range of flavours and toppings.
- Italian RestaurantÀ la carte Italian restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops, or barefoot. We ask that gentlemen please wear shirts with sleeves.
- MargaritaÀ la carte Mexican restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Mike´s CoffeeSpecializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot. It also has a pleasant terrace.
- Pez DamaBeachside restaurant exclusively for El Beso guests, with a tropical atmosphere and Caribbean cuisine. It serves a buffet lunch during the day and an à la carte menu at night, featuring Brazilian and Peruvian specialities.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
- Restaurant Villa MarinaBeachside restaurant with a tropical atmosphere and Caribbean cuisine. During the day, it serves snacks and a buffet lunch.
Dress rules: to ensure a pleasant atmosphere in our restaurants, swimsuits, flip-flops and bare feet are not allowed. Gentlemen are asked to wear a short-sleeved T-shirt. - Route 66À la carte restaurant specializing in American BBQ food with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - SakuraRestaurant with Teppanyaki grill. It has a terrace with sushi bar.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Steak HouseÀ la carte restaurant specializing in cuts of meat with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - TeatroHotel theatre
- Various Bars / loungesDISCO
PIANO BAR
SNACK BAR DAISY
LOBBY BAR
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- Medical Facilities Service†
- Pool
- Spa†
- Tennis court
- Wireless internet connection in public areas
- Please contact hotel directly for pricing and available packages.
† Fees may apply
- Bowling alley
- Children's program †
Younger guests can maximize their fun with the Daisy Club, which features a full program of activities for children aged 4–12. The Daisy Club is led by our team of professionals and accompanied by our mascot, Daisy.
- Water park
- Playground
- Games room
- Daytime and night-time activities
- Music and shows
- Minidisco with the Daisy mascot
- Direct access to a beach
- Fitness center on-siteOpen 24 hours.
- Gambling †
Casino.
- Hot tub
- Pool4 swimming pools, and a family area with a water park.
- Spa †
Featuring Despacio Spa Centre, the perfect venue for relaxing your mind and revitalizing your body. On-site amenities include:
- Hydrotherapy circuits
- Jacuzzi, sauna and steam baths
- Beauty salons
- Relaxation areas
- Massage services (try our outdoor massages!)
- Personalized health and beauty treatments (body and face)
- Sports court onsiteOn-site, multi-sport court
- Teen programs †Our Teen Club features an extensive program of sports, games and activities aimed at young people ages 13–17. Video games are available.
- Tennis court2 tennis courts.
- Theatre †
- Water activities †Our water park features a lazy river with a gentle current, ideal for relaxing and letting go. A family area, featuring a water park for children, is also located on-site.
- Diving †Diving excursions.
- Fishing †Fishing excursions.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9333 reviews
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Jul 29, 2025Long honest review, we had a great holiday few niggles
The hotel itself is lovely, the grounds are well kept, at the beginning of our holiday the pool was green and very dirty, towards the end the amount of chlorine they have put in its so strong but nobody gets out of the pool around the pool bar so that will explain it, the lazy river is rank, people eat and drink in there and was not for us. Beach was a no go with the seaweed situation but i get that cannot be helped, they are trying to clear it on a daily basis. Mikes coffee shop is great the staff in there are lovely, its very popular so be prepared to wait a while for a coffee. Angel from the concierge is great, will always be on hand to help you get anything booked or to help in any way. Make sure you dont forget anything because if you have to get it from the shop on resort its gonna cost a fortune, for example its $12 for a bag of crisp which is a bit silly. Overall weve had a good holiday, would we come back, probably not Rooms The rooms are really nice, our room was cleaned on a daily basis fresh towels everyday except 1 day beds are really comfy, showers great! Mini fridge gets stocked daily but if you want more you have to leave a note with money inside Safety The hotel is safe Walkability Its a big resort mostly flat, there is a buggy bus that goes up and down all day long, lifts in all blocks Food and drinks Food at the buffet is ok, nothing to shout about very repetitive and most things are just warm alot of things are cold, there is a microwave to warm things up but i feel you shouldnt have to. The omelette station in a morning is the best! The restaurants are really good quality food and great service. Noteworthy details Unless your waving a 10 dollar bill or speak spanish forget getting served at the pool bar in the main pool, i cant speak for the others but ricardo at the pool bar will happily just look busy instead of serving you even if your the only one at the bar, and if you ever do manage to get served after waiting 15 minutes they cannot be bothered with you, ignorant rude and just no need, people pay alot of money to come here!
