What We Love
- Enjoy 24-hour room service throughout the duration of your stay. Your needs always come first, no matter what time it is.
- Take a moment to relax in one of several cushy loungers located out under the palapas.
- Indulge mind, body and spirit at the onsite spa, featuring Turkish baths, seaside massages & the Jamaican cocoa scrub.
Things to Know
- The resort is only 20 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is open exclusively to adult guests.
Resort Details
- AquaLobby Bar
- CornwallBuffet
- Es Palau
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- ExodusTheater Bar
- Galleon
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- HemingwayCigar Bar
- KiniroJapanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - La Toscana
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- LuceaSwim-Up Bar
- Port MariaBuffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-siteFun & Fitness Program
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports †
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling
- PoolThere are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
Unlimited green fees, carts are at an additional charge. ($)
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10254 reviews
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Dec 19, 2025Great people and service.
Great facilities. Excellent people and service. Donovan at the Prestige area at the beach is exceptionally caring and attentive. Same with Valentine, Tanya, Berris and Devon at the Prestige Lounge. Only slight negatives would be the muddy/weedy water at the beach. Food selection and quality 7/10.
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Dec 18, 2025Relaxation and rejuvenation at its best!
First of all, it was amazing. From the first day to the last of our 7 day stay. When came with no intentions of joking the “The Club”, but when we did, a whole world of opportunities opened up! From our ambassadors (Valentine/Asani/Zen) to our butlers RuShane (Tiny), Dwayne , Jaime and Trevor. They all made the experience worth every flight delay we encountered coming and going. So much so, we are coming back in February! You have fans for life!
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Dec 18, 2025
Great experience!
Alain and Andre were wonderful butlers and made our vacation extremely enjoyable! We highly recommend Joia and coming here with your family!
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Dec 16, 2025
Great Vacation!
We just returned from Joia Rose Hall in Jamaica. We had an amazing experience. My wife and our two adult daughters took an early Christmas trip. Everyone was amazing, very friendly, and attentive. We became club members in January. This was our first trip to an Iberostar, and it didn’t disappoint. The food was amazing, and the property was clean and flourishing. I know people want to know what the internet was like, which restaurants were open, and what the entertainment was like. They were rotating between two restaurants each night. I will say the day we left, they had three of them open, and more people are coming each week. The internet was fine; it went out a few times (but that is no different than at home). I had no issues working when needed. The shows were great, they had one each night. I would bring cash, as the ATM was not working when we were there. I do want to mention a few people who made our stay amazing. I am sorry in advance if I missed anyone. Rohan and Gary: Our butlers were great. They were always there when we needed anything and always had a smile. Cardella: She was our housekeeper. Our room was well kept every day. Sharlisa: She was at the Star Prestige beach area. Very friendly, she was helpful with anything we needed. Brianna: She was the hostess in the Star Prestige lounge. She was very helpful with any information we needed about the club. Valentine: He was the Star Prestige ambassador. Very friendly. If we had any concerns about the club, he would help us. He made sure our dinner reservations were taken care of. Be careful, he knows how to play pool, don’t let him fool you. Everyone was smiling and glad we didn’t cancel our trip. I would recommend everyone to keep their plans and have a wonderful time. We are looking forward to going back next year.
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Dec 15, 2025
Second trip, even better than first one
It was our second trip to this hotel. We really liked the first time we were there couple of years ago so we decided to go again. I will be short: Room: our room was standard, however we had a partial view to the ocean which was great. Rooms are very clean and spacious. Room service is excellent. Read people have issues with a shower, we did not have one, even on top floor. U just have to wait 30-40s when u open hot water for heat to kick in. Pool: very nice and clean nothing more to say. Beach: Plenty of shade umbrellas, u can come to the beach at 11am and still get the place in the shade. Beach and water are clean no garbage. Beach drink service also very fast. Wonderful buffet and bbq place on the beach. Bar: Big variety of drinks, u dont have to wait, they are very quick. Coffee: coffee opens at 6am which is very good for us, also coffee is good. Food: at first I was upset, appears buffet was closed in the evenning in our hotel (we can go 5mins to another block), and works only one day a week, so we have to go to restaurant. Usually I dont like À la carte, as food not always good, but not this time. Literally I liked most of the dishes I tried. And when buffet opened on Friday, it was one of the best buffet I have seen. Basically this hotel satisfied me completely, yes price is a bit high, but I rather go there one time than twice to another one.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryAdults Only Resort.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed