What We Love
- Experience new levels of relaxation at the private Vichy /Swiss shower and hydrotherapy room, for starters. More awaits.
- Beachside yoga is the perfect outdoor activity for guests seeking to stay on top of their fitness during their stay.
- Adult guests and families can enjoy a wide variety of activities perfectly suited to all types of travelers.
Things to Know
- The resort is only 80 minutes from the airport.
- Some of the region's most unique historical attractions, including Mayan ruins, Tulum and Xel-Ha, are just 30 minutes away.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Various Lounges/Bars
Top-shelf spirits are served at seven bars
throughout the resort including:
Manatees – Swim-up Bar.
Rendezvous – Lobby Bar.
Revive – Spa Bar.
Sky Sports Bar – Sports Bar.
Smoothie Bar – Frozen Shakes and Smoothies.
Sugar Reef – Beach Bar.
The Lounge Bar – Evening Bar. - Various Restaurants
Barefoot Grill – Lunch specialties served poolside.
Bordeaux – Gourmet French cuisine.
Coco Café – Coffees, teas and pastries served daily.
Gohan – Sushi bar. Casual
Himitsu – A fusion of Pan-Asian delicacies. Casual
Portofino – Traditional Italian cuisine.
Seaside Grill – Steak and grilled specialties. Casual; Casual Elegance
World Café – Continental cuisine buffet-styleA private candlelit, seaside dinner for two
provides an extra element of romance.*
*Additional fees may apply
- SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Tulum Resort & Spa the chance to Sip, Savor & See at Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf, Offsite†
- Laundry/Valet service†
- Meeting rooms†
- Parking†
- Pool†
- Restaurant†
- Spa†
- Tennis court†
- Water sports, Offsite†
- Business Center†
-
Capacity up to 250 guests for ceremony and reception. For more information about wedding packages, please contact weddings.dretu@dreamsresorts.com”.
• Total capacity for ceremony and reception spaces to 250 people
• Sunset Terrace to ceremony locations with additional fees
• Dreams Garden and Sunset Terrace with additional fees to reception locations
• 20 white avant-garde chairs
• Edited video of ceremony (15-18 minutes depending on length)
† Fees may apply
- Bocci court †
- Children's pool †
- Kayaking †
- Non-Motorized Water Sports †
- Pool †
- Sailing †
- Scuba diving †
- Snorkeling †
- Spa †Timings - Open 6:30 a.m. – 8:00 p.m.DREAMS SPA BY PEVONIA®
Dreams Spa by Pevonia® offers pure indulgence combining hydrotherapy and indigenous treatments and features:
• Nine interior cabins
• Three exterior palapas overlooking the Caribbean Sea
• Three glass exterior cabins surrounded by jungle
• Hydrotherapy room
• Private Vichy and Swiss showers
• whirlpool baths
• Relaxation lounge
• Saunas
• Steam rooms
• Facials
• Full-service beauty salon
• Cold-plunge
• Fitness center
Spa Facilities include:
- Bridal Suite.- Pevonia® brand services.
- Special teen and kids spa treatments.
- Tennis court †
- Volleyball †
- Windsurfing †
- Fishing †
- Motorized Water Sports †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11999 reviews
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Jan 20, 2026Think before you book!
Our stay at Dreams Tulum was extremely disappointing from start to finish. The problems began at check in. We were told to return at 3:00 PM for our room. When we arrived at that time, we were repeatedly given the runaround and ultimately did not receive our room until close to 5:00 PM. There was little communication or accountability, which set a very frustrating tone for the stay. Once in the room, we consistently had issues with no running water and no hot water. We reported these problems multiple times, yet they were never fully resolved. Basic amenities should not be ongoing issues at a resort of this caliber. Adding to the frustration, there was a strong sewage smell throughout large areas of the property, including near guest rooms and common spaces. This made it unpleasant to spend time outside and significantly detracted from the overall experience. The beach was another major letdown. Cleanup was very poor, with seaweed and debris left unattended, making the beach difficult to enjoy. Overall, the resort fell far short of expectations in terms of maintenance, cleanliness, and guest service. Based on our experience, we would not recommend Dreams Tulum.
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Jan 20, 2026Wonderful Christmas stay, made all the more perfect by exceptional staff
My family (including our 1 year old) and family friend spent 12 days here over Christmas and we had a wonderful time. Hotel grounds are stunning and rooms are old colonial style, rather than ultra modern, which we really liked. The resort is nice and family friendly without being geared solely towards children - a good balance. Food in the a la carte restaurants was lovely (all except the mexican unfortunately which could be improved) and we took advantage of offers to eat in the wine cellar and have a romantic meal - both of which were wonderful and we would thoroughly recommend. If you do come at Christmas the Christmas Eve Gala is so special - live music, acrobats and the most amazing food, like something out of a Christmas film! memories to last a lifetime. What makes this place so special though is the staff. All are so helpful and accommodating. One particular stand out for us was Salvador on the preferred club beach. His commitment to service and making everyone's stay enjoyable was second to none and he was key to making our stay so wonderful. Salvador, you need a promotion!
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Jan 20, 2026
Deep in the Jungle
I would like to express my sincerest gratitude to DREAMS TULUM for the exceptional hospitality and services provided during our stay. DJs Rodrigo and Charlie were key elements in creating an unforgettable atmosphere, showing us exceptional talent and dedication in each presentation. Their ability to connect with guests and create an environment of fun and joy was truly outstanding.
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Jan 18, 2026Kids Club is the best part of this resort!
The best part of the hotel is Kids Club! If you have little once, this will be a life saver. Ladies that work there are so welcoming, kind and know how to keep children entertained. My son is 4,5 and he was at the kids club every day, usually from 10-12PM and then for the evening activities 7-9PM. This gave us a break to actually relax! Each day there’s something fun to do, like making piñata, camp on the beach, paint, make cake, and much more! Highly recommended!
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Jan 18, 2026
Awesome Dj’s At Dreams Tulum
The DJs at Dreams Tulum are simply the best! 🥳 Rodrigo got us dancing at the foam party and we had an amazing time, despite the cold pool! 😅 But Charlie really stole the show, getting everyone dancing regardless of nationality. His ability to adapt to every genre was impressive! 👏 A big round of applause to both DJs for an unforgettable night. Thanks for making our stay so special! 🙏
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.