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Jul 29, 2025
Ocean El Faro - Thank You.
3 x Families, 12 people, 10 nights. Absolutely had brilliant time. Check in was smooth, we asked for rooms together, almost together, happy with that. Rooms, could do with bit of make over, but never the less, was happy with it, AC no issue. Main Bar: Good Selection of the drinks, tried all the cocktails, most of them were good. Main Restaurant: Good Selection of Breakfast, Lunch and Dinner, too much choices. cant really complain much apart from, Staff don't look after you unless you tip them, always had to ask for Tissues, cutleries. à la carte" restaurants - Over Hyped, we tried Sakura, Margarita, its was ok nothing special. Lazy River was the highlight, amazing, went everyday. Pool/Pool Bar, was great. Beach, bit of seaweed, but its the season, was so peaceful, grab a drink from Beach bar and relax. Mikey's Coffee place: Amazing, does get busier time to time, call it Starbucks. Activity: we did Sanoa island - which was amazing, totally paradise. Zip line, deffo worth doing. feeding monkeys, not worth it. Staff can be given little bit of training on how to smile, say hello, most of them rely on Tips. Evening Entertainment: same as most of the Hotels/Resorts. Bowling, Games room, plenty for kids. Dominican Republic is beautiful, this was 2nd time in 10 years, will be deffo coming back in the future.
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Jul 28, 2025Ok experience
This resort is just ok. Thankfully our concierge, Carlos Enrique did all he could do to make our experience very positive. Without him, this would have been a much worse experience. Many thanks to Carlos for going above and beyond for us.
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Jul 28, 2025Great Resort with a Great Staff at this!!
Just returned from a fantastic week at Oceans El Faro. First time to this property and it was a very good trip. The resort is beautiful and laid out very well. We stayed on El Beso side. Great Staff at this resort. Let me start with Carlos. He was our go to person for anything we needed and he did not disappoint he check in daily and helped us secure reservations he was a super hero. One night our air conditioning wasn’t working he got the right people involved and stay in continuous contact until it was resolved. This was a Great Experience and we will definitely be back
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Jul 28, 2025Not Even Close to a Five-Star Resort
Not Even Close to a Five-Star Resort Our experience at this resort was deeply disappointing. The rooms were extremely run-down, and the pools were in unacceptable condition—filthy and murky to the point where you couldn’t even see your feet in the lazy river. As a certified pool and spa operator, I was genuinely shocked that these facilities were in operation. It's a health hazard waiting to happen. To make matters worse, the power went out on our third night, adding to the overall discomfort. The resort's advertising is misleading. Despite promoting water sports, none were available. Staff told us that due to the strong rip tides on this part of the island, water sports are never offered—and they didn’t even have the equipment onsite. We specifically chose this resort because of the advertised teen activities, but all of them were closed during the day and didn’t open until the evening. This made it nearly impossible to keep our teens engaged during the day given the sargassum epidemic and filthy pools. Beds and pillows were extremely uncomfortable. Despite advertising different pillows available for privilege guests, there were none. Customer service was inconsistent at best, but we did find a few helpful staff and tipped them well for their service. Food was mediocre. If you want to get reservations for Sukara or the Steakhouse, I highly recommend setting an alarm to book as soon as reservation system opens for the day at 7am or upgrading to privelage. Sakura was booked every day by the time we checked at 7:00am so we upgraded the last two days and our Butler was finally able to get us a reservation on our last night and it was underwhelming. Overall, this was not the vacation we were promised. I would not recommend this resort to anyone expecting a high quality experience.
- Check In: 2:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.