What We Love
- Enjoy 24-hour room service throughout the duration of your stay. Your needs always come first, no matter what time it is.
- Take a moment to relax in one of several cushy loungers located out under the palapas.
- Indulge mind, body and spirit at the onsite spa, featuring Turkish baths, seaside massages & the Jamaican cocoa scrub.
Things to Know
- The resort is only 20 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is open exclusively to adult guests.
Resort Details
- AquaLobby Bar
- CornwallBuffet
- Es Palau
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- ExodusTheater Bar
- Galleon
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- HemingwayCigar Bar
- KiniroJapanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - La Toscana
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- LuceaSwim-Up Bar
- Port MariaBuffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-siteFun & Fitness Program
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports †
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling
- PoolThere are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
Unlimited green fees, carts are at an additional charge. ($)
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10288 reviews
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Feb 06, 2026Our Awesome Trip to Iberostar Joia Montego Bay
We needed to escape a very long cold Canadian winter and we chose one of our favourite countries Jamaica. We decided to go and support the folks in Jamaica who were recovering from the recent hurricane. Joia is a five star resort in all respects. Food is incredible. The beach is a great walk. The pools offer everything. And then there are the room butlers. We had Omar and Christopher as our two remarkable butlers. These two fellows were there for us day and night assisting us with every room need we had to reservations, just everything. We will not return to Joia without booking a room with a butler again. Bottom line - come visit this very special place in Jamaica!
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Feb 06, 2026Mr and Mrs Blunt go to Joia
We went for 3 weeks in January. First and foremost, the staff made the trip. Every person we interacted with was friendly and kind, always asking how our visit was going, could they do anything for us... honestly, best staff we've ever come across. Hats off to Guest Services for being helpful to the beyond 24/7. Shout outs to Basiene, Rennecia, Michael (front door), Cassandra (wonderful bartender), Tashene (our housekeeper), Steffan (waiter at the French and Italian restaurants), Lushana (lovely hostess at breakfast and lunch), Devan and all the swim up bar staff, and soooooo many more! Golf course was gorgeous! A couple of notes - was difficult at times to get money. ATMs were not working and hotel provided no info about how to get some. Was tough at times to get any - which we were getting to tip staff! Almost no food was hot - meal after meal lukewarm to cold. Some exceptions were fresh made things like omelets, pasta at lunch and on occasion at a dinner restaurant. When they put a microwave in at the lunch buffet, it was behind a counter and made it hard for already busy staff. Also - the ice cream station was not cold enough. A bit of an issue about the noise. Music started at 8 am - always scratchy and too loud. Then there was music overlapping - sitting between the hotel and the beach bar were 2 completely different kinds of music playing at the same time. No way to block it out. And even at the spa where I thought I could relax in some silence, not an option to turn it off in the rooms. I don't think it was worth the money we paid - maybe 30% less would have been more fair. The hotel definitely needs upgrades and hopefully most of these issues will be addressed when they close to make those upgrades. Overall - we loved our time there. Jamiaca is such a beautiful country with wonderful people. We've been many times and will be back again for sure! Colin and Janet W
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Feb 05, 2026
Lots of positives but also some turnoffs
9 night stay A lot of positives: The staff including all beach and pool support, bar and restaurant servers, and housekeeping. All responsive and fun to interact with. Top Notch!!! Our pool view balcony room was spacious and clean. Pool cleanliness was outstanding! The quality of meals. Outstanding restaurants with great variety! Great entertainment content and variety for the evening and lots of on site activities during the day. So why not 5 stars? First turn off…they function like a time share. Insistent at check-in that you meet with your concierge the next morning so you can be “brought up to speed on all the resort activities”. When you do so little is shared and they suggest they meet you for breakfast the following day to do so. If you agree they have you meet them at the concierge desk and the shuttle you off to a sales office for a 90 minute presentation to try and sell you a club membership. We bailed upon entering the sales office realizing what was happening. Never did get any introduction to resort activities. Second, no reservations for dinner except at the Japanese restaurant where they seat four couples at once around a grill. Other popular (and great!) restaurants are first come first serve and have a line before opening if you want assurances you can get in. If you cannot you go on a waitlist and they text you, but this makes it very difficult to plan on attending any of the entertainment (which is great). One night we tried getting on a waitlist list at around 7 for a restaurant that open at 6 and never got in. If you get in by standing in line, you have to go right away, and then you are done at 7-7:30 and left hanging around to 9-9:30 for the entertainment. Also a restaurant turnoff is that they insist you order your entire meal all at once…. App, entries, wine, desert. Only thing I can think of on this is that with no reservations they can quickly turn over tables as soon as a party finished, but restaurants were never completely full any time we ate so kind of crazy. I guess the plus is it upped our alcohol intake after dinner ……. Clearly not a 5 star relaxing process. Definitely a rise early resort to land a pool/ beach chair especially if you want some shade. At times not enough to go around. Short on hot shower water both early and before dinner. Last, a common issue that exists for most all inclusive stays. No Guidance on tipping. We opted on the appreciative side. Left $5 for Bfast and lunch buffets, tipped bar servers as we would if paying, and the same for dinner….$20-40. Wish the resort would provide up front guidance. Seemed like we were in the minority by leaving a tip. I actually asked the concierge and got an if you feel it is appropriate response.. she looked surprised like no one had ever asked before.
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Feb 04, 2026
JOIA Iberostar resort in Jamaica is a wonderful resort!
We had a wonderful experience at the JOIA Iberostar in Jamaica. Our butlers Andre and Alain were amazing. They were very attentive and extremely helpful to us throughout our week. We would highly recommend them and the resort to anyone who’s looking for a wonderful week away in Jamaica.
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Feb 03, 2026
Grateful for an unbelievable trip
We were really blown away by our experience here at JOIA! The resort had a few spots on the roof and some palm tree damage but other than that you would have never known they went through a category 5 hurricane. The staff is amazing hands down. Shout out to Andrew at the steak house, Justine at the French restaurant, Ace in the theater and Travis at the pool Bar! The food was fantastic and each restaurant provided a different experience that met expectations I have never had at other all inclusives. The beach was amazing, clean and great service for drinks. It was nice that our section was private and did not deal with vendors harassing they were just floating by and super nice. Cannot speak more highly of this place and can’t wait to see the renovations. I highly recommend JOIA for a couples or friends getaway. Please come and support the wonderful people of Jamaica and continue to help them rebuild. We will be back!
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryAdults Only Resort.
- AdvisoryWe are pleased to formally announce the Full Renovation of JOIA Rose Hall for the period of June 1 to November 30, 2026.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed