What We Love

  • Enjoy 24-hours access to domestic cocktails, meals, snacks, & activities.
  • Bask in the glow of the Riviera Maya, where the sands, waters and sunshine are absolutely unforgettable. 
  • Five splish-splashing pools, with one just for kids. Bar service is available poolside. 
  • Booking a Privileged room gets you perks like private lounge access, butler service, & an exclusive pool/beach for you and your entourage.
  • Pamper yourself with an outdoor massage at Despacio. This is the kind of luxury you deserve.

Things to Know

  • Only a short, 50 minute ride from the airport to the resort. 
  • The Daisy Club and Teen Club offer activities, waterpark access, video games & more for your kids.
  • Diving courses are available for all levels, as well as excursions to Mayan cenotes, coral reefs & water sports.
  • The Blue Team creates all the daytime/nighttime entertainment you can handle. 
  • Three tennis courts & a multi-purpose court for those ready to up their game. 
Hotel Promotions
Privilege Amenities
The privilege categories include the following amenities:

• Welcome Privilege gift and Daisy kit for Kids
• Welcome bottle of wine or Chef's selection
• Privilege Lounge
• Concierge & Service
• Dining Privileges; preferential table in all a la carte restaurants, 24-hour a la carte room service
• Privilege Private Pool & Beach with exclusive sun loungers, Balinese beds and private waiter service

Important Information:  More details and redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 10 Dec 2024 to 23 Dec 2026
Travel Dates: 10 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Inclusion.
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 

The service works as follows: 

• Guests will communicate the Privilege Concierge 24 hours prior to outing to discovery  property. 
• Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. 
• Transportation must be covered by the guest.

Important Information: Groups and other restrictions may apply
Applicable Dates:
Booking Dates: 13 Oct 2022 to 23 Dec 2026
Travel Dates: 13 Oct 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Breakfast, lunch, dinner, domestic drinks, cocktails and snacks
• Mini Bar (restock daily with water, soft drinks and beer)
• Free WIFI in all areas of hotel 
• Non-motorized water sports
• Day and evening entertainment programs
• Daisy Mini Club; day and night activities for children between 4 and 12 years old
• Teen Club; open daily from 14h to 22h for teenagers up to 17 years old

Important Information:  Redemption information will be provided by the hotel at check-in. 
Applicable Dates:
Booking Dates: 29 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exclusive El Beso - Adult Section
The El Beso Adults Only section, is an exlusive area for El Beso guests.  This section has the following:

• Swimming pool
• Restaurant
• Snackbar
• Large beach area
• Entertainment, such as mixology, live music and many others

Important Information:  More details will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 01 Jul 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Amaranto Restaurant
    The Amaranto Restaurant features buffet-style offerings which include a variety of international cuisine. Show cooking is on fully display here, as well as showcases of unique culinary offerings from around the world. Guests can also enjoy a wide array of theme nights. Amaranto Restaurant is open everyday for breakfast, lunch and dinner.

  • Bluemoon Restaurant
    Romantic, à la carte restaurant serving signature cuisine. For guests aged 18 and over. The breakfast service at the Bluemoon Restaurant is exclusively for guests of El Beso and the à la carte dinner service is available for all the resort’s adult guests. 

  • La Locanda Restaurant
    An a la carte Italian restaurant, La Locanda offers a delicious variety of traditional pastas and sauces, as well as a wide range of Italian wines specially selected to accompany the dishes on the menu.

  • Margarita Restaurant

    Margarita Restaurant features an a la carte menu which includes an extensive selection of Mexican dishes.


  • Mike's Coffee
    Specializing in tea, coffee and cakes, Mike;s Coffee also offers a wide range of smoothies and malted beverages, ideal for cooling down on a hot day.

  • Pez Vela Restaurant
    At Pez Vela, guests can enjoy a la carte dining beach-side, basking in the warm, tropical atmosphere and unique Caribbean
    flavors cooked up by our chef.

  • Route 66 Restaurant
    An American-style a la carte restaurant with a 1950s and 60s atmosphere and an amazing food truck. Specializing in hamburgers, barbecue and more.


  • Sakura Restaurant
    An oriental restaurant with Teppanyaki grills.


  • Steak House Restaurant
    An à la carte restaurant specializing in grilled meats.


  • Various Bars & Snack Bars
    Ocean Riviera Paradise also has 3 Snack Bars located in the pool area, 5 Swim-Up Pool Bars, 1 Beach Bar, 1 Piano Bar with live music, 1 Lobby Bar, 1 Sports Bar and 1 Daisy Snack Bar with drinks and snacks that kids will love.


  • Villa Marina Restaurant
    This buffet-style restaurant serves international cuisine and offers show cooking that spotlights different culinary
    corners of the world. Theme nights will also entertain and delight guests. Located in the pool area, Villa Marina is open everyday
    for breakfast, lunch and dinner.

Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Car rental desk†
  • Casino†
  • Complimentary wireless internet
  • Currency exchange†
  • Exercise gym
  • Free parking
  • Laundry/Valet service†
  • Medical Facilities Service†
  • All-inclusive meal plan
  • Babysitting†
  • Car rental desk†
  • Casino†
  • Complimentary wireless internet
  • Currency exchange†
  • Exercise gym
  • Free parking
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Meeting rooms
  • Outdoor pool
  • Shopping mall†
  • Spa†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Bowling alley †
  • Children's pool
  • Children's program †

    The Daisy Club offers entertainment for children between 4-12 years of age. Activities are organized by our team of professionals with the help of our mascot, Daisy. Children activities include:

    - Children's water park (weight limit: 180 lbs.). 
    - Playground.
    - Games room and bowling alley.
    - A variety of other fun opportunities such as pirate day, aqua kids, eco-day, kid's Olympics, music quiz, kid's shows, kid's party, dancing games, and mini-disco with our mascot, Daisy.

  • Diving †
  • Gambling †

    The on-site casino offers slot machines, black jack, and Texas Hold'em. The casino hours are 6pm to 2am daily.

  • Motorized Water Sports †
  • Nightclubs †
  • Non-Motorized Water Sports †
  • Pool
  • Shopping †
  • Teen programs †

    Teen club offers a range of games and activities geared toward teenagers between 13-17 years of age. Examples of popular activities include:

    - Video game area with PlayStation & Xbox consoles.
    - Film screening room.
    - Table football,  mini pool, board games, beach volleyball, beach football, etc.

  • Theatre †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 16589 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Will not return

    Our family trip of 8 people went to this resort and left after 2 days! The resort didn't feel clean, quality felt cheap, younger teenage crowd that were absolutely over served, security was an issue and we didnt feel safe having young kids there. The doors did not close behind you like most resorts and were harder to latch. We were given a room with 1 bed at check in and on the side of the kids pool when we asked for a room with 2 beds and a garden view, away from the kids pool. The front desk staff were not helpful and we were told we had to pay 300$ USD per night because the rooms with 2 beds available were "saved for families of 4 or more" and we were only 2 people, we were still paying to be at the resort. The cafe had 1 person working and the wait was typically 30 minutes or more, especially in the morning. The buffet at lunch and dinner were not good and certain restaurants were closed each night making it hard to get in. The resort is HUGE so we felt we were spending the day walking and not relaxing, they have a shuttle but it fills up quickly and doesn't come around as often as it should with how quickly it fills. Pool options are limited if you don't want to be at the kids pool. The other pool that is quieter is reserved for prestige guests, one an adults only, the beach pool fills fast and they have vendors walking in off the beach trying to sell things. The only pool left has very loud music so not relaxing if that's what you're looking for. The beach also isnt big, very narrow and rocky in a lot of spots. The resort we moved to was fabulous so if you can see my reviews please go read that one!

    Jan 17, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amarie Olsen

    I had such a fun time! It’s a beautiful and amazing place to be with friends! I loved all the workers (shout out to Gustavo, Ruben, and Dani!!). They really made the experience 100 times better! Overall a fun place to be and an amazing trip to take!

    Jan 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Resort

    Yhara is amazing and made for a very smooth check in, beautiful resort and amazing staff! Drinks are also amazing !

    Jan 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay

    Checked in with privilege and Yhara was very helpful! Made it easy

    Jan 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Honeymoon Vacation

    My wife and I stayed at this hotel for our honeymoon and we loved every moment of it. The hospitality was amazing. Vanessa and William were super fun with the experiences at the pool. We’d love to come here every year.

    Jan 16, 2026
Hotel Advisories
  • AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

    General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

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