What We Love
- Enjoy 24-hour room service throughout the duration of your stay. Your needs always come first, no matter what time it is.
- Take a moment to relax in one of several cushy loungers located out under the palapas.
- Indulge mind, body and spirit at the onsite spa, featuring Turkish baths, seaside massages & the Jamaican cocoa scrub.
Things to Know
- The resort is only 20 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is open exclusively to adult guests.
Resort Details
- AquaLobby Bar
- CornwallBuffet
- Es Palau
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- ExodusTheater Bar
- Galleon
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- HemingwayCigar Bar
- KiniroJapanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - La Toscana
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- LuceaSwim-Up Bar
- Port MariaBuffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-siteFun & Fitness Program
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports †
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling
- PoolThere are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
Unlimited green fees, carts are at an additional charge. ($)
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10272 reviews
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Jan 05, 2026Winter getaway
Iberostar Rose Hall is now open and running with its familiar hospitality and flair for excellence. The staff are friendly and attentive without being intrusive. I visited from December 13th to 19th. A winter getaway that was as enjoyable as imaginable. Will be visiting again.
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Jan 04, 2026Would Return Some Day to JOIA Rose Hall
The beach was just as expected. Beautiful sand and turquoise water. Most of the staff were very pleasant and welcoming. We have always loved the JOIA Iberostar breakfast buffets. And all breakfast was good, but the music was way too loud every morning during breakfast. It seems to be a pattern in JOIA Rose Hall as the music in the lobby bar is also way too loud every night. It was most difficult to carry a conversation with friends due to the loudness of the music. I have tried to ask the DJ to turn down the music, but the DJ would turn it down for 5 min, and then turn it back up. Highlights for us were the butlers (Ralston; Rennardo; Gary) for our suite. They were always attentive, available, pleasant, and go out of their way to make our stay most comfortable. Our housekeeper, Sharon, was amazing. So hardworking, thoughtful and reliable. One negative experience during our stay was the Italian restaurant reservation. We waited an hour for our table because the hostess had forgotten about us. It was 9pm before we could get into the restaurant to have our dinner, and we were starving.
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Jan 04, 2026
Great experience
Ralston and Gary were wonderful butlers and they helped with room service, making a bath, ironing etc. Not to mentioned, Barrington is a guest service and gets you all check in with a smile. My vacation was very enjoyable. I would highly recommend JOIA. Their top tier staffs definitely takes it for the win.
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Jan 04, 2026
The best hotel in Jamaica
My stay at Iberostar JOIA Club was incredible, but what truly made it unforgettable was the service — especially from Donovan, Mellissa and Shellisa. From the moment we arrived, we were treated with warmth, professionalism, and kindness. The entertainment Crew- Angel and Twinkle ⭐️ are super stars. The concierge at the club were all so efficient especially Britney. The Butler Devon and my ambassador Valentine always went above and beyond to make sure I was happy. Every interaction was amazing just too many names to list. They all remembered small details, made everything feel effortless, and consistently made us feel welcomed and taken care of. The food was outstanding and I’m a very picky eater. The Italian restaurant was my favourite. Because of all of them, we’re already talking about coming back in a few months — and recommending Iberostar JOIA to everyone we know.
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Jan 03, 2026
Best customer service
We love Iberostar in Jamaica, everything is perfect, customer service is amazing, food is exquisite, beach is great, in general this hotel is our favorite one. We visited it many times. We just came back and we will go again in February and again in March. The people is extremely friendly and welcoming. We recommend this hotel. Not regrets
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryAdults Only Resort.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed