What We Love

  • Enjoy 24-hour room service throughout the duration of your stay. Your needs always come first, no matter what time it is. 
  • Take a moment to relax in one of several cushy loungers located out under the palapas.
  • Indulge mind, body and spirit at the onsite spa, featuring Turkish baths, seaside massages & the Jamaican cocoa scrub.

Things to Know

  • The resort is only 20 minutes from the airport.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The resort is open exclusively to adult guests.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Aqua
    Lobby Bar
  • Cornwall
    Buffet
  • Es Palau

    Gourmet


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Exodus
    Theater Bar
  • Galleon

    Steakhouse


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Hemingway
    Cigar Bar
  • Kiniro
    Japanese

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
  • La Toscana

    Italian

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Lucea
    Swim-Up Bar
  • Port Maria
    Buffet
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco†
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco†
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Nightclub
  • Non-smoking rooms available
  • Pool
  • Poolside snack bar
  • Sauna
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
On-Site Wedding Services
  • Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.  

     Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Beach
  • Direct access to a beach
  • Fitness center on-site
    Fun & Fitness Program
  • General
    Other activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
  • Motorized Water Sports †

    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL.  This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.

  • Nightclubs
  • Non-Motorized Water Sports †

    Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling

  • Pool
    There are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
  • Sauna
  • Shopping †
  • Spa †
  • Steam bath
  • Tennis court
Off-Site Recreation
  • Golf location (onsite/nearby) †

    18 Holes, Caddy Required

    Unlimited green fees, carts are at an additional charge. ($)

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 10007 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    Alain was our butler and he went above and beyond! He was always available me when we needed him. This was our first visit at the Iberostar in Montego Bay and the swim out was perfect for the trip! I would highly recommend this property and butler

    Apr 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Stay!!

    The Iberostar Montego Bay property is amazing and we will be back. I highly recommend adding butler service to your reservation and request Alain! He was so attentive to our needs and made our stay amazing! We can't wait to return and will specifically request a swimout room and Alain!

    Apr 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best vacation ever

    Alain was the absolute best!!!! So accommodating and easy going. He ensured that we were able to be comfortable and didn’t have to worry about anything. Alain checked in and on us at each point, and ultimately made this vacation amazing! We will be back!

    Apr 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beach Grill

    We ate lunch everyday at the beach grill. Karen was our server every day and she was great ! Wonderful food and service. We enjoyed the setting and the fact that it was not a buffet. Hidden gem ! …………………………………………………..,,,.,.,,………………………………..

    Apr 26, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Exceptional staff

    The resort itself was fairly basic, and while the food was just okay, the drinks were excellent. The service, however, truly stood out. From the moment we arrived, every staff member we encountered was outstanding. Jowane, the bellboy, welcomed us with refreshing cold towels, while Devonne at the front desk greeted us with a warm and friendly smile. Our butler, Christopher, went above and beyond to make our stay memorable, and Clive at the lobby bar was equally exceptional. Their hospitality made all the difference.

    Apr 25, 2025
Hotel Advisories
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
  • AdvisoryAdults Only Resort.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
     per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
     without reimbursement or refund of the remaining nights.  a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
     per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
     without reimbursement or refund of the remaining nights.  

    STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:

    • All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
    • Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
    • In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
  • Pet Policy : Pets Not Allowed

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