What We Love
- Melt into soothing spa treatments and nurture your mind and body with aromatherapy massages and seaweed wraps.
- Enjoy complete access to 24-hour room service and a variety of other luxury amenities.
- Keep the energy and fun at an all-time high with a variety of sports, activities and other social events taking place on a daily basis.
Things to Know
- The resort is located only 25 minutes from the airport.
- Upgrading to the Preferred Club gives you exclusive access to better rooms, a pillow menu, afternoon hors d'oeuvres service, and more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Various Bars and Lounges
- Rendezvous
- Sugar Reef
- Barracuda
- Rendezvous
- Sugar Reef
- Desires
- Manatees
- Marlin Bar open-air bar
- Piano Bar
- Revive Bar
- The Lounge - Various Restaurants
- Barefoot Grill
- Blue Mountain Dress code: Casual Elegance(11 PM) - Bordeaux- Coco Café:7:00 a.m. – 10:00 p.m
- El Patio Dress code: Casual Elegance
- Himitsu Dress code: Casual Elegance
- Oceana Dress code: Casual Elegance for dinner (Oceana lunch: 6:00 pm-11:00 pm)- Portofino Dress code: Casual Elegance(6:00 p.m. – 10:00 p.m.)
- Seaside Grill Dress code: Casual Elegance for dinner- World Café Dress code: Casual Elegance
- All-inclusive meal plan
- Banquet facilities†
- Business center†
- Car Rental Services†
- COVID test onsite
- Exercise gym
- Game room
- Golf,Offsite†
- Jacuzzi
- Pool
- All-inclusive meal plan
- Banquet facilities†
- Business center†
- Car Rental Services†
- COVID test onsite
- Exercise gym
- Game room
- Golf, Offsite†
- Jacuzzi
- Pool
- Restaurant
- Room service
- Shopping mall†
- Spa†
- Tennis court†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Direct access to a beach †
- Fitness center on-site
- Hot tub †
- Jacuzzi †
- Pool
- Snorkeling †
- Spa †
The world-class spa provides a sublime atmosphere of pure indulgence combining indigenous treatments with fabulous amenities.
- Tennis court †
- Water activities †- Water skiing- Parasailing- Wake/knee boarding- Tubing- Banana Boat Ride- Boat Tours- Deep Sea Fishing- Glass bottom boat
- Golf †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10351 reviews
-
Jul 28, 2025Family Trip
Average hotel accommodations, friendly staff, had some great restaurants. Jerk chicken cart was really good! Water did go out one day in our building, good thing we had fishing trip planned.
-
Jul 27, 2025Fantastic honeymoon
Hotel and staff were great! everyone was friendly, the grounds were clean, and entertainment was fantastic! Enjoyed hopping from beach to pool. The hotel itself is a little dated, as were the room’s finishings, but the 10/10 would recommend. A very peaceful getaway.
-
Jul 27, 2025Disappointed and Underwhelmed Stay at Secrets St. James Montego Bay
I was truly disappointed with my recent stay at Secrets St. James Montego Bay. The experience started off poorly with an extended wait during check-in—several hours just to receive a room that, to my shock, had visible roaches. This was unacceptable for a resort that markets itself as luxury. Dining was another major disappointment. The hibachi restaurant, which we were most excited about, was fully booked a week in advance—something that was never communicated when we booked our stay. Most of the restaurants requiring reservations were unavailable, leaving us to settle for options with no reservation needed. We attempted to dine at Blue Mountain, one of the few restaurants that didn't require reservations, and that turned into another frustrating experience. We arrived at 7:15 p.m. and weren't seated until 9:28 p.m. Once we were finally seated, many food items were no longer available—no rice and peas, no salmon, and several other options were depleted. We were essentially left eating scraps, which is unacceptable after such a long wait. The food overall was mediocre, lacking the bold flavors you expect from authentic Jamaican cuisine. The rice and peas and jerk chicken were especially bland—far from the flavorful dishes the region is known for. Throughout the resort, staff appeared disorganized, and there was a noticeable lack of communication. Activities were boring and uninspired, leaving little to enjoy during downtime. Overall, this resort did not deliver on its promises and failed to meet even basic expectations for service, food, and hospitality. I would not recommend Secrets St. James Montego Bay and will not be returning.
-
Jul 27, 2025
Friends trip - great for adults only vacation
Overall great experience. Entertainment each night, nice club and access to food. I would like to have the buffet option nightly to receive faster service for dinner.
-
Jul 27, 2025
Return trip.
The preferred pool bar staff was amazing. Shashoni was our waitress for the week and she was amazing. Cruze was the bartender and his drinks were delicious! If you go to the preferred bar at Secrets St James, ask for the 2 of them. Definitely made our trip more enjoyable!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryFrom August 7 to November 2025, the lobby, lounge, and poolside restaurant LIVO will be refreshed. Upon completion, enjoy a revitalized lobby with the relocated Coco Café and LIVO’s new Mediterranean seafood menu. During renovations: • Temporary check-in/out arrangements will be provided. • All 9 other restaurants remain open. • Work hours are confined to daytime with temporary walls to reduce disruption. We appreciate your understanding and look forward to unveiling the upgrades!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.
- No Show Policy
- No Show Penalty:100% of balance dueApplies: Sunday - Saturday 05May16 - 31Dec50