What We Love

  • Experience the true magic of the Caribbean with seaside, candlelight dining.
  • Enjoy a wide range activities perfectly suited for adults and families alike. 
  • Find the perfect meal for every occasion at one of several unique onsite restaurants.

Things to Know

  • The resort is only 20 minutes from the airport.
  • Upgrade to the Preferred Club and get exclusive access to bigger rooms and outstanding amenities.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies. 
Applicable Dates:
Booking Dates: 13 Mar 2020 onwards
Travel Dates: 13 Mar 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Unlimited-Luxury Inclusions!

UNLIMITED - LUXURY® INCLUSIONS

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more.
Applicable Dates:
Booking Dates: 01 Nov 2018 onwards
Travel Dates: 01 Nov 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Guests will enjoy delicious international cuisines and drinks from various restaurants.
OnSite Dining
  • Barefoot Grille
    Delicious grilled favorites are served beachside.
  • Bordeaux

    This restaurant is for Adults Only.

    Enjoy a la carte French cuisine in a romantic atmosphere with a wine cellar.

  • Coco Café
    Premium coffee & snacks in a casual and relaxed atmosphere. 

    Late Night Bites served.
  • El Patio
    A la carte restaurant offering authentic Mexican cuisine

  • Himitsu
    A la carte restaurant specializing in Pan-Asian cuisine.

  • Oceana
    Variety of fresh grilled local and international seafood specialties served a la carte.
    Approximate seating capacity: 82
  • Portofino
    Recently renovate a la carte restaurant featuring the authentic flavors of the Mediterranean & Italian.

  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Seaside Grill

    A newly renovated, exotic grill of selected fish, poultry and beef in the evening served à la carte.
    • Located by the beach 

    • Preferred Club guests only for breakfast & lunch, open to all guests for dinner 

    • Approximate seating capacity: 60 

  • Various Lounges/Bars

    - Barracuda

    - Desires (temporarily closed)

    - Manatees 

    - Rendezvous

    - Revive 

    - Sugar Reef 

  • World Cafe
    A newly renovated, buffet-style restaurant serving local and international specialty items and classics. 
    Approximate seating capacity: 202
This all-inclusive resort offers a spa, pools, bike rentals, concierge and more amenities.
On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Bicycle rentals
  • Boutiques/stores†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Health club†
  • Laundry/Valet service†
  • All-inclusive meal plan
  • Babysitting†
  • Bicycle rentals
  • Boutiques/stores†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Health club†
  • Laundry/Valet service†
  • Nightclub†
  • Outdoor pool
  • Pool
  • Restaurant†
  • Spa†
  • Water sports†

† Fees may apply

A jogging trail, golf, water sports, children's programs and more fun activities are available.
On-Site Recreation
  • Bike rental
  • Billiards
  • Bocce court
  • Children's program
    Explorer's Club - Fully supervised children's program entertains kids ages 3-12 with daily programs based on science, nature and exploration including: Sandcastle competitions, arts and crafts, big screen movies on the beach, Euro-bungee, game room, large playground, weekly campout adventure
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Outdoor pool
    3 outdoor swimming pools
  • Pool †
    Dreams Riviera Cancun has three pools and two hot tubs located on property. There is one main infinity pool adults only overlooking the ocean, an activities pool and a children’s pool. There is one outdoor hot tub located on each side of the resort for use by all guests. There is a Splash Park.
  • Spa †

    DREAMS SPA BY PEVONIA® offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments and creates a refreshing, invigorating and peaceful experience. Swiss showers, saunas, steam rooms, private showers and relaxing areas are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full service beauty salon are all available to you.

    Spa facilities include:
    - Massage and body treatments cabins 

    - Relaxing, aromatherapy and sport massages

    - Reflexology
    - Main hydrotherapy area
    - Cold plunges
    - Outdoor cascading whirlpool
    - Exfoliation treatments
    - Facials
    - Bathrobes, towels and slippers
    - Yoga classes
    - Steam room and dry sauna
    - Hair and beauty salon, manicures and pedicures
    - Elegant locker, vanity and dressing areas
    - Shampoo, body gel, body cream, deodorant
    - Main lounge for men and women
    - Spa boutique

  • Volleyball
  • Windsurfing †
Off-Site Recreation
  • Golf †
    Guests at select resorts in Cancun and Riviera Maya can enjoy discounted green fees at nearby golf courses: Playa Mujeres Golf Course, El Tinto Golf Course at the Cancun Country Club, El Mayakoba, Riviera Maya Golf Course, or Gran Coyote Golf Riviera Maya.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 13355 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Vaca Ever!

    This was our first trip with Dreams Riviera Cancún. We can’t say enough great things about every aspect of this location from accommodations, food, activities, to the staff! The facility is so clean. The landscaping was incredible. We enjoyed watching the iguanas free room. The magic show left has wondering..How did they do that? Our pool server were outstanding.(Wish we could remember his name!) We sat in the same spot each day to have him! Kudos to Erick, Uzzy (aka Orange Juice), Angie, & Jonathan who included us in the activities and made us feel extra special! We hope to return in the future!

    Jun 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We LOVE the entertainment staff! Make sure to join in on the activities while you’re here!!

    I was very impressed with the Entertainment staff at this resort! They made our stay so much more fun! They planned so many great activities throughout the whole day! Big shout out to Erik, Mauricio, and Kevin for best beach volleyball partners! These guys always had a smile on their face and were very friendly to everyone at the resort. They really made sure everyone was having a good time while they were there. If you have the chance tell the what's up and get to know them they are so awesome!

    Jun 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Entertainment Crew

    Erik, Mauricio, Keven and the rest of the entertainment staff were great! They made the trip very enjoyable, whether that was volleyball on the beach, seeing them around the resort to even the shows. They remembered each of my family members names and always greeted us kindly and always had a smile on their face. Great crew, great people, and they made our time enjoyable. Shout out to Erik and Mauricio!

    Jun 11, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fantastic holiday

    Excellent resort and we had a great time. The staff work non stop to look after you and ensure you are enjoying your stay. Must mention Lenrry from pool side who looked after us, Rafael from the preferred club concierge who also looked after us, he’s an ambassador for Dreams and both Lenrry and Rafael deserve recognition for their continuous efforts in upholding Dreams values. Also would like to mention Hanna from the buffet reception who always welcomed us with a smiling face and the girls from the explorers club (Gio, Tam, Lou, Mar, Laura and Paty) I reluctantly gave four stars because of a couple negative points. Seaweed which I understand the hotel can’t do anything about it but will mention it because it was a lot. Biggest negative was the loud music from the weddings which was most nights of our stay. We had a pool and ocean view room which overlooked the wedding areas. If your room was to the rear then you would have less interference. Without these negative points, this hotel is definitely a 5 star and worth a visit. Overall we loved our stay and would be returning.

    Jun 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing staff!

    I had the best time with my family and fiancé at dreams riviera Cancun! Food was great, service was fast, it was very clean. Everyone was super friendly. The entertainment team was so fun to be around and I really loved hanging out with Antonio! He made every day memorable and a blast. The rest of the entertainment team was super fun as well and I really loved playing volleyball and other games with them and then enjoying a nice drink from the pool bar from Faustino. So many staff made it such a great time I can’t name them all but truly had an amazing experience. Will return again.

    Jun 10, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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