Secrets Royal Beach Punta Cana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

22818 reviews

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  Best Location For Tennis

  Hotel The hotel is beautiful, set in stunning gardens and on a beautiful beach. Check In After a long flight, check in was a real faff. We were ushered into the preferred lounge where they took our passports, offered us drinks and told us to wait for our Butler. A stand-in butler arrived after about 20 minutes and we were taken in a group on a tour of the hotel en route to the room. We then had to wait for an hour for our luggage to be delivered. We wished we had just wheeled it ourselves as we wanted to unpack and relax. The same happened to several others we spoke to. Room #3354 was beautiful and kept spotlessly clean throughout our stay. Minibar and Nespresso machine were kept fully stocked. The rum gift was a nice touch. Food The food is amazing, no complaints whatsoever. The staff in all the restaurants work incredibly hard and do whatever they can to please. The chap in the buffet grilling the meat is an expert. I’m not normally a massive fan of fast food but the Barefoot Grill on the beach does the best burgers, fries, nachos and salad. ‘El Señor Sexy’ es muy gracioso! Drinks Very nice drinks throughout. The beer on tap is poor but there were always cans or bottles available. ALEXANDER in Rendevous and ISAAC in the Dreams preferred bar made outstanding cocktails and treated us like friends. Coco Cafe Coffee Shop Probably our favourite place to visit at least twice a day. A massive shout out to DENISSE, NERY & MIGUELA. These wonderful ladies are so full of energy and made us smile every morning. Feliz Navidad. Beach The beach is beautiful. Huge efforts are made every morning to remove the seaweed. Sadly it is accepted practice to go down early and reserve sunbeds. There are signs to deter this but it is not enforced. There are a few fun activities on the beach including volleyball twice a day. Volleyball was mainly instigated by the guests and with the exception of the wonderful FLOWER, entertainment staff were a hindrance to matchplay. They generally arrived late if at all but were always there to take the net down when there was a wedding 75 yards away on the beach. Pools The pools are beautiful. It was nice to get in early and get some lengths in before they get busy. Entertainment The evening shows were good. We really enjoyed the Queen tribute. Gym Small but adequate gym. I think a new one is in the process of being built. Tennis The absolute highlight of my holiday was my daily visit to the tennis courts. There are 2 tennis courts and 3 pickleball courts. I was sceptical when I saw the tennis courts were sand but I can honestly say it is one of the best surfaces I have played on. I have played on clay, grass, synthetic and hard courts and these are right up there. They are carefully raked and swept after every use. There are two professional and experienced coaches, MARCOS & FRANCES. What these legends don't know about tennis isn’t worth knowing. They are extremely good coaches who genuinely want to improve your ability. They offer lessons at a reasonable price. I had 9 lessons and it is the best money I have every spent. I’m an intermediate club level player and my backhand has been completely transformed. Dios les bendiga. Preferred We upgraded to preferred and in my honest opinion I don’t think it was worth doing. A massive proportion of the hotel is preferred so it doesn’t seem special. My partner regularly stays at Secrets Cap Cana and was so disappointed. We didn’t see our butler until 10 days into our holiday. The preferred swimming pool was like a mosh pit full of drunks hollering and cheering all day every day. The preferred area of the beach was dominated at the front by large cabanas at an additional cost. Sunbeds at this area of the beach and pool were always reserved from early on. Alcohol in the preferred bars is supposedly better but in all honesty the best drinks we had were made by ALEXANDER in the Rendevous. Summary We stayed for 14 nights, the majority of guests are Americans there for 3-5 days. If you are looking for a chilled out couple’s type holiday, this is the wrong place in my opinion. I’ve never been to a hotel where there are so many large groups and, as most are there for a short time, they get on the alcohol big time. Great if you like that. We never had a peaceful meal other than in the buffet and every speciality restaurant meal was dominated by other people’s behaviour and shouty conversations. On one occasion in the Italian restaurant we likened it to being in a sports bar watching a football match. The worst thing for us, and would definitely stop us returning, was the smoking. Everywhere we went people were smoking. When we sat on the beach we were engulfed in cigarette, cigar and marijuana smoke occasionally. So many cigarette butts in the sand, really sad to see that at such a beautiful place. On one day we moved 3 times in an attempt to avoid it. The preferred areas were the worst. When walking through the hotel hallways and entertainment area we had to walk through smoke. We even saw people smoking in the pools FFS! Smoking in hotels in Mexico and Costa Rica is restricted to designated areas so we have never experienced it this bad. A great destination if you smoke and are looking to party I guess. I would love, more than anything, to return and play tennis with MARCOS & FRANCES but I think the hotel would need to ban smoking and provide more relaxing areas and chilled dining experiences before we would consider it sadly.

  Dec 18, 2025
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  Loved it!

  Loved every minute that we were at the resort. Very relaxing and the people of Punta Cana were so very nice and inviting. From breakfast, lunch and dinner, everything was very good. Lee will definitely be back to visit the resort

  Dec 17, 2025
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  Best vacation with great friends

  It was fantastic, Cesar is the best butler, The preferred club makes a big difference to me as I like top shelf alcohol and sit-down restaurants. Fetching my own food is a deal breaker. The preferred pool ahs the best bartenders and servers. Your cup is never empty, and you never wait for a drink. The are all so great to talk to. When you go....say hi to all my friends at the drifters bar. Fany Luz, Rosa, Felix, Winter, Anthony, Vincente, Obispo, David, Sebastian...and more. Olio for breakfast was delicious with Charina and Humberto.

  Dec 17, 2025
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  Loving Secrets Royal Beach Punta Cana

  We had an amazing time. The staff especially our butler Ceasar was always there to help and make sure all our needs were met. The property is beautiful and well maintained. Rooms are spacious and clean. Our pool waitress "LADY" what an amazing asset to your pool service! She was entertaining and made sure our cups were never empty- always knew what we wanted to drink. We love and miss you LADY! The entertain team - shout out to Hot Coffee and Keren-Butterfly....They made our days and night so fun!

  Dec 16, 2025
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  As a family we had a great time

  Nice clean hotel right on a white sandy beach. Entertainment staff were great, they all worked hard to make sure everyone was having a great time - Junior and Jorgi. Bar staff friendly - Lady and especially Rosa in the preferred pool bar. Ladies in the cafe were also lovely. Food was good, a lot of variety in the main buffet and I would recommend the Mexican but not the Bluewater restaurant. Loved the cocktails. Now the not so great As a Brit tipping for everything was a bit alien and took a day or so to get used to it. Once the tips start you'll get better service especially round the main pool, if you dont tip you wont get served again. Sunbeds gone by mid morning although there are signs asking you not to reserve the sunbeds and they also charge a hefty fee for the cabanas by the quiet pool. The nightclub was closed when we stayed here, a bit unfortunate if you wanted to carry on drinking after the entertainment - the casino was open though. BEWARE - You may be offered discount vouchers for the spa, casino and excursions. If you do you'll have to sit through a tedious 'presentation' . They are trying to sell a third party travel agent scheme. For $20,000 payable over 4 years you'll get a discount on hotels/flights etc or so they say. Only valid for 40 weeks of the year (would the other 12 weeks be at peak time??) and a discount is not guaranteed. Not worth it in my opinion and you'll waste a good 2-3 hours of your day. Overall, as a family we had a great time and would definitely recommend this hotel.

  Dec 16, 2025