Wyndham Reef Resort Grand Cayman - All-Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2724 reviews

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  Nice Hotel but Watch Out for the Seaweed!

  We recently stayed at the Wyndham Reef Hotel and overall found it to be a pleasant property with some pros and cons. The rooms are very spacious, each with a balcony that faces the ocean — a lovely feature that makes the stay feel relaxing and open. The staff were consistently warm and helpful, and we especially appreciated Adam at the Tides restaurant, who provided excellent service. The breakfast offerings were varied and enjoyable, and the overall food service was attentive. That said, there were a few aspects that made our experience less than expected. The beach in front of the hotel is often covered with sargassum seaweed, which unfortunately gives off a strong odor as it decomposes. This made it difficult to spend much time by the water, and the ocean here does not have the clear turquoise appearance that is so often associated with Grand Cayman. For swimming and enjoying that classic Cayman beach experience, we ended up driving about an hour to Seven Mile Beach, which was beautiful. The hotel offers entertainment nights such as outdoor movies, karaoke, and salsa — though these weren’t really to our taste, some guests may enjoy them. One small inconvenience was that maintenance work like trimming and hosing down walkways often started quite early in the morning (around 7 AM), which wasn’t ideal for sleeping in. Overall, the hotel itself has many good qualities — spacious rooms, ocean views, and friendly staff — but we felt that the seaweed issue was not clearly communicated at the time of booking, and this impacted our enjoyment of the beachfront.

  Aug 30, 2025
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  We would stay again if the opportunity arises.

  We would stay again, though likely at a different time of the year. Weather was generally great, though much more humid than expected the whole week. Sargassum is a fact of nature and was nowhere near as bad as we feared before we arrived for the week we were there. Our only minor disappointment was water clarity from recent construction to help mitigate the issue. Even so, they did a good job keeping the impacts to a reasonable minimum and we wanted to explore the whole island anyway. The rooms and staff were great and met our needs and expectations. Onsite and local food options were great. The room configuations were perfect for our family of four adults, and could have worked if future grandchildren had gone too. We had no major issues or concerns.

  Jul 25, 2025
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  Grand cayman vacation!!

  The property is nice and lovely…it’s not your typical Mexico or Dominican Republic all inclusive. What entails is just your basic 3 meals a day(breakfast,lunch,dinner).High end meals/drinks like steak,lobster, top shelf alcoholic beverages are not included in all inclusive package, you will have to pay for them. That’s what you pay for when you sign up for the all inclusive. However they do offer the “upgrade package” of all inclusive. It’s 150.00 per person and you’ll have access to top shelf meals and drinks. Either I just think that needs to be clarified more when booking. Non the less this has been a very descent holiday. I had a lot of fun. I must really give a huge shout out to Bell Stand (bell hop/and greeter) Alexander and David the bartenders. All three of these individuals went above and beyond in their day to day duties. They made sure we were happy..and they all made sure we didn’t go without anything. If you go please say hello from the Torres’. The rest of the bartenders, did ok with their minimal efforts, but would be excellent if they tried a little bit harder. All the staff at the front desk were excellent as well they helped out with any room issues and information we needed. The staff taking care of excursions did fantastic as well!! They really gave us huge smiles, and made sure we felt at home in theirs beautiful country. Just one last thing, the resort is located 45 min away from 7 mile beach and George Town..taxis are EXTREMELY EXPENSIVE!! 71/2 rate

  Jul 25, 2025
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  Relaxing but Consider other Options

  We stayed here at the Wyndham Reef for our 21st anniversary. It was our 1st time in Cayman Islands. Our airport transportation was a lovely experience. She was nice and pleasant. We arrived at the front desk and were greeted pleasantly. This review gets 3 stars because of the hospitality we received. Now about the sargasm or seaweed , we will never stay on East End again. We enjoyed only because we welcomed the relaxation but it wasn’t enough action. If you stay here pls rent a car to explore the island. If you want action stay on Seven Mile Beach. The food was fairly good but expensive. I think this area would benefit from all inclusive resort option.

  Jul 21, 2025
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  Crane blocking me view and algae wasn't removed timely.

  For a resort that claims "100% of the rooms have ocean view" my view was a construction fence and a massive crane. When I asked for a different room at check in I was told no rooms or upgrades were available. There was barely anyone at the resort and seems MANY rooms were open. I told them I would pay for an upgrade but still told nothing was available. Also I understand they can not control when the algae has a massive bloom. However they should have someone removing the algae at the very least daily! The smell was awful. Fans to move around the air on the non beach side would have been a good idea as well. As for staff, the front desk and lobby people were all fantastic. The bartender in the upstairs area was also great. The staff in the beach bar, particularly the older gentleman seemed to not enjoy his job or his customers. Almost like we were bothering him when ordering drinks. The gal that served us dinner at the beach restaurant was fantastic. I think an opportunity was lost by not having staff get orders at the pool or beach. Bed was comfortable and the units were very clean. There were issues with the water not getting hot but maintenance was very quick to come and resolved. They were also very friendly. I usually dont leave bad reviews but this resort has a lot of potential and I hope this review helps them n the future.

  Jul 10, 2025